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RummyCircle.com Complaints & Reviews

2.8
Updated: Sep 27, 2025
Complaints 2515
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RummyCircle.com reviews & complaints page 74

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N
NithyaRns34
Jun 14, 2020
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Hi,
Why i can't able to withdraw my winning amount. Why my account has been blocked. If my account is not fairplay standard why u allowed me to add cash. Are u cheating everyone in the name of fantasy games. I have 506 winning money in my account. Please transfer that money to my account or otherwise i will give legal compliant on this cheating case.
RummyCircle.com customer support has been notified about the posted complaint.
Jun 14, 2020
Updated by NithyaRns34
user id : Nithya34
Email id : [protected]@gmail.com
Verified Support
Jun 15, 2020
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

Warm Regards,
RummyCircle Support Team
Jun 15, 2020
Updated by NithyaRns34
I already contacted in mail.but I didn't got any response from mail.
Jun 16, 2020
Updated by NithyaRns34
Please don't play Rummy in Rummy Circle App. Once u start winning Money they will block without reason & they will cheat all peoples.
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    Nagasuryam Chatharasupalli
    Jun 12, 2020
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    Address: Chatarasupalli Nagasuryam, Pottipadu, 8096054580

    I have submitted my proof as aadhaar for kyc... After submition that shows this proof is already submitted for another account but that another account also me used in my old device... After i have bought my new mobile i forgot my older i'd and password so i create new i'd... So please rectify thish problem and proceed my cash withdrawal process...
    RummyCircle.com customer support has been notified about the posted complaint.
    Dear Player,

    Greetings from RummyCircle!

    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

    Warm Regards,
    RummyCircle Support Team
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      R
      Rg23678
      Jun 12, 2020
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      Getting notification from rummy circles
      RummyCircle.com customer support has been notified about the posted complaint.
      Dear Player,

      Greetings from RummyCircle!

      We do understand your concern that you're facing issues. We request you to email us at [protected]@rummycircle.com.
      Our concerned team will get it checked for you.

      Warm Regards,
      RummyCircle Support.
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        P
        Prakshmari
        Jun 11, 2020
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        Address: 1/8a,north street anaikuttam
        Website: Rummy circle

        My i'd proof name is jaya prakash but my rummy circle profile is mari parakas so please chang my name, and i'd date of birth is 1/2/1997but personal information date of birth is 2/2/1997 please change in my date of birth
        RummyCircle.com customer support has been notified about the posted complaint.
        Dear Player,

        Greetings from RummyCircle!

        We do understand your concern that you're facing issues. We request you to email us at [protected]@rummycircle.com.
        Our concerned team will get it checked for you.

        Warm Regards,
        RummyCircle Support. 
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          Prakshmari
          Jun 11, 2020
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          Address: 1/8a ,north street ,anaikuttam

          My personal name is prakash mari but my id profe name is jaya prakash so how to change may profile name.. And date of birth..?
          RummyCircle.com customer support has been notified about the posted complaint.
          Dear Player,

          Greetings from RummyCircle!

          We do understand your concern that you're facing issues. We request you to email us at [protected]@rummycircle.com.
          Our concerned team will get it checked for you.

          Warm Regards,
          RummyCircle Support. 
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            V
            Vinay Sailor
            Jun 10, 2020
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            Address: Play Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064.

            Hello sir
            Id : bhaviksailor

            Some days ago my mobile damged, so i started play game in my different mobile, after some time id is blocked, & now mobile repaired so i played in same mobile i used before, id has been blocked since06.06.2017 to till date and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem.
            RummyCircle.com customer support has been notified about the posted complaint.
            Dear Player,

            Greetings from RummyCircle!

            Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

            Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

            Warm Regards,
            RummyCircle Support Team
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              P
              p5050
              Jun 10, 2020
              Resolved
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              Resolved

              Hello sir,
              My userd p5050, my mail i'd is [protected]@gmail.com
              Sir, i have 56038.43 rs in my account and it has been blocked since05.06.2020 to till date and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons form rummy circle team please solve my problem.
              Aug 14, 2021
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Jun 11, 2020
              RummyCircle.com Customer Care's response
              Dear Player,

              Greetings from RummyCircle!

              Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

              Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

              Warm Regards,
              RummyCircle Support Team
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                V
                vvm131
                Jun 10, 2020
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                Website: www.rummycircle.com

                I am having account in rummycircle from more than 6 years. Now they are saying my email id is not registered. My user id is vvm131. I am sending many emails to customer service but every time they say send mail from registered mail id. I am having nearly rs.2500 in my account.
                RummyCircle.com customer support has been notified about the posted complaint.
                Dear Player,

                Greetings from RummyCircle!

                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                Warm Regards,
                RummyCircle Support Team
                I have already sent mail from my mail ID. But they are saying your email Id is not registered send mail from your registered mail id.
                I am using this mail id since beginning now what happened I don't know. I can give proofs if needed.
                Kindly resolve my issue immediately.
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                  S
                  Simple27
                  Jun 10, 2020
                  Resolved
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                  Resolved

                  Hi,
                  It was a dfb football match on my11circle between 'saar' vs 'leverkusen' last night i. E.[protected].

                  'saar' team lost that match (0-3) goals. Even the match ends that point system shows defender and goalkeeper had the clean sheet points (I. E. +5). At that time i thought it is under review and they will short out it in final time. But, i was wrong they didn't change it and provided the money who were not eligible.
                  I email them to reverify and also send them screen shots of their fantasy points. No reply has came to me. Neither they return my money. Where they clearly mention that if a loosing team lost by 2 or more goals they will loose 1 point and also will lost clean sheet points. But they didn't do that, i am confused and feel that cheated. I am playing on this app for long time. It was fine and they solved my problem within few hours. But this time they didn't even reply.
                  I know there are so many eligible winning player who are also feeling the same. Please help to short out the problem for now and future.
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 15, 2020
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  Greetings from My11Circle!

                  Please contact our support team directly at [protected]@my11circle.com with your registered email id & player details to look into the issue.

                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                  Warm Regards,
                  My11Circle Support Team
                  Dear Player,

                  Greetings from My11Circle!

                  We do understand your concern that you're facing issues. We request you to email us at [protected]@my11circle.com.
                  Our concerned team will get it checked for you.

                  Warm Regards,
                  My11Circle Support. 
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                    G
                    Gude Srikanth
                    Jun 9, 2020
                    Resolved
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                    Resolved

                    Address: D.no 5-1 moguluru,kanchikacherla mandal,Krishna(dist)

                    I am playing rummy circle pool 101 games only i don't know suddenly my account was closed but i ask throw the mail [protected]@rummycircle mail send the mail what was the reason closed my account they repley to me we have observed irregularities in your account and suspect violation of our terms of service.

                    We have accordingly suspended your account.
                    But i don't know i am playing right way
                    Aug 10, 2021
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 15, 2020
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Greetings from RummyCircle!

                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                    Warm Regards,
                    RummyCircle Support Team
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                      M
                      Mahirkhan8600
                      Jun 8, 2020
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                      Address: Arongkiyarana. Mirjanagar. Moyna

                      Plz sir my account reopen plz sir
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Dear Player,

                      Greetings from RummyCircle!

                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                      Warm Regards,
                      RummyCircle Support Team
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                        S
                        Sumanth Virat
                        Jun 8, 2020
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                        Address: Hanchya post

                        My mobile number and mail address request you stopped and i will add anther mail address play again i will already register but not available cash game
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Dear Player,

                        Greetings from RummyCircle!

                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                        Warm Regards,
                        RummyCircle Support Team
                        Dear Player,

                        Greetings from RummyCircle!

                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                        Warm Regards,
                        RummyCircle Support Team
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                          M
                          Matheshakilesh Matheshakilesh
                          Jun 8, 2020
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                          Address: Rs road tenkasi

                          Please unlocked to myrummy circle account
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Dear Player,

                          Greetings from RummyCircle!

