Samsung India Complaints & Reviews

Team,

I am very much frustrated because unfortunately, I have purchased Samsung product, I am listing complaint's and I need my complaint resolution on a priority basis

Regarding Mobile Phone Samsung Galaxy S8 SM-G955FD

I am frustrated with your repairing team, and your engineers I have submitted my handset in service center for around 4 to 5 times for the same or the other issues but I don’t...

Hi, i purchased samsung c7 pro almost 4 months back, last month, one odd day it fell from my pocket and display got shattered.
Same moment, i went to service centre and got a new display installed for rs6000 and now almost after 40 days the internal display ink got leaked and service centre is not ready to accept there faulty display, rather they are blaming me for mishandling the device, due to which physical damaged happened and...

* i have purchased samsung s7 edge around 24th july 2016 for 54000 rs in hyderabad.
* in less than 3 month if my purchase i. E. November 2016 screen got broken and i have replaced the screen around january 2016for ~ 14000 rs.
I had my struggles for warranty and finally ended up paying for the screen replacement.

* almost exactly after one year of my phone starting hanging for no reason and finally on first week...

Hi

I purchased a samsung battery on 17//11/2017 at your authorized service center in marathahalli for rs.1493. They provided 1 year warranty until november 2018. Replaced battery was not charging on 7th march 2018. So visited an authorized service center in marathahalli on 7th march 18. They provided another battery as a replacement since they found my complaint was a genuine one. However the 2nd replacement battery they provided...

Dear team,

Model no - ar18kc5udmcnna
Date of purchase - 23april2016

This is for your attention towards continuous problem i am facing for ac cooling for past two years from the date i have purchased the product.
When i buyed the product in april 2016, just little over one month o[censored]sage ac cooling stopped, though fan was working. I made the complaint and an engineer from samsung came and installed...

I purchase a samsung refrigerator from khosla electronics but yous service executive called me every day for demonstration but no one visit my home last 6 days. My order no is [protected]. Every day one of your service executive called me and told me he is coming but end of day no one came to my house.

Purchase date-08.05.2018
Model no-rr20n182yr8/hl
Or no-[protected]

Very poor service i couldn't...

I, yjjayasimha naidu, 4-2-282, db colony, hindupur of anantapur dist. Have a samsung 102cms led smart tv. Warranty period is over and now dark horizontal shades are seen in the display screen.
May i request you to arrange your authorised technician for the repair.
My contact nos-[protected], [protected].

Early reciprocation is highly desired.

Thank you....

I had launched a complain to samsung.
I asked them to come to my place to repair my refrigerator on 9th of may they said that with in 24 hours an engineer will come to inspect your refrigerator, on the next day he came by 3 pm but my appointment was scheduled for morning 10am, still i ignored that, the engineer said its gas refilling thats has to me done and some other person will come after another 48 hours but no one arrived at my...

Hii. My self is dr. Nadeem khan dental surgeon. I deposit my mobile on 10.5.17 at service center. Your employer miss neha mishra told me that u can recover your set on 12.5.17 then i call on same date for confirmation she pick the call and misbehaving to me. Just i ask her why u abused me she is very fire on me.
I m regular customer of samsung product plz take action about your employe.
Thank you....

Dear sir/mem

Meherabani krke aap meri washing machine repair krva de

Me biaora dist - rajgarh m. P ka rhne wala hu

Yha par maa telecom ke naam se ek service center apoint he samsung ka

Jisko mujhe khte khte kareeb 4 mahine ho gye he

Lekin service center se kisi bhi tarah ka koi response nhi he

Khte he k abhi banda nhi he,,,,,, dusre area me gya he,,,,,,...

Complaint no: 42598011.
There was no cooling in the lower section of my refrigerator, so i called the samsung service centre. The operator told me to empty the entire fridge in order to defrost it, i did so but the fridge was still not working. I called them the next day asking them to send a technician to solve the issue. The operator told me that they will send the technician the next morning, i waited till noon the next day before...

My request for repairing my washing machine dated 17/04/2018 was attended by mr. Jijo ([protected]) & machine was taken on 27/04/2018. Since last few days i am trying to contact service center but no response from the telephone no given for contact, [protected]. Now it says there is no number as it is!
Please help me to contact the service center or you may pl. Advice them to contact me.
I request to help me & get my washing machine...

Hello, i have samsung ac split, had some problem raised request, samsung service team fixed and changed 5000 rupees +, and same problem appeared again after 2 months and i have raised request again, this time they charged 10000 rupees +, they have cheated me for first time and second time.. Not sure if they have really fixed it or not!!.. I want my money back which was first charged as the problem not fixed. Then only i will pay 10000 rupees.br...

Congrats for you hectic customer service.
I buy samsung mobile ph j7 pro in 27 march 2018. And i am facing huge problems from day one. But high was when within one month display got black. I request to samsung please replace my ph or refund payment but they are saying we can change display only. As i did not use my phone even one month they are saying use repaired phone. If i need to use repaired phone than way i buy new ph i can buy...

Product : samsung refrigerator rt34m374359
D. O. P 26/04/2017
Dealer noida electro appliances gallery pvt ltd (Csd canteen outlet)

The company did not call us for an amc renewal, thus skipping the one year period. When contacted in may they refused to offer an amc. Since then i have been lodging various complains, speaking to officials. The last update was from [protected] 8 may 2018 at 351 pm for 6 minutes informing...

Order number[protected] was placed and cancelled on 26 th april. It was a prepaid order. Money was paid through mobikwik wallet. But money has not been refunded although 10 days passed. I am unsure whether i will get the refund or not.. It is very much disheartening situation. People will not buy anymore product from your site in future. Several times i made contact to samsung care. They told me that money will be refunded. I do not know when...

My samsung j7 mobile had a abrupt shutdown issue and i had approached samsung service center, jayanagar, bangalore. After inspection it was told that mother board had to be replaced. So we didn't agree with this and took the product back without repair. But in the process of inspection the service person had broken the lcd panel for which upon enquiring there was an arrogant reply from the service team. To my surprise after 10 days the mobile...

I own a samsung s7 edge for past 1.5 year and now the display shows a pink line on the right side. It seems to be a common problem to every customer who own a samsung s7 edge. I was planning to upgrade my phone to s9 but due to the issue am afraid. The cost of changing display is equivalent to purchase a new phone. Please resolve the issue favourable to customer so that i can continue using samsung products with out fear and on trust...

Dear all,

I bought a samsung s7 edge phone in dec 2016. The phone was kept with a lot of care. No visible scratches and the phone was never abused.

The details are as follows:-
S7 edge
Imei-[protected]

There was a software update message and i updated my software. To my shock the phone cranked off. It did not start and hence eventually i took it to the samsung service center....

I hv submitted my phone in servixe center and without my notice the motherboard was changed. I have already issued a complain with consumer forum but no steps has been taken by them as i m having issue with this phone on a regupar basis my number is registered with [protected]. None of the agent is able to help me out and now no calls has been received from your customer service as well. My phone is lying with customer srvice since march 2018...