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RummyCircle.com Complaints & Reviews

2.7
Updated: Sep 27, 2025
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RummyCircle.com reviews & complaints page 69

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M
Manojkumar0811
Aug 31, 2020
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my money lost

I lost my 150000 rupees in rummy circle. They cheated me with internal change of settings. How can we lost lakhs in a single day. I depressed a lot inside. Other than suicide there is an no option like that my situation is going. Kindly help me to half of the amount at least. Otherwise my family will grouply face a trouble. Please ban this and help me to get back my lost amount....
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Renu Yashas
Aug 27, 2020
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Please help me to re-upload verification documents
Aug 6, 2021
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Dear Player,

Greetings from RummyCircle!

We regret any inconvenience caused. Please share your documents with us via email at [protected]@rummycircle.com and we will look at it right away.

Regards,
Team RummyCircle.
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    Sélén Limbôô
    Aug 24, 2020
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    Address: Sikkim

    Respected sir/mam, i am the rummy game user and i would like to lay down my problem while playing rummy. First of all i cannot able to play cash game of rummy it shows that sorry you are not pre satifsied with pre condition to play cash games like that it displays. So for that what shall i do or you can help us. Let me know my email id is
    [protected]@gmail.com. Thank you and have a great day
    Aug 6, 2021
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Dear Player,

    Greetings from RummyCircle!

    We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

    Regards,
    Team RummyCircle.
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      Sohan Marskole
      Aug 21, 2020
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      I lose 5 lakhs mony in rummycircl i am going to depression i don't know how to recover my money... But i have only one option only susaid...
      Aug 6, 2021
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Dear Player,

      We regret any inconvenience caused. Please share with us your username and registered email address and we will look into it right away. Take Care!

      Regards,
      Team RummyCircle.
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        S
        steve 1
        Aug 21, 2020
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        This game is not a fair game, do not trust on tv and other adds and play this game. You will never win any money here instead loose all your money. Friends please join me on Facebook insta and tweeter to campaign this fraud game. I can clarify how gamer is looting us. Don’t fall in this pit. Let’s rais alarm.
        Aug 6, 2021
        Complaint marked as Resolved 
        RummyCircle.com customer support has been notified about the posted complaint.
        Dear Player,

        Greetings of the day!

        We are sorry for the inconvenience caused. We want to assure you that we are a law abiding organisation and do not indulge in any fraudulent activities. We always try to maintain a fair and secure playing environment for all our players. We do not interfere in any of the games played and the entire game, right from card shuffling till the end is handled by the system only. You can also check out the RNG certificate on the website which ensures fairplay for all our players.

        Regards,
        Team RummyCircle
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          J
          Jibin Kumar
          Aug 17, 2020
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          I have raised some users are cheating and got the money from me and I have the valid proof that some one picked the card and give to other user due to that I lost, I give this complaint with game id details for that they have blocked my account with the reason that I played together with some sarathking, I am telling this I dont know this person and I asked the proof in what basis they have blocked but for that without reading the email I am receiving a email stating that which is already resolved under ticket id 5870841 but this ticket id raised by me for other doing false play in the game but my account got locked with the same reason after a couple of emails actually the account they blocked me after highlighting where the users played together.

          This is really a fraud company and doing fraud interms of their own players playing in the site and if you raise complaint they will block the account without any answer ( I know they do not have any answer ) I am attaching few of their illogical responses. and few visible proof why they locked my account
          +5 photos
          Aug 13, 2021
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Aug 18, 2020
          RummyCircle.com Customer Care's response
          Dear Player,

          Greetings from RummyCircle!

          We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

          Regards,
          Team RummyCircle.
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            U
            urmila Chatterjee
            Aug 17, 2020
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            My account has been closed automatically without any intimation pls help me.
            +1 photos
            RummyCircle.com customer support has been notified about the posted complaint.
            Dear Player,

            Greetings from RummyCircle!

            We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

            Regards,
            Team RummyCircle.
            Mine also
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              G
              govarock
              Aug 17, 2020
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              I have opened a new account with rummycircle.com and deposited and played some games. after winning some amount i wish to withdraw amount.
              for that they asked me for KYC verification process.
              but for my surprise they told me that document was already being used with some other account.contact customer care.
              i contacted them from past 3 days and they are saying we found some irregularities you can't do any cash transaction on my your account.
              i have tota 14493 in my account.how can i withdraw this amount.my userid is gova54321and my mail id is [protected]@gmail.com.
              please help me regarding this
              +1 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              RummyCircle.com customer support has been notified about the posted complaint.
              Aug 17, 2020
              Updated by govarock
              And also my account blocked from cash games. Please unblock my account for cash games
              Verified Support
              Aug 18, 2020
              RummyCircle.com Customer Care's response
              Dear Player,

              As your account is closed by our fairplay team, your refund will be processed and you shall receive it within 3-4 working days.

              Regards,
              Team RummyCircle.
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                P
                P$.
                Aug 17, 2020
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                An Indian number which is different every time is spamming me with below text stating a Rs. 200 Bonus
                Message: "Congratulations Dear,

                Get Rs. 2000 Welcome Bonus.

                Play Rummy Now & Win Cash

                Register For Free om7.cc/qlcn7

                To Optout : SMS "OPTOUT" to 575758"
                +1 photos
                RummyCircle.com customer support has been notified about the posted complaint.
                Dear Player,

                Greetings from RummyCircle!

                Hi, we sincerely regret the inconvenience caused. Please share with us your mobile number on which you are getting the messages via email at [protected]@rummycircle.com. We will unsubscribe it right away. Regards, Team RummyCircle.
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                  urmila Chatterjee
                  Aug 16, 2020
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                  Hi sir i can not play case game due to my account close for security reason even not show my account balance pls help me.
                  Thank you.
                  +1 photos
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Dear Player,

                  Greetings from RummyCircle!

