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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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Gurgaon
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122002

Samsung India reviews & complaints page 474

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K
KVish
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone under 1 year warranty, currently with service center from past 1.5 months

Address:248007
Website:www.samsung.com/in

My samsung phone service request number is [protected].
On 19 th July, I submitted my mobile due to some screen issue and it is under 1 year warranty.
On 25 July Service Center official told me that it will be replaced with new one and will take 1 month for replacement which I agreed.
But now from past 2 weeks I have no news or confirmation for my phone. They are saying it has not come from samsung.
Now it has been...
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I
isha131986
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone under warranty

Address:122018
Website:www.samsung.com/in/home

I bought Samsung Note 5...4 months. All of the sudden it stop getting charged. I showed the phone in Service Center 201, Second Floor, Ava Court Mall, Opposite to Park Hospital, Chestnut St, Malibu Town, Sector 47, Gurgaon, Haryana 122018 they said the there is problem in display and they will charge 120018 for under warranty phone. How can it be possible when there was 1% percent battery left display was working fine. How can they claim...
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V
VipulYadav
from Goregaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude behavior of service center advisor

Address:Mumbai City, Maharashtra, 400703
Website:www.samsung.com

I'm from Navi Mumbai. I have given my Mobile for the repairing purpose into the service center for the enquiry of my mobile I called dem bt the girl name Shweta Yadav from Omkar Electronics Samsung service center behaved rudely n aggressively and she didn't even apologize n telling me that my voice is the same. Dis happened with me 2nd time. If you people have self respect then you will understand this thing as we are the buyers and i[censored]...
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H
Hitesh ck
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about my refrigerator

Address:393010

My Samsung refrigerator under with u for replacement of compressor, still I was not response from your side. I was too much hamper to contact your service centre. So it my humble request to u pl. resolve my matter at your end as soon as possible.
My contact details are as under:
Name : Hiteshbhai
Mobile No.: [protected] /[protected].
Refrigerator : Double ddor freeze.
Colour: tomato color....
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K
kenneth717
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator

Address:New Delhi, Delhi, 403003

I have an refrigerator 500 lts. And have been complaining @internal sweating and water leaking since 11. Aug till date not attended six phone calls 2chats on line 4visits to service center no use complaints no.[protected] and [protected]. If you go thro yr online chats and complaint calls u will c the no. Of calls made this is @ 5yrs .yrs old and an expensive one it is claimed by ur service centre that they cannot repair it and have put up...
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D
dr ranjan kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding not repair of refrigerater after repeated complain. Number-4220397071& 4220559059

Address:New Delhi, Delhi
Website:samsung

This is u to inform that my refrigerater was not working since 27/08/2016.I loged a complain on date-27/08/2016 comlain no is-[protected] same day executive came to my home & chek the refrigerater & find a problem that choc is not working.He told me that total cost for reparing & replacement of choc is around 2000 i told him to come urgentally if possible today to change it urgently so that my food products & my vaccines (I am a doctor & child...
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R
rijhwani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New smart phone not functioning well

Address:Bhopal, Madhya Pradesh, 462030

Dear Team,
I recently bought a new samsung J-2 mobile on 08.07.2016. After using the phone one month the said instrument not working/ functioning smoothly. When I contact to your service center the executive of your center told to me that the same will repair or replace after 40 to 50days. If my mobile is in warranty period and according to company policy if any misshapen with the mobile during the warranty period the company will...
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A
Arjav R Shah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parts unavailable within 4 months of purchase

Address:Ahmedabad, Gujarat, 380007
Website:syskagadgetsecure.com

I had purchased samsung j7 at ahmedabad in month of february 2016 and insrance was covered by syska gadget secure at that time.

My mobile display broken due to accident and syska people directed me to place my mobile at samsung store on s g highway (Nityanand dealer)

I place it there on 26/07/2016 till one month i chased and went couple of time to mr. Prashant looking there as syska person in this store, yesterday...
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A
Amaranth bhat
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung plasma 43" inches tv not working

Address:Udupi, Karnataka, 576101
Website:www.samsung. com

Dear sir, i have purchased samsung plasma 43' tv @ 2 samsung 23' tvs from pai international udupi. 13 samsung 23' tvs from manipal agencies udupi. On 25 07 2016 samsung plasma tv audio is working so i give complaint to pai int udupi.They send samsung rep to our home and told me dat motherboard is damaged.So i orderered for dat.On 3 08 2016 dey replaced mother board replaced @ charged me rs 5500. On 20.08 2016 again same tv is woking i gave...
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C
Chita Sharma
from Bargarh, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non functioning of mobile hand set gt - n 7100 model

Address:768216

I had purchased the above mentioned hand set bearing serial no. Rk1f50xea7p from one of your dealer in the year 2014. The hand set was functioning properly up to middle of july 2016, but thereafter it stopped working. The hand set was given to 'sanchi service" your authorized service centre at jharsuguda (Odisha) on 19th july 2016 for repairing the same. The said service center not only took 30 days to repair the same but also charged rs.1800/-...
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T
Thakur Manjeet
from Noida, Uttar Pradesh
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Poor service

