Verified Support
Feb 11, 2020
RummyCircle.com Customer Care's response Dear Mahesh,
Greetings from RummyCircle!
In regards to your query, we do understand and acknowledge that you have placed a withdrawal and have not yet received it.
First of all, let me apologise for this unpleasant experience. However, please be informed that your withdrawal request has been held for manual review( Undergoing some of our verification rules).
In these scenarios, our concerned team will do the verification manually which may take upto 24 to 48 hours. The moment our verification is done, the withdrawal will be processed.
During the review period, your withdrawal will show status as 'Requested'.
We request you to kindly go through the below link to understand more about the Instant Withdrawal T&C:
https://www.rummycircle.com/help/user/withdraw-cash.html
I truly appreciate your patience and understanding.
Thank you for playing on RummyCircle.com.
Warm Regards,
RummyCircle Support