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www.rummycircle.com
3.3
Updated: Mar 19, 2026
Complaints 2516
Resolved
1583
Unresolved
933
Good! RummyCircle.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that RummyCircle.com step up their efforts to fully resolve all complaints 👍
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RummyCircle.com reviews & complaints page 77

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B
Bapi Majumder
May 16, 2020
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Address: Parulia

My original dob is 11/02/1997 but i submitted 11/02/2017 so please resolv this problem
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Dear Player,

Greetings from RummyCircle!

We do understand your concern that you're facing issues. We request you to email us at [protected]@rummycircle.com.
Our concerned team will get it checked for you.

Warm Regards,
RummyCircle Support. 
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    T
    Thalapathyraj Thalapathyraj
    May 16, 2020
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    Address: Perambalur

    My account closed for security reasons my account money is 500 rupees if you do no reopen I will go for court for complaint and definitely action for yours company
    View replies
    Dear Player,

    Greetings from RummyCircle!

    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

    Warm Regards,
    RummyCircle Support Team
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      S
      Sathishcse7
      May 15, 2020
      Resolved
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      Resolved

      Address: Tamilnadu,Renipettai Dt

      Hello sir,

      Sir, i have 437.46 rs in my account and it has been blocked since07.05.2020 to till date and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. I am fair gamer and i am not doing any fraud. I have mailed my problem there is no solution please solve my problem.

      My mobile no: [protected]
      Username: sathishc9366
      Email: [protected]@gmail.com
      Aug 13, 2021
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      May 18, 2020
      RummyCircle.com Customer Care's response       Dear Player,

      Greetings from RummyCircle!

      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

      Warm Regards,
      RummyCircle Support Team
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        C
        chrisanandm
        from Chennai, Tamil Nadu
        May 15, 2020
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        I have been trying to play cash games, but am unable to do so.

        I have enough cash, but none of the games open up for me.

        My id is chrisanand.

        Regards
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          S
          Snehith Srimanikanta
          May 15, 2020
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          I have entered my personal information before with my son name previously. The name entered before is different from my account holder name. So i tried to withdraw amount through online transfer using the options provided. The name has been mismatched with the bank account id proof. I need to update the personal information to withdraw amount. I must know that whether it is safe to upload id proof including account number details. There are many scams going around.. There are easy way to deposit amount to play rummy through online transfer.. But why there are so many steps to withdraw amount.. Clarify shortly as soon as possible
          RummyCircle.com customer support has been notified about the posted complaint.
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            S
            Soul Sathwik
            May 15, 2020
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            Https://www.consumercomplaints.in/rummycirclecom-need-to-change-name-c1835509
            View replies
            Dear Player,

            Greetings from RummyCircle!

            We do understand your concern that you're facing issues. We request you to email us at [protected]@rummycircle.com.
            Our concerned team will get it checked for you.

            Warm Regards,
            RummyCircle Support. 
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              I
              Indhu Maran
              May 15, 2020
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              Address: Pudukkattai

              Name.s.m.indira priyadharshini. Gender-female. Dob-19/11/1988. Please my personal detail changes.
              View replies
              Dear Player,

              Greetings from RummyCircle!

              We do understand your concern that you're facing issues. We request you to email us at [protected]@rummycircle.com.
              Our concerned team will get it checked for you.

              Warm Regards,
              RummyCircle Support. 
              Reply
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                S
                Singmsetti Jaya Sankara
                May 13, 2020
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                I have complain many times but my problem is not solved. So you can connect my old email address to my account please. Because of this iam unable to play the game and also iam not withdrawn my amount. So please solve my issues..
                View replies
                Dear Player,

                Greetings from RummyCircle!

                We do understand your concern that you're facing issues. We request you to email us at [protected]@rummycircle.com.
                Our concerned team will get it checked for you.

                Warm Regards,
                RummyCircle Support. 
                Reply
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                  D
                  DINESHVASU
                  May 13, 2020
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                  My rummy circle account was locked yesterday for security reasons I couldn't play cash game and withdraw my cash form my account help me to reopen my account. my registered email id is [protected]@gmail.com
                  Contact [protected]
                  Username is Dinesh 1280
                  View replies
                  Dear Player,

                  Greetings from RummyCircle!

                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                  Warm Regards,
                  RummyCircle Support Team
                  Reply
                  Dear Player,

                  Greetings from RummyCircle!

