Safexpress Complaints & Reviews

My waybill number is 54331393. Shipment from bangalore to gurgaon. On the date of delivery, i get a call saying shipment is misplaced and they cant find it in origin city. They never shipped it. The shipment contains valuable items and also it should have been delivered in time. Such irresponsible and bad service was not expected. I raised the complaint multiple times and every time i get the response to wait for 48hours...

Hello sir/ mam,

We are regular customer of safexpress but sorry to say this we have complaint regarding our courier material tracking no[protected] boxes containing it has been shipped on 25/8/2017 and arrived on 29/8/2017 and still its not delivered yet. If this kind of situation arise we have to loose our clients just coz of not providing goods on time to them..
Kindly delivered asap....

Safexpress safexpress pvt ltd
Your service is deplorable and absolutely frustrating.
I trusted your service and paid for it (Literally and figuratively).
My parcel from nagpur was sent on last saturday and even after a week, it hasn't arrived here in bangalore
This is nagpur we are talking about, not done international location, that in this day and age, it should take you more than a week to deliver a parcel.br...

1- 19th august one gentleman came ([protected]) for quote and given quote inr 18, 000/ inclusive all. After loading the goods they have shared it inr 23482 after some argument it was closed in inr 20414/.

2- i have paid the full amount and it was expected to delivered by 23rd august as per your people commitments.

3- i called on 23rd then they said it will be delivered on 25th (Friday). Today morning your carriage...

Dear Safexpress team
I thought u were a brand in logistics but I had a misconception. At the time of booking my consignment I told them that my consignment had to be delivered on the fifth floor which was agreed by Safexpress staff in Lucknow. It took 19 days for my consignment to deliver and that too with regular follow-ups as ur team does not bother to respond. And at the time of delivery ur staff member in Angul Mr Pramod refused...

53665273 was my consignment no. From silliguri to dehradun. The worst service ever seen. My whole luggage is damaged, broken and wet. This is what safety u give to us. Wasted all the money on u. And the damage u have done to my goods... And then ur only verbal claims... Of nationalized agency and what not. It was better to send via a local dealer then your company. I[censored] cannot take care of some ones belongings... Then what logistic solution...

Dear sir
I booked my consignment containing a sofa set from lucknow to angul on
August 6 2017 with way bill no. 54433046.
The consignment reached bhubaneswar on aug 16 2017 but hasn't been delivered to me till date (Aug 22 2017).
I was promised that the delivery would be done within 10 days but it has been 16 days it hasn't been delivered to me. Also i am not getting clear information on when my consignment will...

Waybill number :[protected]From mumbai to vizag)
Delivery receipt no.: [protected]
Date : 19th july 2017

We have sent one voltas split ac on 6th april to mumbai address.. For some reason it would not be able to deliver to the destination address.. We requested to ship it back but we received the same in damaged and opened condition.. Photos are attached (When sent and when received)

Waybill number...

Having booked online for campus2home services, i got a cal (21.07.2017) from customer care confirming the request and agreeing to give the boxes on a specific date (22.07.2017) and pickup was scheduled to be on 28.07.2017. I had repeatedly told the executive that i am on a tight schedule i was assured that the boxes would be delivered on time. Sat they didn't turn up. I called customer care repeatedly getting no response. The next day morning...

Dear Team I want to with draw my PF of last company whose UAN is[protected]. For which I need to registrar my Aadhar no. There but when I use to update aadhar[protected] it is showing your details are not matched with other rest documents like name, mob. No. DOB etc. Due to which I am not able to with draw my pf online.
Name- Krishna kumar dubey
Dob_[protected]
Registered mobile [protected]
PAN -AMMPD7611E...br...

As stated in the subject, I had sent a courier package of three boxes from hospet to coimbatore containing household items and clothes 3rd July 2017.
Waybill number for the order was 52386227.
Once the package was delivered on 6th July, I noticed one box was damaged and taped with extra safexpress tapes, but other boxes were fine.
I opened the boxes the next day and found few of the items missing.. Including 3 dresses...

I had 2 cartons for transporting in the campus2home category of safe express.
The concept applied is that by air it's rs. 80 per kg, but they don't weigh it. Instead they assume one carton is 20kg and i had 2 cartons, so 40 kgs * 80, which came out to be 3200+300 as waybill charges + 18% gst. So it was around 4500 bucks. But the actual weight was 21 kgs so 21*80+300+18% gst is around rs. 2336. More than twice was to be charged, according...

My way bill number is 52379478 dated 6.6.2017 for household goods transfer from jammu to mangalore. I received parcel on 20.6.2017 and on opening the parcel, i was shocked to see the led tv screen is broken.

I have opted for the insurance of the goods worth rs 2.0 lakhs with 27nos boxes. I request you to refund me the amount of led tv for which am attaching my tv purchasing bill (Rs 24500), way bill receipt of safex, images...

Waybill no.: 54345711.
Contact no.: [protected]; email: [protected]@outlook.com

My consignment contains a bike and a suitcase. I was told by the customer care that there is a hub at dindigul and i can get my consignment delivered home with no issues. Then i talked to the local executive at varanasi and arranged for pickup on 24th june. While during pickup, i was told that i would have to pay ₹1500 extra for door delivery...

I am Mayank Dolas, Student from NIFTEM College Kundli, Sonipat, Haryana. I have sent a parcel in cardboard box to my home in Pune on 3/7/2017 and my bill no is 52332418. I have sent it with your worker named Pravin his phone no is [protected], [protected]..
So while receiving it in pune my four pair of shoes were missing from the box. As my mom received my parcel she sent me the pics nd i saw that my four pairs of shoes were missing...

I have received my parcel but it shows that my package had been opened, and some of my goods has been stolen. It's frustrating since it is not taken with good care. Action should be taken for this.
It shows that the courier service needs to be improved and since we are giving enough of amount for the courier, the goods should be taken with good care....

Sir,
We had sent a consignment to m/s ashok leyland rudrapur uttarkhand
Vide docket no.53755099 by air on 20/06/2017 and as per your representative the consignment should have reached rudrapur on 23/06/2017 and till now it has not been delivered in spite of we paying charges for air mode.
Kindy request you to look why it has been delayed and also let us know
Whether it has been sent by air or by road...

My waybill no. Was 51263927. My parents had packed 2 cargos and sent it on 15th june from meerut to mumbai. I had received it on 21 june 2017. After i received my package i found that it had been opened and resealed using safexperess tape. The thief had used safexpress tape to avoid any doubt, so that the theft could be ascertained only after opening the package. The thief has access to the tapes and cargos of the company which makes it sure...

Aapki to puri company ne cutiya banane mein aur jhuth bolne me gold medal
Leka rakhe hai, had hoti hai yaar fekne ki, aur kitni bejjati karvaoge
Ek naami company ki company ka nai to pawan jain ki ijjat ka
To khyal rakho aur kitna galiya sunoge tum log sare ghadhe paal kar
Rakhe hai kya yaa unhone aap ko rakhha hai, ek dum besharm hoo gaye hai
Kisi ki bhi ijjat ka khyal nahi hai kya company ko. Ham pagal...

This was the worst experience i have had regarding couriers, they claim to be the best but nothing of that sort is evident! Initially i had to repeatedly call them to ask when they will deliver and they kept says it will arrive by tomorrow for 3 days! Once they finally did deliver my goods, they were mostly damaged which includes glassware which were all broken, led tv (The tv was brought from hong kong and costed 1 lakh) was completely...