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Samsung India Complaints & Reviews

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Last updated May 6, 2024
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D
drmrkazi
from Palasbari, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung inverter air conditioner

Address:Kamrup Metropolitan, Assam, 781005

Dear sir,
1) i had purchased a samsung air conditioner vide invoice no.1293 dated 07/04/2014 [model: ar18hv5nbwk serial no. indoor: oaykpdcf102436 outdoor: oaylpdof100019] from blb international, r g baruaroad, near punjab national bank, guwahati (assam) – 781005

2) as per the terms and conditions laid down by the company, the airconditioner had an overall warranty of 1 (one) year and 10 (ten) years warranty on the...
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Azeemulhuda
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung galaxy a7 2016 display problem it doesn't have any, crack or damage but there was a small ink coloured dot in the right bottom.

Address:530026
Website:Google chrome

I have purchased samaung galaxy mobile last 5 months before, i got an earphone complaint i got it replaced by service centre, bt nw i got a complaint in mobile, one day on 26th july approx in the eveng i kept for charging and unpluged after 2hours and used the mobile it was quite well .and all the sudden i found that small dot and in the early hours of the next day i took it to samsung service centre in gajuwaka, he checked the mobile and...
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Saurav aggarwa
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung s7 edge/defected piece

Address:Faridkot, Punjab, 151203

I am having s7 edge my mobile no.[protected] i have changed my display two times from samsung care but problem stands by so i request samsung company please replace my phone i am your regular customer and s7 is my bad experience i have already 2 s7 phones my second no.[protected] one is on saurav aggarwal name and second is on gaurav aggarwal name please pay attention on my request i shall be thankful to you...
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M
miti agarwal
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung galaxy note 4

Address:Lucknow, Uttar Pradesh, 226001
Website:samsung mobile

I bought a samsung galaxy note 4 more than a year ago. After the year completed i was getting ganging issues. Then suddenly the problem auto on off have been emerged. I go to samsung mobile service centre and they just said we don't what's the problem is all about so you replace your motherboard. Without examining what's the problem is all about they just said replace your motherboard which costs rs15000/=. Just after a year you have to spend...
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ankitgarg84
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator cooling issue (model rt42k5558sl)

Address:Mumbai City, Maharashtra, 400018

This is in regards to the samsung refrigerator model rt42k5558sl purchased from reliance digital prabhadevi on 29/05/2016 at 20:27:07 (Time).

The refrigerator since the time of installation has had a cooling issue. The installation engineer assured us that since it was a new installation it would take time for the refrigerator to start cooling and reach maximum performance.

A few days after that a complaint...
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Komalarif
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad picture qulaity in plasma 52" tv

Address:Gandhinagar, Gujarat, 382006

I have plasma 52" tv and since 2 days facing problem with picture quality.please send ideal picture setting for perfect picture.So much of light on the faces.please help and do revert asap.on white picture it gets so bright that picture is not clear seen.please reply with proper settings for better picture quality.please do mail me as soon as possible...
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indian coder
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung galaxy A5 2016 complain

Address:Gurgaon, Haryana, 122001
Website:www.samsung.com

Today i visit service center of sector 15 gurgaon they dont want to work for customer my a5 2016 purchase date 7-7-16 just wifi bluetooth not on, battery drain issue they said motherboard destroy they even dont have parts very poor attitude towsrds customer service kindly refund my 21900 on urgent basis i loss my time, money, office life due to phone not working i am very old client of samsung they said plz go home n come tuesday i cant leave...
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shubham kale
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For poor service and delay in replacement in samsung j7 mobile

Address:Amravati, Maharashtra, 44606
Website:www.samsungcare.com

Sir, i am shubham kale belong to wani dist. Yavatmal. Actually i bought samsung j7 from shivam marketing, wani on 15/12/15. But now i am in amravti for my education purpose. My samsung j7 worked properly till 5 months, but it faced some display brightness problem. So i visited near sai samsung care amravti and applied for checking it on 5/7/16. But company was not able to make it cure. So company assure me that they would replaced or refund...
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Zahid Shafi
from Almora, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Important Complaint

Address:182144

Most respectfully be to state that i mohammad shafi mir from district ramban jamu & kashmir give mobile for repapering in service centre a. R electronics f696, 1st floor kk complex jammu 180005 dated[protected] at time 3:12 pm, bill no. [protected]. After that the service centre call me at[protected] and say your mobile is ok, but when me receive mobile, i checked the mobile but that mobile is not in working condition, i will beck mobile to...
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V
vi333ks
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hardware Failure in Galaxy S7- Motherboard replaced in 5 months - Goodbye to Water Resistance

Address:Bangalore Urban, Karnataka, 560103
Website:www.samsung.com/in/info/contactus.html#

Reference number [protected]

01/08/16 - Samsung service center replaces motherboard confirming manufacturing defect. (Less than 5 month old premium smartphone from Samsung requiring motherboard replacement); Bill No: [protected]

