Samsung India Complaints & Reviews

I purchased one mobile handset samsung galaxy j7 from flipkart in mar 16. the particulars of handsets are: mobile code: sm-j700fzddins, serial number rz8h209gktj and imei number [protected]. after 4 months of its purchase, display of mobile handsets went-off. since the handset was covered under full warranty, i sent the hand set to samsung service care, m/s jai balaji communication, f-block, yamuna puram, behind mm, buland shahr-203001...

Dear sir,

I had purchased a samsung washing machine model no. wm full 90bwme on date 31/12/2013 bearing serial no. w0335pdda00673 from authorised registered dealer kohinoor televideo pvt. ltd. situated at 53, rajesh building, opp. lamington road police station, mumbai - 400007. i had also purchased extended warranty (invoice/warranty proof enclosed) dated 08/05/2014 of the washing machine as offered by kohinoor on behalf of...

Sir,
It is really disappointing to know that your company does not provide us proper services when complained anything.. Inspite of calling your customer care they are not responding us..
The complain is about that clothes are getting torn, since we are using.. When your technician visits they suggest us to wash 2 2 clothes at a time which is really tiring..
Please do help us out with this problem, or else i will have...

Purchase samsung led ua32fh4003rmxl on 15.08.2016. After installation there is sound problem. We made complain on 17.08.2016 at samsung dealer but no technical person attend the complain. We made complain on toll free number on 20.08.2016 as no.[protected] as well as dealer m/s agaon electricals, jaipur. After frequent and daily complain from 20.08.2016 no technical person attend the complaint. We made frequent call after 20.08.2016 but not...

I had purchased a 345l samsung refrigerator from croma, r-city mall ghatkoper in may 2016. Its a double door refrigerator with a convertible freezer at top and refrigerator at bottom. After mere 3 months the refrigerator has stooped cooling. I registered a complaint with croma on 18 aug 2016 (Ref bow180816fs00098) samsung customer complaint no: [protected], and was promised that the service engineer would visit my place on 19 aug 2016. Instead...

I had purchased a samsung refrigerator model: 345 litres bearing number rt36jsmfesz from mahavir electronics and furniture, pune on 28th april 2015. The refrigerator had not been utilised for more than six months as family abroad. The refrigerators panels that hold the fruit trays and butter trays had started cracking. Launched complaint with samsung co.in march 26 '16 before warranty expired. Samsung gives 10 years warranty on compressor...

I complint against my led tv not worked till today, my compaint no.[protected]dated[protected]i i, there is no response from mechanic, i buy led tv samsung on[protected], please kindly pursue this complaint as early as possible, the company toll freecustomer care centres are tell me your problem solve within one or two hours but there is no response from mechanic 4 days. What is response of company is very bad....

Good day to you Sir,

Greetings.

This e-mail I am writing to you regarding an issue which is not solved for more than 2.5 months from the date it has been initiated ( 25th may 2016 ).

I believe Samsung being a multinational company should have a good team of customer support personnel to expedite issues and solve them soonest possible to avoid any problems for the customers.

br...

Miss minakshee mohite (Service provider or officer) samsung service centre. Vile parle (West), mumbai, 400056.
I went there for repair my samsung galaxy a8's display.
I am not satisfied with her behaviour because when i talk to her she did not responsed well and giving me improper information about my phone display problem. She charged me rs.173 unnecceserily for just only i ask the display cost and than she suddenly laugh on...

I have purchased samsung galaxy j7 on 27/5/2016...from Flipkart...

last week i.e.on 19/8/2016..suddenly display was blank...

i went to samsung customer care...S G infotech, borivali west branch...same day...i.e. Friday...they told me to come nxt day...

nxt day.i.e. saturday ..they said your mob..under proecess..

come on monday...
monday also gave the same reason given
br...

Hi, i purchase a samsung mobile model number sm-g900hzdains and imei number-[protected]. One month ago. I face problem at display then i go to samsung care at muzaffarnagar (Add - bedi communication, service centre number-[protected]) on 16th august 2016, they told we will repair it and collect after 2 days then i go sit there 3 hours after that they told we face another issue come after 2 more days. Then i go and sit there 2 hours they...

Dear sir,
This is inform you that, i have never get any solution after one month of my complain in this portal and in customer care also. I have received call from samsung (Anuj shrivastav - [protected]) after book complain in this portal dt:[protected]. They inform me we no stock for the same modal so we have refund your amount in you bank account. And i have give my bank details. But they are not transfer any amount in my account....

I have purchased samsung j-5 on 26/11/2015. I am facing display problem from starting date and visited to service center many time. My mobile phone is now lying at solution provider, jaipur bill no.[protected] dt.09/08/2016. Now service center is not replying for delivery of my phone repaired.
Kindly let me clear that when i will get my phone repaired. Unless i will contact consumer court. My phone is under warranty.

With...

I was waiting at the samsung service center on drive in road ahmedabad, and the there were three counters empty along with that the service person was giving out fake token numbers and calling them out. I saw it happen thrice and we have have been waiting for our service since 15 mins and since we took our token.
Date : 23rd august 2016
Time 2:30 pm...

This is regarding the rough behavior and the unhealthy service being provided by the staffs of customer service center at imphal manipur. I had given my phone galaxy a8 for changing touch screen as it is broken to the center on 26th july 2016. I was told to collect it after 15 to 20 days, since it takes time in ordering the touch screen from the concern authority. I came to collect it after 20 days i. E on 16th aug. 2016 but to my surprise...

Model no.
Rt2735tnbrk/2012
I am calling samsung customer care since 09/08/2016..
Request no. 1
[protected]
Request no. 2
[protected]
One person visited also and told that he will come again with that model part but didn't come yet.
I am still calling but no body responding. If such brands doesn't give proper service then why they claim so. I am fed up, please do something asap or i will...

Sir, my samsung smart oven is unserviceable since 12 aug 16. I registered a complain with samsunv customer care on 12 aug 16, engineer visited but due non availability of pcb part oven could not be repaired. He told me that i request the samsung company to privide the part at my own company channel. Again on 18 aug 16 another engineer visited but he brought the pcb board is not exactly to meet the requirement of the said oven. Again engineer...

Hi.. I wished to raise a complaint regarding your new model samsung j2 2016 s. No. [protected].. I ve purchased a new ph on 5/8/2016 from arora teleshop, uu-217, pitampura, new delhi-110088 mob. [protected] against the book number 323 and s. No. 32234 purchased for rs.9500 and till then i am facing hell no of issues in your handset.. Thrice i ve notified the same to the outlet from which i have bought it and i t has also been sent to your...

This is with reference to bill no: [protected] dated 16th jul, 2016. My samsung j7 purchased nov 2015 was under warranty, but had some problem and i took it for repair at samsung service center, vashi on 16th jul, 2016, and while repairing they damaged it completely and i was requested to submit few documents for replacement purpose which i had submitted and the request for the replacement of the mobile was approved on 21st jul, 2016, however,...

Maine aap ke samsung compani ka 43 inch 4k uhd model no ku 6470 tv purchase kiya huwa hain. Aur mere ghar par tata sky com ka hd box bhi hain samsung ku 6470 tv ka picture qoulity hd channel par bhi bust ho raha hain aur regular channel par to thik se picture nahi dikhai de rahi hain. Hamari aap se request hain ki aap ka tv aap vapis lekar jaaiye main dusara tv purchaase karana chahata hu.
Thanking you
Bina tushar kalbhorbr...