Samsung India Complaints & Reviews

I purchased newly launched Samsung M51. It was delivered on 16th Oct 2020 and within 2 months o[censored]sage, touch has become slow in responding and screen has started flickering with variations of color. I had approached service center and I was told that its liquid damage and repair would take 16K. Phone was never disposed of to any liquid. We had a party on Christmas, it seems that the screen has stopped working in fog. Its surprising to know...

Dear sir/madam, i came across an offer on a website which belongs to Samsung India, the URL: https://www.samsung.com/in/store/corporate/home/ and when i tried to purchase the item applying the offer mentioned in the website but i was not getting the offer. Here are the details: Item: Samsung Galaxy Watch 3 45 mm bluetooth variant Offer promised: INR 3500 instant discount on all leading bank debit cards/credit cards EMI/full-swipe Price: INR...

Hello,
I am in serious issues here with Samsung and your product S10 lite.I bought this handset in July and since inception i have been facing charging issues.Everyone from customer care tried troubleshooting and it did not resolve the issue.I have visited service center multiple time as below:
Visit 1 - They clearly mentioned its a manufacturing defect and replaced the part and PB. Issue resolvedbut agan appeared within one...

By the way I have been hearing from people for some time that I have taken a new phone to see that it is a 5G phone
Hey tell me that if the phone is 5g then how is it able to run your 4G sim properly
When 4G SIM did not work in 3G phones then 4G SIM and 4G phones had to be taken.
Nothing is 5g The new phone is being sold by simply speaking 5G
By the way I ask the owner
IPHONE
SAMSUNG
VIVObr...

I purchased Samsung Galaxy A 7 Phone on 11th February, 2019.
I am a low phone user and use only for calls & SMS's.
Despite being a low user, the battery of the phone used to get discharged very fast.
Still I went to the authorised service centre in Sector 16, Faridabad - 121002 (Haryana) to get the phone checked.
I was told that the battery needs to be replaced.
I argued with the front office executive...

I purchased Samsung A-50 in Feb 2020.I started Facing issued with the set from March Onwards. My phone stopped working due to lockdown service centers are closed so i took assistance from Samsung chat but no positive response. After 3-4 days my phone started working automatically. But i started getting issues in app's like Bluetooth, Tethering hotspot, sims etc.

then later i visited service center they changes some internal...

Name : arshed hussain
Last Name :dar
Email Id :[protected]@gmail.com
Contact Number :[protected]
Request type :
Product Model Number :SM-F916BZKAINU
Product Serial number :R3CN90VJ0K[protected]
I purchased the device samsung fold 2 on approx 31 oct from samsung sales authorised dept. Who at the time of purchase said there is no discount or concession but one time display replacement.
Within...

I have purchased this particular Samsung Refrigerator on 29th December 2012 in one of the showroom in Kochi . I have an issue now which as per Samsung Technicians Refrigerator compressor need to be replaced. I have raised the complaint (Complaint No: [protected]) on 19th December 2020. Against this several calls being made with customer care and the local Samsung service center and they have now informed that this particular refrigerator compressor...

I am writing to bring into your notice that my S10 lite is not charging as it seem to have hardware issues.Phone is under warranty.Service center changed the hardware once and it is happening again.Phone was not fallen or there is not damage done.I have heard this from many samsung users.Service centers are unable to help anymore.I need permanent fix on this as I can't leave my phone to service center always for fixing this.

Kindly...

Hi Team,

I am receiving mails from " [protected]@gmail.com " and " [protected]@gmail.com " containing information that winner of 3.6 crores from UK SAMSUNG DONATION AWARD 2020, to collect prize they are asking to send the name, address, mobile number, age, sex, identification proof,

Kindly suggest and please consider this complaint and suggest me further action from my end.

Thanks
Suresh...

Hi Sir/Madam,

It is very regret to inform you that, I have escalated a matter of my smart TV, which i have paid around 1.65L.

the TV is not even run more than 2 years or 1000 hrs, but its motherboard gone.. I tried to reach out your customer service, they said, Samsung is not do any charity, you have to pay for mother board and avail the services.. Somehow i managed to pay and availed the service. While opening...

I'm having a Samsung TV Model UA32C5000QRMXL, in June 2017 speaker was replaced due to failurel on July 2020 it again replaced for not functioning properly but the speaker again failed and replaced in Nov 2020 (in this it was in warranty only service charge paid).
But again it failed in December 2020 the same samsung service team came couple time tooked the video of the sound recording to show to their seniors to get the feedback...

Months back bought Samsung A71 Mobile phone from croma .I will attach the bill copy of the same . With such a small period of 4 months only screen got damaged . Samsung lost the quality of the product . Always loved this brand and their quality but this time I m really upset that such a low quality screen they r using for for phone of range 35000 rupees . Cant belive. I should stop purchasing Samsung product only. I want other also to know...

I had purchased a Samsung A 71 from Global Access in Inidra Nagar Bangalore on 26/11/2020 (Dusshera). From the first day itself, the battery started draining out. And when I complained the same to the Samsung Service center more than once, they say to leave the phone with them for checking.
I have sent several emails to support.[protected]@samsung.com.
And in one of the emails which they (samsung) have replied is that I hand over...

Help get it i can get the storage/emulated/0/DCIM etc but not only /0/...

I got my samsung m30s mobile before a yr. I got a update notification, after the update my mobile got stuck.

Samsung Care told me that the motherboard issue and which costs me Rs 8000+ INR, my warranty got expired a month ago still my mobile in customer support center .I said I won't purchase any hardware it was not my mistake . Is this a pre-planned activity? to send an update and crash all the phone? so that everyone will...

I have bought this bought this product on 4 Nov 2020 and with in few days of purchase this phone was not working properly I was facing problems such as no network problem and when I switch that sim to another device the network was available, some times the phone also hangs and I have registered a complaint on their costumer care service they gave me procedure to follow and I have done but I am still facing the problem now and I have also...

Sir,

I purchased Samsung mobile M-31, through Amazon on 09 Aug 20.

The display stopped working suddenly and when I approached Samsung Service center, Harihara Electronics, Kompally, Secunderabad., Service informed that there is internal damage of display unit and charged Rs 4896/- on date.

However, I could not notice any damage in the replaced part.

Can you please intervene....

I purchased the Samsung Note 10 lite mobile on 10th September 2020 from an authorized Samsung center (Samsung Madonna distributors) worth Rs 39000. The IMEI no. of mobile is [protected].

After using for a month the mobile started to show heating issue and quick battery discharge. The mobile battery will discharge so fast that from 100% to 0 (even if am not using the mobile @ night) it will reach within 6 to 7 hours. I gave...

Hi Team,

I have purchased Samsung M31 on 06 August 2020 through Amazon great India sale. Everything was good but suddenly today (15 December 2020) I saw some dark purple patches all over mobile. I took to Samsung authorized service center and they informed this won't be covered under warranty and I have to pay Rs 5050. It's not even six months old and all of a sudden this issue had come. I spoke to Samsung escalation team...