                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                  Warm Regards,
                  RummyCircle Support Team
                  Reply
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                    B
                    borra9571
                    May 11, 2020
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                    Address: Borravaripalem kuchinapudi nizampatanam mandal guntu in ap mandal guntu dt my

                    I want play this game please help me with Balence in my rummyaccount please help me sir
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                      R
                      ramgotti
                      May 10, 2020
                      Resolved
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                      Resolved

                      Address: Guntur

                      My rummy circle is closed and reopen my account my phone number is. [protected]
                      May 13, 2020
                      Complaint marked as Resolved 
                      Reopen my rummycircieaccount mymail I'd is. [email protected]. And phone number is. 9849636471
                      May 10, 2020
                      Updated by ramgotti                       My rummycircie account is closed and reopen my account please
                      May 10, 2020
                      Updated by ramgotti                       Reopen my account in rummycircie account
                      View replies
                      Dear Player,

                      Greetings from RummyCircle!

                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                      Warm Regards,
                      RummyCircle Support Team
                      Reply
                      Dear Player,

                      Greetings from RummyCircle!

                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                      Warm Regards,
                      RummyCircle Support Team
                      Reply
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                        G
                        Gurusubramanyam avulakunta
                        May 9, 2020
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                        Address: Andrapradesh Kadapa rly kodur k budugunta palli

                        Please my account open
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                          Z
                          Zala872511
                          May 8, 2020
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                          Address: Jesana muvada, Dehgam

                          My account Zala872511 close please my account open
                          May 18, 2020
                          Updated by Zala872511                           My account Zala872511 close
                          View replies
                          Dear Player,

                          Greetings from RummyCircle!

                          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                          Warm Regards,
                          RummyCircle Support Team
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                            M
                            Mahesh Gangolu
                            May 7, 2020
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                            Address: Ulavapadu

                            [protected]
                            May 07, 2020
                            Updated by Mahesh Gangolu                             My account need to acctavate

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                              K
                              Khajavali3657
                              May 7, 2020
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                              Address: Chirala

                              Unfortunately I submitted my kyc details in my rummy circle account and my husband's account so I got blocked my husband's kyc blocked...so kindly please activate kyc verification... please resolve my problem
                              View replies
                              Dear Player,

                              Greetings from RummyCircle!

                              Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                              Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                              Warm Regards,
                              RummyCircle Support Team
                              Reply
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                                C
                                Chanti Crazy
                                May 6, 2020
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                                Address: Atlur

                                Change personal information
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                                  S
                                  suvajit99
                                  May 6, 2020
                                  Resolved
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                                  Resolved

                                  I have all documents. Nd i am a loyal player rummy circle. Never do anything fraud. But withdrawal money time i put wrong account no and rummy will closed my account. Its not a big reason to close my account. It was just mistake. I apple rummycircle to please open my account...
                                  My id - suvajit99
                                  Email - [protected]@gmail.com
                                  Mobile no - [protected]
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 06, 2020
                                  RummyCircle.com Customer Care's response                                   Dear Player,

                                  Greetings from RummyCircle!

                                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                  Warm Regards,
                                  RummyCircle Support Team
                                  View replies
                                  User name -winnerdivya

                                  My account was blocked pls unblock
                                  Reply
                                  User name - winnerdivya
                                  Pls unblock my account
                                  Reply
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                                    P
                                    Pramod101296
                                    May 6, 2020
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                                    Address: Sangli

                                    My account dealet
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                                      S
                                      suvajit99
                                      May 6, 2020
                                      Resolved
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                                      Resolved

                                      Sir I wrong bank account no, so my withdrawal is rejected.but why my account had closed.u can check I'm very fair player, never fraud rummy circle.please sir open my account.

                                      My id - suvajit99

                                      And send my id provide below
                                      May 6, 2020
                                      Complaint marked as Resolved 
                                      Rummy Circle will not step to resolve my problem
                                      May 06, 2020
                                      Updated by suvajit99                                       Why rummycircle to get step to resolve my problem.
                                      View replies
                                      Dear Player,

                                      Greetings from RummyCircle!

                                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                                      Warm Regards,
                                      RummyCircle Support Team
                                      Reply
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                                        J
                                        Jai Kd
                                        May 6, 2020
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                                        Address: No: 459, tsunami street, devanampattinam, cuddalore tamilnadu

                                        Sir my I'd jaikd26
                                        Mail: [protected]@gmail.com
                                        My account blocked
                                        I'm sending mail not responding your team's
                                        How to open my account my money locked
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