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RummyCircle.com Complaints & Reviews

2.7
Updated: Sep 27, 2025
Complaints 2505
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1144
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RummyCircle.com reviews & complaints page 68

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U
Ultimatsundar Yadave
Oct 10, 2020
Resolved
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Resolved

Address: Pennadam

My account block reason & please unlock my account
Aug 6, 2021
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Dear Player,

Greetings from RummyCircle!

We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

Regards,
Team RummyCircle.
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    K
    kaykay80
    Oct 10, 2020
    Resolved
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    Resolved

    I send u so many mails but no reply. I playing cash games so many years, but suddenly yesterday may account has closed. So Please reopen my account. 225 rs in my account. I dont no what is the reason of closing my account and how to re open my account. Pls reopen my account today. Otherwise i will go to court and put case on your company.

    In previous mails i explained my problem. Purposely i didnt done it has happened without knowing. I dont have multiple id's. I have only one ID. Yesterday am login my id in my husband mobile. My mobile having some problem, so am download Rummy circle app in my husband mobile and enter my ID and play yesterday. This is the fact.

    My user name is mridul201320. My email id is [protected]@yahoo.com

    Regards

    K.Suneetha
    Aug 6, 2021
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Dear Player,
    Greetings from RummyCircle,

    As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed.

    As we have closed your RummyCircle account, your balance amount will be transfer to your bank account. You will receive the money in the next 3-4 working days.

    Regards,
    Team RummyCircle
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      R
      Rajashekark
      Oct 8, 2020
      Resolved
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      Resolved

      Am using only one rummy circle account
      User name is: rajuk585
      Remain same i'd proof and bank details account are permanently close to ur side
      Please activate rajuk585 account
      Am very interested to play rummy circle
      +1 photos
      Aug 6, 2021
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Dear Player,

      Greetings from RummyCircle!

      This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders.

      We request you to kindly provide the copy of the bank passbook on this email for verification. Please note that the Bank Account number and the Account name should match that registered with RummyCircle.

      We appreciate your patience.

      Regards,
      Team RummyCircle
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        R
        Rajashekark
        Oct 8, 2020
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        User name: rajuk585
        Last 4years this account is using, am playing cash games and tournaments
        But past 6months my account is blocked
        Pls help me to reactivate my account
        +1 photos
        RummyCircle.com customer support has been notified about the posted complaint.
        Oct 08, 2020
        Updated by Rajashekark
        Help him to reactivate my account
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          C
          Chandu Nani SB
          Oct 2, 2020
          Resolved
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          Resolved

          Address: Rummycircle

          Hiii sir /madam.
          My user name is aces
          894756.
          Actually iam created new account today.
          But its not opening.
          Iam also deposited 150 rupees to rummycircle account.
          But its not working.
          Pls help me.& give some suggestions.
          +1 photos
          Aug 6, 2021
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Dear Player,

          Greetings from RummyCircle!

          We regret any inconvenience caused. We are unable to fetch the account details from the mentioned Login ID. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

          Regards,
          Team RummyCircle.

          We request you to ask for a Login ID/Email ID or Registered Mobile Number. Once received we will check the reason for the account block, also will reply accordingly.
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            N
            Naidu786
            Sep 29, 2020
            Resolved
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            Resolved

            Address: Bengaluru
            Website: rummycircle.com

            Dear sir /madam

            I had an account in "rummy circle" i had a deposit and withdrawal difference amount of around rs.27 lakhs got stuck u with rummy circle. I kept on messaging them to transfer my money back to my account. Despite transferring my money back to my account, they have blocked my account without any reason and they are not replying to my mails also. I have sent them many mails but they are not responding. I request you to please look into this and please help me in getting my money back.

            I have no violated any of their terms and conditions but still they have blocked my account for which i had a huge loss of rs.27 lakhs.

            Please look into this matter.

            Thanking you
            Aug 6, 2021
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Dear Player,

            Greetings from RummyCircle!

            We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

            Regards,
            Team RummyCircle.
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              G
              GoogleAccount
              Sep 29, 2020
              Resolved
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              Resolved

              Hello there at rummy circle

              Please help me to resolve my issue regarding
              Account blocked and i am unable to withdraw my balance amount
              Account = dilipcool
              Aug 6, 2021
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Dear Player,

              Greetings from RummyCircle!

              This is to inform you that the bank account details given by you happen to be already registered in our systems with some other account holder. Please note that a bank account can only be linked to a single user account on RummyCircle except for the joint account holders. We request you to kindly provide the copy of the bank passbook on this email for verification. Please note that the bank account number and the account name should match that registered with RummyCircle.

              We appreciate your patience.

