Samsung India Complaints & Reviews

Phone has heating issue. Whenever I do video call, phone gets heated and a message comes on the screen that close ur app otherwise phone will automatically close after 20 sec. After that I do not able to use any app till the phone cools down. If I use any app same messages are started to come. Very irritating and frustrating experience for me.
Plz replace the phone because it is not completed a single month after purchasing the phone.

Respected sir, On 20th August 2021 a man, name Abhay from Samsung company Jalandhar came to fix my machine who took ₹4500 from me. He only exchanged two parts in my washing machine. The rest, which he has written in the bill, has not happened, for that third part he has taken money from me by adding extra.he only exchanged two part i.e, Dc69 06311F valve and
PCB DC69 01673L
He added extra Dc97 19182 A pulsator on bill which he sended me on watsapp only have no signature of him and mine too.
When I asked about the hardcopy of bill, he said that he had forgotten the book of the bill. He will come later and give it to me.I called him three to four times but there was no response from him.I also called customer care two or three times, they assured that your work will be done but it is not done yet.i want the hardcopy of bill only with signature.What's wrong with this and I am not getting any response?
When we start trusting in a company, then such negligence destroys our trust.This brings disrepute to the company and we do not trust any more. This amount is too much for me.You are requested to take this complaint of mine and help me to give my bill.🙏
Which is of only two parts...pcb and valve.third one is not exchange i.e pulsator.please help.

My 340 samsung voltas beko not cooling properly in last 2 days.customer care assigned junior engineer, but junior engineer is untrained and he only gas charged in fridge.

After that I have again call on 23. 8.21, customer care and request them please Assigned senior engineer and resolve my problem. But till date and time nobody assigned for my complaint. I m facing same problem.

My Samsung galaxy m30s is frequently freezing and auto restarting since I updated it in June.
As I went to to the service centre, I was informed that almost all Samsung m30s users are experiencing this issue due to the motherboard failure following the FOTA update.
When I reached out to customer care, Samsung said that they're aware of the issue and it will be rectified by next update.
but nothing worked out.Samsung has not taken any positive step to address the issue.
The replacement of the motherboard is the only solution that the service centre is offering and it will cost 75% of price of the phone.
it is not at all affordable by the customers.
Here the issue is not caused from the customer side, so the company should take up the matter and return or replace th phone free of cost to resolve the issue

I raise complain of AC on 17 august 2021 and samsung engineer found condenser gas leakage problem. They demand labour cost and gas charge even my AC under warrant period. They not comply AC WARRANTY ( FREE OF COST SERVICE UNDER WARRANTY PERIOD). They are unaccountable to deliver warrant compliance service. i want my warranty of condenser should be repaired under warrant period ( cost free) in one day because you take more than nine days even i file complain to head office team. Your authorisation service centre is fraud with customer to demand unnecessary money. I am not trust your service centre because they do fraud with customer. so please repaired under warranty service.
YOU CAN CALL ME ON [protected].
I also share my bill with attachement.

Customer name - DEEPAK KUMAR
Address - L-901 ratnagiri apartment kaushmbhi gaziabad pin code 201010
MOBILE NO. [protected]/[protected]
SAMSUNG DUAL INVERTER AC

We are still waiting for required solution / confirmation on a accepted defective piece, which is been denied to replace / refund with wrong excuse of warranty expiry. Its more than 20 days of Handset lying with SAMSUNG service centre.

My bill no GSI/3PAR/189 At Poorvika dt 04/04/2021
my mobile phone miss and i have required bill for FIR and Tracking of my mobile.
plz neccery action .

Washinhmg maschin services not good...

