Samsung India Complaints & Reviews

As per the service center, jaipur (mobile [protected]), mother board will change in phone but service center asking money to pay for changes.

I want to ask samsung team why i should pay as on first visit they did not tell this mistake as when it was in warranty and last visit to center they are saying for motherboard will change as phone is out of warranty now..

Will samung help it loyal customer..or not .???br...

Hi Team.. We have bought a Samsung fridge in 2012. Now the fridge is not getting cooled. We tried with local mechanic but they are saying compressor is weak. To know whether it will be covered or be seen under warranty I'm not sure. Sorry for telling this we have lost the warranty card now and I'm not able to find the warranty period also. Can you please help me out on how to proceed and whom to contact? Thanks in Advance!...

I buy samsung refrigerator in in 2018 from the date I purchased the product in every 6 months new problem come in my refrigerator so I kindly request yu to replace my product or take your refrigerator back and give my money back please it's a humble request from the company because now I am totally fed up with your product...

I had bought a Samsung Galaxy M31s (Mirage Black, 8GB RAM, 128GB Storage) from Amazon India on 19th October 2020.
It's been giving me problems from day 1 but it's reached a point now where I cannot use the device at all.

I had taken it to the service center yesterday to get it fixed, but they told me that "This is a faulty series all phones in this model have the same problem"
Looks like Samsung has produced a...

I got samsung galaxy S20 ultra after one month with out my sign, it can easily measure, samsung's quality of Service from Sprimon. on subjected to performance, we are facing connectivity issue with Samsung Galaxy Buds live with repaired S20 Ultra . Samsung just treating as road side company . I really disappointed with their 3rd grade Service i ever not see, where ever as i m premium customer. For which how i m buying samsung S20 Ultra and...

I am K.V. Abdu Rahman. I am a businessman. I have been using Samsung A105 galaxy A10 for 1 year and 5 months. my phone number is[protected]. I have been using my phone very carefully, but unfortunately in the month of November 2020, it stopped working suddenly (5.30 a.m), and soon I gave the phone to the service center of Samsung in Calicut city. But within a week they replied that it cannot be repaired due to the problem with the motherboard....

I totally disappointing to purchase Samsung led 55 inches tv around 80k but it's working only 2 n half years after that panel is not working I register complaint my ref num [protected] kindly consider my prblm plz resolve my pblm so kindly do as soon as possible
Regards
Karthikeyan
[protected]...

Sir,

I purchased a Samsung Eco Bubble 7.0 kg washing machine on June 2020. The dealer sold the washing machine by saying, it has all the protection including a completely covered rat mesh. Since, no one would want to look underneath, I also trusted them and didn't check if what they said is correct. That's how I trust the brand, since I'm using multiple products from Samsung

I was in the same impression and...

Hi,

I purchased a phone on 22/06/2020 and by December 15th, 2020 which is less than 6 months started having heating issues, not charging, etc. I approached your authorised service centre m/s MASTROFONE Pattom Trivandrum on 18/12/2020.but they not accepted my request. On the nxt day again i went 19/12/2020 they collected and inspect my phone and found PCB and battery failure. i waited for two days . There is no response from...

Secondly isnt this watch is water resistant upto 5mtrs and 30 minutes.

I am being told that my new watch can be repaired that too only after paying charges

Seriosly feeling that i was LOOTED.😪😪...

VERY VERY POOR CUSTOMER SERVICE AFTER SALE!!!

I complained regarding water leakage inside my double door Freeze and I complained in April 2020 with complaint number [protected], but technician was unable to solve the problem.
Again after my several phone calls to technician and to the customer help line they took my freeze to Samsung workshop but still didn't solve it. Then after I call several times to engineer Unjha...

There are many lines occurred in the lower part of TV screen.I contacted customer care service twice regarding this. The attending person told me that someone would call you. But someone never called me.
Please resolve my issue as soon as possible....

HI, I brought new Samsung galaxy S10 plus mobile phone in Jumbo Electronics Dubai.
Invoice No:01020, Date : 22-Apr-19.
At the time of purchase they assure can repair anywhere in India and one year international warranty.
My mobile stopped working from 29.12.2020. the phone was switched off automatically and can't switch on again.
Now I am in Karur, tamilnadu, India due to pandemic issue. so i went to nearby...

I received a Samsung Solo microwave on 17th and it was badly damaged. After multiple calls and emails, Samsung agreed for a reverse shipment which I did on the 24th. Since then there is no communication from Samsung on either refund or replacement.

Order # [protected]
Ticket # 1843002

I have attached the picture of the damaged microwave and also the receipt for reverse shipment.

Regards,...

This is regarding online order number : [protected] (done using UPI transaction)

Nov 4, 2020 : Due to damage in delivered product a refund request was initiated as per your customer support (Ticket number 1772826). Please find the attached email

Nov 6, 2020 : Received an email saying refund initiated on Nov 6th for an amount of Rs 16, 999. Please find the attached email

Nov 30 2020: Since I did...

Sir, I am writing this mail due to after so many days followups with Samsung customer care India and service center, I am not getting any proper solution about my query.

Details : I have purchase the new fridge from the Reliance Digital on 28.09.2020. After 2 months of working fridge have cooling and sound issue. I have complained to Samsung customer care and fridge sent to service center by my own expanse. I have followed...

I purchased newly launched Samsung M51. It was delivered on 16th Oct 2020 and within 2 months o[censored]sage, touch has become slow in responding and screen has started flickering with variations of color. I had approached service center and I was told that its liquid damage and repair would take 16K. Phone was never disposed of to any liquid. We had a party on Christmas, it seems that the screen has stopped working in fog. Its surprising to know...

Dear sir/madam, i came across an offer on a website which belongs to Samsung India, the URL: https://www.samsung.com/in/store/corporate/home/ and when i tried to purchase the item applying the offer mentioned in the website but i was not getting the offer. Here are the details: Item: Samsung Galaxy Watch 3 45 mm bluetooth variant Offer promised: INR 3500 instant discount on all leading bank debit cards/credit cards EMI/full-swipe Price: INR...

Hello,
I am in serious issues here with Samsung and your product S10 lite.I bought this handset in July and since inception i have been facing charging issues.Everyone from customer care tried troubleshooting and it did not resolve the issue.I have visited service center multiple time as below:
Visit 1 - They clearly mentioned its a manufacturing defect and replaced the part and PB. Issue resolvedbut agan appeared within one...

By the way I have been hearing from people for some time that I have taken a new phone to see that it is a 5G phone
Hey tell me that if the phone is 5g then how is it able to run your 4G sim properly
When 4G SIM did not work in 3G phones then 4G SIM and 4G phones had to be taken.
Nothing is 5g The new phone is being sold by simply speaking 5G
By the way I ask the owner
IPHONE
SAMSUNG
VIVObr...