Samsung India Complaints & Reviews

Dear samsung,
I have purchased the refrigerator in 2014 and 3 weeks ago the freezer got spoiled. We called your service and one of your guys fixed it but the fridge freezer was spoiled again and there is bad smell coming which is getting worse. I think the technician has not done his job and he has spoiled the fridge. I request immediate action on your behalf to send a professional to fix the refrigerator as the smell of the fridge...

Hello,
Purchased samsung 42' led tv in 2014, recent days white light shown on screen. When samsung technician attended, he told display unit to be changed.
How come the display unit spoiled in less than 4 yeas of time? Is qc not tested properly? Or samsung policy says get 50k form customer while buying and get another 20k as service?

Lost the confidence of samsung products....

Dear sir / madam,

we are global service providers in medical equipments.

Our led compalint no - [protected]
date 21 april 2018 still not resolved from 10 days .

We want to inform you that our nasik home led model no
ua49m5570aulxl amount of rs - 1 lacs taken on june 2017 and with in 10 months led got dead.

Your service centre not responding properly.
We don't...

Sir,

I am a loyal customer of samsung since last 13 yrs, started from samsung r220 phone to till date.

1.5 yrs back my wife collected all her savings to gift me your flagship s7 edge, considering that its shock proof, water proof and many more remarkable features.

Now, today i. E. On 30.04.2018 (My anniversary day) my s7 edge alongwith my mother's phone which is spice m6111, fall from same height...

I brought C7 Pro phone in the month of december 2018 and with in 14 days period i just clicked on restart button and the phone never switched on again and then at the service center they replaced my phone with a new piece .
And now again in the month on April 2018 it happens again, i just restarted my phone and it got completely switched off. I dont understand why .Is this model having issue or what .In the month of december also i...

We have purchased a fridge from m k electronics, c 197, new moti nagar, new delhi 110015 on 2nd february 2016.
After two days we got face a problem of gas lickage. And shopkeeper resolved this problem. And in same summer session we got face this problem again. And we are facing this problem again and again. And
Fridge not cooling.
Also shopkeeper not responding in positively. And saying there is no our garanty and...

I lodged a complaint against the samsung j7 prime on 19.7.2018 about the problematic set as it changed two spare parts, one was charging port and other is panel of the mobile. After lodging complaint, your very good office told to send the mobile to samsung care centre and i send it to shakherbazar centre under kolkata but they did not changed it.
Now, i noticed that you have shown the case as resoloved on 22.2.2018 which is wrong....

Dear sir.. We have purchased an 1.5 ton ac from pai international hyderabad on 10.4.2018. From 1st day it self its not working... 3rd day technician has come and said its perfect.. And we r not at all satified with that ac.. For 12x15 room it is taking around 90 min to cool.. And plz we need to exchange that to new piece... And there is no use of complaining to dealer...

One call (No. [protected]) was booked on 17.04.18 for general servicing of my ac machine purchased on 27.04.14. The mechanic attended my home and told that, it is not properly cooling as there may be some gas leakage and the machine is to be taken to workshop. He had taken rs. 295 for inspection though he didnt touch my ac machine except the switch only. He gave a estimate of rs.2342/- only. From the date of inspection the service center called...

On[protected] i bought a new samsung triangle inverter split ac 1.5 ton,

Within the warranty period on 10th october 2017 ac stopped working and the pcb board was replaced in the internal unit.

Exactly after the warranty expired and till date, there were multiple and repeated issues with this ac, where the ac stopped working very often in the interval of every 2 to 3 months time.

For each and every...

Dear Sir,

With all due respect, I like to bring to your notice.

so saddened by Samsung. I have no idea how to get my complaint in front of someone who matters.

Samsung is in the process of letting me down. Having been a long time customer and enjoying the many products over the years, I can say that with some clarity that I feel like I’m about to become one of those customers they let go and...

First of all i am not using any samsung products before 3rd april 2018 (First of all not recommending any samsung products to anyone),
But purchased samsung gear iconx (Because of the beauty of product) in bangalore city retail store (The it store - invoice number - it/gst/17-18/0014 on 3rd april 2018 at 8:00 pm) for inr 13, 000
(Gear iconx - rfah80084pe[protected] sm-r150nzwainu)

Go and charge for 3 hours...

On 22/4/17 I bought a new slip invertor AC with inbuilt stabilizer on with
request no [protected] installation was done and at that time no problem was
informed to us about sewer line and extra stabilizer he told us stabilizer
not require for this ac

After 1 month cooling problem started but we thought it may be due to outer
temperature and finally cooling stop and we decided to plan it''''s servicebr...

I bought a samsung 1 tonne split ac in 2012. It was working ok for the past six odd years. However, since this april it has stopped working. A local ac mechanic said the samsung ac's come with faulty aluminium coils which have frequent gas leaks and asked me change it to copper coils which will cost nearly rs8000.

Why do reputed brands like samsung sell their products with faulty parts? Don't you think it will cost your brand...

I am shubham, i buy a smart phone j7 max at the end of 2017. There is always hanging problem. Once i visit ashiyana nagar, patna service center they doesn't give the computerised receiving and repair in background. And give me back after 2 day the problem come back. Then i give to buyer place for service. Them after he do that for me.. Then sane issue i face from last three days and i come to boring road service center they are also not ready...

Hello team,

As i have faced disappointment with your service on my bluetooth headset gold - samsung, actually i purchased this device by december of 2017.
It has stop working i dont know the reasons, i have take it to the samsung service center they replied me that this will be never applicable for replacement.
I just want to ask you only one thing, we are buying brand for security and quality as important but...

Bought the ac from bajaj electronics, medipally in the month of march'18. Installation done after 2 days. Installation is not proper, from then we are facing problems. Raised a service request with samsung on 21st april to check the problem. Technician came after one day and informed that there is a gas leakage problem and the area does not come under their region and asked us to raise another request. Hence we raise one more request, till...

I purchased 1 ton inverter ac on 27 april 2017. Your service engineer carless mistake. My ac not working. Water hole not fixing correctly. I told in customer care simply answer warranty not cover service engineer mistake.

08 aug 2017
Ac installation request - [protected]

We paid amount 800

16 april 2018 - [protected]

Ac rabbit problem for water hole not closed by your service...

I have purchased the air conditioner on 31st of march 2018. From last 02 days the remote of the ac is not working. Display of the remote got vanished although the remote is in operational mode.

As per the service engineer mr. Laxman the remote is physically damaged. But as per my knowledge no physical damage was occured with the remote.

It means we are lying. I have never expected this kind of cheap service from...

This is in refernce to my jobsheet no [protected]. Where i gave my phone for repair and collected it after two weeks and asked them to look for how the batteryis performing and they said they will keep it under obbservation and after their observation period was over i was called to collect it though i went a week late to collect it. But i was aghast with horror when i checked my phone browser history to see they had wtched porn on my phone....