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RummyCircle.com Complaints & Reviews

2.8
Updated: Sep 27, 2025
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RummyCircle.com reviews & complaints page 83

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V
vinoth3991
Feb 12, 2020
Resolved
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Resolved

Address: 607301

Hi my account is: subashsasisa and i tried playing rummy circle and iam now not interested in playing rummycircle... Still now i have some winnings of rs. 879.76 so please credit the amount to my paytm account as the mobile number in my account... I don't think of sharing my id proof i think it's not secure for me... So please credit the balance amount in my account to paytm number as the same mobile number mentioned in my rummycircle account and please close my rummy account
.. I have also emailed regarding this but no reply for more than 3working days
Mar 18, 2020
Complaint marked as Resolved 
RummyCircle.com customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2020
RummyCircle.com Customer Care's response
Dear Player,

Greetings from RummyCircle!

Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

Warm Regards,
RummyCircle Support Team
My account No 908946 KYC verification blocked how can I upload documents pls resolve or else contact my num [protected]
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    K
    kaviraja17
    from Palakkodu, Tamil Nadu
    Feb 11, 2020
    Resolved
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    Resolved

    Address: 1/53 chinnanoor salem, 636122

    I'm complaining here coz i didn't thought u guys are #. I unfortunately kept my username as kaviraja17 as it's my habit but you people mailed me. Saying your name on your proof doesn't match... My actual name is rajaram as on my aadhar card which was submitted by me to you. So i kindly request you to change my name or give a chance for me to change my name. Or simply call me.
    Mar 13, 2020
    Complaint marked as Resolved 
    RummyCircle.com customer support has been notified about the posted complaint.
    Verified Support
    Feb 11, 2020
    RummyCircle.com Customer Care's response
    Dear Player,

    Greetings from RummyCircle!

    We are happy to inform you that your name has
    been changed as" Rajaram V" as per the proofs attached.

    Warm Regards,
    RummyCircle Support Team
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      M
      Mahesh Eluri
      Feb 11, 2020
      Resolved
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      Resolved

      Withdraw request is not processing i am trying since saturday still now i didn't get withdraw in my rummy circle wallet... And i will send more than 20 mails but i didn't get even one reply.. And i call the rummy circle number it is also not connecting... Then how can i trust rummy circle.. And who is the response for my problem.. Try to understand my problem and please processing my withdraw request with reference id 17453415
      Mar 14, 2020
      Complaint marked as Resolved 
      RummyCircle.com customer support has been notified about the posted complaint.
      Verified Support
      Feb 11, 2020
      RummyCircle.com Customer Care's response
      Dear Mahesh,

      Greetings from RummyCircle!

      In regards to your query, we do understand and acknowledge that you have placed a withdrawal and have not yet received it.

      First of all, let me apologise for this unpleasant experience. However, please be informed that your withdrawal request has been held for manual review( Undergoing some of our verification rules).

      In these scenarios, our concerned team will do the verification manually which may take upto 24 to 48 hours. The moment our verification is done, the withdrawal will be processed.

      During the review period, your withdrawal will show status as 'Requested'.

      We request you to kindly go through the below link to understand more about the Instant Withdrawal T&C:

      https://www.rummycircle.com/help/user/withdraw-cash.html

      I truly appreciate your patience and understanding.

      Thank you for playing on RummyCircle.com.

      Warm Regards,
      RummyCircle Support
      Account closed automatically please resolve immediately.
      Otherwise I will register criminal complaint.
      What is the reason for closing account without information.
      balance 100 rupees are there.
      ID abhijith2019.
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        A
        Arun90AK
        Feb 10, 2020
        Resolved
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        Resolved

        Address: no 18 salai street, muthialpet, 605003

        I'm playing cash game since 3 days but suddenly 1dayback my account has closed i don't no what is the reason of closing account.

        My active account kyc verified by rummy team and i deposited 2000 rupees and playing cash games suddenly they closed my account.

