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RummyCircle.com Complaints & Reviews

2.8
Updated: Sep 27, 2025
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RummyCircle.com reviews & complaints page 76

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V
vickydeshmukh
May 25, 2020
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Address: Malad

Hello sir my name is vicky deshmukh my account ckose for security reason and i am unable to play cash game. My all kyc documents also verified. User name vickyd2001 email id [protected]@gmail.com
Plzz solve my problem as soon as possible.
RummyCircle.com customer support has been notified about the posted complaint.
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

Warm Regards,
RummyCircle Support Team
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

Warm Regards,
RummyCircle Support Team
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    K
    Kannan veli
    May 24, 2020
    Resolved
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    Resolved

    At first i attempted to withdraw money from my account through a bank account but the account was already registered. The account was registered in my father rummy account. I didn't know the rule. Now i have given same account and same kyc so kyc is blocked i can't sumbit new account. Kindly help me so that verification may complete first. So kindly solve problemm
    Aug 14, 2021
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    May 24, 2020
    Updated by Kannan veli
    My account ID ajayk1942002
    Email [protected]@gmail.com

    Verified Support
    Jun 15, 2020
    RummyCircle.com Customer Care's response
    Dear Player,

    Greetings from RummyCircle!

    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

    Warm Regards,
    RummyCircle Support Team
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      B
      Bari Bhai
      May 24, 2020
      Resolved
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      Resolved

      Address: Sangadigunta

      My cash games are not opening sir why my rummy account username patna9059 my mail is [protected]@gmail.com
      May 24, 2020
      Complaint marked as Resolved 
      Rummycircle email is [email protected] 8341614398
      RummyCircle.com customer support has been notified about the posted complaint.
      May 24, 2020
      Updated by Bari Bhai
      Rummycircle cash games are not opening sir please slov my problem sir
      Dear Player,

      Greetings from RummyCircle!

      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

      Warm Regards,
      RummyCircle Support Team
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        R
        Ramkum162835
        May 23, 2020
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        Address: 106..north st.samatikuppam..cudaloore
        Website: Change register name

        Hi sir... Pls changed my register name ramkumar to ramkumar krishna moorthy...
        Because my adhar card name is ramkumar krishna moorthy... So kyc verification failed for reason register name and adharcard name is dismatched..

        Plese change my register new name is ramkumar krishna moorthy..
        RummyCircle.com customer support has been notified about the posted complaint.
        Dear Player,

        Greetings from RummyCircle!

        We do understand your concern that you're facing issues. We request you to email us at [protected]@rummycircle.com.
        Our concerned team will get it checked for you.

        Warm Regards,
        RummyCircle Support.
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          S
          saura1985441
          May 23, 2020
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          Address: Atit satara

          Plz my id active and open
          RummyCircle.com customer support has been notified about the posted complaint.
          May 23, 2020
          Updated by saura1985441
          Plz my account open

          Dear Player,

          Greetings from RummyCircle!

          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

          Warm Regards,
          RummyCircle Support Team
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            S
            Saroji
            May 22, 2020
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            Address: Rummuy circle.mumpai

            My personal details is not good.im change in my details
            May 22, 2020
            Updated by Saroji
            Personal details change
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              S
              satheesh199199
              May 22, 2020
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              Dear sir,

              I am one of rummy circle player and having below id with my family names,

              Username - mohana221999

              Currently you have closedthis accounts and wrongly transfer from mohana 221999 to sathe2232155,

              But both accounts currently in closed condition, so i kindly request you to please transfer both amount to mohn2054833

              Also i withdraw rs 8000 to bank from mohana221999 by[protected], now 7 days crossed but still amount not added to my bank account.

              I already loose more than rs 10000.in this condition current issue i am in position to suside.

              Please support and send my rs 8000 to my bank account today positively.

              Else i will ready to attempt suside and
              Govt should be take strick action against this type of cheap and fraud game they just making fools to public and robbing money from public... Fraud game
              RummyCircle.com customer support has been notified about the posted complaint.
              I today attend suside..fraud company rummy circle
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                S
                Sriba245
                May 21, 2020
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                Address: Dharmapuri

                Change my birthday date
                RummyCircle.com customer support has been notified about the posted complaint.
                Dear Player,

                Greetings from RummyCircle!

                We do understand your concern that you're facing issues. We request you to email us at [protected]@rummycircle.com.
                Our concerned team will get it checked for you.

                Warm Regards,
                RummyCircle Support. 
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                  T
                  Thirumalaisamy S
                  May 21, 2020
                  Resolved
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                  Resolved

                  Address: Appiyampatty,90

                  My account closed please open my account
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  May 21, 2020
                  Updated by Thirumalaisamy S
                  My account closed please open my account
                  Verified Support
                  Jun 15, 2020
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  Greetings from RummyCircle!

                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                  Warm Regards,
                  RummyCircle Support Team
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                    C
                    chanti322050
                    May 21, 2020
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                    Address: d.no:2-35,gajjanapudi prathipadu mandal, east godavari ,pin-533430

                    My rummy circle account i'd has been blocked. Please unblock my account. I can't play cash game and add cash. Please solve my problem. What problem, what can i do for play rummy circle game. I upload kyc document can't verify. Please verify my kyc document and one more problem i cannot withdraw wallet in my account. I'm send photocopy with my game issue. Please solve my problem.
                    RummyCircle.com customer support has been notified about the posted complaint.
                    May 21, 2020
                    Updated by chanti322050
                    Iam the user of rummy circle, i want to update my kyc document, so i upload new document on last week, till now it is in under review. Without kyc verification iam little bit afraid of adding huge money and big games because even though i won also there is no provision for withdraw the money. Please verify my documents if it is incorrect i will upload another.
                    Verified Support
                    Jun 15, 2020
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Greetings from RummyCircle!

