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RummyCircle.com Complaints & Reviews

3.3
Updated: Mar 19, 2026
Complaints 2516
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1583
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RummyCircle.com reviews & complaints page 79

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S
Smartylol
Apr 25, 2020
Resolved
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Resolved

My name is satyanarayana and recently i have opened a account in rummycircle.com with the username smart. Lol.

It's was going fine and one fine day they locked my account and said they observed some irregularities and violation of terms... Here comes the point. If they obersverd so then they have to mention what exacrly it is.

But i have written many emails asking them the reason and when my account will be activated they don't even reply.

Atleast they should tell me the reason for holding my account and even inform whether it will be activated or no in future. But they are least bothered to give. Now explain me what kind of customer service is this when upon asking reason for holding my account they don't even reply. So its very clear that they wantedly held my account without any reason. If they had any they would have replied me.

Finally i am asking one more time. What is this reason for holding my account and when will it be activated.

Will it be activated or no
May 29, 2020
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2020
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
Sir please unblock my account
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    V
    Venkata t
    Apr 25, 2020
    Resolved
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    Resolved

    Hello Team, my account blocked without any information, I have balance of 86000/- INR in my account please do transfer my funds and activate my account, im a platinum elite player, but not responding for emails nd calls, please arrange callback, ,

    User id : ta2143
    Apr 28, 2020
    Complaint marked as Resolved 
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      A
      Ankur Meshram
      Apr 25, 2020
      Resolved
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      Resolved

      Address: C/o Vikas dutta ,near tapan kirana krishnanagar mul road chandrapur 442401 Maharashtra

      My mobile number is [protected] and [protected] i am continuously receiving massage for join and play online rummy game. I don't want to these massage please stop this harrasment.

      I don't know who give you my number to you.
      I am trying to call on the number by who i am receiving massages but it showing status off. Why this harrasment giving to us. Please stop this # and stop to massage to me my mobile No [protected]
      May 31, 2020
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Apr 25, 2020
      Updated by Ankur Meshram
      My mobile number is [protected] and [protected] i am continuously receiving massage for join and play online rummy game. I don't want to these massage please stop this harrasment.

      I don't know who give you my number to you.
      I am trying to call on the number by who i am receiving massages but it showing status off. Why this harrasment giving to us. Please stop this # and stop to massage to me mob. No. [protected]

      Verified Support
      Apr 26, 2020
      RummyCircle.com Customer Care's response
      Dear Player,

      Greetings from RummyCircle!

      We have escalated this to our concerned department and they will action this on priority.

      Warm Regards,
      RummyCircle Support Team
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        K
        KunalTha
        Apr 25, 2020
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        Address: House No 85 Ward No 2, Thakur Wara, Purani Chungi

        Dear team please change my DATE OF BIRTH 18/07/1993 change into 01/03/1993, because Adharcard date of birth is 01/03/1993
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          Y
          Yuvrajmestri
          Apr 24, 2020
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          Address: None
          Website: Rummycircle.com

          Text messages that come daily.
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            A
            Anu1048576
            Apr 23, 2020
            Resolved
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            Resolved

            In miui (Xiaomi ui) i cant block rummy circle msgs its so annoying every now and them phone rings and wakes up and i have to open phone go to messesges and all i see is rummy circle.. Message its so annoying and distracting. I cant even study properly bcz of those msgs smartphone is essential part of my study as i am taking nptel course. I cant turn messges or notifications off.. Please help those rummycircle messages havr become nightmare to me.. When i will become.. Softwate developer or if big rich man i will buy this rummy circle company and burn it down to ashes
            May 27, 2020
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Apr 26, 2020
            RummyCircle.com Customer Care's response
            Dear Player,

            Greetings from RummyCircle!

            We have escalated this to our concerned department and they will action this on priority.

