Samsung India Complaints & Reviews

I did buyed new mobile gallery note 5 ..i submit it to samsung service station on 13th august with 1 day commitment of repair it either to change it if we dont get it part to repair ..

today is 19th still i don't get any call msg but just a answer that we don't have a part

i[censored] don't have the part kindly replace my phone .

serial no. RZ8H207WNHV( 35590……4177)...

This refers to my purchase of my mobile phone (Samsung galaxy s7 edge). I purchased it under the offer/ scheme issued by samsung india electronics for gear vr at ₹999 with the purchase of the new phone. As per the offer the first number inserted in the phone shall be eligible for the offer.

Details of purchase of device :-
Purchase date:- 8th june 2016
Purchase price - ₹54500
Purchase shop – verdhaman...

I have complain against your service.

I have to complain in samsung customer care as on 12.08.2016. My complain no. Is [protected]. Still not work done from your side. I am complaining last three time every time said our executive came to clear my problem but no one came in my place. One time your executive came in my house his name is rajesh sharma and his no. Is [protected].

Please looks my problem and short...

This is to inform you that i have samsung a8 under warranty and i am goingtp service center from last 60 days but service is not registering my complaint and there behaviour intolerated and i also call so many times to samsung toll free number but no solution is coming
i am going to samsung sevice center in shri sai traders, Opp Police Station Civil Lines Moradabad, Moradabad, Uttar Pradesh 244001.
my mobile number is [protected]...

Customer no.:[protected]
I have recently purchased(august 15, 2016) a Samsung S6 Edge from your dealer(Coral, Mehta Automobiles Pvt. Ltd) in Indore. On using the phone for browsing the phone's back, edge and screen heats up within a span of 3-4 minutes. I have not even inserted a sim card or downloaded any apps on the phone. I submitted the phone for service to your service center in the afternoon and they did not resolve my problem....

Respected sir,
I am facing a issue in which when i open any app foe ex. UC Browser. This app asks me for some permission such as access to storage etc. When i click the allow botton it says Screen Overlay Detected.
And i do not know anything about it. Please help me.
Here is my email id [protected]@gmail.com.
Reply...

My Samsung washing automatic machine which is in warranty, all the function working aspect dryer but but company not entertain in this matter, when engineer visit at my home for service they told me taht wire will be change & also chargeable because this cause occur due to cut by rat, than he is chance the wire & take 1000/- from me, but in spite of changing the wire dryer is not working, then he told me that PCB is damage & also in warranty,...

Sir,

This is debobrata sarkar currently living in nagpur, maharashtra has purchased one microwave oven (Model no. Mc28h5023ak/tl) of samsung on 23rd november 2015 from one of your authorized distributor (Samsung plaza, khemka digital home, dhantoli, nagpur) amounting rs. 13300 plus delivery chargers.

After using the microwave oven for 6 months on 7th month we encountered a problem in the touch pad where we are...

Purchased Samsung J7 dated 8th Oct 2015 from flipkart. Handset fell down (Touch was cracked, dent in the rim) and was submitted to service center on 12th Dec 2015. The handset was received by service center and "charged Rs.100 for evaluation".
I received the quote which specified Rs. 7169/- When I requested for the breakup, the service center said they will be charging for the replacement of Touch, display and the rim.
Why...

Dear Mr. Amit Jain,


Greetings!

This is in reference to your complaint and subsequent discussion we had in regards to your Samsung Phone Model No - SM-J700FZWDINS having Serial No - RZ8H416QSWP.

It is our best endeavor to provide you with impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized; therefore, Samsung products...

Respected sir/madam i am customer of your company who is using continuously your product i.e television for last one year . i brought a led tv from your company expecting that the good and better quality of product and services but suddenly exactly after one year my led tv is not working and i lodge a complain regarding this and they inform us that i have to change a panel . i understand that one year is over so i will not be getting warranty...

I brought j7 2015 16gb mobile just 10days back... phone was worst when I'm update my mobile mother board issue occurred... please replace the mobile imminently or pay my money back...
mobile details are mentioned below
samsung j700(j7)
gold-ce
imei no :[protected]...

It has been more than a month that Samsung is not resolving my issue right from top management to team working at ground level is not responding.

Even they are not responding to emails. Even after complaining in consumer forum issue still remains same. Please let me know how can I take legal action against this company.

I have also written to CEO'S office but still issue remains same and from there also no response....

Dear sir,
I had purchased a refrigerator (Model no. Rt45lspn on 24/09/2011) of your company (Samsung) and had been using the product and was very happy with the performance of the refrigerator. Recently, it was not working properly so i made a call to your customer care (Ref. No.[protected] on 10/08/16) and told them the difficulties i am facing because of the product, after listening to my complaint they assured me prompt service...

Dear sir,
I lost the mobile samsung galaxy j2, my mobile no. [protected] & [protected] & 16 gb sd card.
Imei no. [protected] & [protected].
Parmanent address : village : kolahata kamal, post : hunsepur maharajganj, district : azamgarh up 276137.
Present address : orient craft ltd d-247/10 sector 63 noida up. (At 07:30 am to 06:15 pm) gmail id : [protected]@gmail.com...

I bought samsung galaxy s6 mobile phone through amazon india on 13th may 2016. From the date i bought the mobile i am unable to use mobile data. The phone was giving errors like emergency calls only and no internet access at all times. I spoke to samsung customer care many times more than 10 times for which there was no solution at all. Simply they would try all bull options which wont work on that phone. After that they gave me the service...

As mentioned before i hv been recevng network issue. I visited service center which was just waste of time as thy did not solve my issue n even i hv sended email before also regarding hoping atleast thy would solve my issue bt still i did not recevie any response from customer service. Im really disappointed with samsung service as thy are not concered with customer issues. The phone i bought has not been even a year n thy are many problms...

Date:17th august, 2016
Sub : samsung guru manufacturing problem
Respected sir/madam,
With due respect i under signed wants to lunch a complain regarding your esteemed company service. My job sheet no-[protected]. I brought a samsung mobile, model no –samsung guru (Sm-b110e/d) white colour from hitech computer benachity, durgapur-713213, dist - west bengal for my mother on 10th, august, 2016. For the very next day...

Samsung has all this tlla claims of the pgone being unbreakable. Last week, i tripped and my samasung edge 7 - the most advanced phone, fell hardly 2 feet from the ground. There is small crack on the screen.

I am going the the service centre and the vendor, whoc sold me the insurance - biscoot. None of then are helping.

I am a business user and with limited time, i really cannot afford the games. The sad part...

I purchased a samsung 32j5570 32 inch led tv (full hd) from paytm.com on 24/08/2015 and had it installed at my home. earliest this year i shifted my residence and during this process misplaced the screws required to connect the tv to the base stand. i called your service centre around two weeks ago requesting for of the screws. the centre gave me the contact number of some outsourced technical partner. this partner i have been calling for...