I have samsung galaxy s7
Its volume button is broken
I have requesting the local authorized service centre to repair it
I was told by him that his request for procuring the sparepart has been rejected by the system thrice . and is still pending even after 15 days .To me it looks strange and unbelievable.
Can someone look into it

I purchased S20 on 28-Nov-2020
Submitted device for maintenance on 16-Aug-2021 (Bill No [protected])
Today received device As of service centre they fixed the problem, but I think they don't care about the time, I kept the device with them almost 10 days, and no info or call regarding the status updates, , and device is not fixed 100%.
It hurts when it happens with samsung brand
The device problem with manufacturing defects
Video 01- before fixing mobile
Video 02 after fixing mobile

We purchased side by side samsung refrigerator 5 years before. Before 35 days refrigerator is not working then we complained samsung service center next day executive came and he found refrigerator compressor is not working and it is making wired sound then we again complained samsung service center. The complain registered has been 31 days till now.
They are saying that they do not have the part they didn't got the part we have given them 31 days literally month !!! We have called them 15 times and they are not responding about the part 🙄 Really samsung service is really poor (shameless) our family is facing many problems in season(monsoon) and I request don't buy samsung's Refrigerators 🙏🙏

I am purchase samsung f41 November 2020
Company say 1 year warranty but mobile display automatic blank and samsung engineer say me not a warranty part you pay 4800 rupees then your mobile repair.

As i had purchased the Samsung A31 mobile on dated[protected] from Santos communication soap Patna after three months my mobile phone was automatically banded. For repairing my mobile I was visited Samsung service center Digha asiana road Patna on dated[protected] but service center is diny to accept my mobile for repairing purpose.
As my phone is in warranty period So, I had call the customer care and requesting then to please resolved the issue my phone after several conversation through phone and email lastly the ready to repair my phone.
So, On[protected] again i had visited Samsung servise center Digha asiana road Patna, This time they had taken my phone for repairing purpose but on next day they had return my phone with more issue.
When I asked him about my phone issue the samply said you have to pay for your phone service. As my phone is a warranty period so why shuld I pay for this.
Kindly look into the matter.

My product is samsung note 20 ultra phone.it has warranty. I bought my phone 5 months ago.I still have 7 months warrenty left.
Samsung claims they give international warranty. That is why i bought this phone.
But now you are saying you will not provide me with warrantied service. That means you are cheating the customers.
I am not asking you to give me service for free i am demanding my warranty services which i should get anywhere in the world like you claim.
When the service centre checked my phone they told me my phone is eligible for warranty and they only need voc approval to do so.Its been 1 month and you still have not given proper reply...I[censored] are treating ur flagship users like this then how are you treating ur normal customers.is this type of service you are providing flagship customers..

There has been an issue in the device above mentioned since this very evening . The TV continuously turns on and off by itself and the get power off light on the led is constantly glowing red whist it should be off whrn the tv is on .

I have facing issues in my samsung A21 since last 3 months ago i have also done 8 times repairing in samsung service centre but still they doesn’t resolve the issues of my phone i ask them to give replacement but they not agree my phone is in under warranty

Dear Team,
I am exceedingly frustrated with my mobile handset Samsung M30. Volume is very low and an annoying silent notification usb connector disconnect which results in battery drain too fast. I have charge 3 times daily and that too everytime I need to restart my mobile for charging. This issue exists for myriads of customers and seems there is no root cause given for this issue by samsung. Being a samsung customer (that includes home appliances) for almost 15 years, I am frustrated to the core not only for this mobile handset I had Note 2, Note 3 and Note 5 prior to this handset and none of them lasts more than 12 months.
I don't know what I can expect from Samsung, do I need to look for different company to buy one in future ? I don't know.
But would like to know the reason for this issue if not solved.

Thanks,
Murali.A

I bought an AC from Divya electronics, Nadaun of brand Samsung on July 7, 2021. However after a week of installing it stopped cooling as it was faulty and refrigerant gas leaked out.
It was a manufacturing defect so I raised a complaint and asked for replacement. Engineers visited 3 times to resolve the problem but they were unable to repair it.
They want to give me store coupon for it for which I refused. I asked for refund and they told me to wait a week for that. It's been over a month.
Store people are not responding and customer care always says that request is in process.
I paid Rs.41750 for an expensive fan.
Kindly escalate this complain

It hangs up n then shut down automatically starts after 1-2 minutes, . T please resolve my grievance.
Thankd

It hangs up and then starts automatically .While hanging up no function are operational.