Samsung India Complaints & Reviews

I had lodged a complaint about my air conditioner on 21/4/18 at visakhapatnam and the complaint number given was [protected]. Inspite of repeated reminders and requests no one has been sent. Every time they keep saying that they are looking into the issue. Have never been so irritated in my entire defence career of 24 yrs. These guys are really bold to hire such people with so low an intellect that its shocking....

I had heard about the Samsung Side by Side and found the features to be
interesting and as such purchased the same from Talaulikar Electricals,
Margao, Goa vide Invoice no. SC2087 dated 08/02/2014.

Model: RS21HSTPN1

Sr.no: V00143ADC00603H
As such I started using the refrigerator, to my astonishment on the 5th
of December 2017, the refrigerator stopped cooling. Utterly shocked
about...

I would like complaints against Mobile Phone J7 Max due to Phone getting to Freeze (Dead) Status so i want one and only phone replacement. Regarding this issue i have caller may times to customer care at[protected] for instant solution then we have visit for phone submitting to service center on 9th April 2018 at 10 AM samsung service center with job number [protected] . Firstly service center engineer said to me if you saying phone...

3days before we bought washing machine at digitalvision vijayawada, andhra pradesh. Tha major problem was installation. Had to struggle alot and fight with people for installation. Every time i called they told it will be resolved within 24 hours. The response was very bad regarding installation. This is the first time i bought samsung product that every time we went l. G products but never face this type of problem. Today we felt very sad...

Dear sir/madam,
This is in reference to the samsung 1 ton air conditioner model number – ar12mv3hewk which i purchased from shree rajendra departmental stores pune on 17th march 2017. The day the air-conditioner was installed it was in the working condition and your customer service person demonstrated well. After one week it started giving trouble. The room was not at all cool even though we tried to increase the temperature. br...

I raised the complaint vide email dtd 17 oct 2017 to m/s samsung. I am an exserviceman ex-chera (Jco), marine engineering professional from indian navy. I have purchased split air conditioning unit on 06 april 2014 from m/s croma, electronic megastore, at infinity retail ltd, thakur shopping mall & multiplex, near dahisar check naka, thane. The details are as follows:

1) model no - ar12fc5uaebn
2) invoice no - slf02a[protected]...

My references no is 1176873. I called to get my fridge repair on 23 april. They said that they will send in 24 april at 10.30 am but entire day went off and the technician didn't turn up. When i called the girls on the phone were very rude and said you want the technician or not else get the repair done somewhere else. Am still waiting for the technician nobody turned up....

I bought samsung c7pro from croma goregaon oberoi mall on 2nd april.
On the day of purchase, its power key was dyfunctional. It was working sometimes and sometimes it was not working. I reported this issue within 1 day of purchase to croma, which didn't listen to my complaint and misbehaved.
I reported to samsung which after lot of arguments, finally took away handset for inspection on 13th april and returned as it is on 17th...

Respected sir/madam,

I have purchased samsung led (24') on 22 apr 18 and requested for installation of led to samsung customer care vide product request number. [protected]. Samsung service provider was contacted on 23 apr 18 for installation, they console me that installation will be done by 23 apr 18. I contacted service provide several times but there mob no. [protected] became swith off after 5 pm. I am very disgraced from...

Dear mr. Hc hong,

Greeting of the day!!!

I regret to inform you that now your company samsung is manufacturing the low quality product or there is a manufacturing defect in my purchased mobile phone “samsung galaxy j7 pro (Sm-j730gm/ds) ”. Let me tell you in detail why i wrote the above words.

I have purchased a samsung mobile j7 pro two months back, within 1st 7 days i found very light pink...

Hi i have purchased top loaded fully automatic washing machine.. This machine is not cleaning clothes at all. After multiple complaints and engineers visited, still it is not cleaning cloth. Every time engineer visits the place but they don't give right feedback to company. Mr umang from call center very aggressive not taking any complaints of customers. It has been told multiple time. We have another same type washing machine cleaning cloth...

Dear sir,

My mobile not working properly. Modal (Samsung J7 Max ).i have warranty on my mobile. Last month 31/03/2018 .i gived my mobile in BHIMAVARAM Samsung services center. They told me it will be taken 7 working dayes. But still now they can't repair my mobile and they can't answer me properly. I[censored] also not consider my compliment I will to go to consumer court on this issue....

Here i m dr.rahul ramesh chaudhari from nashik, maharashtra..i purchased my samsung refrigerator on date 25th august 2017...now 7 mths completed up to date...my customer care reference number is [protected].refrigerator is single door having model number RP24M289YR2. and product serial number is OAAP4ZAJ800217R of 230 lit. capacity. i registered my complaint to customer care on 17th april 2018 about cooling system fault, they send engineer..he...

Hi,

I have called Samsung call center regarding my refrigerator malfunction. It is under warranty and service engineer came and change parts. After 2 hr. same problem arise. He came again next day after repetitive calling he came and did nothing. on 3rd day he came and ask to take refrigerator. Now am frustrated . I called 7-8 times on india customer care and numerous time to this engineer. Now they are telling part will come...

I recently purchased a 1.5 ton ac from reliance digital aashima mall Bhopal. But during installation it was found that 1 ton ac outdoor unit was packed in 1.5 ton box. Model no of both indoor and outdoor unit was different & they are incompatible. This is a clear manufacturer defect.i consulted the store but their response is very slow & frustrating....

Hi.. I bought Samsung phone from shop. Samsung.com on 12th April as it was committed that phone will be delivered in 2-4 days. Order no.[protected]. I am following with Samsung support team everyday, but getting only reply that they are awaiting revert from their backend team. Its already 9 days gone and i am asking them any information, they are giving only single answer.. I haven't seen such pathetic and unprofessional team in my entire...

I have been using samsung side by side refrigerator since 2014.
However since past 6 months i have been facing very low cooling on the freezer side of the fridge.
I placed the complaint at that time and the technician changed a part and it started working but only for a month. The same issue arose again and when i placed the complaint again, the technician visited and informed me that the service centre has changed in kanpur...

Sir mere pas[protected] ko nena roy name se 1 mahila ka phn aya. Usne muje bola ki apka no select hua h j7 prime milega apko sirf 4000 rupey me. Uske bad aj[protected] ko fir se call aya ki apka parsal nearby post office me a chuka h jake lele. Bich me 1 bar adress verification ke liye b call aya tha. Mene abi tak vo parsal liya ni h qki muje isme kuch fake lag raha tha. Aur vo itne confidently bat krte h ki jaise isme kuch galat ni h aur apko...

I have raised request for refrigerator problem on 20th april 2018 and have been calling customer care daily for service but no action taken till date.. I'm so much disappointed with the service and every time i call they have given me service number on daily basis with out realising that they have not attended the previous customer request.
[protected]
[protected]
[protected]
[protected]

Pathetic service...

I installed first time samsung split ac from nearby service center.
On 19 april 2018
Service agent no. [protected] (R k enterprises), chhatarpur
Agent came to home and they are (Two) boys who came to install.
They do not have proper drilling machine, so they increase the pipe length (Copper pipe) for which i have to pay extra charges,
And during welding the gas pipe they make two burn spot on outdoor unit.br...