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Safexpress Complaints & Reviews

3.7
Last updated May 1, 2024
Complaints 1068
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718
Unresolved
350
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Safexpress reviews & complaints page 45

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N
naseer_shaik
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst experience and india's worst courier

Address:110037
Website:www.safexpress.com

My way bill no: 52945201 safe express providing worst service dont choose safe express.
For 30 kg they are charging 1500 rs. And actual price is 30*16=480 remaining amount unnecessary we are paying (1000).
And also they will take 15 days to deliver item. I raised complaint through email and telephone also sent photo of shipment but no one is responding. No body paying any attention. I talk to executives everyday. They keep saying...
+1 photos
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Madhvi bhatli verma
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery not in time

Address:Vadodara, Gujarat, 390010
Website:www.safexpress.com/#

We have received a waybill of safexpress on 3.6.2017 waybill or docket no. Is 53676482. After continuous follow-up with you on 5.6.2017 we get to know that our consignment was still in faridabad it was not even take in shipment and we call safexpress person for this ignorance they assure us that by today (8.6.2017) itself they will transit our material and on 7.6.2017 material will be in vadodara and 8.6.2017 material will be delivered at...
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J
Jyoti Bathla
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing carton dispute

Address:Pune, Maharashtra, 411018

I have given 5 items (3 trolley bags and 2 carton box) to move from chennai to pune,

But here in pune, delivery made only for 4 items (3 trolley bags and 1 carton box),
My carton box is missing and it's been 4 days i have logged the complain but no such action take place.
They move out one small bag from trolley and made the total count as 6 and as per their calculation deliver 5 (3 trolley bags, 1 small bag...
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Niyati Shenoi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extremely poor customer care

I had shipped my luggage from Anand on 28th may 2017. It is 6th June 2017 today and I have not received my luggage. When I called the customer care, the representatives keep blaming each other. No one picks up the phone before 11am and after 6 pm. They claim that the luggage can be delivered only between 12:30 pm and 4:00 pm making it very difficult for any working person to collect the luggage and make the payment. There is no coordination...
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K
karths1490
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged/delayed consignment

Address:Gurgaon, Haryana
Website:www.safexpress.com

I study in a college in Gurgaon and had to courier my goods from my home. So initially after the order it took very long for them to contact me and initially they told me they had some problem delivering my goods and instead come to their warehouse and collect it. After repeatedly forcing them they managed to deliver my goods after few days. But the real shock came when i saw the consignment. It was fully wrecked/ damaged, in fact half open....
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A
Aravindan1967
from Tellicherry, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of consignment no 52869642

Address:670018

We have not received the consignment way bill no 52869642 booked from pune to kannur. Please check and deliver the item at the earliest.The item contains special tolls for Piaggio Ape BS iv vehicles.Please track the item

Aravindan P v
Spare parts manager
Pioneermotors (kannur) Pvt Ltd
PO thazhe chovva
Kannur
Mob [protected]
E mail : pioneer.[protected]@gmail.com...
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7
7aayush7
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for excessive delay of my order

Address:560007
Website:www.safexpress.com

On 18/05/2017, 1 silver suitcase was sent by me from Hyderabad to Bangalore using the campus 2 home service. I signed on a waybill with waybill number 50015241. On using the tracking no 50015421 on the Safexpress site, it is showing that it has reached Bangalore on 21st may and is not showing out for delivery since that day, that is for last 5 days I have not received it and now I'm in urgent need of the suitcase and its items. There has...
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R
radhikat
from Raia, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent waybill and package stolen — fraud

On 02/05, 13 packages were sent by me from Mumbai to Dibrugarh. I signed on a waybill (Amount: 7079 Rs). The way bill presented at Dibrugarh (22.05) does not have my signature and is not mine (Amount. 6627). of the 13 packages sent, only 12 have been recieved, which is not mentioned in the fraudulent waybill presented. Package contains goods worth Rs. 40000. There has been little help and no support from Safeexpress in spite of many phone...
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S
shubh59017
from Dimapur, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Knowing status of my order

Website:www.safexpress.com

This is with reference to the order made on Flipkart whuch is shipped through safexpress with tracking id 52062842. The product was supposed to be delivered by 17th may but today is 23rd may and I have not got a single call. It is showing out for delivery since 15th may while tracking in your site. Please sir, look into the matter and make it to deliver as soon as possible.
I hope for a positive response....
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S
Shubham424132
from Dimapur, Assam
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Delivery of the product is excessively delayed.