        I mailed to rummy team and asking about this issue. They said like am using multi account.

        Am not using multi account. My old account is already closed. Currently, only 1 active account in my proof.

        My hard-earned money stolen by rummy team. Am not happy with the way they are supporting to customers, their motive is cheating only.

        If already am using 1 account means, how they allow us to open new account??? How they verified my proof???

        I wish to reopen my current active account. Please help on this

        I put criminal case on your company. My user name is a_r_u_n_ak.
        My email id is [protected]@gmail.com
        Feb 11, 2020
        Complaint marked as Resolved 
        Nothing...Issues sloved
        RummyCircle.com customer support has been notified about the posted complaint.
        Verified Support
        Feb 10, 2020
        RummyCircle.com Customer Care's response
        Dear Player,

        Greetings from RummyCircle!

        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

        Warm Regards,
        RummyCircle Support Team
        Feb 10, 2020
        Updated by Arun90AK
        I have mailed many times in our registered email I'd. They are not solving my problem. They keep on saying same answers...Am not happy. They are stolen my money.I have only one account currently.
        Feb 10, 2020
        Updated by Arun90AK
        Support team says I have multi account.

        I have a simple question,

        if I have 1account means how my another KYC verified and how allow us to add cash and also I got withdraw .

        once i added 2000 ruppes they block my account says some reasons.

        Rummy team purely cheating here and cheating my money and not reopen my account.
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          L
          lav78456
          Feb 3, 2020
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          Account closed automatically please resolve immediately.
          Otherwise i will register criminal complaint.
          What is the reason for closing account without information.
          Balance 1500 rupees are there.
          Id lav78456.
          Also i transferred rs.1000 on last week but that amount in not credited my account it will be return to my tummy account why???
          R u cheated your customers?
          Mar 5, 2020
          Complaint marked as Resolved 
          RummyCircle.com customer support has been notified about the posted complaint.
          Verified Support
          Feb 03, 2020
          RummyCircle.com Customer Care's response
          Dear Player,

          Greetings from RummyCircle!

          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

          Warm Regards,
          RummyCircle Support Team
          My name pradeep kumar,
          contact number [protected]
          sir mne 270rs. withdrawal kiye thee wo acc. m transfer nhi hue or ab mera my11circle login nhi ho rha please help me.

          { Withdrawal id[protected] }
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            A
            Ak22hil
            from Kakinada, Andhra Pradesh
            Feb 2, 2020
            Resolved
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            Resolved

            Address: Chinnapeta, 534247

            Hi sir,
            My account is [protected]@gmail.com
            Account was closed for some risks., i don't know what the reason behind in the rejection please help me to re open the account i withdraw an ammount 1500 was send back to my account please take an action and also i withdraw 1000 and 3165 ammount so please take me an action i need my money if in case any problems on kyc tell me i can change the details of mine
            Mar 5, 2020
            Complaint marked as Resolved 
            RummyCircle.com customer support has been notified about the posted complaint.
            Verified Support
            Feb 03, 2020
            RummyCircle.com Customer Care's response
            Dear Player,

            Greetings from RummyCircle!

            Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

            Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

            Warm Regards,
            RummyCircle Support Team
            Amount deducted from my bank account but not credited to rummy circle account, when it will be credited or it will refund.
            My id [protected]@gmail.com link mobile number missing so don't open my Nilavan1516 id password missing pls recovery
            Surendhar Nilavan's reply, Feb 7, 2020
            [email protected] id mobile number mission playing Nilavan1516 password missing pls new password sent me
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              A
              Adnabeig
              Jan 29, 2020
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              I have registered a complaint here added screenshots as well about their advertising policy which does not give full information and only after that. To my previous complaint here they just replied to email them on their support i did and they did not replied even then and they do not reply here too and no one seems to take note of that and resolve or take action even on this complain forum. What is one supposed to do if the service does not reply and they keep on providing incomplete information just to fraud customers?
              RummyCircle.com customer support has been notified about the posted complaint.
              Verified Support
              Jan 30, 2020
              RummyCircle.com Customer Care's response
              Dear Player,

              Greetings from RummyCircle!

              Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

              Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

              Warm Regards,
              RummyCircle Support Team
              Jan 30, 2020
              Updated by Adnabeig
              What the hell is this. Can't you see the screenshot I have attached. No one replies there at all.
              User name rajdas322757
              Mail id [protected]@gmail.com
              my account is suddenly closed and loss my money activity my account and also withdraw options not open in my account activity my account if you reply as possible as early my account activation
              Many more mail iam send but not response in rummycircle
              and cash cash playing not open
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                A
                Adnabeig
                Jan 27, 2020
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                Website: www.my11circle.com

                I added the 3300 as an offer on the screenshot to get 990 bonus which is 30%. I serached for the information on their website for bonus amount credit and expire policy but did not get any. Clicked on the offer link to see the details of how it will work but there wasn't any information other than this. When i got the bonus amount it is showing as unreleased bonus with just a expiry of 2 days. I contacted their suport and after that i was able to know how the bonus will work with no information on the website about how it works and with only 2 days of expire. To get this bonus you have to spend 9900 on their app in just 2 days to get it which is fraud as in 2 days there is no way to get that amount and that is totally incorrect information and fraud. The support stops replying after they do not have answer to their false advertisement or scam ideas. Tried to solve it with those guys but it did not helped they do not help with that. It has been the thing in past as well where the reveal how to use it and end date after the offer is taken not before that and only with such short expiry. Will take all the possible to stop them for scamming other people in future.
                RummyCircle.com customer support has been notified about the posted complaint.
                Verified Support
                Jan 27, 2020
                RummyCircle.com Customer Care's response
                Dear Player,

                Greetings from RummyCircle!

                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                Warm Regards,
                RummyCircle Support Team
                Jan 27, 2020
                Updated by Adnabeig
                Already done that after the initial response they do not reply at all. My issue was why give just 2 days to release the bonus amount of 990 for 26 jan offer and to get that you have to play for 9900 in just 2 days. Hoe does that seem fair at all and just in case if it does to you why there is no information provided about this that there will only be 2 days for it to expire. This is totally false and incorrect advertising by not displaying the correct information and only getting to know the expiry date after the offer is taken.

                Jan 28, 2020
                Updated by Adnabeig
                Still I haven't heard anything fro my 11 circle about the half information they give about the promotion. That is why I have to bring this matter here.
                Jan 28, 2020
                Updated by Adnabeig
                Does anyone on this portal even take a note or not?
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                  Appuambadi
                  Jan 25, 2020
                  Resolved
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                  Resolved

                  Address: Krishnaraj colony,siddhathottam,ganapathy, 641006

                  My account is [protected]@gmail.com my account balance is 2000rupes my account is suddenly closed and loss my money activity my account and also withdraw options not open in my account activity my account if you reply as possible as early my account activation
                  Many more mail iam send but not response in rummycircle
                  Why are you closing my account
                  Feb 27, 2020
                  Complaint marked as Resolved 
                  RummyCircle.com customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 27, 2020
                  RummyCircle.com Customer Care's response
                  Dear Player,

                  Greetings from RummyCircle!

