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Samsung India Complaints & Reviews

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Samsung India reviews & complaints page 107

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Address:Mumbai

Bought S21plus from offline store on 19th July. Using it daily with Sim. Today is 2nd August and still not able to redeem offer.

Samsung customer care says delete samsung shop app and remove and reinsert Sim and use only on mobile data for 72 hours. I have already done that. Now today on enquiring I get the same reply.

There should be an easier process for redeeming the offer. Many people facing this problem...
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Ligirigved
Aug 2, 2021
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Samsung Galaxy A51 got complaint within 1 year

Samsung Galaxy A51 phone got complaint within one year. Suddenly one morning it is not getting switched on. I brought it for 25000 INR on July 11 2020. Just after 15 days of my warranty period it got motherboard complaint. As a common working people 25000 rupees phone is worth for atleast 3 years. But it is not last for 1 year. We people trust on a prominent company for.its product. But Samsung just spoiling this trust by giving bad products....
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Bapi24468
Aug 1, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
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Ac service

Address:FLAT - 313 , EMINENCE CORAL , NEAR PANCHAMUKHI , HANSAPALA

Getting some irritable Sounds when AC Is ronnig...
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hrishikesh choudhury
Aug 1, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
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Samsung Galaxy F62 mobile phone

I bought the phone yesterday (30.07.2021) from Reliance digital, central Mall GS road guwahati. There was problem of overheating. I went to the reliance store for overheating problem, the salesman told me to update the software. I did software update in the evening and then the phone was automatically turned off. Now the phone cannot be turned on. I bought the phone yesterday and today its not turning on, its a helpless situation. Now what...
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Vandagar
Jul 31, 2021
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Refrigerator service

I bought a refrigerator from Samsung a while ago. It doesn’t work in the summer with it always releasing water. I contacted Samsung last year for the same and they sent unqualified engineers who were unable to fix it and also told me that my particular model was a problematic model. Then winter came on. This summer again I’m facing the same problem and Samsung sent an unqualified engineer who visited once and was unable to resolve my...
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Sundharie
Jul 31, 2021
Jul 31, 2021
This thread was updated on Jul 31, 2021
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Mobile model M30S

Address:No.2, periyar street, varatharaja pillai nagar, semmandalam, cuddalore

I bought M30S model mobile last year may 2020. The day before yesterday mobile suddenly switched off. Then gave to samung service centre at cuddalore TamilNadu. They told board failure.board cost of replacement ₹. 8500.
Within 13months only i bought this mobile.
This is standard for this mobile. My family all are using samsung only.
We are highly disappointment for this issue. Kindly consider and replaced the board....
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Nimish Agawl
Jul 31, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
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Not providing promised warranty on samsung mobile display

Address:main market Nagina

I have replaced my phone Samsung Note5 display charging 7415 from Samsung service center dhampur.They have given 3 months warranty on display.
Now they are refusing to provide 3 months guarantee.
They are not providing anything related to warranty on reciept bill given by them....
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Himani2110
Jul 31, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator broke just under 3 months and pathetic service received

Our refrigerator suddenly broke down not even 3 months have passed...upon complaining got to know that the whole back panel needs to be replaced and the guy very casually said it will take 2 days minimum to get the part!! They have not tried to fasten the process or think of a replacement to satisfy the customer.
I have got the message saying the part has been received but the service guy said he hasn't received so he will not come.br...
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sanju_arora38
Jul 31, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Center refused to repair mobile under warranty

I bought Samsung M31s mobile on 10/08/2020 from Amazon. On 27/07/2021, my phone start giving problems like hanging and not responding to touch some times. On 28/07/2021, I found that suddenly my phone is having some screen discoloration. I thought it was due some software glitch, so I tried to rectify it by resetting the phone with the help of factory reset option, but it did not resolve. The next morning on 29/07/2021, I went to Samsung...
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prafull pv
Jul 30, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
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Mobile Galaxy A31

Address:udaipur rajasthan

Dear samsung,
I bought samsung A31 last year with insurance of 1 year. my screen brock n i got it replaced last month 17th june 2021.
now from then even i am facing issues with mobile like getiing screen black n hang on.I managed it with restarting n all as due to kids I was not able to go at service center n online class and exams are running for my big kid.
not its completely dead and when i went to service center...
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Manish_3211
Jul 30, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Microwave installation and demo

Address:Lucknow

I ordered a microwave of samsung company from ECO (flipkart) and recived the same on 26th of July.