            Warm Regards,
            RummyCircle Support Team
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              L
              Lova Krishna
              Apr 23, 2020
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              Address: Nakkapalli

              My rummy account closed ple reopened
              Apr 23, 2020
              Updated by Lova Krishna
              My rummy account reopened

              Apr 23, 2020
              Updated by Lova Krishna
              Ple My rummy account reopened

              Apr 23, 2020
              Updated by Lova Krishna
              My rummy account reopened

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                S
                sarav123321
                Apr 23, 2020
                Resolved
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                Resolved

                Many family will get into trouble... Many youth will commit suicide because of this online gambling who cheat money.. They will give money at the beginning after that they will show you the desire and loot all your money... They are no.1 fraud company... Do indian govt ban all those online gambling websites anymore in india to get nation developed.. Or else many citizen will get affected because of this online gambling.. Their hard earned money is getting looted
                May 27, 2020
                Complaint marked as Resolved 
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Apr 26, 2020
                RummyCircle.com Customer Care's response
                Dear Player,

                Greetings from RummyCircle!

                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                Warm Regards,
                RummyCircle Support Team
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                  S
                  Suresh Avugaddi
                  Apr 22, 2020
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                  Address: Ramabhadrapuram (mandal)

                  My account not open please open my account
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                    R
                    Rathi San
                    Apr 22, 2020
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                    Address: Cuddalore

                    Please chenge my date of birth
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                      R
                      rcsrao5190
                      Apr 22, 2020
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                      Username rcsrao5190 my mail [protected]@gmail.com phone no [protected] Debit card number [protected] my account ANDB
                      Apr 22, 2020
                      Updated by rcsrao5190
                      Rummy circle two accounts 1, username rcsrao, 2, rcsrao5190, two accounts totally delete uninstalled applications and new account login chesukuntanu please everything delete cheyyindi my account re open saported pancard, aadhara card, phone number etc.acspt cheyandi
                      Apr 22, 2020
                      Updated by rcsrao5190
                      Please two accounts totally delete 1, rssrao, 2, rcsrao5190
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                        R
                        Apr 22, 2020
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                        Address: Online

                        It is fraud app I lost 18 lac in this app because of this app I lost my family and today's condition is I am going to suicide
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                          A
                          Anandha28
                          Apr 21, 2020
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                          My rummy circle account id anand1256094 has been locked don't know reason please reopen return my money please help me
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                            P
                            Powerstar powerstar
                            Apr 20, 2020
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                            Address: Rejeru pedhaveedhi

                            Sir i have did a mistake of entering wrong surnmame and gender in personal information so please help me sir i did not do any fraud iam a fair player i email many times no response so pls help me sir 6000 is there i want to withdraw my amount sir so please help me sir
                            Apr 20, 2020
                            Updated by Powerstar powerstar
                            I want to change my personal information i have entered wrong my kyc has failed so please help me

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                              S
                              satyanshu1111
                              Apr 19, 2020
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                              Address: i dont know

                              Hello sir,

                              User name: shash1076378

                              Sir, i have 10273 rs in my account and it has been blocked since 2 months and i am not able to play and i upload my documents in another account so my kyc verification is fail. I want to change new name as sumanbai chaudhari plz change my name and so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem

                              My mobile no: [protected]
                              Gmail id : [protected]@gmail.com
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 19, 2020
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              Greetings from RummyCircle!

                              Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                              Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                              Warm Regards,
                              RummyCircle Support Team
                              Apr 22, 2020
                              Updated by satyanshu1111
                              sir but ther is no reply any mail in my inbox
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                                A
                                Anupama KN
                                from Mumbai, Maharashtra
                                Apr 19, 2020
                                Resolved
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                                Resolved

                                These people are the lowest form of life in this planet. They are even dirty form of life. They are sending me promtional sms every 5 minutes in my number [protected].
                                Messages are send every 5 minutes even at late night interrupting my childrens sleep.
                                I emailed them. Still have no decency. Only option is to lodge an fir for fraud. I am scared they steal my info.
                                For the last time i am not interested in you. Leave me alone. Dont force me to complain to honorable pm and cm for anti money laundering. You people encourage gambling.
                                My number again [protected]
                                May 20, 2020
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 19, 2020
                                RummyCircle.com Customer Care's response
                                Dear Player,

                                Greetings from RummyCircle!