              Regards,
              Team RummyCircle
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                L
                Lathasga
                Sep 28, 2020
                Resolved
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                Resolved

                Address: Mangalore

                Hello sir i am played rummy circle app and deposited money also. And later i am tried to withdraw my money, but every time thats getting failed, and i am submitted my kyc, that is always shows under review. And that people saying my account permanently closed, i am cheated, how to saying i don't know, i am not played in private table, and not selected people, that is not possible in rummy circle, and i am played with my money. And their not giving my money back, and in future i don't want play in this cheater site.
                Nov 13, 2022
                Complaint marked as Resolved 
                Email [email protected] 9591131607
                RummyCircle.com customer support has been notified about the posted complaint.
                Dear Player,

                Greetings from RummyCircle!

                We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                Regards,
                Team RummyCircle.
                Dear Player,

                Greetings from RummyCircle!

                We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                Regards,
                Team RummyCircle.
                Dear Player,

                Greetings from RummyCircle!

                We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                Regards,
                Team RummyCircle.
                Lathasga's [Complaint's author] reply, Nov 16, 2022
                User name : lathaahagowd
                Email : lathashagowda607@gmail
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                  D
                  donnie24
                  Sep 28, 2020
                  Resolved
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                  Resolved

                  I deposited an initial amount of 200 rupees and was asked to enter my personal details. Upon doing so, I was notified that I don't qualify for the preconditions to play the game but yet the money was added. Now, I can't neither play the game nor withdraw the money. I had no idea if my state didn't come under the jurisdiction, also I'm working in another state where rummy circle is allowed but I gave my details to my permanent address.
                  If it isn't allowed, you should mark it in BOLD letters, also one should be asked his personal details first and then be allowed to add money. This is a pure clickbait agenda, what would now happen to the deposit money which isn't accessible to the customer?
                  Id : [protected]@gmail.com
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 08, 2020
                  RummyCircle.com Customer Care's response
                  Dear Donald,

                  Greetings from RummyCircle!

                  We feel sorry to inform you that you'll not be able to access our app/website from the state of Assam.

                  We will initiate the card refund from our end. It will take around 7 to 10 working days.

                  We appreciate your patience.

                  Warm Regards,
                  Team RummyCircle.
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                    S
                    Sibbala Subramanyam
                    from Mumbai, Maharashtra
                    Sep 28, 2020
                    Resolved
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                    Resolved

                    I have deposited 2500 in rummy circle application. They have blocked my account subbu. Tpt from next day due to andhra pradesh banned rummy games. But i am playing from karntaka for the past 3 years. I have uploaded my new kyc as per karnataka address and it is not yet approved. They havent give option to withdraw my deposit balance
                    +1 photos
                    Sep 28, 2020
                    Complaint marked as Resolved 
                    Thanks for un blocking my account
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Dear Player,
                    Greetings from RummyCircle!

                    We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                    Regards,
                    Team RummyCircle.
                    Aashish Tomar

                    Deposit balance withdrawal - Comment #3748734 - Image #0
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                      R
                      ranjith63860329
                      Sep 27, 2020
                      Resolved
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                      Resolved

                      I am mahi please stop sending message to my number ([protected]) i am getting 5 to 6 message per day it's really disturbing so could you please stop sending messages to my number.
                      +1 photos
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Sep 27, 2020
                      Updated by ranjith63860329
                      Please stop sending messages to my number
                      Dear Player,

                      Greetings from RummyCircle!

                      Thank you for providing us with your number. We regret the discomfort caused. We will get your number unsubscribed right away.

                      Regards,
                      Team RummyCircle.
                      Dear Player,

                      Greetings from RummyCircle!

                      We regret the discomfort caused. We'll surely unsubscribe your mobile number '[protected]' at the earliest. We appreciate your patience.

                      Warm Regards,
                      Team RummyCircle.
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                        S
                        Siva Varada
                        Sep 27, 2020
                        Resolved
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                        Resolved

                        I played so many time but everytime i'm loosing the money and repeated same players won the money. I raise a complaint regarding that person's they are might their employees that's y they ddnt respond properly. Like me in india so many youngster mistakenly went in this sites and spoiled thier lives. Pls do action on these sites make an amendment to gambling law and destroy in india. Make it india without these fraud games. Tu sir/madam
                        +1 photos
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 30, 2020
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        Greetings from Rummycircle!

                        We would like to inform you that we are a law abiding organisation and always strive to maintain a fair and secure playing environment for all our players. Winning or losing is not in our hands and we do not interfere with it. It completely depends upon a player's skils and knowledge. For more information, you can check out the certificate link here: https://bit.ly/2VmIlGO
                        Regards,
                        Team RummyCircle.
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                          B
                          Babu950166
                          Sep 22, 2020
                          Resolved
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                          Resolved

                          I add 2000₹ in rummycircle account but not credited my account
                          Please refund my money!
                          Refrence number:igajlebwy6
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Dear Player,

                          Greetings from RummyCircle!