The website of flipkart mentioned that the warranty may be void if the product is installed without the in person assistance of Samsung's agent engineer (F1 info Solutions and services Pvt ltd) and that the engineer will visit within 48 hous of delivery of product in my case this was 4:00 pm on 26 th of July.

I...
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Jashaa
Jul 29, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

S20 ultra camera not working properly after update

Address:Jayesh shah, 17,Chandra Kutir, Marubai Gaondevi Mandir Road, King Circle, Matunga, Mumbai:400019

After updating software 3 to 4 months back Camera 1.0 X not working properly having focus issues and pictures comes hassy made 4 to 5 complaints to customers care no. They told me to wait for updates two update came but still facing same problem yesterday they told me to visit Service center I visited today they flush software and installed new but camera having same issues now they are saying it's hardware issue need to replace camera. In...
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C sinha
Jul 29, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Play Store Apps not supported

I purchased Samsung M01 core mobile this year, February Month 2021, In the time of purchase I told Samsung dressed shopkeepers that I want to run App which is transport related like Ola, Uber, Rapido, Screen Recording Apps etc. They said it will be running fine but after opening sealed box, shopkeepers refused to replace with another one as it is not supported Apps which I told them. Now they said, go to Samsung service-center and service-center...
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amartya079
Jul 29, 2021
Aug 8, 2021
This thread was updated on Aug 8, 2021
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Samsung galaxy active 2 watch battery issue

This complaint is regarding the Samsung galaxy active 2 watch .I purchased the watch in a flash sale from Samsung India shop online.I ordered 2 watches .I have used my sister's account to buy .Out of the 2 watches 1 is working perfectly fine but in the other one i faced battery issues and some connectivity issue to mobile plan which is a feature available through app. I have registered the complain on the customer service portals and chats...
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rekham solkar
Jul 29, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service after sales

Website:www.samsung.com

I am writing to you to let you know how disappointed we are with your service. I believe someone who is responsible would reply to me or involve me in this matter and resolve my issue. Trusted Samsung reputed and well organized company with responsible customer oriented Service engineers and technicians.
My 49 inch Samsung TV was taken to the service center for servicing on 17.07.2021, and till today, I have not received any development...
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vivekp2222
Jul 29, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding open and direct cheating with customers by fake and cheap marketing propaganda w.r.t.samsung galaxy f62.

Respected sir/mam
I want to complaint regarding above mentioned issue as it's very bad practice to be followed by any end whether by your or by your authorized dealer.
I am informed by each n every kind of online advertising that I m entitled for 2500 rupee discount if I purchase samsung galaxy F62 by using ICICI debit card for full payment swipe.
But I m told verbally that this offer is not valid from company end but...
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Krashnaawasthi
Jul 29, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
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Mobile phone display shown colorful

Address:Allahabad

आज से 7 महीने पहले मैंने सैमसंग का एक मोबाइल a21s लिया था जो कि अभी वारंटी में है जिसकी पहले भी एक बार डिस्प्ले खराब हो चुकी है जो कि सर्विस सेंटर से 4500 रुपये देकर चेंज करायी थी...
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Darious Stephen
Jul 28, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TV not working

Address:Marthandam

I have purchased a Samsung TV 15/04/2019 at the Vasanth & Co dealer shop at Marthandam, Kanyakumari District, Tamil Nadu-62913.My TV had some issues. So I contacted nearby Samsung service center Marthandam and the technician came to visit my home and verified the problem. 7 weeks ago the cable adapter board got damaged . when I try to contact them it was billed so many excuses they said and due to this COVID-19 pandemic situation it was delayed....
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bhadresh.kpatel85
from Noida, Uttar Pradesh
Jul 28, 2021
Aug 12, 2021
This thread was updated on Aug 12, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Galaxy S20 FE Battery Drain and Heating

Address:O-1/504, Umiyanagar flats, Dindoli, Surat

I Bought #SamsungGalaxyS20FE on 18/07/2021.
I have facing the battery drain and overheating issue from Day One.
With issue I visited Samsung Care as per Care habbit they're software flashing but issue not resolved.
Day after I visit the Samsung Care again they deposit for more inspection after 2days they informed me they are changing the parts and repair my phone.
Band new phone wants repairing it's a big mistake...
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Divya Wagh
Jul 28, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
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M31 mobile restart and hang problem

The device is getting restarted when I went service Center instead of providing solution they are saying you need to change the mother board which costs approximately half of the phones price.....
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