Samsung India Complaints & Reviews

This is for your kind infromation i have purchased a led tv of sumsung on date 04 october 2016 through online snapdeal. the voice of tv get damaged. after that i did call to customer care and excutive told that the tv will be replaced, my agent will take this tv from my house address and will be replaced this item. almost i have completed one month and getting nothing. please look into this matter and provide the new led tv soon.
Model...

I am using Samsung J700 since 21.11.2015.Now I face a problem regarding the display of the phone.I went to service center and the mobile was handed over to the service center.
I was stunt when they replied that the display is broken without a single scratch outside of the phone.I have asked for the replacement but they are asking for the money.
I have decided to log a complain to consumer court regarding the issue.I asked the...

This is with reference to the issue i am facing regarding my samsung galaxy a8 handset.- bill no [protected]

On 31- nov, 2016. I have started facing an issue with the display and touch of my handset.. I called customer care immediately and registered my complain they suggested me to visit the service center located in sector 3, noida hcl services. When i visited there, they said that there is a physical damage in my phone so...

Sir /madam,
I am abhinav kumar from jaipur rajasthan i have purchase a 838 lt. Fridge side by side with dispenser and showcase from great eastern on 28th oct 2016, after 5 days not a single person call me about the demo. I am highly regret and unsatisfied with this behaviour from your side. I am a regular customer of samsung. So plz take action as soon as possible.
Regard
Abhinav
[protected]...

Hello Sir,
I have given my refrigerator for repairing 10 days back and till now there is no information regarding its repair. We talked to higher authorities also but still there is no action being taken against our complaint. We are not at all satisfied with u'r companies service. Very poor service is being provided by your company. In future we are boycotting your companies product.

With regards
Suresh Singlabr...

I am hand over on my phone last 4th October but hi did not redound 1 month and not any inform, my phone Samsung a5 (2016) and fill the very bad service bad experience with daily apps please returned my phone i am coll few time but not any quarry for app daily ..always hold the and cut the coll, i am not satisfied
with the app daily, , , hi asked only 21st working days but my time period is over,...

My refrigerator compressor is not working i have always complaining to costumer care but not give any reply that's why i am again complaining my fridge with single door model no rr1915carx/tl/2014 have compressor damaged people of your company came and take me 300 rupees as a coming charge you have to plz prepare my fridge and we have complaint many time in call to costumer care and he always tell us that we sent the mechanic in few days...

I had bought a new samsung galaxy j7 phone. The product is within warranty period till now. But sometime ago, it was exposed to lots of moisture during the rainy season of mumbai. Probably exposed to rain water a bit, and by bit i mean just touched and not drowned into water or kept under the raindrops. And after that, it all went bad. The touch screen became unresponsive. I had gone to ghatkopar service center as well to get it repaired...

- two months after purchasing my samsung phone developed problems with inability to hear the caller through the handset.
- on calling samsung service center, i was told that being a "premium customer", the faulty device would be collected and dropped back to my residence after repairs.
- the task was assigned to hcl services, a 3rd party vendor appointed by samsung india. the device was handed over on 18. oct.16 and after 2...

Hi
Govind thapde i choice date 5october 2016
That timin i problems hiting but samsung problem not sole. samsung a5 2016 smartphone.

But this phones is that times. vry hot and samsung carvic not give so company on complaint i not give rs 21900 and i comlem samsung on copny coplelen in cussmar cort
Plz ignor my coplen

Olredy give complen me

My emails. [protected]@gmail.com
br...

Sir i purchased j2 16 mobile of samsung in the month of august 2016 after using it for two months it stopped functioning and its display screen was damanged due to over heating but the customer care centre of the samsung at gandhi nagar told the phone is damaged due to shock which is not true. company is not accepting the built in defect of the phone. the ime no. of phone is [protected]. bill no. [protected]
Kindly look into the...

My samsung microwave owen is defective again (model: mc28h5025vb), i cant believe that a new samsung product is not able to use within the inertial guarantee period as it is getting defective repeatedly.

I bought the product on last april, now it is the second time the product is getting defective. i registered the second complaint ([protected]) and the system has been inspected and ordered the spare, but still no body is show...

Sir, i m writing this because of bad and delayed customer service, i had bought my samsung j7 on march 2016 and previous month i have given it to local samsung servicing centre due to display blinking problem, so it has been 2 week they are not providing me the exact date when they will provide me the mobile, i have visited there many times, called several times but the answer remains the same, 'call tomorrow or call day after tomorrow, or...

Hi i bought mobile from samsung its just one yearback. The phone becomes hanging the problem is not resollved mobile hanging, software is not working properly, mobile getting off in middle, displaying is not working properly, display press key buttons not working, service message not going properly from mobile, visiting service centers 2 times from last 2 months, no proper response from the service center, huge loss of reputation for me...

Myself jayasingh from chennai. purchased samseung smart 32" tv on 27.02.16. model noua32j4300. frequently problem facing. finally myself registered compliant on 05.10.2016. till date samsung ready to resolve that issue. four times mechanic visited they changed some spare even after issue not closed. they not provide service reports. currently we are not using our tv for the past 20 days. tv is in gurantee period. we request samseung to replace...

We bought refregirator on 29/10/2016 from Bajaj Electronics. When, I called customer care executive and spike to si called Shanmugha Priya cutomercare executive. And they promised to allot a technician to our place. His name is Erumula. when I called him first he said once he comes to our place he will call me. And I was waiting for him till evening 4 pm. when I called him again he said he already went back and sent another person. when I...

Hi,
Last year on 8th nov 2015 i brought samsung home theater ht-j5550kht-j5550k, it was working fine till 10th oct 2016 post which home theater was getting turn off automatically
On 15th oct had requested for samsung service engineer to fix my issue with home theater but till now (31st oct) my issue is unresolved
As off now i had nearly 3 to 4 samsung service engineer vested my home but still issue is unresolved & service...

I bought a 48 inch JU7500 4K Samsung TV in May 2015 and also spent a huge sum for extended warranty. My consumer no is [protected].

Today when I complained to the customer service about a defect in the remote, they casually replied that my TV's warranty has expired and that I'll have to buy a remote, despite me telling the agent that it is under extended warranty.

Very callous attitude of the agent reflecting...

As my Samsung j2 had problem with display just with in few months gave to service centre, at frist they say they would do it in 2 days then they say 3days and again and again 3 days then not even pick phone in land line or mobile, after a month they read to for the bill amount, this was only after a huge complaint. It got me a huge loss of both mental and physical of me and my family. It was a problem of display . This was used by my mom...

I had purchsed on 10th april, 2016 samsung mobile no. Sm-j500fzwd product description :sm-j500fzwd-white, imei no.[protected] from m/s astute systems pvt ltd. Bill no. S16/79 dt[protected] of rs.11, 400/- from the begning the product (Mobile) is not working properly. I visited on[protected] the service centre :[protected] r j mobile care service, ghatkoper (West), mumbai 400086. I called the service centre to-day i. E.[protected] about...