Samsung India Complaints & Reviews

Hi,
I have registered a complaint regarding the malfunction of my refrigerator, Model Numer: RS55K5010S9, a technician came to my house 0n 16th March 2019 and said that heater was the problem. He also said that they have to order the part and it would take time So we waited. The technician came again today( 25th March 2019) after 10 days and he replaced the heater but said the sensor is not working and has to be replaced. Since 16th...

Hello I'm purchase a phone a last year Aug Samsung Galaxy s8 phone work properly some days after that heating problem creat I'm visit nagpur Samsung store solve problem but now a days phone heating problem will create and phone face unlock not work iris not work please replace this phone ...I'm purchase a s10e please replace with this I'm adding some amount...

My refrigerator was not cooling, so i called up call center no. Available online to raise a complaint 18/03/2019. I received ticket no.[protected], with mobile no. [protected]. The person visited my home charged me rs. 350/- and told refrigerator has to be taken to repair showroom for repair. After continuous follow up they returned my refrigerator after 6 days i. E 24/03/2019 and they informed we wont be able to repair it as there is a problem...

I am the regular customer of our company. Here informed that my samsung led tv model no.
Ua32fh4003r, version no. Cd01 is suddenly the picture stopped disply on the screen. That the picture stopped disply and also the power not supplied. This problem succeed just now. I request you to arrange engineer from our company. (This is the second tv in my house with the same problem)
But i'm very frustrated with my led tv, & your servicesbr...

I purchased new a9 handset on 25th february. I faced software as well physical problem within 5 days. I approached nearest sevice centre i. E. Vikaspuri near janakpuri west metro. Mr. Shaukeen, the manager of service center refused bluntly that they'll not issue d. O. They asked to drop set for 1 day, & i handed over for 2 days. After getting set software problem which was there before was sorted out, but dragging of battery was...

Hello samsung,

While removing the glass shelf from fridge it broken into pieces without much impact to it. I feel the glass quality is very poor considering how it has been broken into pieces. Seems this is happening for considerable people here. Can you reply on this.?...

I need to it to be replaced.

Regards
Gopikrishnan s
[protected]
[protected]@gmail.com...

Hello sir,

I am writing this email after having 45 minutes conversation 3 times on customer care centre at all available levels.

My washing machine shows problem water levels and water supply is not cut off at the sleceted level. We got it repaired from your service engineer (Dixon engineer) as per attached bill on 4th october 2018.

Now this is again malfunctioning in less than 6 months.. And...

I have an issue with a Samsung galaxy j7 max handset. I hardly bought it 10 months ago and I have visited service centre almost like 3 times and my issue is not solved and I had visited the service centre again and to said my issue and I'm feed up with this handset it get hanged everytime, overheating, auto switch off, often contacts and data get deleted no battery pack . When I first visited service centre they changed my battery and second...

Complaint no. [protected]

I would like to bring into your notice that this is a serious issue about samsung galaxy s-10 e model no. Sm - 970f/ds. I purchased this set on 10/3/2019 from sri sidhbali mobile rishikesh and paid 56000/- but i cannot expect this kind of inferior quality of too much expensive set. This set is heating too much more then 45 degree temperature but your customer care center says that they informed the...

Hello sir my self advocate sahdev hooda. After your call i am again visit your samsung care and they told me this handset problem not solve by her team. Because this handset was not updated compare to new mobiles of samsung. I am purchase this handset of amount rs 23999. Today this handset like as a waste mobile in my life. I am not use apps like facebook, tweeter, etc. I am harassed by your samsung employ. Please tell me my fault. My contact...

This is regarding my samsung s8 plus phone. My handset has been giving me problems from the day i have purchased it. The akg earphones have not been working.
With a slight drop my display is gone. Contacting the customer service of samsung is one of the worst experience ever. They are never ready to help & keep my phone on hold for so long that i have to ultimately disconnect. I've been calling diligently everyday for the past 4 days...

My fridge double door lock is broken, i have raised a complaint before two weeks. The tech who visited didn't even bother to fix the issue. I keep calling the technician on daily basis but he promises to fix the issue but the same continues. I want disciplinary action to be taken on this tech also fix the problem asap

Ticket number-[protected]
Technician mobile number-[protected]...

Hi team,

This is rajendra tavhare. I have been using smasung galaxy a8 with no problems and also happily... Suddenly before 3 weeks i get the update on my mobile... And i did... And problems started...
1) mobile excessively heating while using or just put on internet only... (Before update there was no problem like that..).
2) mobile battery would be drain in 2-3 hours (Before that # update i was use mobile whole...

Respect sir / madam,
With due respect my mobile samsung on7 pro (Gold), b01ddp7d6w, serial no-[protected] has lost on 16.03.2019 at jajpur road market which from dist-jajpur, state-odisha. I have buying this mobile set from amazon which order id[protected], cst no-[protected] & invoice no-ka-qsau[protected]. I have bring this on my friend's (Santosh kumar sahu's) shipping address which detail is attached herewith.in...

Dear sir
Mai s10+ ke bundle offer mai samsung earbuds 8th march ko order kiya thha jiska order id [protected] hai. Mujhe aaj 19th march ko packet delivered hua. Jab maine earbuds wale box ko open kiya to uske andar only cable box thha or earbuds nhi thha. Iske regarding maine turant toolfree number mai aapke representative se talk kiya ki aage mai kiya kru. To unhone reply diya aap some snap samsung store ko mail kijiye. So mai some...

Hi, recently i purchased a new mobile, samsung a7. Today i recieved an update. After the update i am facing several issues like network error. I am nit getting internet most of the time. Kindly do something with new update released (309mb). Even my friend is also facing the same issue after the update. I think this problem is seen in most of the devices after the update.
Kindly do the necessary things and sort out my problem.
Thankyou...

Use s9 purchase date 24 march 2018 facing problems from the 3rd day of purchase visited service center more than 10 times still facing issues their service is worst even one plus service centers are 1000 times better than samsung's please don't buy any samsung product just wasted my 58k on this # their products r worst their service is more worst than it's product...

A year back i took samsung note 8. Initially the phone was working well.. But later i had some problem. When my phone was under warranty i walked in to samsung service center which is near to my place i. E r. J. Mobile care service bhaveshwar arcade ghatkopar west. And they treated me well that time. After examining my phone they changed my display as they found some bubbles and they found the battery was not running that good. And they also...

I bought samsung s9 plus before 4 months. After a long time i decided to use samsung brand but now i realize i made a huge mistake. I always use my mobile with utmost care still within 4 months i faced network issues in this mobile. It was a recurring issue so i spoke to your service center guy and he asked me to visit the sc. I went there, he checked my mobile and said mother board needs to be replaced as it seems a major concern. I wasted...

Dear sir / madam,

We have got a call from mr. Robin to say that samsung senior person will call us for our issue on 13th march 2018. On 14th march we got a call from mr. Manu he said he will find out the details & lets us know the same.

Again mr. Manu called us on 15th march 2018 & told us that give us time till 18th march we will find out the solution for your issues & call you but till this time no once called...