Samsung India Complaints & Reviews

Hello sir…i recently bought a samsung 55inch in May 8..contact no([protected])pls check above no for the service request…i had called service for past 10days and they are not at all responding me and nearby service center also not responding…i had a issue of channel up and down button is not working and the 1st time executive visted my house and said there is no issue of remote and saying there is an issue between samsung and airtel...

I bought samsung galaxy m31 on 30/mar/21, charger stopped working since early july. on 12 aug 21 i found out i can get replacement within 6 months period and visited samsung service center in bangalore, initially the woman at the door refused to believe charger is not working, she tried to send me off saying you upgrade the software and charger will work. I made her connect to the plugpoint and showed it is not working and i need replacement....

Urgent - Concern Sr Request no [protected]

Hello Team,
Your team accepted my mobile of Singapore in Kota India for moisture charging issue.

Now I am getting call data got wiped and they don't have Singapore file as phone went to recovery mode.Why customer will purchase Samsung phones if your services are bothering customer and their data.

I need my data as well as my phone in perfect condition...

I, Sharal Priya, had purchased a samsung fridge 3.5 years (31/03/2018) ago for Rs.69, 999 as seen on the bill. 4 months ago (April 2021) the fridge had cooling leakage issue and i raised a complaint with samsung. The samsung representative came home and mentioned there is nothing they can do about and it and that the fridge needs to be taken to the service center. The fridge was taken to the service center, leaving behind the trays, vegetable...

Company Call centre / service centre and dealer are refusing to replace a defective mobile handset even after repeated visit for a single continous persisted problem of charging, just everytime forced to take delivery with some minor repair, now they came up with excuse warranty period over. it is worthwhile to be note we have just 2 day before got repaired the handset for same problem and on eve of expiry of warranty we lodged again complain...

We faced after buying your defective product, which is highlighted below, it seems your centre team are trained not to solve but just to dodge and buy time so that customer will surrender to you.
1. Cost of a defective products.
2. A full day wasted on every visit to your
Service centre.
3.Cost of travelling.
4. Time consumed on re-collecting lost required data on each repair.
5. Mental Harrassmanent...

I had paid a huge amount to repair this phone and therefore, want a prompt response. As this device is well within the warranty period, but after that the phone was started over heating and re stating automatically. Then i submitted samsung care they replaced the motherboard and again after 6 month the same problem repeated and my phone was suddenly shutdown, I lost my all data photos and everything stored there.

I request...

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Since last 6 months no action taken by Samsung regarding newly purchased faulty tab s6 lite

First Name : NILESH

Last Name : Mahakal

Email Id : nilesh.[protected]@gmail.com

Contact Number : [protected]

Address

Product details

Request type : Tab s 6 lite S pen not working properly

Product Model Number : SM-P615NZIA
br...

Hi team

I was buy samsung mobile exactly 1year 10days module m21 in this mobile hang automatically switch off and restart.

I went to samsung service center that people simply telling mother board change .

Iam not using games app and loaded apps .

But mobile is continuing hanging problem.

Pls help samsung support...

Hi! Sir
Just a short brief over my concern from day 1, Also find the name and number of your team mates I have been chasing case since long.
First visit of engineer to check issue at my place, He confirmed there is a fault you have to send it at service station, No is ([protected])
Now story started from your service center @ Agra
1- Mr.Chetan ( In touch from Day One till 14th July) [protected]
In first attempt...

I bought samsung top loading washing machine on July 2020. After new machine delivery, the internal plastic bucket is broken due to outerbody manufacturing fault. I made a complaint to samsung on that time, I have bad response due to corona. After that I went to my native. Now the machine outer body complaint is rectified by engineers, but they refused to replace the inner bucker. They said it is not under warranty. Now what can I do. I have...

I had purchased Samsung M42 from its website and received the mobile on 31st May 2021. Just one month after the purchase, the battery had to be charged multiple times a day. Upon calling the customer care on 22nd July, I was asked to visit Samsung Service Centre at Velachery (they provided me with their mobile number). Had been there on 24th July and they had reset and updated the software on my mobile. Just after 3-4 days, the problem started...

Its been 30+ days since I bought the samsung s7+ tablet and I am eligible for the offer to get keyboard for 7k. Samsung- brand store and customer care are now denying me/ delaying the offer and its been 30+ days. They have been harassing me a lot....

Hi
I purchased my Samsung phone on 18th March, they said they would send my watch at home .. I never received the watch, the store got closed and now the customer service saying that offer is expired

After taking 1.5lac rs they refuse to give me my watch
I have all bills, plus the second wave also came so I could check with the team earlier

Pathetic service n rude staff
I said I can...

Purchased a TV from Flipkart and was delivered to me on 29th July 2021.
Flipkart and Samsung promised within 24Hr-48Hr Demo and installation.

From that day till today i.e. 10th August 2021 I am making numerous calls and chats with Samsung Customer Care and Flipkart.
They promise to install within 1-2 days and threatened me that if I do the installation myself the warranty will be void. Its a real pain and mental...

I pre-booked this phone since there was a cashback offer on the use of HDFC credit card on the Samsung website. After 6 months of chasing, I have been told that I am not eligible for a cashback because I exchanged my old phone on their website.

Why does this stop me from getting a cashback? Any other website or a physical store would give both. How can they be treated as a clubbing of 2 schemes?

The support...

As mentioned by one of our client above,
.we have received the same issue. After frequent visits to Samsung showroom. There is no proper response.

My phone just brought one year before and exactly one day out of warranty.

Since this a known issue from Samsung side. I request necessary team to check and support this case

We are very much annoyed of this samsung product.
I need a...

Hi Sir,

I have purchased samsung galaxy m 21 mobile last year in july 2020, after use of six months I noticed it frequently gets restart one or two time in a day, I checked with customer care and while doing remote support they done some clean up activities after that post one month again that problem occurred then I visited service center near me at Dombivali Maharashtra, they checked and after one day they called and told...