                                We have escalated this to our concerned department and they will action this on priority.

                                Warm Regards,
                                RummyCircle Support Team
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                                  A
                                  Anupama KN
                                  from Mumbai, Maharashtra
                                  Apr 19, 2020
                                  Resolved
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                                  Resolved

                                  I do not have an account. These # keep sending me messages on my phone. I am not interested in your bloody #. They send # messages every 5 minutes. Even after mailing them it is not working. Please stop bothering me at [protected]. They are making my life miserable.
                                  They are frauds doing fraudulent transaction to steal customer information. If they do not stop i will be forced to take legal action and lodge a fir. I have done my part to stop them. I am scared they will steal my info.
                                  May 20, 2020
                                  Complaint marked as Resolved 
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Apr 19, 2020
                                  Updated by Anupama KN
                                  I feel like suicide because of these people
                                  Verified Support
                                  Apr 19, 2020
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  Greetings from RummyCircle!

                                  We have escalated this to our concerned department and they will action this on priority.

                                  Warm Regards,
                                  RummyCircle Support Team
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                                    B
                                    babu9476
                                    Apr 19, 2020
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                                    Address: Rummy circle

                                    Dear sir,
                                    This is for your kind information that my rummy circle account is under review in last 10 months, i mail many time in rummy circle support team but they did not give any positive response, my account balance is 1365 rs.
                                    My user id is-babu4401985
                                    So my humble request to you that please unblocked my account either give me permission for withdrawal my account balance.

                                    Regards,
                                    Sumanta ganguly
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 19, 2020
                                    RummyCircle.com Customer Care's response
                                    Dear Player,

                                    Greetings from RummyCircle!

                                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                    Warm Regards,
                                    RummyCircle Support Team
                                    Apr 21, 2020
                                    Updated by babu9476
                                    still now my issue did not resolved, but rummy circle said your issue is resolved.
                                    my account still now blocked.
                                    rummy circle raised a ticket number &said your issue is resolved.

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                                      P
                                      Punit Taank
                                      from Kolkata, West Bengal
                                      Apr 19, 2020
                                      Resolved
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                                      Resolved

                                      Dated - 19/04/2020
                                      Number - rummycircle

                                      I am contantly getting messages from rummy circle.

                                      Play and win cash on indis's largest online rummy site. Also get rs.2000 welcome bonus on sign up.
                                      Fastest cash withdrawal.
                                      Click: https://bit.ly.2RGSfAK
                                      T& c apply

                                      Please stop messages from rummy circle to my phone number. My phone number is [protected].
                                      May 20, 2020
                                      Complaint marked as Resolved 
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 19, 2020
                                      RummyCircle.com Customer Care's response
                                      Dear Player,

                                      Greetings from RummyCircle!

                                      We have escalated this to our concerned department and they will action this on priority.

                                      Warm Regards,
                                      RummyCircle Support Team
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                                        G
                                        gadhre
                                        Apr 18, 2020
                                        Resolved
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                                        Resolved

                                        I have installed rummy circle app today and added cash of rs.1000 in my account. But i am unable to play cash game on the app.

                                        I have mailed them this issue but no reply received even after 3 hours. I have tried every option on the app but still unable to play cash game.

                                        The tab is not opening on clicking any no. Of times.

                                        I hope this is not some kind of fraud that may lead me to avail legal action against this company.
                                        May 20, 2020
                                        Complaint marked as Resolved 
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 19, 2020
                                        RummyCircle.com Customer Care's response
                                        Dear Player,

                                        Greetings from RummyCircle!

                                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                        Warm Regards,
                                        RummyCircle Support Team
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