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Samsung India Complaints & Reviews

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K
Kedar Kalkote
from Pune, Maharashtra
Jul 28, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
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Mobile M30s

Address:Pune

The device is getting restarted when I went service Center instead of providing solution they are saying you need to change the mother board which costs approximately half of the phones price...
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bibinabcde
Jul 28, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
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Samsung galaxy M21

My samsung galaxy m21 bought on july 2020 is autorestarting after doing the update from samsung. I had given it to their authorised service centre in pala, kottyam kerala on 21 june 2021.They assured me to give it with in 1 week.But its now 5 weeks had gone and they didnt give it.They are telling that samsung is not giving the spare sparts for it. They hadnt given me even the service request number till now.Even a company lke samsung is not...
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sam wadhawan
from Panipat, Haryana
Jul 28, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment due to either substandard quality of mobile phone or manufacturing defected piece sold by samsung mobile india or fus

HARASSMENT DUE TO EITHER SUBSTANDARD Quality OF MOBILE PHONE OR MANUFACTURING DEFECTED PIECE SOLD BY SAMSUNG MOBILE INDIA OR FUSE OF DISPLAY LIKE A BULB SUDDENLY

HARASSMENT DUE TO EITHER SUBSTANDARD Quality OF MOBILE PHONE OR MANUFACTURING DEFECTED PIECE SOLD BY SAMSUNG MOBILE INDIA OR FUSE OF DISPLAY LIKE A BULB SUDDENLY.

This is to your kind concern that I was an Apple Mobile phone lover, But then...
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sam wadhawan
from Panipat, Haryana
Jul 28, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment due to either substandard quality of mobile phone or manufacturing defected piece sold by samsung mobile india or fus

HARASSMENT DUE TO EITHER SUBSTANDARD Quality OF MOBILE PHONE OR MANUFACTURING DEFECTED PIECE SOLD BY SAMSUNG MOBILE INDIA OR FUSE OF DISPLAY LIKE A BULB SUDDENLY

HARASSMENT DUE TO EITHER SUBSTANDARD Quality OF MOBILE PHONE OR MANUFACTURING DEFECTED PIECE SOLD BY SAMSUNG MOBILE INDIA OR FUSE OF DISPLAY LIKE A BULB SUDDENLY.

This is to your kind concern that I was an Apple Mobile phone lover, But then...
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HARASSMENT DUE TO EITHER SUBSTANDARD Quality OF MOBILE PHONE OR MANUFACTURING DEFECTED PIECE SOLD BY SAMSUNG MOBILE INDIA OR FUSE OF DISPLAY LIKE A BULB SUDDENLY

HARASSMENT DUE TO EITHER SUBSTANDARD Quality OF MOBILE PHONE OR MANUFACTURING DEFECTED PIECE SOLD BY SAMSUNG MOBILE INDIA OR FUSE OF DISPLAY LIKE A BULB SUDDENLY.

This is to your kind concern that I was an Apple Mobile phone lover, But then...
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Ali Shabbir
Jul 28, 2021
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Received damaged TV and not getting replacement

Address:Samsung, India

I ordered Samsung 50 Inch TV from bajaj electronics on 04 July 2021. It was delivered by Samsung installation agent on 06 July 2021. 2 hours later when the installation agent was gone, I checked the TV closely and found a tiny scratch on the screen. I immediately called the installation agent and reported the issue to him and shared pictures on whatsapp as well. He said we will call next day. I also called bajaj electronics sales agent and...
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hsr12
Jul 27, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Cancelled. Refund Awaited

VERY URGENT REMINDER – 7 (Order Cancelled. Refund Awaited)
re: order no. #[protected] dt 22/07/21 for Samsung Galaxy F62. Please refund my money rs. 19, 879 w/o further delay. Your lady assistant (022__[protected] told me the process has been initiated and it will be done to my hdfc cc …7788 within 48 hours. I have just checked. Credit still awaited. Kindly expedite. I am a senior citizen. Thanks. H s roy [protected]...
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Umesh diyora
Jul 27, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New mobile galaxy bought by 12july 2021 not working

Dear sir/madam,

I have bought new Samsung galaxy a22 last 12 July 2021,
It's not working and switch off automatically any time and not turn on again, I have complain to dealer and they send it in customer care bapunagar AHMEDABAD by 26 July and tell me that it's software problem it's repair after service. After software update problem is still persists and I have to give agains this to customer care for service. Why...
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H
hsr12
Jul 27, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Cancelled. Refund Awaited

VERY URGENT REMINDER – 7
re: order no. #[protected] dt 22/07/21. Please refund my money rs. 19, 879 w/o further delay. Your lady assistant (022__[protected] told me the process has been initiated and it will be done to my hdfc cc …7788 within 48 hours. I have just checked. Credit still awaited. Kindly expedite. I am a senior citizen. Thanks. H s roy [protected]...
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S
sachingomle
from Navi Mumbai, Maharashtra
Jul 27, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung M31 Mobile Not Repaired Under Extended Warranty

