Samsung India Complaints & Reviews

Some apps like weaverse v live and spotify isn't even opening in this phone it's getting on my nerves I'm trying since yesterday and it's keep loadong since yesterday. I'm very disappointed in samsung rn it's forcing me to change my phone...

Hi Team,

Worst service I have not received my device and I don't want It now. Issue DOA letter for it as I have purchased a new handset.

I am not able to continue with my work due to issue from your side.

No one contacted me from CEO team neither from service center. My amount is stuck with you guys and I don't have device in my hand as well.

Please close this issue as soon as...

I have purchased my TV (Samsung (LED TV) bearing (UA55TU8570UXXL) on 3rd of August 2020 after paying an amount of INR 83900. After a month it stopped working and I reached out to the customer care team to get it fixed. They came with a spare part which was faulty again and after multiple follow ups, they came up with a resolution that my purchase amount would be refunded. Its almost a month now and I have not received a resolution. Sujit...

I bought a Samgsung A50A phone from Calicut (673007) on 06/05/2020 by paying an amount of Rs.21000 from their authorised dealers "MY G" - [protected]. To my surprise and total disappointment, just after 5 months of purchase, this Phone suddenly stopped functioning and continuously went off which made my life miserable. I took the phone on 16th November 2020 to their registered service centre - phone no. (W0007) [protected] and they informed...

Bought samsung m01. first day after 2 SMS and 1 call battery heat crossed case and came, 10% battery low in 5 min, phone hang, brightness auto change, not even internet used. cost is less 6k. so y making such a low quality. raised online complain. got default booklet suggestions. again askd reply came as to go to service center. i bght mobile to use or suffer?...

I have ordered microwave via Samsung website.
Order date: 31.Oct. 2020
Promised delivery date: 3.Nov.2020
Order id: [protected]
Delivery pincode: 400076 (power, mumbai)
Issue :
1) Order not delivered till date
2) Multiple times called CC, sent mails but no proper responce. Every I get responce from cc that we are escalating issue and you will hear back from us in 24 to 48 hrs but no response.br...

My samsung fridge stopped working last year . I registered my complaint on toll free number of samsung service center. Next i got one mssg with the details of local service provider.
Later in the afternoon he came and replaced old damaged compressor with a new one of different company (LG) . He charges 5000 rupees and took the receipt with himself only. Now in 2020 my fridge again stoped working and when again called service center...

Some one from Samsung called me today and apologized for their team member's rough discussion. But no solution yet.
Please initiate legal action on samsung india. I am fed up with Samsung India's stubborn approach....

Some one from Samsung called me today and apologized for their team member's rough discussion. But no solution yet.
Please initiate legal action on samsung india....

In 2nd week of Sept. 2020 my TV was repaired (Service Request No. [protected] dated 04.09.2020). Again same problem. My TV has again stoped function. It is not starting, no red light after power is switched on....

I am submitted my mobile in service centre 29th October after 2-3 days I have confirmation 3 November my phone confirm for replacement De confirm my address also now today is 13 November but I didn't receive my mobile and when I am calling Samsung care helpline they told me wait sir wait we will connect you soon they said always this type words no action no reaction.🤬🤬😡😡😡...

Attached image shows that there are no pending complaints on this forum by Samsung. This is completely wrong. I myself have one pending complaint from last 21 days. Similarly there are other complaints also which are yet to be addressed. But there has been no response from Samsung....

Order ID: [protected] & [protected]
Samsung Note 10 lite(Aura Black)
Order Date: 28/10/2020.

I have ordered phone with order ID [protected] on 28th Oct but after 2 hours I realized that I have not done via EMI process. Therefore, I cancelled this order and ordered another phone with order ID [protected].
Unfortunately, in both cases, I have seen that I did not get the discount mentioned on the website,...

Dear Team,

This is the most pathetic customer care service I have ever seen.

Ticket #[protected] Raised on 25th Oct no resolution yet.
Ticket #[protected] Raised on 26th Oct no resoltion yet

False commitment to sell prodcuts.

Regards,
Rohan...

This is Nandkumar Gupta from Mumbai, I had purchased a Samsung A50S handset on 19/1/2020 & all of a sudden I encountered power off issue in the month of Jul. Thereafter I called up cust care to check nearest service center add in Badohi since my brother was using the handset and went to native place due to lock down. cust care people were so poor instead of service center, they gave me collection center add (Aaradhya Communication- Mr. Jaiswal))...

Hi,

I have samsung A71 phone purchased on www.samsung.com order ID:[protected] on 28 september 2020.using Samsung finance plus service and already made down payment Rs.6800/- and finance has been approved application no:DMI[protected].
Samsung finance have blocked all my access to the phone, it is not leting me call even. I received updation notification on 1st November 2020, after mobile software update i can not access...

Hi, I am roopa with the registered mobile [protected]. i have purchased a Samsung phone(M01 core) on 22nd September 2020 for 5500rs, there was a problem with charging, i have used to charge more than 4 hours, i was not able turn on the phone and then given to Samsung service center and later they informed that there is a problem with motherboard and charging point and they were asking to pay 5200rs for that and the mobile battery is bulged....

Hi,

I recently got Samsung galaxy s20 plus on 23 oct 2020(delivered) invoice date 20th october ordered .From the day one I had battery drain issues. Have reached Samsung multiple times and they have just asked to try out different settings, factory rest and go to service centre, which I have done and of no use. Im frustrated with them and the phone I hardly get 2-3 hrs of screen time with very very nominal usage. If I ask...

I was given 10, 000 redemption points for pre booking a Galaxy Note 20 Ultra. Later I bought a galaxy Buds+ paying 10000 from those reward points and Rs.490 from card

Now they sent a defective product and returned me only Rs.490. What about the 10, 000 worth points for which I had pre booked the phone paying Rs.5000 and claimed it.

We are a middle class people who calculate every penny. Please dont cheat customers...

This is my second complaint on this forum regarding wrong product delivered as the first complaint still remain unaddressed. My order no. is [protected]. I purchased galaxy M51 but wrongly received M31. I placed my order on 18th October 2020 and received wrong product on 22nd October 2020. The complaint was immediately registered to samsung customer care. Case was forwarded to VOC team. VOC claim no. generated is [protected]. But till this...