Address:110037
Website:www.safexpress.com

This is regarding an order made on flipkart and has been shipped through safexpress with tracking id 52062842. The product is showing out for delivery for last 8 days I have not recieved a single call yet.It has to be delivered to me by 17th may but today is 23rd may. Please do something. I have already read a lot of bad reviews for safexpress and now I am feeling it. I don't know what are they waiting for but please deliver my product as...
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S
shubh59017
from Dimapur, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery of my order (tracking id 52062842) is excessively delayed

Address:Dhanbad, Jharkhand, 828307
Website:www.safexpress.com

The product which I have ordered from flipkart on 29th April ( tracking no[protected] has reached my area on 11th may and is showing out for delivery since 15th may, that is for last 8 days it is out for delivery. So please look into the matter and tell me whether I am going to get my product delivered or not. Already I have seen a lot of negative reviews about safeexpress and now I am feeling it....
+1 photos
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D
Divya1174
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier received damaged

Address:Pune, Maharashtra, 411006
Website:Www.Safexpress. Com

Hello good evening,
I'm anjana jain from pune.
I would like to claim the damages and lost parts from you.
I had ordered spa trolley and 2 facial machines from zeenat slimming systems. I got parcel fully damaged for the trolley and also the machine box was a bit opened. Sending you the pics. I have lost two wheels of my trolley and the trolley tray is damaged with two acres bent. Pls check. It's a shame that your courier...
+4 photos
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R
raj_312
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Docket enquiry

Address:Ranchi, Jharkhand, 834003

Respected sir,
This is the docket no 81009366. I ordered product from industrybuying.com, they dispatched it from safexpress. After 48 hrs. When i try to track it online its showing invalid way bill no. Even i am trying to connect with your customer support team, but call is not connecting. No customer support email is provided on the safexpress website.

Now i am in dilemma, how such a big logistics company safexpress...
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Nikhil Svp
from Bidar, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in delivery and worst customer care

Address:Guntur, Andhra Pradesh, 522601
Website:www.safexpress.com

Customer service is very poor. They even cut the call while speaking and when called later replied its technical error. Its been 8 days as of now after it reached the hub and stopped without delivery.
They dont even provide contact details.
When called after a lot of tussle replied that they cant identify my consignment our or a lot. They will say the word NEXT DAY, but never delivers.

WAYbillno:51190724...
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Gajanan Bhogte
from Morjim, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to track my shipment booked on 28 April 2017

Way bill number 53048504 booked from Siliguri on 28 April 2017. Copy of receipt is attached. Now customer care executive are saying waybill number is not valid. I raised complaint through email and telephone also sent photo of shipment but no one is responding. It's 14th day from booking but I don't know where is my shipment. Careless company. Please help me to track my shipment...
+1 photos
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S
sushil ca
from Kokrajhar, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery delay

Address:Kamrup Metropolitan, Assam, 785005
Website:[email protected]

Waybill no[protected]. Kannur to jorhat.
Sushil ca
During tracking showing item reached guwahati on 27 apr. Further no connectivity and confirmation. Contacted operational manager and area manager of guwahati. But the response was pathetic. Operation manager doesn't even pick up the phone. I am getting sms alert daily showing that consignment arrived at guwahati-11. What happened to the consignment at guwahati....
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N
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent transit bill and wrong parcel received,no action taken to track

Address:Pune, Maharashtra
Website:www.safexpress.com

Waybill no:[protected]
Booked a parcel of about 24x24x15 inches from Pune, Balewadi-411045 whose incharge is Bijesh on 14th April 2017 assured by the pickup agent Bablesh who assured it would be delivered to Bangalore pincode-560043, where I was the sender
After 11 days and a complaint they respond to the complaint that it was tracked and delivered the Fake parcel which was not mine and falsely updated that it has been delivered...
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S
shaki de
from Arambagh, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No delivery after 1 month

Address:New Delhi, Delhi, 713203

81309017 track id. I ordered split ac through shopclues. They ship 1 month back. But no delivery from this courier. After repeated contact to courier no response. I think i will get ac in winter through this 3 rd class courier. Worst courier i have ever seen. I called 10 times but no response. India's worst courier. I will go to consumer court against them. This courier must be fined rs 1 lakh for gross negligence & harrassment as soon as...
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unknown_
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delaying the pickup and highly unprofessional behaviour

Address:New Delhi, Delhi, 500032
Website:www.safexpress.com

I have registered a pickup request for 1st may a week before i. E. On 25th april. I got confirmation mail too. They provide boxes by themselves to pack your luggage. They called me twice that your pickup is confirmed and when i asked them about boxes that i have not received boxes yet, they said they will update me shortly. Today is 1st may, the day of my pickup and i have not received boxes/cartons yet. When i called them they said we cant...
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gulshannbsslup
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst experience

Address:New Delhi, Delhi, 110037
Website:www.safeexpree.com

It is very horrible experience for me with safe express. My luggage delivery is already more than one week delay. Several times I have tried to contact customer care, but all are donkey. I didn't get any proper response from them about my luggage. As per my view never book your luggage in safe express if you want it in urgent. During booking they will ensure you that you will get your parcel on some particular date, but dont belive them,...
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