08/08/16 - Complaint raised via Samsung 'Email Support' regarding moisture condensation in the camera lens. Photos appear blurry. Abnormal phone behavior like battery discharge, heat etc.br...
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rajeshsjce
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed Service and Unethical Behaviour

Address:637001
Website:www.samsung.com/in/support

Team,
Recently my Samsung LED TV which is under warranty period has been got repaired due to Lightning . We have contacted samsung Call support on 27-Jul-16 regarding the issue(#[protected]) and they have arranged a Technical service rep visit on 28-Jul-16, the technician took over the TV on that day of visit to the service center .After this for more than ten days whenever we visited the service center the representatives over there...
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S
sammy sammy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Formal Complaint for defective SAMSUNG J7 GOLD Replacement/ Refund

Address:Meerut, Uttar Pradesh, 250002
Website:www.samsung.com

Hi All,

I have samsung j7 mobile. This mobile got power off automatically and did not turned on after that.
I took the mobile to samsung service center on same day that is 11 july 2016.
After 5 days samsung service center asked for documents and I submitted the document.
Then they told me that my mobile has manufacturing problem so I will get refund or replacement.
Now it has been more than 1 month...
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S
shree kant verma 1982
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Led installation

Address:Jodhpur, Rajasthan, 342010

I purchased a LED of Samsung 3 months before and company employee not installed proper place i immediately stop him and requested to installed proper place but he denied and asked for money to installed proper place.
At present from last three months my LED is not installed i m regular customer of Samsung i have Fridge, Mobile, Air Conditioner & 2 LED of Samsung company but this time i am so disappointed due to services of yours.br...
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Ankita_A
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Galaxy Grand Prime 4G SM-G531F

Address:New Delhi, Delhi, 110014
Website:www.samsung.com/in/home

I bought a samsung galaxy grand prime 4G (SAMSUNG GRANDPRIME 4G SM-G531F)mobile on 22 August 2015 from Chroma store East of Kailash New Delhi-65.It is still under warranty till 22.8.2016.Since beginning battery issue has been there.(within few seconds it goes from 25 to5 to 0%).I was on training in Mussoorie Academy undergoing IAS training which is very hectic. Since the past 6 months I am having problem with this device- Touch screen not...
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J
Jaideep Singh Chouhan
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Customer Executive

Address:Kota, Rajasthan, 324004

Hi Guys,
Actually we have samsung CDMA phone and facing networking problem on set, and visited to Samsung Support center at Shopping Center Kota, Rajasthan.

They suggested to replace phone bettery (ab553446BU) of worth 599 rs. But the problem still exist.

Then again on 13 Aug 2016 we visited to same support center. When I explain the problem to Executive named Ashish Agarwal, he says the problem is...
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aankitrulzz
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service centre issue

Address:Bhagalpur, Bihar, 813203

My phone was submitted to Samsung care on 6/7/16 and till today I have not received my phone.on 8th of Aug I was told that I will be given money back on 8/7/16 by Santosh mobile no[protected] and I gave my account and I'd . When I asked tuday about status person replied negative.and talked rudely.plz take care of it as its has been more then one month for mobile of rs 56000....
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zubairali00
from Delhi, Delhi
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Vegetable box cooling and door cooling problem

Address:110025

I had purchased a fridge 5 years back. on may 2016 i was facing problem with vegatable box and door cooling problem. I complain to samsung then one of engineer came to my home and change some parts with cost Rs.2771. After one month i faced same problem, then i again called to cosumer care and second engineer came and he told me previous changes part was not correct part. And he again changed same parts. And now i am facing same problem and...
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M
Mansha.Ram17.10.1980
from Mumbai, Maharashtra
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Send faulty product

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:eway

Dear sir,
I purchase a samsung phone. it is fully faulted. order:- vob252351
Order date[protected]...
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M
Monty Dung
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Galaxy on 5 software problem side lock battry

Address:335001
Website:www.samsung care.com

Mene apna phone kal company ko dikhaya unhone vase ka vSe wapis kr diyaa unhone na kaha ki apke phn m pani agyaa par mere phn sahi tha unhone koi help nahi ki meri mera phn wapis vass pakda diyaa so plzz help me abi 5 months hue hau phn liye... halk sa mdrbord p blue nishan tha pani show ni ho raha tha unhone koi help nahi ki meri. Sir samsung care wale bus murkh bana rahe hai unhe kuch kehte raho wo jwab hi nahi dete ache se unhe koi lena...
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Minisaji
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Galaxy J7

Address:New Delhi, Delhi, 110019

I have purchased Galaxy J7 from your authorized dealer at Alaknanda Market, New Delhi On 28th Feb 2016. Now the Handset has stopped working since 10th Aug 2016. I have visited your customer care center at Okhla Phase-I and been told that the spare part is not available for replacement to my handset. Now I request you to replace my old handset with a new one as it is still in a warranty period....
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