Samsung India Complaints & Reviews

Hi Sir, I have purchased the samsung mobile, MODEL No.A31 on dated 11.8.2020 from samsung outlet which is located near fauwara chownk, Jalandhar Road, Batala, Distt.Gurdaspur. I availed the facility of installments through six months EMI under HDFC BANK for purchasing above said model. Loan account No.[protected].

During purchasing, I got a copy of Bill (attached herewith) from the samsung mobile merchant.

As...

No reply to my earlier complaint lodged more than 2 months back
The earlier complaint was as follows:-
I bought a Samsung smart TV (43" LED TV sr No. 0A483ZEH800174) from Samyak Sales Mumbai. There are white lines on the screen. I called the authorised service centre. When he opened the tv we found details of earlier repairs which are prior to the date of purchase. This means that I have been given a repaired tv and not a fresh...

To begin with I have undergone harassment at the hands of customer care in south Goa, customer care manager Mr TVs Vinky mob no. [protected], highly irresponsible guy.

I am constrained to report here after customer care support whatup too made promises but no solution. For reference no. my two complaints numbers are[protected] and [protected], both are outstanding.

I purchased samsung refrigerator model no. RT28RT30RT34/RT37...

For more than 8 months Samsung India Service Centers are involved in a systematic fraud which has led to the same gas re-charge issue occur for the 4th time - every 2 months and customers are forced to pay or Samsung without any consent or regard for Customer Complaints deletes the registered complaints after committing to providing a full repair or replacement. There seems to be a system where customers are defrauded by causing sever problems...

I gave my Samsung C9 pro for repair to sapphire service's (dadar), for charging pin repair, but after receiving my phone the charging stop again the sane day after going home, i had to come back again to the service centre to make it done again, after that my finger censor button(home) stop functioning, so i had to go again to the service centre, there the engineer told me he forgot to activate the home button, the next day my call censor...

My Samsung Smart TV Panel got complaint during the warranty period and registered a complaint with the customer care.

Complaint No: [protected]

But since a replacement panel for that model is not available with them, Samsung is offering a refund but just around 60% of the cost of my TV.

I've paid additional amount for getting extra 2 year warranty in addition to the 1 year normal warrant given.br...

My washing machine fully automatic top load is not working...

Hi, I recently serviced my samsung phone due to focus error in my warranty period. 2 weeks later i noticed that the error is not yet resolved. I went to the same service center and was told there was renovation work going on and asked me to visit other branch. I was told in the other branch that service error should be handled only by the branch serviced and so asked me to wait. Now my warranty period is over and the service center is still...

We bought the M51 phone from Samsung company 3 months ago, whose battery was said to be 7000 MAH, which reduced for a month but now the batteries are not working.
Having visited the service center, still no assistance is provided by the company. Please help....

As above.i.e water not released through outlet pipe....

I am purchasing phone 21 Dec 2020 and my phone problem 2nd day of purchase, so I will visit samsung authorized service center for check mobile.service engineer check mobile and say give your no bcoz new update coming so I will download and inform u.i am waiting 1 week but no call received so I will visit service center and update software but my problem not solved then I will visit again and submit my phone to superior service to 11 Jan 2020...

Hi my name is sayam arora, i have bought brand new samsung fold seal packed, from amritsar ( punjab ) india

it is made in korea, it is just 4 months know his inner screen is collapsed .

it is very big issue such a expensive phone collapse in this way, this is very bad, i will go to consumer court against samsung,...

Date of purchase - 1st Oct 2019

My smart phone model Samsung M30s was hanged and freezed after displaying the welcome screen for a very long period on 2nd Jan 2021. I have given for fixing the same on Jan 4th 2021 at Linktech Service centre, Ranchi.

They have contacted on 7th Jan 2021 by saying phone's mother board is damaged, and need to be replaced. The total amount to be paid was given from them Rs 5500. br...

Samsung TV UA32T4010ARXXL products Exchange
Samsung TV UA32T4340AKXXL LED chaiy...

Attached my original bills of Washing Machine and
recently paid (Rs.7100) AMC bill with this.
Service Man informed us that board of the machine was not working and it need to be replaced with new. After 16 days of followup, we got our machine today with our old board . We have enough proof that its our old board. Also they have committed in changing drum and cabinet. But none of the items got replaced.

This Service...

The above model was purchased by me on 11/8/2020 from telephone shoppee, punei buy all my mobiles from them for the last 12 years, the mobile was purchased and I faced the mobile dead or charging problem 2 times and the third time it never got switched On this is within 4.5 months of purchasing a mobile, I don no if Samsung has to be reminded that mobile is human lifeline these days with the banking the product should go through a zero defect...

I went to the Apex service centre at sakherbazar, Kolkata-700008 to repair my Samsung Galaxy M11 phone. I had insurance but they straight up asked me to go to the shop from which I had purchased my phone. They also could not explain what I had to do to get my insurance availed. When I further questioned they shot clear looks of irritation and misguided us. It also seemed that they don't have any proper training on how to deal with customers...

The washing machine is not working and the engineers advise that it is because of rats. Why is Samsung making such machines where rats can enter and cut wires? Such gaps should be fixed even after warranty though my washing machine is still under warranty.

And if Samsung cannot provide proper machines and/or such basic machines then Samsung machines should not be purchased....

Samsung Double door fridge with model number: RT49K6338BS/TL (about Rs. 52, 000), purchased 18 months back from Eham Digital, Calicut is showing faulty front display. The vegetable tray spoils the vegetables as I am unable to control the temperature. The faulty front display could not be rectified by your technicians on repeated attempts within 34 days at Calicut. They tried changing the other boards and sensors but failed. Kindly advice...

I purchased a Samsung 55’’ QLED Q80R Television on 31st May 2020 from Bajaj Electronics, Miyapur, Hyderabad, Telangana.

On Jan 1st 2021 I had logged a complaint with Samsung Customer Care stating the Television is not switching on.
Service Order Number: [protected]
The television is under warranty.

On Jan 2nd a service engineer with the name: Mr. Chandrakant visited my home, inspected the television...