Samsung India Complaints & Reviews

I have buy samsung s6 edge on[protected] but some issue with battery thats why i have contact samsung care of tonk road jaipur Rajasthan on[protected] and they take my phone on 14.10.2016 for change the battery but till[protected] my problem not solved.
I have face many problem from[protected] to[protected] because i have not another mobile phone.
I have lose many business deal if my problem not solved today then i have take...

Samsung Customer ID : [protected]

I have submitted 2 note 7 initially for replacement on 21 Sep and second device on 24th Sep 2016.
As per Samsung, they had approved for replacement and asked me 15 Working days to give me a replacement . .

As Samsung decided to discontinue the production, on 19th Oct after numerous follow-up, Samsung (Premalatha) confirmed that They would give me a refund of 59990 per device.br...

I am using Samsung top load 6.2 kg active wash plus wobble technology washing machine for the past 3 years. Nowadays it makes huge sound and shaking while running. I have contacted customer care to register complaint, they told I will get a call back from technicians, seems no such calls so writing this complaint mail. Kindly help us to resolve this issue ASAP.

KAMALNATH
[protected]
CHENNAI, TAMBARAM....

I had purchased the above mobile from Big C on 22.10.2016 vide bill no. [protected] and the back button of the same was not working properly from the day one and it was taken to the show room on the very next day. They have changed the tampered glass of the mobile thinking that the problem may be due to that. But it has not solved the problem. again it was taken to show room and asked for the replacement of the instrument but he denied. On...

My reference no is [protected]
My product was samsung/mi16800 mah powerbank
As shown in the pictures it is all dirty, there r scratches, it is shaking from inside, not working. i have been trying to call u from day 1 the day i received the product. i tried to call u but no one picks up if picks up then my call is put on hold n then it gets disconnected automatically. i even emailed u about the procedure of returning the product...

Screen of my mobile Samsung Galaxy A 8 was broken. It was out of warranty. I gave it for repair to Samsung centre in Kalkaji, New Delhi on 28 Oct 16.
Till now I have no information if it has been repaired.
They have taken original bill and Invoice to refund part of money if it cannot be replaced.That has also not been done.
They do not respond to the phones.
I do not know if they will repair it or refund part of...

Dear sir
I purchased one samsung refrigerator model no rr23k274zuz/nl sl no 0a6k4zah400 279 l on 08.04.16. immediately within a month when its door was opened, the bottle guard fell down and broken. when i called them, they informed that there is no warranty and you have to pay for that however i paid rs.195/- and got it replaced. simultaneously several problems like over flow of water when defreeging and coming inside the fridge and...

I purchase a phone of samsung company, after 3-4 month that particular phone is automatically start & automatically switch off.After that particular problem.I was consulting to nearer samsung service center but the manager is not giving me any response about my phone.
for that particular phone i have to suffering a lot. kindly take a suitable decision for above problem
.
Thanking you...

Sir
I was purchased the Samsung j7 mobile last year. Now my phone display was flickering. I can't expect this problem in just one year. Service centres asking money for new display. It is cheating. I want to complaint regarding this issue.
Samsung is a big company. Service centres telling your warranty period was expired. I can't accept this. How the problem will be raise after one year. It is cheating. If I'm not getting any...

Hi this is muzahir one of your customer who bought your product on 02/10/16 but due to durga pooja your technician who was supposed to come for a demo could not reach me... So my washing machine remained packed so he came on 18/10/16 and he unpacked the product and he showed me one of the leg side was damaged so he asked me to call the shopkeeper who sold me the product so i did and he asked me to wait for few days and told me that a guy...

Complaint lodge on 30.10.2016 any Engg. not contact to me and not attend the complaint. Further remind on 02.11.2011 & 04.11.2016. Today contact for problem solve in TOLL FREE NO. But operater said no complaint on 30.10.2016 then further fress complaint lodge. Complaint NO. on 30.10.2016 is [protected] and today complaint no. [protected]. Please see the matter and resolve the problem. MY ID NO. [protected]. THANK YOU....

I had booked a complaint on your toll free number on 25th October that my refrigerator had stopped working. Complaint number given was [protected]. I I received a message stating that Sevice Engineer Santosh will attend to the complaint. When I called him the next day he said that he does not cover my area. I called the toll free number again and my complaint was assigned to Kesharmal on 26th. He attended the complaint and said that a part...

To
The
Customer Care Department,
Complaint and grievances
Samsung

Complain no [protected] dated 26/10/2016

Date 26/10/2016

Sir,
Sub: Samsung mobile, Model Note 5, purchased on 05/11/2015 – service under warranty and data retention.

I have purchased one mobile of above model on 05/11/2015 from Reliance Retail Trade, Diamond City, North Mall,...

This is farheen fatima, i was purchased samsung note 5, on 15/05/2016
i was facing a problem first day of purchasing.

but so many problem comes day by day like HANGING, POWER DISPLAY PROBLEM, HEATING, NETWORK PROBLEM. CHARGING and so many i was frustrated with that device, i was submit the device in samsung services center on 13/10/2016 they give me one week time but the are not provide me proper resolution.
i...

I have bought samsung microwave oven from khargar snehanjali store navi mumbai on 27.10.2016. I was assured of product demo within 48 hours but so far no technician has so far come for the demo. It is causing me a lot inconvenience . I have regestered 2 complaints over telephone vide registered complaint no.[protected] .Mr Satendra has been appoited as a demo person but he has failed to turn up even after repeated requests. I request you to...

Purchased samsung on7 pro gold via amazon #[protected] on 18/09/16
Issue: product was damaged inside which is not known until headphone was connected. System goes blank or restarts.
Concern: samsung is not agreeing to replace.
Now samsung is claiming that they can support in chargeable basis. Case ref #[protected]
Radhakrishnan
[protected]...

We had purchased Samsung hd 5k series 32 inch tv nearly 6 days ago n still the person from company hasn't come to set it up..it is still wrapped in the box...on contacting your agent he is still carefree and delaying the date to come n setup the tv...Samsung India you are giving the worst customer service I must say..n never going to buy any of your products from now...

Hello

Earlier I believe that Samsung have good product with best service provider but now I find that the Samsung is the worst service provider. I am using Samsung LED (Model No: UA22F5100, S/N: 23533ZNG811259L, Invoice date: 17/05/2016) since last five months and I am a victim of your technical fault in my TV. Lining appears at display while the TV is on. I contacted customer care since my TV is under warranty period of 1...

दिवाली की रात मेने अपने भाई को फोन किया और फोन को अपने सामने रख दिया उसके 2 मिनट के बाद फोन उठाया तो मेरे चालु नही हुआ क्योकि उसका Display काम नही कर रहा था फिर मेने उस फोन को Service Center...

Hi hc hong i buyed samsung smart tv 40 inch 5570 on 8/11/2016 and its wifi worked only 10 to 15 daysand after that its not working. Engineer visited at home and asked me that we didn't replace the tv we give you the solution and almost 5 days to be going on there is no solution from samsung. I am totally fed and frustrated that i invest 50000 in samsung tv and they are not able to resolve issue and asking me that we cant replace tv which...