                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                  Warm Regards,
                  RummyCircle Support Team
                  My account has been closed and the amount has been in my account. yesterday i was withdraw my amount 11000 to my bank account and still the amount has not been credited.so many mail iam send but corrcet not responsible . But the account has been closed . What can i do now reply my mail quickly as soon as possible
                  Sivappuu's reply, Jan 23, 2020
                  User name siva563577
                  Mail [email protected]

                  How is re activate my account, so many mail iam send rummycircle but not responsible
                  Sivappuu's reply, Jan 23, 2020
                  My account has been closed and the amount has been in my account. yesterday i was withdraw my amount 11000 to my bank account and still the amount has not been credited.so many mail iam send but corrcet not responsible . But the account has been closed . What can i do now reply my mail quickly as soon as possible
                  Sivappuu's reply, Jan 24, 2020
                  User name --siva563577

                  My account has been closed and the amount has been in my account. yesterday i was withdraw my amount 11000 to my bank account and still the amount has not been credited.so many mail iam send but not responsible . But the account has been closed . What can i do now reply my mail quickly as soon as possible
                  Rummy circle is irritating by sending repetitive sms. Kindly please block this company.
                  My user I'd.babask40.sb sir kyc faild sir plese sir
                  Fakruddin40's reply, Feb 5, 2020
                  Kyc document failed sir
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                    V
                    v.s. yadav
                    from Deoband, Uttar Pradesh
                    Jan 25, 2020
                    Resolved
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                    Resolved

                    Address: 205135

                    Sir mera user name vikram414310 h. Me 1 month se rummy khel rha tha. Achanak ek din mera cash game or tuornament close kr diya. Mene kai baar account open karne ki request ki. Lekin koi sunvai nhi hui. Mere rummy circle account me 12.44 rs h jo mujhe compny return nhi kar rhi h. Agar aapko nhi khilana h to mat khilao per mera money to bapas karo. Ye compny cheating kr rahi h. Agar ye mere rs nhi lotayegi to me is per cunsumer court me case kar dunga. Mere rs bapas lotao.
                    Feb 27, 2020
                    Complaint marked as Resolved 
                    RummyCircle.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 27, 2020
                    RummyCircle.com Customer Care's response
                    Dear Player,

                    Greetings from RummyCircle!

                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                    Warm Regards,
                    RummyCircle Support Team
                    Sir my account is vikram414310 cash game and tournament is not playing please reopen my game and verify my kyc documents
                    My id chinnama 636 sir withdrawal amount under prassaning sir 3600rps sir
                    Chinnama636R's reply, Jan 28, 2020
                    My withdrawal amount under prassaning sir 3600rps sir
                    Sir my account blocked please open sir
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                      S
                      Sivappuu
                      Jan 24, 2020
                      Resolved
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                      Resolved

                      Address: 5, foxgarden, perichipalayam knp colony, 641006

                      User name — siva563577

                      My account has been closed and the amount has been in my account. Yesterday i was withdraw my amount 11000 to my bank account and still the amount has not been credited. So many mail iam send but not responsible. But the account has been closed. What can i do now reply my mail quickly as soon as possible

                      Account temporarily closed
                      Feb 24, 2020
                      Complaint marked as Resolved 
                      RummyCircle.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 24, 2020
                      RummyCircle.com Customer Care's response
                      Dear Player,

                      Greetings from RummyCircle!

                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                      Warm Regards,
                      RummyCircle Support Team
                      Sir hi says I interested playing online games my rakisitha I'd 1month blocked me please reopen sir ...my email I'd [protected]@gmail.com
                      rakisitha's reply, Jan 20, 2020
                      1week I will try for you ...your clear and my I'd not reopen...please today open for me ...please help me
                      Account holder name:MADHAN P
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                        S
                        Satyanarayana Venna
                        Jan 23, 2020
                        Resolved
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                        Resolved

                        I have faced problem with rummy circle vvs2018 is my user name... As my request they blocked my account but they didn't credit my withdrawal money to my bank account. Threedays back i make withdrawal request. But now they suddenly closed my account but they cancelled my withdrawal request and add take my money back. Now my account blocked so i can't access my account. Please give my money back.8000/-. M money struck in rummy account. Please help me sir please give my money back please please
                        Feb 23, 2020
                        Complaint marked as Resolved 
                        RummyCircle.com customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 23, 2020
                        RummyCircle.com Customer Care's response
                        Dear Player,

                        Greetings from RummyCircle!

