Samsung India Complaints & Reviews

Ref not working...

Had purchased a Samsung AC in 2015 in Chennai and in this year in March 2021, registered a request for inspection and installation of the AC in Hyderabad with Samsun Call center, with very specific instructions that AC be installed only after proper inspection and if found in working condition. If not in working condition, then I will only pay the minimum charges which I was told will be Rs 500 and not get the AC installed. I was assured...

I purchased a Samsung Galaxy M21 handset model SM-M215F/DS, IMEI: 356059/11/159587/8, S/N: RZ8N90KRKDE from Amazon in October, vide invoice No. 2021IN-SJAB-275502 dated 19.10.2020.
Its display has become blurred.
Your service centre advised me to contact nearest service centre. I visited Aidhi Projects Private Limited, K-17, Ground Floor, Lajpat Nagar-II, New Delhi-110024. They have wrongly diagnosed the defect as 'Liquid Damage'...

We brought Samsung Refrigerator before 16 months.It was 2019 model and it cost Rs.22000. They gave 1 year Warranty and 10 years warranty for compressor.A few weeks ago a Sound emits from the Refrigirator and then we contact to the samsung Service Center and report about it. They came and checked it and Said that the compressor had gone and you need to replace it. He bought Rs.790 after a few days we call them and ask about it .They said more...

Dear Mam/Sir,

I would like to bring to your notice that, I bought a samsung note 10 lite from your store ( Sargam Store-Sector 29, Gurgaon ) dated on 26-August-2020, Bill no.GUR-20-5584.

Case -

Few days ago, I observed a charging issue in my phone. Therefore, I visited near by samsung service centre in my town (Alwar, Rajasthan -301001) but unfortunately they told me that " Your phone is already...

In the Month of February 2021, i raised a compaint to samsung that My HomeTheater(Model: HTj5550k) is having error mentioning that when i open the YOUTUBE or any app iam getting a message "System time is updating try again later" but the app is not opening. so i raised a complaint to samsung But i was told that Board needs to be replaced for the app to work and the total cost to replace the board is around 6k. Also i was told that only if...

I have purchased the Samsung Mobile M31S mobile by Amazon e-marketing on 03.09.2020 vide Inv. no. IN-DEL2-473729, but the mobile suddenly automatically shootdown & restart again and again, at least 10 to 20 times in a minute.
Due to that I have lost my all the data as saved in the same mobile as per instructions followed by the care after resetting the same.
But as per Local Service Centre(Bill no. [protected]/03.08.2021) the...

I bought Samsung 138 cm (55 inch) Ultra HD (4K) LED Smart TV, 55TU8000 from reliance digital on 09 Aug 2020. On 22 July 2021 i registered a complain regarding screen issue (Complain No - [protected]), and Samsung team told me that my TV issue will be resolved in 5 days, now its more than 17 days and i dont have any update. i am chasing Samsung customer care since Monday (02 Aug 2021) and i am not getting any resolution....

Dear Sir/Madam,

I am having Samsung Mobile Phone S20FE costing around Rs.50000/-.

Since, I purchase this handset, it having heat issue.

I am taking up the matter with Samsung India from 12.07.2021 but not fruitful response come out till date

Regards,

Rajeev Kashyap.
Cell No. [protected]...

Dear Mr.Amrik Chaudhary,

I am very disappointing to hear that you have written in below mail that you have not found any problem during the extensive research by your certified technical support engineer.

You cannot close this case like this.

How could you say that the unit is working fine. Have you seen/used this phone personally?

I request you to take this phone to your home...

Dear sir
Today dated[protected] time 5:50 pm evening when I went to mobile service centre. The address is 13, Hapur Rd, Adarsh Nagar Colony, Madhuban Colony, Hapur, Uttar Pradesh 245101. My mobile phone M 51 Showing Charging Problem. At that time all the staff and technical staff are available there. and outside on the display board timing showing 10 Am to 8 PM and this timing also showing on the site also. but when I reached there...

Samsung — Samsung Galaxy tab A
S
Shomosree
Aug 6, 2021
Mark as Resolved

Hello,

kindly refer to Job number [protected]. I had visited Samsung service centre to repair a display issue which was covered under extra insurance. post the repair the service centre informed me that there is a physical damage which would cost 2700 Rs as this is external damage from customer end.
br...

Hello,

kindly refer to Job number [protected]. I had visited Samsung service centre to repair a display issue which was covered under extra insurance. post the repair the service centre informed me that there is a physical damage which would cost 2700 Rs as this is external damage from customer end.

In this regard I would like to inform that the issue was already there when the product was submitted to service...

I purchased samsung refrigerator and for installation
Order id: od[protected]
Order date:[protected]
Invoice date:[protected]
And for installation samsung given the reference number ( your reference number is [protected] ) installation booked on[protected].
Samsung service informed service engineer will provide the service within the 48 hrs but no one came for installation.
Am raised the complaint...

(SANSO ELECTRONICS plot no 9789/3704, Kedargouri road Bhubaneswar -751002 ph number[protected], 2436145
E-mail:[protected]@gmail.com)
The above survice center's engineers harrasing reply to the customer that the PCB of microwave model number CE117AD-X/XTL will not available by the company although the customer will ready pay so kindly take necessary action to supply the same as early as possible to avoid customer harrasment...

Today one message comes to my mobile.your mobile number is selected to Samsung award INR3crore 50lackh this is true or false...

I have purchased a handset bearing model no - SM317FZBDINS on 09/09/2020. On 10/10/2020 i submitted the handset to MAA VAISHNAVI e SERVICES Pvt.Ltd.(MVESPL) for accidental repair, after a long span of 15 days i received the handset but soon i came to know that phone's CAMERA is not working and BACKGLASS is not pasted properly.This i conveyed to them, they updated the software(which they should have been doing at the time of repair), pasted...

Hi sir my fridge does not work properly
I have buy my new fridge 2021 latest model with curd maker it's over frizeeing ice but cooling less then all over fridge kindly sort out my proper solution other wise return my fridge 4month old my contact no [protected]...

Dear Sir/Mam,

I bought Samsung M51 mobile on 25-Sep-2020 (it is still under warranty period). I started getting charging issue within 6 months o[censored]sage. So I went to Jaya Nagar, Bangalore Samsung service centre in following days:

1) 22-Mar-2021: The issue was mostly with the motherboard but they did some fix and it worked for some days - but within 2 months again same problem started.

2) 01-July-2021:...

I have Samsung m51
My phone is in warranty
My phone has charging issue facing from month
Today
I meet - yashraj Sharma from Samsung service center at (Roshan Pura new market bhopal) he said water goes on connector - I didn’t use on water side or some thing like that i[censored]sed like that then why other charger works
But all other company charger works properly even fast charger too
And Samsung...