                          We understand your concern that your amount is not credited in your account.

                          We're unable to fetch your account with given order id. Kindly provide us with username and registered email address. We'll surely get it checked on priority.

                          Awaiting your response,

                          Warm Regards,
                          Team RummyCircle.
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                            P
                            pasi480
                            Sep 17, 2020
                            Resolved
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                            Resolved

                            Hi Team,

                            I did not get response for my below complaint.

                            "RummyCircle.com — balance withdrawal from my rummy circle account
                            holded by rummycircle.com"

                            Could you please help me in getting this closed.

                            Thanks,
                            Nagaraj
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Dear Nagaraj,

                            Good Morning!

                            We sincerely regret the inconvenience caused. Kindly provide us with your username. We'll surely get it checked with our team.

                            Awaiting your response,

                            Warm Regards,
                            Team RummyCircle.
                            Dear Nagaraju,

                            Good Morning!

                            We have checked the details with our concerned team. Your RummyCircle account 'pasala480' has been merged with your other account i.e. 'nagpasi80'.

                            Your account 'nagpasi80' is active and your complete balance has been transferred to 'nagpasi80'.

                            Also, our support team has replied to you from our end. We request you to get it checked.

                            If you have any issues, please email us at [protected]@rummycircle.com. Our team will get it checked for you.

                            We hope this helps,

                            Warm Regards,
                            Team RummyCircle.
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                              P
                              pasi480
                              Sep 15, 2020
                              Resolved
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                              Resolved

                              balance withdrawal from my rummy circle account holded by rummycircle.com

                              Address: C-38/39, Parinee Crescenzo, B Wing, 8th Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051

                              Hi team,

                              I stopped playing rummy circle long back. Recently, i wanted to play rummy. So, i created a rummycircle account. I started playing rummy and deposited thousands of rupees in my newly created account and lost most of the money i deposited.in couple games, i was managed to win some money and wanted to withdraw the balance 20k i have in my account.

                              To withdraw from rummycircle account, one has to upload...
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                              V
                              Vinaya Naik
                              Sep 10, 2020
                              Resolved
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                              Resolved

                              Address: Prima International F 51, SHAGUN ARCADE, OPP. OBEROI MALL, FILM CITY ROAD, GOREGAON (E), MUMBAI 400063 H.O.: A 601, Mantri Serene, Film City Road, Goregaon (E), Mumbai - 400 065 Phone: +91 (22) 49728869/49728768/+91 9920978969

                              Greetings from prima international!!!

                              We are writing in hopes of finding the appropriate person who handles talent acquisition activities in your company.

                              We understand that you have few vacant positions to be fulfilled and request for an opportunity to be associated with your reputed organization.

                              Human resources are like natural resources buried deep and not just lying around on the surface. Our dedicated team go looking for best talent for you. The great vision without great people is irrelevant. Hence, we take this opportunity to introduce to you a new generation manpower recruitment company prima international. We provide recruitment solutions in various verticals like pharma & healthcare, oil & gas, petrochemicals, construction projects & manufacturing, real estate, hospitality, telecom & it, retail, bfsi, entertainment & media etc. Our sourcing team has made prima international a favorite destination for job seekers across the country.

                              Why prima:
                              • complete responsibility of all functions of human resource consultants for timely delivery and quality.
                              • selection is based on rigorous screening of candidates’ skills while verifying their antecedents and reference as far as possible before referring to our client.
                              • promise to keep your need and functionality at the heart of everything we do while fulfilling your human resource requirements.
                              • headhunting to source right person as per your need.
                              • prima representatives are positioned covering all major business hub in india.

                              We are now keen to share our experience and expertise for a fruitful working relationship.

                              Warm regards,

                              Vinaya naik garima
                              Sr. Hr executive business
                              Development manager
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Hi,

                              Greetings from RummyCircle!

                              Thank you for writing to us. Please send us a mail at [protected]@rummycircle.com and our team will get back to you, if requirement is there.

                              Regards,
                              Team RummyCircle.
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                                S
                                subh swagat
                                Sep 7, 2020
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                                When i was playing a cash game i got 3 ekka of one color. How is it possible. Is not the rummy circle cheating?
                                +1 photos
                                RummyCircle.com customer support has been notified about the posted complaint.
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                                  pasi480
                                  Sep 3, 2020
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                                  Address: PlayGames24*7 PVT LTD, P.O.Box 17640, Malad(w), Mumbai, 400064
                                  Website: www.rummycircle.com

                                  Hi Team,

                                  I stopped playing rummy circle long back. Recently, i wanted to play rummy. So, i created a rummycircle account. I started playing rummy and deposited thousands of rupees in my newly created account and lost most of the money i deposited. In couple games, i was managed to win some money and wanted to withdraw the balance 20k i have in my account.

