RummyCircle.com Complaints & Reviews

Mar 20, 2020

Updated by nksingh143 I have already sent many email to the [protected]@rummycircle.com but they are not helping me.

Mar 16, 2020

Updated by Kommi s Nobody is respinding there for my emails

Mar 17, 2020

Updated by Kommi s Hello team,

User name : kommi1993
Withdrawl utr numbers of transactions

N[protected]
N[protected]

Hello team why you are not responding emails.

We are requesting the govt of india ban all the online rummy sites they are playing with the life's of people.

Withdrawl amount of 41925 rs still not credited or reversed how many days will you take i have reported the issue on 1st march today 17th march, i want my money urgently, please do process my pending amount of 41925/- it's very urgently for me please.

Mar 17, 2020

Updated by Kommi s Hello team,

User name : kommi1993
Withdrawl utr numbers of transactions

N[protected]
N[protected]

Hello team why you are not responding emails.

We are requesting the govt of india ban all the online rummy sites they are playing with the life's of people.

Withdrawl amount of 41925 rs still not credited or reversed how many days will you take i have reported the issue on 1st march today 17th march, i want my money urgently, please do process my pending amount of 41925/- it's very urgently for me please.

As in my previous complaint they are saying withdrawls steucked in yes bank, we are seeing in the news that all the issues from yes bank cleared already, why my funds not cleared,

I dnt know what happens i have waited maximum time, i cnt wait anymore, please do transfer my funds.

Mar 17, 2020

Updated by Kommi s Hello team,

User name : kommi1993
Withdrawl utr numbers of transactions

N[protected]
N[protected]

Hello team why you are not responding emails.

We are requesting the govt of india ban all the online rummy sites they are playing with the life's of people.

Withdrawl amount of 41925 rs still not credited or reversed how many days will you take i have reported the issue on 1st march today 17th march, i want my money urgently, please do process my pending amount of 41925/- it's very urgently for me please.

As in my previous complaint they are saying withdrawls steucked in yes bank, we are seeing in the news that all the issues from yes bank cleared already, why my funds not cleared,

I dnt know what happens i have waited maximum time, i cnt wait anymore, please do transfer my funds.

If yes bank not responding why don you take action against them, do you know the rbi rules regarding the funds transfer and reversal procedures and reversals, if dnt have visit rbi website and read them, you should resolve any transaction related issues within 48hrs, for my case i have waited for 17days, but still you are asking me to wait. I cnt wait any more, so many problems for me, i want my money, i have sent the bank statement please check.

Mar 18, 2020

Updated by Kommi s Hello Team,

User name : kommi1993
Withdrawl UTR numbers of transactions

N[protected]
N[protected]

Initiated withdrawal request on 1st March, today is 18th, after several follow-ups processed 49000, still 41925 pending.

You people are simply saying amount strucked at yes bank and asking me to wait, how many days I have to wait.

You people are not taking any action on this issue, atleast guide me to take action against them .

You people are intentionally delaying it, that is not small amoun to leave .

I have so many prblms, bcz of rummycircle I spoils my life, so many people also spoiling their lives .

Lost so much of money, but now I won only 41925 they hold it and making me tensed .

Please I'm requesting to everyone who is playing rummycircle, it is a completely fraud company, don waste your time and money.

Rummycircle team I sent an email with bank statement and one more screenshot for your reference

Please do send my money, please stop making me tensed, I'm in the stage of mentally disturbed and in a depression mood, please don't make me tensed any more.transfer my funds .

Mar 11, 2020

Updated by Kommi s Every time they are saying we are working it on high priority they are telling the same since 3rd March to till date no update, they are telling cashfree team is not responding, cashfree is the service provider for rummycircle for the payment solutions, as a tiedup company rummycircle having the rights to get the information from them and take the reversal from they but rummycircle circle team saying every time they are not responding and working on high priority.