                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                        Warm Regards,
                        RummyCircle Support Team
                        My id. Chinnama636 sir withdrawal amount under processing sir 8800rps sir not credit my bank account sir
                        Chinnama636R's reply, Jan 26, 2020
                        My id . Chinnama636 sir withdrawal amount under prassaning sir 8800rps sir
                        Chinnama636R's reply, Jan 26, 2020
                        My id. Chinnama636 sir withdrawal amount under processing sir 8800 rps sir
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                          V
                          v.s. yadav
                          from Deoband, Uttar Pradesh
                          Jan 23, 2020
                          Resolved
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                          Resolved

                          Address: VILL,-UBATI, RAILWAY STATION SHIKOHABAD, Firozabad, Uttar Pradesh, 205135

                          User name-vikram414310 rummy circle site is suddenly stoped my cash and tournament play game they replied to me. U violation of colluding games but i did"t run fraud games why did closed cash game. I many time request by email but not responce rummy circle. This site run cheating to customers. Please take action to rummy circle. I have a 12.44 inr money in my rummy circle account please return money to account urgently. If not send i will serious take action to rummy circle site
                          Feb 24, 2020
                          Complaint marked as Resolved 
                          RummyCircle.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 24, 2020
                          RummyCircle.com Customer Care's response
                          Dear Player,

                          Greetings from RummyCircle!

                          Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                          Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                          Warm Regards,
                          RummyCircle Support Team
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                            D
                            dasari harish
                            Jan 21, 2020
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                            Hello sir,
                            User name:aaari1999
                            Email id : [protected]@gmail.com

                            Sir, i have 6300 rs in my account and it has been blocked since 10.01.2020 to till date and i am not able to play so please activate my account and rectify the issue as early as possible so that i can play my games and do transactions. Iam fair gamer and i am not doing any fraud. I have mailed my problem there is no respons please solve my problem

                            Harish
                            RummyCircle.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 21, 2020
                            RummyCircle.com Customer Care's response
                            Dear Player,

                            Greetings from RummyCircle!

                            Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                            Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                            Warm Regards,
                            RummyCircle Support Team
                            Jan 21, 2020
                            Updated by dasari harish
                            Hi TEAM,

                            Iam sending emails To rummy support TEAM from last 15 days, till now my issue was not resolved and iam not receiving any replies and unable To contact support via phone
                            Hi TEAM,

                            Iam sending emails from last 15 days, till now my issue was NOT resolvef
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                              P
                              Poonams23
                              Jan 14, 2020
                              Resolved
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                              Resolved

                              Address: Games24x7 Pvt. Ltd., P.O.Box 17640, Malad (W), Mumbai 400064., New Delhi, Delhi, 110091
                              Website: Www.rummycircle.com

                              Hey sir my name Poonam Singh. I playing the games in rummy circle 4 years. I am platinum player on this site. My user name of this site amarsings23.1st December to 7th December I am deposit and win more money. On 8th December I deposit 5750 deposit krke 12980 withdrawal kiye. I see in the mid Night my withdrawal rejected. I open my rummy circle account and try to withdraw again but they not work and try to deposit and play game so show the game screen -your account are close please contact [protected]@rummycircle .i am mail of this concern. After few hours there agent Raj Kumar boda reply. They are say I play unfair game of his site with user rummy231993 and that's why they close my account and 13000 they are freeze. I reply in mail sir I don't know who is rummy231993 and if you right so send me some proof I am play wrong game. They have no proof to send me .they are freeze my money and not reply my mail. Please sir block there company. They are so many fraud with our customers. Cheat rummy site.
                              Feb 15, 2020
                              Complaint marked as Resolved 
                              RummyCircle.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 15, 2020
                              RummyCircle.com Customer Care's response
                              Dear Player,

                              Greetings from RummyCircle!

                              We have replied to the ticket id '4040329' on 15th January 2020 at 04:50 pm. We request you to check your email inbox for the same.