                                  To withdraw from rummycircle account, one has to upload KYC documents and it will be verified. Generally, it takes 1 day or couple of days as i know. But KYC on my account was not completed and withdrawal request also. I had raised multiple tickets to rummy team, but did not get response from from them like till 1 month. After 1 month or so, they had responded to my query saying, you have another rummy circle account(i think its the account i did not use it for long time which i think was closed by me) and as per their rules, they transferred my withdrawal request amount to Old account.

                                  Since the old account not used by me for long time, i didn't remember credentials. So, i requested rummy circle team to share the mail ID that was linked to old rummy account to reset the password. i have been asking them to provide the mail ID, i did not even get a single response from any of the rummy circle support team. I had a commitment on the withdrawal amount 20k i made. Since rummy circle team delayed withdrawal and not yet processed, my commitment was lost. I had lost 10lakh rupees of money due to this.

                                  Rummy Circle team, not at all responding even till now. Because of rummycircle negligence, delaying my request caused me to loose 10lakh rupees. I heard from few friends that rummy circle is a fraud website, fake games will be there. But i did not trust them at that time, now i feel like it is TRUE. Because, if the team found out that i had multiple accounts they should have alerted me when i created a new account which they did not do. They allowed to me to add thousands of rupees and lost all of them and when i won less amount of 20k and wanted to withdraw they are not allowing and not even responding. Simply they said you have an old account and we transferred amount to your old account which is very rude and shows rummy circle fraud behavior.

                                  Now, i lost 10Lakh rupees due to the act that rummy circle has done, i would request you to please check with rummy circle team and please help me. I tried multiple ways to reachout to them but not able to. As a last option i am reaching out to you and i hope i would get the justice i am expecting, Since i have a faith in Consumer Complaints Board, India.

                                  One more point i want to made, in Couple states as i remember one is telangana and Other one is Odissa has stopped rummy circle activities in their states. I feel that would be because of this kind of fraud behavior by Rummy circle. So, i would request you to check this issue very carefully & thoroughly and find out fraud rummy circle is doing. After that, according to Indian Constitution law take the necessary actions against rummy circle. If needed please take the action that Telangana and Odisha governament has taken which stop rummu circle activities in Entire India.

                                  Thanks in Advance

                                  Thanks,
                                  Nagaraju Pasala
                                  +91-[protected]
                                  +5 photos
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 03, 2020
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  Greetings from RummyCircle!

                                  We regret the inconvenience caused. Please share with us your username or registered mobile number linked to your both the accounts via email at [protected]@rummycircle.com and we will get it checked on priority.

                                  Regards,
                                  Team RummyCircle.
                                  Sep 03, 2020
                                  Updated by pasi480
                                  Thanks for the response team.

                                  I lost 10 Lakh rupees due the delay that you have done in processing my withdrawal request. Now, i can not earn back the amount i lost.

                                  May i know who will compensate the amount 10Lakh rupees. Please reach out to me at my number +91-[protected] to discuss.

                                  Thanks,
                                  Nagaraju
                                  +91-[protected].
                                  Sep 10, 2020
                                  Updated by pasi480
                                  Hi RummyCircle Team,

                                  Hope you are doing well.
                                  I did not hear back from you. Please check issue on priority basis and take necessary action.

                                  Thanks,
                                  Nagaraj
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                                    M
                                    Malli Babu
                                    Sep 2, 2020
                                    Resolved
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                                    Resolved

                                    Address: Kirlampudi

                                    Reopen account pone nember [protected]
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Dear Player,

                                    Greetings from RummyCircle!

                                    We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                                    Regards,
                                    Team RummyCircle.
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                                      goutam2620
                                      Sep 1, 2020
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                                      Address: Mumbai

                                      I can't withdrawal my account balance from my tummy circle account. There are showing documents under review. Also showing contact fairplay team. Contact to fair play team, but not any replied. Please help me withdrawal this balance.
                                      Username - goutam2620
                                      Email - [protected]@gmail.com
                                      Mobile-[protected]
                                      Account number-[protected]
                                      Ifsc code-icic0000837
                                      +1 photos
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Sep 03, 2020
                                      Updated by goutam2620
                                      No any update from rummy circle team till now

                                      Same problem will be happen to me
                                      My rummy circle account username: rajuk585

                                      Withdrawal not process - Comment #3744811 - Image #0
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