                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                    Warm Regards,
                    RummyCircle Support Team
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                      J
                      jaivardhan26
                      May 20, 2020
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                      Sir my username is jai26 without any notification you blocked my account .i mail you sevral time but your technical team didn't get me and your customer servie also unavailable.please let me know how long it will take to solve this issue.why u doing this for geniune customer i don't know.and i request you to release my money.
                      May 20, 2020
                      Updated by jaivardhan26
                      this picture for your reference i didn't withdraw my money.
                      Dear Player,

                      Greetings from RummyCircle!

                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                      Warm Regards,
                      RummyCircle Support Team
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                        R
                        Raj Kumarprasad
                        May 19, 2020
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                        Address: [email protected]

                        I am requesting you please reopen my game account.
                        Dear Player,

                        Greetings from RummyCircle!

                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                        Warm Regards,
                        RummyCircle Support Team
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                          S
                          sree1305
                          May 19, 2020
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                          I playing cash game since onemonth but suddenly two days back my account has closed so please reopen my account. 700 rs in my account. I dont no what is the reason of closing account and how to 're open the account. Please 're open my account today. Otherwise i will go to court and i put criminal case on your company. My user name is sree1305. My email id is [protected]@gmail.com
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Dear Player,

                          Greetings from RummyCircle!

                          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                          Warm Regards,
                          RummyCircle Support Team
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                            M
                            Mohanud6590
                            May 19, 2020
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                            Address: Tamil nadu virudhunagar 626119 4/120 West Street Sankaralingapuram 626119

                            Account closed automatically please resolve immediately.
                            Otherwise i will register criminal complaint.
                            What is the reason for closing account without information.
                            Balance 252rupees are there.
                            Id mohanud6590
                            Also i transferred rs.250 on last week but that amount in not credited my account it will be return to my tummy account why???
                            R u cheated your customers?

                            Please reply with solution immediately
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            May 19, 2020
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Greetings from RummyCircle!

                            Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                            Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                            Warm Regards,
                            RummyCircle Support Team
                            Sir Mera acount blocked kiya hai unblock karna hai please
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                              Z
                              Zala872511
                              May 20, 2020
                              Resolved
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                              Resolved

                              Address: Jesana muvada, Dehgam

                              [protected]@gmail.com
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              Verified Support
                              Jun 15, 2020
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              Greetings from RummyCircle!

                              We do understand your concern that you're facing issues. We request you to email us at [protected]@rummycircle.com.
                              Our concerned team will get it checked for you.

                              Warm Regards,
                              RummyCircle Support. 
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                                P
                                pmanohar03
                                May 18, 2020
                                Resolved
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                                Resolved

                                I playing cash game since onemonth but suddenly two days back my account has closed so please reopen my account. 120rs in my account, and i with draw 500 rupees, this money also not credited to my bank account i dont no what is the reason of closing account and how to 're open the account. Please 're open my account today. Otherwise i will go to court and i put criminal case on your company. My user name is manomf.
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                May 18, 2020
                                Updated by pmanohar03
                                I playing cash game since 2 years but suddenly yesterday night my account has closed so please reopen my account. 120rs in my account, and I with draw 500 rupees, this money also not credited to my bank account I dont no what is the reason of closing account and how to 're open the account. Please 're open my account today. Otherwise i will go to court and i put criminal case on your company. My user name is manomf.

                                Verified Support
                                May 19, 2020
                                RummyCircle.com Customer Care's response
                                Dear Player,

                                Greetings from RummyCircle!

                                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                Warm Regards,
                                RummyCircle Support Team
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                                  R
                                  Rojar King
                                  May 16, 2020
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                                  Address: Tirunelveli
                                  Website: [email protected]

                                  Kyc not open plz kindly help me...
                                  May 16, 2020
                                  Updated by Rojar King
                                  Kyc not open plz kindly help

                                  Dear Player,

                                  Greetings from RummyCircle!

                                  We do understand your concern that you're facing issues. We request you to email us at [protected]@rummycircle.com.
                                  Our concerned team will get it checked for you.

                                  Warm Regards,
                                  RummyCircle Support. 
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                                    K
                                    Kalpe2218874
                                    May 16, 2020
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                                    Address: At post kondhale

                                    My rummy circle account closed plese my rummy circle account open immediately
                                    May 16, 2020
                                    Updated by Kalpe2218874
                                    my rummy circle account closed plese my rummy circle account open immediately & My rummy circle account balance is blown automatically. Please help me to get that balance back.

                                    Dear Player,

                                    Greetings from RummyCircle!

                                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                                    Warm Regards,
                                    RummyCircle Support Team
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                                      S
                                      Sudhay
                                      May 16, 2020
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                                      Address: Chennai

                                      My id ace281173.
                                      My account was locked and theyvare saying that i was colluded with other.
                                      If that is true please check my account I only lost money. There is no win.
                                      They are not properly responding to the user.
                                      I understood that i lost money due to unfair games from rummy circle.
                                      Unlock my account or transfer my money.
                                      Dear Player,

                                      Greetings from RummyCircle!

                                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond to every email we receive within a maximum 3hours.

                                      Warm Regards,
                                      RummyCircle Support Team
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                                        B
                                        Bapi Majumder
                                        May 16, 2020
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                                        Address: Parulia

                                        My original dob is 11/02/1997 but i submitted 11/02/2017 so please resolv this problem
                                        Dear Player,

                                        Greetings from RummyCircle!

                                        We do understand your concern that you're facing issues. We request you to email us at [protected]@rummycircle.com.
                                        Our concerned team will get it checked for you.

                                        Warm Regards,
                                        RummyCircle Support. 
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