Address:Panvel

Dear Samsung

My M31 mobile got screen dead on 14th July 21, so i visited Samsung authorized service center (Kavya Electronics Panvel Mumbai ) and display got replaced under request no [protected]. Customer service agent requested to purchase extended warranty as my warranty going to expire on 30th Jun 21, so i have purchased extended warranty

Within month on 13th July 21 i have again got display issue (Blue...
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Narayana s d
Jul 27, 2021
Jul 28, 2021
This thread was updated on Jul 28, 2021
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Regarding M30s mobile Rebooting & hanging problems

Complaint id: 2935852 mobile no: [protected], email id: [protected]@gmail.com...
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Manimozhi Ilango
Jul 27, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor samsung customer service on refund

Dear sir,

Greetings!

I have been long term customer of samsung. I use Samsung products only right from mobile, fridge, washing machine to everything for its brand quality. Honestly, I have a great trust on this brand. But sadly I recently purchased a samsung f12 model mobile on 11th July 2021 through samsung mobile app and after receiving the product when I checked with the camera, the camera quality was not...
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s sandhu
Jul 27, 2021
Jul 27, 2021
This thread was updated on Jul 27, 2021
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Samsung refrigerator

I had bought refrigerator side by side model RS74R510SL in March 2020.l have filed complaint on 10 July 21 wherein we were informed the compressor needs replacement.On 24 july the service engineer brought the compressor..and then said that motherboard also needs replacement. Still no one has come from samsung and the fridge is non functional.
This is the worst fridge l have ever seen....
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Rabendra Prajapati
Jul 27, 2021
Jul 27, 2021
This thread was updated on Jul 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad service provided

Dear Samsung TV service,
I'm highly disappointed from the service I received from one of your service centre. I purchased a Samsung Full HD Smart TV in October of 2016 and this month I faced a problem that it was not turning on even when I changed the socket I plugged it in. But it was to no avail. Then I contacted the Customer Care Service to resolve the problem and then a Samsung service engineer came to my house and inspected the...
+1 photos
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Francisca George
Jul 27, 2021
Jul 27, 2021
This thread was updated on Jul 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horrendous service by Samsung TV customer desk

I have purchased a Samsung TV on October 2021. Within 6 months time it started showing different types of issue. TV started blacking out frequently. Another issue with the TV is there is a horizontal line running across the middle of the screen.

I have contacted Samsung service desk several times. Hard to say they aren't of any use. It has been almost 2 months now. In this time period I called them regularly but not a single...
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Prajinvp7
Jul 27, 2021
Jul 27, 2021
This thread was updated on Jul 27, 2021
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Fully Automatic Washing machine

Address:Vallokkattil House, P O Pazhuvil west, PIN 680564,

I complained about my faulty washing machine couple of time and they will assign someone from thrissur branch and they will send a mail saying that the issue is closed without attending the issue, so poor service. And my lasr request number was [protected]....
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Kashyapaarohi
Jul 27, 2021
Jul 27, 2021
This thread was updated on Jul 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer service and giving wrong information to the customer .

I have purchased a washing machine of Samsung approx 1 month ago. Suddenly a technical issue came we have complaints the coustomer service regarding the issue but the coustomer service gives us wrong information and misbehaved with me . They sent us the duplicate product it seems . Please take strict action against Samsung .
My service request no. is [protected].
Model no. WA65N4261SS/TL....
+1 photos
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Dipankar@1986
Jul 27, 2021
Jul 27, 2021
This thread was updated on Jul 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My mobile related complaint

Address:Railway Institute colony Badarpur Assam

I am Dipankar Malakar from Badarpur (Assam).

I were bought Samsung note8 from Flipkart. Last year my phone earpiece speaker not working properly, so I visited then customer service Karimganj (Assam). Service boy name Ramcharan, he was not work properly in my mobile. This guy use low quality paste my mobile back panel. This year(2021) month of June, enter rainy water in my mobile, then I shocked back panel fully open just touch...
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abhishekpillai09
Jul 27, 2021
Jul 27, 2021
This thread was updated on Jul 27, 2021
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Refund not yet done

I had Purchased a Samsung tab through the Samsung.com on 12 July and the same was cancelled on 12th July and got emails mentioning that the amount will get credited within 7 to 10 working days which never happened.my order id is 1100357...
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Uvesh saifi
Jul 26, 2021
Jul 29, 2021
This thread was updated on Jul 29, 2021
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Denying to repair Mobile phone under warranty

Address:mawana MEERUT

My Sel[censored]VESH SAIFI, last Diwali i bought a NEW SAMSUNG Mobile Phone, That is M31 from Amzazon india . As i had been facing Display issue with same samsung mobile phone. The issue was that one day while my phone was connected to charger & was being charged, at that time, its display suddenly got disappeared. SInce my phone was in its origianl Warranty, i went to Samsung Customer Centre At Garh Road, Meerut, 250001 . (UTTAR PRADESH) . As i...
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