Samsung India Complaints & Reviews

Dear Samsung,

I am writing you since I have worst responce and answers from your authorised service in annanagar chennai and through customer care . The commitment which was shared by your team is extended day by day and your people are harassing the customers like anything by giving lethargic answers .

I had headset problem 10 days back I visited the authorised service center on 26th of October and waited nearly...

I have bought samsung galaxy s7 mobile phone on 2nd jul 2016 from paragon store, thane (W)

I took the phone under your 10% cash back offer so i paid all the amount by debit card

It was also mentioned of that bill that i was eligible for the 10% cash back offer within 90 days
Please look into it as the 90 days time period has elapsed
It is my hard earned money please help me sir
I tried complaining...

I have given my tab 4 for repairing at samsung service centre(Manasi) on 17th oct2016, Bill-460.
On 18th, the service centre people confirmed their is water damage inside and the board need to be replaced.
It will cost around Rs 7500/- and will take abt 10days.
So, I accept it and asked for them to repair the device.

On not getting any call from samsung service centre even after 10 days.
I called...

I made a complaint for samsung monitor for having a horizontal lines on my pc there service person came, checked and said its not cover under warranty because it is physically damage by cockroaches i was shocked after listening this can a cockroaches can ever cause damage to panels. I didn't think so ok for a while i accept but its not my fault i not inserted cockroaches inside my monitor. So i called customer satisfaction center and follow...

This Incident happened today (03/11/2016)
My job sheet No -[protected]
Koparkhairne Navi Mumbai Branch Manager Mr.Parvesh
I have been facing problem in finding status on my phone repairing, after 40days I spoken to Samsung live chat.they asked me to go and speak with Manger of blueberry globals service center..when i visited a place and asked for the feedback form . they asked to take the Damaged phone and to leave the...

I have purchased Samsung LED 80 cm 32H5500 in Oct 2014, few days back there was an yellow & green lines started appearing on display screen and also the volume gets low, I have contacted the customer support ( Complaint Nos/service order [protected] & [protected]), we have been told from there support team that some panel needs to replace and that will cost me around Rs 17, 000. I wont understand the quality of samsung? how someone can pay...

Hi i purched samsung microwave in jan 2016 after 9 month start heating problem. After that i register a comp-lent in samsung customer care. Everyday they told today our engineer come in your register address and resolved the issue but after 15 day of comp-lent no engineer are visit or contact us. Can i put a case consumer court in against sumsang. Please suggest me...

Sir,
I have purchased a samsung galaxy j5-2016 mobile online by flipkart.com. The invoice date is 28/06/2016 and imei no is [protected]. The travel adopter cable was faulty and under warranty period i approached your service centre on 10/10/2016 regarding exchange of the adopter cable along with the bill and mobile. Your service centre care and care, civil lines, allahabad told that cable is not available with the store and come...

Three years back we purchased a double door refrigerator from samsung outlet in india. Little did we know that the product was faulty. Six months after purchase, the refrigerator compressor stopped working and hence no cooling. Since compressor doesn't come under warranty, we paid for it. Since then it has either over freezed or didn't preserve.

The customer service executive and the service guys were unprofessional and not...

I bought samsung microwave on april 2015, with in 6 month it stop working that time it got corrected with out any charge, now it is just 18 months from purchase now it's not working, now samsung service people are saying it need 3000rs to get corrected, i didn't expect a poor quality from samsung, please go through my problem and give me a solution...

I purchased a samsung j2 2016 mobile 2 months back. Now the display of the phone has damaged and when i went to service center they refused to repair it in warranty period and demanded 5000 rs. For repair. They said i have broken the screen. But i can say with full trust that i have handled the phone with full care and i deny my fault.
My phone should be serviced in warranty only....

I recently bought samsung a9 pro. after using only 4 5 days i'm facing heating issue. the handset is heating very fast while downloading files through net. i'm realy worried about the heating and also mobile is hanging without any extreme use. the phone is realy lagging and its only 5 days from now. i want to return my phone and want my money back or will exchange with any other samsung phone. please inform me what can be done about this....

Myself jayasingh from chennai. Purchased samseung smart 32" tv on 27.02.16. Model noua32j4300. Frequently problem facing. Finally myself registered compliant on 05.10.2016. Till date samsung ready to resolve that issue. Four times mechanic visited they changed some spare even after issue not closed. They not provide service reports. Currently we are not using our tv for the past 20 days. Tv is in gurantee period. We request samseung to replace...

I have purchased samsung refrigerator from kohinoor thane west in march 2016.
The fridge has stated giving problem of non cooling and samsung technician has repalced some parts 2 times but of no use. From last two months the fridge is in non working condition and reply from samsung is.. Your complaint is in process.
From last 2 months we have suffered heavy loss of food and eatable items and has also affect the health of children...

Hi had purchased a samsung on 5 on the big billion day which is not working properly and after launching a complain to flipkart no legal action is been taken from their end but been receiving a call by the caller saying the would be doing it as i recd a call from [protected] the true caller does not verify that they are from flipkart but asked the detail saying that amount would be transfer to my account i forwarded my cr card no including...

Bought a Samsung note 10.1 in the year 2013. Now the motherboard is having issues. When I asked can we repair the board, they said no. Then I was decided to buy new board, but the service technician said the motherboard was stopped by Samsung and can't be replaced.

I am decided to log a consumer complain against Samsung India and the service center.

Spent 40K for a tablet and unable to repair it. Isn't it disgusting???...

I am deepak kataruka from pirpainti, bhagalpur district. I bought a glaxay j7 4g in pirpainti deted 05/09/2016
.dealer give me a defective product. His camera is a default. I contect to dealer under 8 day, s.his submit a phone in khalganv sarvice centar to 5day, s.but my problam are not soutout
I call to company .he said ...visit sarvice centar . i visit again two times in bhagalpur sarvice centar .but problam are not soutout.I...

The details of complaint and details of the tv repair complaint is attached herewith which is self explanatory. The service engineer mr anthony from your goa service center came and after checking reported speakers are open and need to be changed. Goa service center informed the part as dna.
He also stated that the tv (Which is giving excellent performance) is to be condemned. This is very shocking and disappointing. The statement...

Dear Sir, I purchase Samsung J7 Prime On 28/10/16 on Dhanteras Dewali festival on 8:30 to 9:00 pm. But on next morning we find minor crack on finger print button. but festival running service centre are closed. we go 1st nov. and submit phone. But he can't solve my prolem and can't change my phone till date. He say that we are submit the photos on company but company was not rply me. so plz request do something and change my phone sir...

1 name - madhukar singh
2. address - modern public inter college, bachhrawan, raebareli
3. phone model - samsung galaxy j3 (6), sm-j320fzddins
4. make - samsung
5. last used no. - [protected]
6. email - [protected]@gmail.com
7. missed date - 29/10/2016
8. imie no. - *55923/07/127298/7*, *55924/07/127298/5*
9. alternate mobile no. [protected], [protected]
Ir i have provided -br...