[Resolved] Safexpress — Damaged product received - No update after given complaint

[Resolved] Safexpress — Damaged product received - No update after given complaint

S sanjeeb26 from Bengaluru, Karnataka

Waybill no[protected] The item is received today and its damaged. Attaching the photo for your reference. Complain no - 3OM[protected]. The item was mishandled, such a hard material broken. After given complain too, there is no update actually no one cares seems. Bhagwan bharose raho bhai.. if item receved good u r lucky enough. Any help in this? Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved Safexpress customer support has been notified about the posted complaint.
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sanjeeb26

from Bengaluru, Karnataka

See the way and level of damage .. do you think safe express are professional couriers .. this was thrown from the truck while offloading or they just dump in the truck to make maximum transport.
The item is now unusable and non-repirable too

Safexpress Customer Care

from Gurgaon, Haryana

Verified Support

Apologies for the inconvenience caused, kindly share your contact details and waybill number (as it is protected here) so that we can escalate your complaint to the concerned department.

sanjeeb26's [Complaint's author] reply, Apr 12, 2021

Waybill no - 92586147
Complain no - 3OM 2021 040 4000 308.
If this is also you can not see, please check [email protected] .. from [email protected]

Safexpress Customer Care

from Gurgaon, Haryana

Verified Support

Apologies for the inconvenience caused, we have forwarded your complaint to the concerned department, kindly allow us some time your issue will be resolved soon.