                          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                          Warm Regards,
                          RummyCircle Support Team
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                            K
                            Krishnamoorthy Arumugam
                            Jun 7, 2020
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                            Last few months i am having and using this account.. Even n number of transactions done with this account.. But recent transaction refno: 22406240 rejected by rummycircle. Due to other account also having same withdraw account.. After that i changed to other account.. I sent details through registered my mail.. Still issue is not resolved.. Please reply back soon..

                            Regards,
                            Venkatesan. Krishna
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Dear Player,

                            Greetings from RummyCircle!

                            Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                            Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                            Warm Regards,
                            RummyCircle Support Team
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                              S
                              sanaton
                              Jun 7, 2020
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                              Address: Thamnapokpi

                              Please tell me how to reopen my id? My id is sanaton
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Dear Player,

                              Greetings from RummyCircle!

                              We do understand your concern that you're facing issues. We request you to email us at [protected]@rummycircle.com.
                              Our concerned team will get it checked for you.

                              Warm Regards,
                              RummyCircle Support. 
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                                M
                                Mahirkhan8600
                                Jun 6, 2020
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                                Address: Arongkyarana. Mirjanagar. Moyna

                                My account not play cash games or not withdrawal
                                Plz sir reopen my account plz
                                My name gulsan
                                My adheer card
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Dear Player,

                                Greetings from RummyCircle!

                                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                                Warm Regards,
                                RummyCircle Support Team
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                                  S
                                  Sandy14082003
                                  Jun 5, 2020
                                  Resolved
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                                  Resolved

                                  I am getting an error attached below
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Dear Player,

                                  Greetings from RummyCircle!

                                  We do understand your concern that you're facing issues. We request you to email us at [protected]@rummycircle.com.
                                  Our concerned team will get it checked for you.

                                  Thank you!

                                  Warm Regards,
                                  RummyCircle Support.
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                                    N
                                    Naveen351082
                                    Jun 2, 2020
                                    Resolved
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                                    Resolved

                                    My phone number is [protected]. Kindly delete my number because i am getting so many messages from rummycircle and now i am fed up by receiving that messages. It's my humble request to delete my given number from rummy circle.
                                    I shall be very thankful to you.
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Dear Player,

                                    Greetings from RummyCircle!

                                    We understand your concern. Kindly email us with your registered mobile number at [protected]@rummycircle.com. We will get it checked for you.

                                    Warm Regards,
                                    RummyCircle Support.
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                                      S
                                      sandeepmohan1224
                                      May 31, 2020
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                                      Resolved

                                      I was playing rummycircle in last month onward. But suddenly when i tried log into my account, it shows that my account has closed. And there is about 600 rupees in my account. So please reopen my account as soon as possible. I have no idea why my account has been closed.

                                      Please see solution to my problem as soon as possible. Or else we may have to meet in the court and file a case on your company.

                                      My username is lucif2088937
                                      Email id :[protected]@gmail.com
                                      Jun 5, 2020
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Dear Player,

                                      Greetings from RummyCircle!

                                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                                      Warm Regards,
                                      RummyCircle Support Team
                                      Dear Player,

                                      Greetings from RummyCircle!

                                      We request you to email us at [protected]@rummycircle.com.

                                      Warm Regards,
                                      RummyCircle Support
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                                        M
                                        Mahirkhan8600
                                        May 31, 2020
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                                        Address: Arongkiyarana. Mirjanagar. Moyna

                                        I cannot play cash games and money not withdrawal
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Dear Player,

                                        Greetings from RummyCircle!

                                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                                        Warm Regards,
                                        RummyCircle Support Team
                                        Dear Player,

                                        Greetings from RummyCircle!

                                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                                        Warm Regards,
                                        RummyCircle Support Team
                                        Mahirkhan8600's [Complaint's author] reply, Jun 7, 2020
                                        Not answering
                                        My ID proof not verified under review
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