Mar 11, 2020

Updated by Kommi s I'm sincerely telling the players that I'm an active player, they cheated me and blocked my account surely they will do the same for you stop using rummycircle, it's my suggestion because that much toruble they have created me and cheated me, it's all fake uodates they are not caring about anybody means cybercrime or legal action means they will not care about anybody as a normal citizen we can't fight with them bcz now it's a bit organization .suggesting you stop any rummy games they will work very hard to stole our hard earning money.please please realize, but my case I will start fight against them untill I die, such a prblm and tension they have created on me

Mar 13, 2020

Updated by Kommi s Yes I have received 49000, please do process 41925rs also

Mar 07, 2020

Updated by nagajalarao I wrote and email and send me this, I don't understand whether the support team reads the body of the email properly before replying

RummyCircle - Response to your query raised on Payment not credited!
R
RummyCircle Support
to me
8 minutes agoDetails
##- Please type your reply above this line -##
Ticket Id - 4468242

Subject - I didn't do anything wrong. My friend who runs a internet Cafe sent me a link and asked me to open an account and he said its a good site to play r...

Dear Player,

Greetings from RummyCircle!

We regret the inconvenience. We understand that you are worried about your payment not being credited to your RummyCircle account.

In general, deposits you make will reflect in your account instantly. However, in some rare cases, there may be a delay from the bank's end, in such cases, the amount is credited within 24 hours.

If the amount is not credited even after 24 hrs then the amount will be reversed to the same financial instrument within 5 to 7 working days.

In either of the cases, please rest assured that your money is completely safe and will either get refunded to your financial instrument or get credited to your RummyCircle account.

We hope this helps. If you still have any query regarding your payment please get back to us so that I can check and assist you accordingly.

Thank you for playing at RummyCircle.com!

Warm Regards,
RummyCircle Support.

Hey, looking for quick answers? Please check out our new self-help center that empowers you to find the answers to all your questions.

https://support.games24x7.com/hc/en-us/categories/[protected]RummyCircle

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Mar 06, 2020

Updated by Kommi s It's a digital world everybody knows the banking rules and regulations, if IMPS or NEFT failures it's should be returned maximum duration by 48 hrs, for my case it took already 5days, still no response, I feel that some thing meshed up in rummycircle not from the bank end, as I communicated with bank with reference o[censored]TR numbers which you have provided they said UTR number is the reference for the sender to communicate the sender bank not for the receiver, you can take this as high priority and resolve the issue, it's really worth of loosing the trust on Rummycircle.if you want information I will attach the information I get over the internet

Mar 06, 2020

Updated by Kommi s You are sending the funds through cashfree right? I have attached the cashfree blog regarding the NEFT and IMPS failures and reversal details, they clearly mentioned that on next working day thy are gng to reverse the funds if bank issue, may I know for this case y it took more than 4days, tell me the reason

Mar 10, 2020

Updated by Kommi s Issue still not resolved they have not reversed the amount instead of that thy have closed my account

May 10, 2020

Updated by Sivappuu This is cheating website sir any some asking questions suddenly account closed rummycircle is a not good website tottally fraud and cheating in poor people life

May 11, 2020

Updated by Sivappuu Sir how is possible iam only this id uesd not use in other id any proof in use other id stupid answer sir, this is new mobile in second hand sir and use in first rummycircle account how possible in multiple accounts, iam onely one account in rummycircle.used id

My mail id [protected]@gmail.com
Username siva563577

Feb 10, 2020

Updated by Arun90AK I have mailed many times in our registered email I'd. They are not solving my problem. They keep on saying same answers...Am not happy. They are stolen my money.I have only one account currently.

Feb 10, 2020

Updated by Arun90AK Support team says I have multi account.

I have a simple question,

if I have 1account means how my another KYC verified and how allow us to add cash and also I got withdraw .

once i added 2000 ruppes they block my account says some reasons.

Rummy team purely cheating here and cheating my money and not reopen my account.

Jan 30, 2020

Updated by Adnabeig What the hell is this. Can't you see the screenshot I have attached. No one replies there at all.

Jan 27, 2020

Updated by Adnabeig Already done that after the initial response they do not reply at all. My issue was why give just 2 days to release the bonus amount of 990 for 26 jan offer and to get that you have to play for 9900 in just 2 days. Hoe does that seem fair at all and just in case if it does to you why there is no information provided about this that there will only be 2 days for it to expire. This is totally false and incorrect advertising by not displaying the correct information and only getting to know the expiry date after the offer is taken.

Jan 28, 2020

Updated by Adnabeig Still I haven't heard anything fro my 11 circle about the half information they give about the promotion. That is why I have to bring this matter here.

Jan 28, 2020

Updated by Adnabeig Does anyone on this portal even take a note or not?