                              Please feel free to write back to us for any further information.

                              Warm Regards,
                              RummyCircle Support Team
                              Not open cash contest
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                                M
                                Money bank678
                                Jan 14, 2020
                                Resolved
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                                Resolved

                                Address: Bajajnagar Midc Waluj Aurangabad, Aurangabad, Maharashtra

                                Dear sir
                                My account close & my account balance hold please reason me.
                                My account name.
                                E-mail [protected]@gmail.com
                                Username moneybank678..
                                Club name - gold
                                My account balance27260 & rps redeem 908 please account balance transfer my bank account
                                No [protected]
                                Hdfc bank ifsc code hdfc0003671
                                Bajajnagar midc waluj aurangabad.
                                Or transfer other rummy circle account
                                E-mail [protected]@gmail.com
                                Username vikky6476707
                                Please problem the solve & costumer care number send me email.
                                Please sir.
                                Company reason bank account problem,
                                But not problem. Ok bank problem,
                                But account not closed & withdrawal opening problem solved.
                                Other same name & 1st account add me.
                                Ok.
                                Please give me problem solve & all problems.
                                & all problems reason reply me answer.
                                Please contact me. [protected].
                                Not a creative issu & not a newspaper for company & police complaint.
                                Problems not solved do i me suside in complaint for company.
                                Feb 14, 2020
                                Complaint marked as Resolved 
                                RummyCircle.com customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 14, 2020
                                RummyCircle.com Customer Care's response
                                Dear Player,

                                Greetings from RummyCircle!

                                Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                Warm Regards,
                                RummyCircle Support Team
                                please my rakisitha I'd open 1 month blocked ur website please reopen sir
                                please my rakisitha I'd closed in 1month please open sir my email I'd [protected]@gmail.com
                                Hi Sir..

                                My id : espandi1992
                                Gmail:[protected]@gmail.com
                                Helpful
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                                  Y
                                  Yendrembam
                                  from Aizawl, Mizoram
                                  Jan 13, 2020
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                                  Address: Imphal East, Manipur

                                  Sir my rummy account [protected]@gmail.com was blocked and i lots of complaint about my account problem but you can't open my rummy account and you reply me your account was multiple accounts that is why you blocked my rummy account yes i know i have multiple accounts but my current account is [protected]@gmail.com now i use this account only and remaining account was forgotten so please help me to reopen my current account [protected]@gmail.com and don't angry me i was played very sincerely and lastly i had due knowledge about multiple accounts so please forgive me
                                  RummyCircle.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 13, 2020
                                  RummyCircle.com Customer Care's response
                                  Dear Player,

                                  Greetings from RummyCircle!

                                  Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                  Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                  Warm Regards,
                                  RummyCircle Support Team
                                  Jan 13, 2020
                                  Updated by Yendrembam
                                  Sir i beg you please reopen my rummy account [protected]@gmail.com
                                  Jan 14, 2020
                                  Updated by Yendrembam
                                  What happen to reopen my rummy account [protected]@gmail.com
                                  Jan 16, 2020
                                  Updated by Yendrembam
                                  Why you didn't not give any positive response from your side
                                  My account not working. Please make possible arrangements as early.
                                  Withdrawal amount pending sir 10307 rps sir my id. Chinnama636 sir my bank account [protected] sir SBI yerramukkapalli kadapa sir ifsc code. SBIN0001902 sir
                                  Chinnama636R's reply, Jan 19, 2020
                                  Withdrawal amount pending sir 10307 rps sir my id. Chinnama636 sir
                                  Chinnama636R's reply, Jan 19, 2020
                                  Withdrawal amount pending sir 10307 sir
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                                    R
                                    R Bibinraj
                                    Jan 13, 2020
                                    Resolved
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                                    Resolved

                                    Address: No.28,8th Street, shunmugapuram, thiruvottiyur, Chennai, Tamil Nadu

                                    Account closed automatically please resolve immediately.
                                    Otherwise i will register criminal complaint.
                                    What is the reason for closing account without information.
                                    Balance 3350rupees are there.
                                    Id bib in raj 1204.
                                    Also i transferred rs.2000on last week but that amount in not credited my account it will be return to my tummy account why???
                                    R u cheated your customers?

