Samsung India Complaints & Reviews

No one response on the bellow matter, i had sent lots of mail, however i have been suffering since last 3rd Dec. 2020 . Hence i ever to feel All executive including CEO is really useless and baseless, insubordinate, doing their job without protocol and just like as road side company or Chinese company. there is no ethically do their job..This CEO mail id may be fake ID because their is no result. CEO means Chief Entertainment Officer towards...

Dear Samsung member,

This is to inform you that I have been badly harassed with the service of Samsung, I am not going to leave any point if I do not receive any service recovery for the reasons I am going to state now-
1. Purchased a Samsung mobile from MONI MOBILE, ITKHOLA, SILCHAR. It was taken on EMI basis, the day I purchased I paid INR 650 and as per the person rest will be my EMI payment every month and accordingly...

I bought Samsung Z Flip phone in Nov 2020. The phone screen suddenly stopped working . This was crucial days as there is function at our family on 14th Dec 2020. I took the phone to nearest Samsung Service Center at Ghatkopar. They did not accept the phone stating this phone is premium and you will have to call on the specific number to lodge complaint and they will pick up the phone. Surprisingly when we spoke on the provided number the...

I had pre-ordered Galaxy Tab S7 wifi on 4th September which was delivered to me on 11th September. I had paid Rs 55999 through HDFC bank. There was an offer of Rs 5000 instant cashback (within 90days) on purchasing the tab.
Now, it has passed more than 90 days. And i haven't got my cashback yet....

Hi there, I purchased samsung tv model 32t4350 on 15/08/2020. I purchased in reliance digital kurnool. After 2 months o[censored]sage the tv stand got broken by itself and tv fell down, we had no clue about the situation. It was happened because of poor quality of the stand. As a result tv screen got damaged. It is a quality of samsung product. But it will not comes under physical damage. After this we approached reliance digital team and they are...

Hi Sir,

The same refrigerator is not working from November 26th 2020, lodged a complaint with customer care to replace it soon, as this is the third time the refrigerator is not working. Please note that the compressors had been replaced already twice just after one year from the date of purchase, we had made the payment to replace the compressor and to fill gas for the first time when it was not working.

On...

I`ve bought Samsung Galaxy Tab S7 (LTE) from samsung shop app on 29th October, I had to cancel my on same day. But they couldn't cancel my order and asked me to reject it from courier. I have rejected it on 3rd November and the product is returned to warehouse on 10th November. The order ID is [protected].

Today is 10th December and I still haven`t got my refund back and it is not even initiated yet. I mailed to customer care...

I had ordered samsung galaxy buds plus on samsung online website on August 5th...there was a cashback offer going on of 10%(₹986) on the product...in terms and conditions it was told the cashback will be credited within 90 days but it been almost 120days...even after raising multiple complaints and calling thm repeatedly...the query has not been resolved and the cash is not processed
ORDER ID - [protected]...

If you really want to purchase anything from samsung that mean u wasting your money as well time also... Useless company in about service and their product also...
Your service care people are the ### fellow, fraud and don't understand the CUSTOMER problem... Not able to provide any kind of service...
Name : Aman
City : Aligarh (Uttar Pradesh), India
Add: kishanpur tiraha, ramghat road, aligarh
They surely...

Hi,

This is Gauutam Rajasekaran. This mail is continuation of previous complaint were till now no solution is provided by any of your staff members & are giving silly excuses stating my number was not reachable, that too they called to incorrect number. I dont want your product & such fake services. Your service person has confirmed that there is manufacturing problem with mobile which i purchased & I am no more interested...

Sir we have faced very dangerous situation by the street dogs. On my vicinity street dogs behaviour is very cruel. Daily atleast one person was effected by adversely. Because of street dogs many people in our locality sent to near hospital, one of the fellow colonist's health got into serious also. Please get rid of these street dogs from my locality please .We are living in obnoxious state right now please react fast thank you....

Dear Sir,
I have logged a complained towards my Samsung Galaxy S20 Ultra, having issue and provide to Service center to complete repair since last 3 days under samsung care + advantage.

1st issue was, That concern service center could not check and verified the Care + policy through Samsung Account [protected]@gmail.com . However they opened my S20 Ultra without prior permission before doing any paper work...

I have purchased Samsung Galaxy Note 20 Ultra mobile on oct 3 with an on purchase offers that can be redeemed.
To redeem the offer, device need to be activated.

We did submitted the activation request but while offer redeemption it always says "device is not activated from indian number"

After all followup with local store as well as ticket raised to Samsung support. Nobody is responding to the tickets....

Microwave oven Triple Distribution Ssystem(TDS)
Model CE 733JDB/XTL
R 41002346
S/NJ6R87WFM800453E
bought through Amazon Invoice No.SBIG118553
Invoice date 26thOctober 2019.
Amount paid Rs.8449/-
Material delivered and commissned by Samsung reprsentative first week November 2019
Front Touch screen not working.
Sent complaint on 17 November 2020 to Samsung Customer Care
Complaint...

We have ordered a TV from SAMSUNG online which has a cashback offer around 7000 Rs after the warranty period on TV is done. its been more than 2 months we were trying to contact samsung customer care and there is no response from them even after 5-6 complaints.

Order number for Reference: [protected]...

I had ordered a refrigerator which was showing with base stand with drawer on the website. Same was confirmed by customer care too that same will be delivered with the refrigerator after checking thoroughly. But same was not delivered when I ordered on amazon, it was not provided. Now both amazon and samsung are not taking the action....

I bought samsung galaxy note 20 ultra 5g and also galaxy buds live but buds are not connecting and i taken to service center on[protected], until now my buds are in service center, worst service ever in anantapur andhra pradesh . Am a samsung lover but its totally changing .2 months completed but not any progress, totally dissappointment...

I bought samsung galaxy note 20 ultra 5g and also galaxy buds live but buds are not connecting and i taken to service center on[protected], until now my buds are in service center, worst service ever in anantapur andhra pradesh . Am a samsung lover but its totally changing...

Hi
I have bought a mobile phone S20 plus on 25th of October 2020, and have faced battery drainage issue ever since. I have been getting 4 hrs of on Screen time which is a shame for 4500mah battery. For the first 2 weeks I thought that may be the adaptive battery usage option on mobile should be given some time to get data and start working but I had the same results even after 2 weeks. The phone would not last more than 4 hrs. I went...

Assigning of service request to ur engineer, who is not connected to my address--resulting in delayed service.

I want proper person to be deployed for quick and effective customer service.

my address is: Flat NO.301 Haritha Residency
Jawaharnagar-Gandhinagar, beisde PRAGNYA IAS Academy
near Ashok Nagar X roads, HYDERBAD 500020....