Address:Ghaziabad, Uttar Pradesh, 201009

Dear sir,
i have a samsung mobile model SM-G7202 Samsung Galaxy Grand Max 16GB. purchase on dated 28.09.2015 last purchase dated to till time i have problem
with mobile hanging problem switch off problem, battery backup problem, presently mobile in your service center M/s Garg Trading co.Ghaziabad bill no [protected] & [protected]. my phone change the part front camera, back camera, mother board & senser .all ready defective...
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B
Balaji Reguraman
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Compliant to the ceo

Address:Chennai, Tamil Nadu, 600095

Hi sir, sorry to purchase s7 edge & moving from my iphone 6s.. Within in 15 days of purchase (Dop 10th august) i got the dark transulent lines on my display, which is a serious hardware issue.. Took the phone to service centre, ; but the reply was rude & they accepted the defect but not willing to replace or refund.. Being sent to& fro to the customer care & service centre.. Job reference number : [protected].. Is this the way samsung treats...
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Address:Coimbatore, Tamil Nadu, 641025


dear team,
I procured a galaxy s7 edge mobile phone on 9th of july 2016 from ""poorvika mobiles pvt ltd, n. s. r road, coimbatore. while purchasing the mobile the sales executive (mr. vignesh) updated me telling that there is a special offer for the s7 edge. he said that i will be receiving a samsung"vr gear"after 30 days where i have to pay an extra amount of rs.999 after 30 days. then accepting that offer i procured...
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S
Sapan DBPL
from Imphal, Manipur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service provided by samsung

Address:Kolkata, West Bengal, 700088

Really feeling sorry to say that this year we are facing lots of problem in terms of service which has impacted our business. This is one major concern for not doing good business with samsung. When we heard that one service manager has joined specially to look after the b2b service, we felt comfortable as we were disturbing you earlier for service issue though you are looking after sales.

But whenever we have contacted your...
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V
viju5555
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile phone model - sm-b110e/d

Address:230001
Website:www.samsung.com

I purchase a mobile phone on[protected], now its battery draining very quickly, i submitted phone to super infocom, pratapgarh, up service center on[protected], initially they said to change the battery after few days and submitted the phone, many times my person went to the center after 20 days they said that phone will be replaced, new after 40 days they refused. Mobile phone is still in service center. What should i do in such case???...
+3 photos
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G
grandweld
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nobody can response for my samsung j7 phone issue

Address:Visakhapatnam, Andhra Pradesh, 530026

Dear sir,
This is mr.Ch. Prasad from visakhapatnam. I would like to regret inform you that recently feb 2016 i purchase samsung j 700 (J7) through cell point gajuwaka, vizag. Now my mobile not working due to exalt reason i don't know. Yesterday (29.08.16) i have to go samsung service center, gajuwaka but still i am not getting any information from there. Phone is very important to me i loss to lot of everything for this. Please take...
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Dhaval Choksi
from Jobat, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

From last 20 days, compressor part not replaced yet

Address:370421

Complain no.: [protected], dated 28th july, 2016

Dear sir / madam,
Regarding above complain, i extremely unhappy with your service.
From last 20 days, compressor part not replace yet. It is ridiculous incident that standard parts of refrigerator not replace from reputed company on timely.
Please refer below details for more clarification & communication.

After number of conversant as per...
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pranil3956
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Display problem with handset j7

Address:Sindhudurg, Maharashtra, 416520

Dear sir/mam,

Myself pranil narvekar from kdal (village ghavnale), maharashtra. i had purchased samsung mobile j7 handset on 5th nov 2015 from samsung store kudal it was working nicely then on 31st july 2016 i found that touch screen of handset is blur when i keep on low brightness so i submitted that handset to authorized service center to repair under warranty on 1st august 2016, (service center name-m/s murvne mobile, kanakvali)....
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sportie
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective quality and poor service by samsung

Address:Ghaziabad, Uttar Pradesh, 201010

Since the date i Purchased Samsung Note 5 which Samsung claims to be there flagship product i have been suffering from problems like defective handsfree replaced 7 times bad quality of charger replaced 6 times and then a S-Pen problem repaired 2 times and now the battery has stopped working such is the poor functionality of the phone and then on top there is a total lack of transparency they do not let the customer voice reach the top management...
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R.Tripathi
from Patna, Bihar
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Smartphone

Address:Agra, Uttar Pradesh, 282007
Website:www.dhamaalshop.com

Sir mene dhmaalshop.com pr 2smartphone book kraye the jinki kimat 4000rs. Thi jo ki 2 month ho chuke he abhi tk wha se koi bhi reply nhi aaya he mene apne a/c number se pament kr diye the ab is pr jald se jld is action lene ki krpa kre aapki ati krpa hogi
Krpya mujhe jald se jald koi uchit solution de

Dhneyebaad

My name :-gyanendra tripathi
Phn.[protected]
Add:-h. No.43 sec.7 avas vikas...
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