                  We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                  Regards,
                  Team RummyCircle.
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                    L
                    Lucifer Devil
                    Aug 15, 2020
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                    My account automatically got closed without any prior intimation. Also my withdrawal request of 9609 from that account is still pending. I haven't received my withdrawal money.

                    Please look into the issue and revert fast else i have to file cheating complaint
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Dear Player,

                    Greetings from RummyCircle!

                    We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                    Regards,
                    Team RummyCircle.
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                      S
                      Aug 14, 2020
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                      Address: Syam, Kerala, Trivandrum

                      This rummy site is unfair and doing mal - practice.. Now a day it has been noticed that kerala treasury dept. Person played and lost 75 lakhs indian money. I am also saying i have also loss about 60000 indian money playing this game.. So... Do not play this game.. This game is fabricated to earn money from the poor..
                      RummyCircle.com customer support has been notified about the posted complaint.
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                        M
                        Mohitha Prattipati
                        Aug 13, 2020
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                        Hi,

                        I have added cash of Rs 200 in my rummy circle account and the amount got debited from my card but it's not reflecting in my rummy circle account. Please help me with this. Thanks.
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Dear Player,

                        Greetings from RummyCircle!

                        We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                        Regards,
                        Team RummyCircle.
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                          M
                          mahesheasy96
                          Aug 12, 2020
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                          Address: 7/78 west pillaiyar street

                          Im playing cash game since onemonth but suddenly two days back my account has closed so please reopen my account. 1861.40 rs in my account. I dont no what is the reason of closing account and how to 're open the account. Please 're open my account today. Otherwise i will go to court and i put criminal case on your company. My user name is mahi2503467. My email id is [protected]@gmail.com
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Dear Player,

                          Greetings from RummyCircle!

                          As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed permanently.

                          As we have closed your RummyCircle account, your balance amount will be transferred to your bank account. You will receive the money in the next 3-4 working days.

                          Regards,
                          Team RummyCircle
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                            prabakarv37
                            Aug 12, 2020
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                            Address: 7/78 west pillaiyar street

                            Im playing cash game since onemonth but suddenly two days back my account has closed so please reopen my account. 1861.40 rs in my account. I dont no what is the reason of closing account and how to 're open the account. Please 're open my account today. Otherwise i will go to court and i put criminal case on your company. My user name is mahi2503467. My email id is [protected]@gmail.com
                            RummyCircle.com customer support has been notified about the posted complaint.
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                              prabakarv37
                              Aug 12, 2020
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                              Address: 7/78 west pillaiyar street

                              Im playing cash game since onemonth but suddenly two days back my account has closed so please reopen my account. 955.94 rs in my account. I dont no what is the reason of closing account and how to 're open the account. Please 're open my account today. Otherwise i will go to court and i put criminal case on your company. My user name is prba2882601. My email id is [protected]@gmail.com
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Dear Player,

                              Greetings from RummyCircle!

                              We request you to kindly provide a copy of the bank passbook on email for verification. Please note that the Bank Account Number and the Account name should match that registered with RummyCircle.

                              For more information, you can write at [protected]@RummyCircle.com.

                              Regards,
                              Team RummyCircle
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                                ragustudio7
                                Aug 12, 2020
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                                Address: 7/78 west pillaiyar street

                                Sir im playing cash game since onemonth but suddenly two days back my account has closed so please reopen my account. 21275.15 rs in my account. I dont no what is the reason of closing account and how to 're open the account. Please 're open my account today. Otherwise i will go to court and i put criminal case on your company. My user name is ragus2914262. My email id is [protected]@gmail.com

                                Kyc not verfied and withdraw option not view in my accont
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Dear Player,

                                Greetings from RummyCircle!

                                As per the investigation of your account, it was found that your ID is linked with multiple accounts that have already been closed on our portal due to activities that are against our company's policy. Hence this account has also been closed permanently.

                                As we have closed your RummyCircle account, we have already transferred your balance amour of Rs. 21275 into your bank account.

                                Regards,
                                Team RummyCircle
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                                  selvam tillu
                                  from Chennai, Tamil Nadu
                                  Aug 12, 2020
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                                  Amount debited but credit does not reflect in my rummy circle account... Evey time i faced that problem
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Dear Player,

                                  Greetings from RummyCircle!

                                  We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                                  Regards,
                                  Team RummyCircle.
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                                    Pandu Gouda
                                    Aug 11, 2020
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                                    My rummy circle id number is ace519995. My users name is given prasant reddy. As per my documents my real name is pandappaguda r dadagoudar. Kindly help me out withdraw my money by changing my name prasant reddy to pandappaguda r dadagoudar. Thanks
                                    ClassicRummy.com customer support has been notified about the posted complaint.
                                    Aug 11, 2020
                                    Updated by Pandu Gouda
                                    My rummy circle id number is ace519995. My users name is given prasant Reddy. As per my documents my real name is Pandappaguda R Dadagoudar. Kindly help me out withdraw my money by changing my name prasant Reddy to Pandappaguda R Dadagoudar. Thanks

                                    My money withdrewal problem due to name mismatch
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                                      akaalaicivil
                                      Aug 9, 2020
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                                      Address: 4-1-103a college road uthamapalayam

                                      You cannot play cash games or do cash transactions on this account
                                      +1 photos
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Dear Player,

                                      Greetings from RummyCircle!

                                      We regret any inconvenience caused. Please share your username and registered email address details with us via email at [protected]@rummycircle.com and we will look at it right away.

                                      Warm Regards,
                                      Team RummyCircle.
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