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Samsung India Complaints & Reviews

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Samsung India reviews & complaints page 106

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A
Arvind amar
Aug 4, 2021
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Samsung Mobile Display problem under warranty

I bought sam m21 for rs 12499 from Amazon on 17 Oct 20.
Display black slowly on 15th June 21 automatically . Ser center refuged for warranty....
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J
jometmathew
Aug 4, 2021
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Denied service request under Warranty

I went to the service centre, explained the entire issue to the lady there that my phone is not charging. It's currently completely discharged. As I am basically not from Bangalore, I don't have the invoice/warranty card right now. She kept insisting me to get the invoice, rudely asked me to go get my invoice, charger and warranty card (inspite of telling her I don't have it)

Then she asked me to pay for the repair in-spite...
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S
super video
Aug 4, 2021
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Samsung led tv UA32T4500

Address:At+post- khairachatar, PS - kasmar, Dist - Bokaro Jharkhand, Pin- 827302

Auto on of broblm...
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Address:THANE WEST, MAHARASHTRA

Complaint to Management

Complaint regarding Bill No [protected] invoice dated 03/06/2021 for an amount of INR 76, 999/-

Sir/Madam,
I am writing this letter to complain you about the poorest after sale service of SAMSUNG. ON 03/06/2021, I brought a phone Samsung S21+5G for INR 76, 999/- (Rupees Seventy Six Thousand Nine Hundred and Ninety Nine)
Unfortunately, your product not even in two months stopped...
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S
Sairam95
Aug 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service and No response from Samsung

I have bought a Samsung TV 5 months back and now the TV display and sound both got damaged. It's been 5 days and no Service or response from Samsung. Every time when I call customer care number they will say service center will contact me and till now no one contacted me. Worst experience. What kind of cheap products Samsung is manufacturing?...
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A
Abaj
Aug 3, 2021
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Samsung Mobile Handset M 31 Model

Address:Samsung Gurugram , Haryana

Hello
This is submit that i have purchased Mobile Phone Model M 31 on[protected] invoice No is INYNGD-2065 of Savex Technologies and it is under warranty period it stopped working and screen became black while i was using the phone and there is no physical damage.
After that i depostied in
Samsung Service Centre at E 12 Kamla Nagar Delhi 110007on July 28th 2021 but till date Samsung Support give different reasons for...
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R
raviranjan1992
Aug 3, 2021
Aug 11, 2021
This thread was updated on Aug 11, 2021
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Samsung M31S Mobile Automatically shootdown & restart

Address:JISPL , Naharpali, Raigarh-496661 (C.G.)

I have purchased the Samsung Mobile M31S mobile by Amazon e-marketing on 03.09.2020 vide Inv. no. IN-DEL2-473729, but the mobile suddenly automatically shootdown & restart again and again, at least 10 to 20 times in a minute.
Due to that I have lost my all the data as saved in the same mobile as per instructions followed by the care after resetting the same.
But as per Local Service Centre(Bill no. [protected]/03.08.2021) the...
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R
Rukshat
Aug 3, 2021
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Microwave Oven

I had raised a complaint about my Microwave Oven and got the technician appointed by Samsung on WhatsApp chat of Samsung chat session. ON visiting the technician gave a list of items which were required to be bought. He informed me that he will be back with the parts within one week for replacement. He gave me receipt about the payment and details of parts. I had paid him 1000 advance and since then he has not reverted back. I called him...
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I own a 2016 RT42K5468SL model. This was faulty display piece which was sold to us by and from day 1 we are facing issues with multiple complaints, latest being ~month old with multiple visits, multiple charges but still issue not fixed by your techni SR [protected].
Now they closed this Service request as well.

Issue is Refrigerator stops cooling and moisture builds up and they water drains in the lower compartment.br...
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9
999914495989
Aug 3, 2021
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Mobile M20, Display related

Hi Team,

I am chasing samsung CC from 30 days but still not received any satisfactory response from them. CC are very rude and not ready to listen and resolve this.