                                    Please reply with solution immediately
                                    Feb 13, 2020
                                    Complaint marked as Resolved 
                                    RummyCircle.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 13, 2020
                                    RummyCircle.com Customer Care's response
                                    Dear Player,

                                    Greetings from RummyCircle!

                                    Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                    Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                    Warm Regards,
                                    RummyCircle Support Team
                                    Helpful
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                                      A
                                      Anilkumar Pawar
                                      Jan 12, 2020
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                                      Address: Near jayatirth kalyana mantapa kalaburagi

                                      Dear sir
                                      My account was closed for security reasons. I have given complaint mail but still my account is not started. My account old is i'd is anilkum51065 new i'd is anilku463894. Please re open my account or transfer my amount to my account. From there days i am continue trying to communicate with customer care but they are not responding not receiving call. I think rummycircle is chiming with me. I lost more than 2.6 lack rupees in games. Now i am facing this problem which not solving till date. If my account not re start i will go to consumer forum. Will file complain against your company...

                                      Thanking you
                                      RummyCircle.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 13, 2020
                                      RummyCircle.com Customer Care's response
                                      Dear Player,

                                      Greetings from RummyCircle!

                                      Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                      Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                      Warm Regards,
                                      RummyCircle Support Team
                                      Jan 13, 2020
                                      Updated by Anilkumar Pawar
                                      Re stard my rummycircle account. My account I'd is anilku463894 email I'd is [protected]@gmail.com
                                      Mera kata active Karo stutas
                                      Main game nahi khel parahahu sir plz my account active Karo sir
                                      PARSHU339317
                                      Shevanta Bhande's reply, Jan 15, 2020
                                      N/a
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                                        A
                                        Anilkumar Pawar
                                        Jan 10, 2020
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                                        Address: Anilkumar shankar naik@ pawar near jayatirth kalyana mantapa kalaburagi . State karanataka bangalore

                                        Sir my account gets closed for security reason..... Kindly reopen my account or transfer all my fund to my account.. If you will not do so then i will file a case against your company...
                                        My account id - anilkum51065

                                        That yesterday i was sent withdrawal
                                        Request to my friend account due to this
                                        Reason my account was closed.. I hereby
                                        Requesting you be pleased re_open my
                                        Account as soon as possible otherwise i
                                        Will take legal action against you and your
                                        Company

                                        Thanking you... Yours faithfully
                                        Anilkumar
                                        RummyCircle.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 10, 2020
                                        RummyCircle.com Customer Care's response
                                        Dear Player,

                                        Greetings from RummyCircle!

                                        Please contact our support team directly at [protected]@rummycircle.com with your registered email id & player details to look into the issue.

                                        Please note, we strictly communicate on emails as at times we need confidential details and documents to investigate the issue. We respond on every email we receive within maximum 3hours.

                                        Warm Regards,
                                        RummyCircle Support Team
                                        Jan 12, 2020
                                        Updated by Anilkumar Pawar
                                        My account is no startef
                                        Jan 12, 2020
                                        Updated by Anilkumar Pawar
                                        Dear sir
                                        I am uploaded my aadhar card. But my kyc says it's in review stage from morning. I have changed my I'd anilkum51065 to anilku463894. I have money of Rs.28000/_ in my account. Transfer my amount to my account or re open my account
                                        Thanking you
                                        Yours faithfully
                                        Anilkumar
                                        Dear team
                                        My account details wrongly updating another linked bank details in same account.so my account is blocked. So kindly change account details. Please reopen my account.
                                        User nname: MPI0006
                                        Mail: palanimurugan.[protected]@gmail.com
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