Samsung India Complaints & Reviews

I ordered mobile A22 through Samsung estore online on 5th Aug. Delivery estimated was 11th Aug. Mobile has not been delivered today and no clarity given on the reason behind this issue. Several times complain was logged to Samsung through various channels but no solution till date. Cancelled the order however still not money is not refunded.

Order ID- [protected]...

My product washing machine is burnt while running. It is product problem..so product to be reapair or replace with new one. Samsung is trusted brand if this type fault is generate then belief and trust is failed...

Bought a new A72 Samsung phone on June 30th in exchange for my A52 the reason being better storage space and camera. Paid an additional 33000 rs for the exchange. Ever since day one I started having problems with the phone tge complaint being the other party could not hear. I took it back to the vendor and they did a software update saying it would resolve the issue. It did not and after few trios to the store they advised I take it to a...

Already registered a complaint against my Samsung Smart 4K TV.
Technical team arrived on 8th Aug 2021.
Said that mother board will be replaced within 15 days, but today is 28th Aug 2021, we are still waiting....

Very bad service . Everytime the login compliant and close it from there end without providing actual resolution.. tv smart best of the time was bought in 2015 September.. initial complaint was registered in march 2021 and since then it is not resolved.. the tv is not working and we have waited for teh actual solution from the company.. I bought the tv at the price of 42000 in the year 2015 plus I thought 3 yr extended warranty.. all that...

Washing machine power switch not working. Model no, wA80E5XEC/TL. SER NO, 03745PBG107520Z. Near by my servicecenter not responding since last week. Please help us ASAP....

I have placed an order for getting broken mik/chill tray on 9/4/2021. to Prime Services, Exclusive Samsung Service Center, Civil line, Chungam, Thrissur Kerala and paid Rs 1000 advance also. Receipt no 3 dated 9/421.Their given mob no is [protected]. I am yet to get the same and they are going on extending the delivery. Now a days they not even responding the phone call. My inverter model was purchased just two years back. Kindly let me know...

Dear Sir,
I have purchased a Samsung Washing machine on 21.08.2021 from Croma, Sion, Mumbai branch. It has been 7 days gone still Demo person from samsung has not yet come to our home.

kindly look into the matter and arrange to do the needful on urgent basis.

Invoice is pasted below for your reference :-

INVOICE
INFINITI RETAIL LIMITED TRADING as CROMA
Tax Invoice
Mumbai-Sionbr...

Dear Samsung Executive,
This is with reference to my complaint regarding my Samsung Refrigerator product bearing Model#RT47K6238UT/TL; Serial # 0DEG4DBH900955J. I bought this unit about 4 years back( see invoice sent to you earlier) and it started giving problems just after 2 years when the technician suggested refilling the gas and after refilling the gas, again problem persisted and the same technician again refilled the gas and...

AC Model: AR18KC3HDTPXNA Samsung Air conditioner

13.04.21 Complain no.[protected] ..Gas charging and valve change done. Charges Paid : 3620.00

21.06.21 Complain No [protected]..Technician Informed Condenser Leakage. Condenser replacement took more than 20 days and charged again for Gas refill Rs.2250/- + visit charges

20.08.21 Fukran technician attended complain no [protected] and inform indoor unit...

Team Samsung

Thank you for your all kind support, we are highly obliged by good services rendered by your dealer and your teammates.

We understood you are reluctant to exceed our request and now have come up with a new theory of payable repairing charges. The same has been rejected by us.

As you are deliberating delaying the matter and not ready to accept the mistake of your dealer and service...

Hello Sir/Madam,

My phone (Galaxy S21 Ultra) has been with the Samsung service center (Opera house, Bangalore) personnel since 1st of August. I had given it for the repair of my display and I was told that it would be fixed within 15 days.

You must understand that I have a lot of other commitments (account transactions, contact information, pending approvals, etc) on hold due to this pending repair. It has...

I have returned one product and the contact number given was wrong.i need to change my contact number.or I need to reach the pick up gud. what should I do...

No cooling...

No cool in fridge below...

Not respond...

Hi Team, hope my issue will get addressed here. I have been following up with Samsung service centre since past 8 days without knowing the exact issue till date.

I wouod like to lodge a complaint towards my bill reference number [protected].

I have handed over my samsung galaxy tab A for repair to your Samsung service centre (Service Centre: [protected] - VIGILANT SERVICES) SV Road- Malad, Mumbai dated 18th Aug...

Phone has heating issue. Whenever I do video call, phone gets heated and a message comes on the screen that close ur app otherwise phone will automatically close after 20 sec. After that I do not able to use any app till the phone cools down. If I use any app same messages are started to come. Very irritating and frustrating experience for me.
Plz replace the phone because it is not completed a single month after purchasing the phone....

Respected sir, On 20th August 2021 a man, name Abhay from Samsung company Jalandhar came to fix my machine who took ₹4500 from me. He only exchanged two parts in my washing machine. The rest, which he has written in the bill, has not happened, for that third part he has taken money from me by adding extra.he only exchanged two part i.e, Dc69 06311F valve and
PCB DC69 01673L
He added extra Dc97 19182 A pulsator on bill which...

My 340 samsung voltas beko not cooling properly in last 2 days.customer care assigned junior engineer, but junior engineer is untrained and he only gas charged in fridge.

After that I have again call on 23. 8.21, customer care and request them please Assigned senior engineer and resolve my problem. But till date and time nobody assigned for my complaint. I m facing same problem....