They simply diverting query just to make money. My phone is under warranty thus, I visited service center. The guy sitting over there simply denied and asked to to get in touch with CC and surprisingly CC told me to visit service center....
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S
Samson G
Aug 3, 2021
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Samsung M31

Phone switching off and restarting frequently. It’s below one year and this problem started at 9 months of purchase. The service centre says it’s software problem. However I am not convinced by their reply as well as service and would like to resolve the problem. I want the company to replace my phone with new phone....
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S
Sairam95
Aug 3, 2021
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TV damaged in 5 months - Pathetic service

I have purchased a Samsung TV 5 months back and 4 days back suddenly there is no display showing up and no sound from TV. I raised a complaint on the same day and till now there is no response from Samsung. Cheater Samsung always loots money but no quality in product. No company products will damage within 5 months, it's only samsung whose products are built with cheap quality materials and customer will be the victim. I have lost 60000 rupees...
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murtaza ib
Aug 3, 2021
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Tv repairing

Address:Lunawada

Dear sir
I buy new samsung tv 43" 8000 series dubai
And send india now suddenly stop screen only voice come but not seen if i touch put in sceen so seen channel name
So many time complaint but not proper answer
Samsung technician come sand take all spare part monay and repainng charges less then 6 month and no free service and repaing
I thing my mistake i buy Samsung brand
I trust Samsung brand but...
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M
Medha Nosaria
Aug 3, 2021
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Samsung Galaxy S21 Ultra

I bought the s21 ultra 2 days back. The network is getting disconnected every 5 minutes especially while playing games. I have checked my wifi and other devices and its fine. The problem is in s21 ultra. I have done necessary steps like network reset, updated apps, restart phone etc still the status is same.

Also, my buds pro and smart tag benefits are not activated....
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T
tatatot
Aug 2, 2021
Aug 2, 2021
This thread was updated on Aug 2, 2021
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Phone

Address:1549 NE 2nd St f. Ocala fl 34470

I bought phone from Tmobile. My phone brought was never told still under warranty. Told just to go get fixed. When called samsung was told it was under warranty. I can not be reimbursed because I did not call them and go to there place. They should not sell to t mobile since they don't help. Plus the warranty stinks. I did not know I had one or needed to call about how get it fixed. Now I am out 75.00 and samsung won't reimburse. I will never...
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A
Akshay Tyagii
Aug 2, 2021
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Faulty products delivered Tablet Galaxy A7

Address:Auchandi Road Bawana Delhi 110039

On 27th July'2021, I bought a Samsung Galaxy TAB A7(LTE) from your Samsung shop app and received it on 29th July'21 at 1800 hours.
I have discovered that the Simcard tray is faulty and is not coming out and highlighted the concern there then to you over email and First thing in the morning I visited your Samsung authorized service center in Narela, Mangla Agencies and they also agreed that the device is faulty.

The consumer...
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D
deepakjain7
Aug 2, 2021
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Galaxy M31 phone

Address:Samsung service center, shop number 2, Sharad kunj, Behind hdfc bank, thane west.

I got my phone repaired through a Samsung service center in thane, and also gave Rs 200 for pickup and drop and the bill was 1300. My issue was solved but met with 2 other outer problems on my device. I called the service center to send a person to pickup my phone and get it repaired and also had a talk with him that this time I won't pay a single penny for the pickup and drop. I contacted the service center almost every 2 days regarding...
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R
riteshraj75
from Delhi, Delhi
Aug 2, 2021
Aug 4, 2021
This thread was updated on Aug 4, 2021
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Samsung Regarding Samsung Phone Screen Issue || 1168771385

Address:H.NO. 869, SECTOR 23A

Hi Team,

This case is still unresolved.

Token Id -- W0010 and reference number [protected].

Today(26th July) I have received call from Samsung Center, He is denied to cover faulty screen in warranty and saying that there is physical damage on phone but as per me there is no physical damage, no liquid damage neither impact damage. Also let you know that Phone screen was recently changed by Samsung...
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T
Tony Anand
Aug 2, 2021
Aug 6, 2021
This thread was updated on Aug 6, 2021
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No response for Washing Machine failure whilst in warranty.

Address:Pune

I am totally frustrated - Samsung washing machine in warranty - 3 complaints made -

- Ref [protected]
-Red [protected]
-Ref [protected]

2. My phone no. Is [protected]. Email is anand.virender @ gmail.com. Stay in Pune .

Please help. No washing machine since 7July. We are senior citizens and in great agony due to non-receptiveness of Samsung .

Col VK Anand, Veteranbr...
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V
Vafi Ahammed
Aug 2, 2021
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Samsung M31

Samsung Galaxy M31 phone got complaint within one and half year. Suddenly one morning it is not getting switched on. I brought it for 19000 INR . it got motherboard complaint. As a common working people 19000 rupees phone is worth for atleast 3 years. But it is not last for 1 year. We people trust on a prominent company for.its product. But Samsung just spoiling this trust by giving bad products. Don't make the common people trouble by giving...
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