Samsung India Complaints & Reviews

I bought 500 litre samsung fridge in 2015, last year that is in Nov 2020, it started giving cooling problem and problem persist and we continued to raise problems.
Finally on March 2021 technician said that the fridge cannot be repaired connect with samsung customer care.
Customer support suggested that you have used fridge for 5 years that all electronics have life.
Now I already suffered a lot and customer service keep...

Hi
My Samsung mobile charger is not working.request to replace...

I had purchased Samsung A50S on 28.01.2020. From last fifteen days my mobile was getting switched off automatically and after one or two housr it was getting automatically operated and was operating nicely and i was able to do work on it and all things were ok, but problem was that it was automatically getting stopped. Today morning Again at 10.00 am my mobile got stopped, so at 11.00 am I went to Sapphire Services, Dadar (authorised Service...

Product Model Number : SM-M215FZGINS
Product Serial number :********69041112
Product Model Number : SM-M215FZGINS
Product Serial number :********6496614

Step 1) Purchased these phones via Amazon
Step 2) I wanted to setup apps but Samsung phone did not accept the password (For an account which I registered on the same phone *****.*******@gmail.com) using the same credentials )
Step 3) Thus...

I have placed ordered RT37T4513S8 Top Mount Freezer with Twin Cooling Plus™ 345L (serial no. 04EH4PBNC00425) on 24 Feb. 2021 from Samsung shop online.
Oder ID- [protected]
Shipped By - Savex Technologies pvt. Ltd.
Invoice no. - BW1MP[protected]
The product was delivered on 26 Feb. 2021 at my address and was attended by service engineer on 01/03/2021 for installation. He found that the legs are tilted and these...

Hi Sir/Madam,
I Pre ordered galaxy watch 3 Bluetooth version (41mm) on aug 20th and it's been more than 100days till now i haven't received my cash back.I have already contacted your customer support several times till now no response and I have already mailed support.[protected]@samsung.com several times.
You are introducing a product and telling customers to pre order with offers and after taking your product within your terms...

I have already registered complaint, Today your service staff come to my home...Very worst service...Ac swing not working......

My mob pblm frond camera Izzie after service ku apurammm.worst customer service...

We have lodged a complaint regarding microwave oven on 27 Feb 2021 though Samsung online customer care support. A Representative visited us and checked the micro and informed us a part has to be replaced and he shall try to get back to us on 28th Feb or 1st of March.

On 28th February another Representative visited us and replaced the part. He is through from New Cool Aircon Services, visited us and replaced a part. The receipt...

My order id 590043 Samsung led 43 inch tv please cancelled ok sir...

First Name : Chirag
Last Name : Chauhan
Email Id : asyouknow03.[protected]@gmail.com
Contact Number : [protected]
Request type : Complaint
Product Model Number : SM-M307F\DS
Product Serial number : RZ8M93EKVKE

Sir,
I am facing major problem from my Samsung galaxy m30s mobile phone. My mobile have major issues like it stop suddenly while I am using it the screen freezes and start’s...

I had purchased a 49 inch Led from Samsung corporate site which had offee on ICICI CREDIT card for cashback. It has been 9 months and it has still not been credited into my account. I'm attaching the details of dispatch.
Despite numerous follow up with customer care, matter is still not resolved....

1. I was interested in buying Samsung AC only because the Khosla Electronics, Amtala assured that the product will be 2021. I received the product of Dec 2020 which suggest that it's old model of 2020. 2. The Shop branch assured me that it can convert to 1 ton from 1.5 ton in single user mode, but the AC has no feature of the same. 3. The AC has swing mode left to right but does not work....

I have purchased a Samsung LED 43 inch on 5th Nov, 2020 from Ankur Electricals Noida and I was told that I will be receiving a cash back of Rs. 2991.74 in my credit card account after 3 months of purchase / deduction of EMI.

EMI's are regularly deducted from my credit card account, however the cash back hasn't been credited in my account. Even the dealer Ankur Electricals hasn't given any concrete response to my query. br...

Hi! I ordered Samsung Galaxy Tab S7+ from Samsung E Shop on 24th Feb and got it delivered on 26th Feb. I have Green tint issue on the tablet as samsung have this issue since the launch of the tablet. In green tint issue, when I lower the brightness, then the grey objects appear to be green. But, samsung doesn't take any action to fix these issues and doubled their promotion of the tab with some offers. I went to the service center, then the...

Scheduled an appointment by your service engineer at 4pm for AC servicing and he has never turned up. Neither he bothered to call and change the timing. I was waiting for him and wasted my time. Samsung commit time but does not stand up to it. People on ground zero are good for nothing. I am sure sooner this kind of service staff will bring shutters of Samsung down in India....

Not satisfied by the camera performance on M51. The image and vedio quality doesn't justify it's camera specs. So there's definetly need to improve.On normal vedio mode can't switch to ultra wide angle directly. So honestly the camera can really do better with a good update.
Thank you,...

Hellp im im facing problem in my phone after a security patch update and then i called customer service... They said it will be a free of cost repair and this scheme is valid till june 31 2021 ... So i gave it to Authorised service center near my house...it has been more than 15 days im only getting a answer from service center saying we are waiting for the approval and when i called customer service they are saying it a paid repair now......

I purchased a 2 ton AC from Samsung on 25 may 2020 and got installed on 27 may after 15 days there is a issue of cooling multiple time your service engineer visited but unable to resolve my problem.Again and again I raised complaints but my problem is not resolved .I spend my hard earned money for Samsung product.if want to contact call me on [protected]...

We have raised initial request as RINSE is not happening. SAMSUNG TECH replaced few parts after which we had put in a load of clothes, and machine caught up with fire. We immediately switched off the power plugs and with the help of neighbours/watchman, started diffusing the fire and managed to pull the machine outside. Machine is totally damaged now. Upper lid and inner drum are totally burnet making the product useless. More details can...