Samsung India Complaints & Reviews

Sir,

This is to intimate you that on 25th of August I have purchased/received through Amazon Samsung new high end Microwave Oven and at the time of purchase I have been assured that the technician will come up for installation and demo within 3 to 6 hours after intimation to the call centres. To my utter dismay till date no technician has come up for installation and demo and I have been making calls to the Customer Care for...

Name: Chirag Patel
Mobile No: [protected]

Date: 15-Aug-2016 (3 calls to Customer Care)
Raised issue as Refrigerator is not working (Cooling is not being done).

Issue 1: Bought product in March, 2015 and no notification mail or SMS sent from company as our warranty period is due.

Date: 16-Aug-2016 (2 calls to Customer Care)
First technician visit done. Technician opened the...

Dear sir,
Sub: complaint on failure of samsung led tv - 3255500 purchased through m/s venus electronics, karur
Ref: service request no : [protected] and service order [protected]

I have purchased a samsung led smart tv with good faith for a value of rs 33, 998/- during deepavali 2014. The tv was working well all along and suddenly we observed “ghost” pictures and white lines appearing on the tv. A service...

Complaint Reference No. : [protected]

I am a user of Samsung Galaxy J7 which I purchased in the month of November 2015 having warranty of 1 year.

On August 5, 2016, I downloaded and installed the software upgrade suggested by Samsung and soon after the installation when mobile reboots, the problem begins and it was not booting.

Without any delay, the handset was taken to authorized service centre...

My refrigerator rt60k2rsli/tl dop 1/1/13 has been repaired by an authorised service centre vide invoice no 142208on 16 may 2015. Again on 09/03/2016 the same parts were changed. By hcl services ltdvide bill no 5579
However the fault is not being addressed due to an oversight, incompetence or spurious spare parts.
The matter needs urgent attention as a company like samsung needs to pay equal attention to maintenance as to advertising.br...

Again i am forwarding you to follow warranty clause as the said set not tampered or physically improper usage.in supporting photographs of said set enclosed. It is a internal fault or manufacturing defect which could be established after dismantling the set that was done by your authorised service centre. I also expected from you to fulfil the warranty clause....

I bought a mobile just 1 week back but it had a mother board problm so i took that to service centre and till now they are not giving d. O. They are saying we will give tomorrow tomorrow and they are dragging the problm. This is not the way to treat with the customers and that too with my new mobile. If the doesn't solve in the earliest time i will put case in the consumer court for the samsung itself. And i will never replace any of my product...

I have bought the samsung j2 6. On[protected], and the display got off aftr 5 days of purchasing, and the customer care want 5k more to change the display. Seriously bad service provided by samsung. I am a student i bought this cell with my pocket money serioduly feeling [censored]ed, now i have to arrange more 5 k to change the dis[play, what the hell product, no body is listning the problem now,...

I purchased a samsung microwaven model no. C100f/xle on 29.10.2002, 28 litres, having serial number 00157777zbta 00187-v.
During a major malfunctioning the pcb needed to be changed and your kolkata office supplied one pcb having number rcs-c-100-02 on 09.11.2005 vide their invoice no, 5925 dated 09.11.2005. After replacing the pcb the m/oven was providing function at my satisfaction.
Since last 6 months the unit was malfunctioning...

I purchased the fully automatic washing machine in april and since then it is troubling me.it is not washing clothes properly.moreover a dist layer gets deposit on the clothes so in any case i have wash them again.customer care people dont listen.they visit and tell us that a replacement would be there but all in vain.samsung india is simply ridiculous company...

Dear samsung team,
This is with the reference order no. [protected], which has made against led 32j4300 80 cm (Imei s no. Oa393pag503970) which i purchased on 06-july-15.
On 27-aug-16 i have complained regarding screen visualization, which is not proper & shows zigzag line, although sound effect is fine. After engineer visit & investigation, he confirmed that panel is faulty which need to be replace @ cost 11000.
I could...

I have purchased samsung galaxy s7 edge on 8th july 2016 of rs 55000/- from connaught place delhi at hot spot shop but nobody give me any information regarding offer in moblie. I got to know offer that vr handset is free with samsung galaxy s7 edge mobile, when i visited other store in mgf, gugoan. I got call from company for mobile review and i have complaint already and he said it will be delivered at your home. But still not received yet....

Tin-[protected]
Order-MUN281478
Order date-21-8-16
Invoice-JWH[protected]
Shipment-JWH[protected]
Add
Phone number-[protected]
East Delhi shadra gali no 13
Delhi
Pin-110093

COD- Rs.1059

I receive ur product false wrong very poor quality production
Samsung duplicate black Samsung
Mobile box on not bar code/ qr code
100% duplicate...

Dear sir this is my mobile model name Galaxy J2 Pro this model is offered by reliance jio offers so that i can not injoy reliance jio 4G internet and unlimited call and sms becouse of my hendset not suppoerted myjio app. this is not show get sim option, i wanna asking about this problem .
pleasr help me i am very disturb about it ..these hendset selected for jio sim
The list of Samsung phones which are eligible for Reliance...

Sir my name is digambar chaudhari.maine aapke company ka samsung j1 handset dec 2015 me govind mobile chopda dist jalgaon maharastra se purchase kiya tha.handset me ab tak koi dikkat nahin thi but 22 july2016 ko subah display halkasa pila(yellow) huwa aur thoda karte karte puri tarah o black ho gaya.touch pad proper work kar raha hai lekin display kaam nahi aa raha hai.yaha nashik maharastra ke aapke hi ek service centre me mene apna handset...

My 29 inch CRTV is not working. I have registered complaints many times on call centre no [protected] but my problem still could not be resolved. Complaints no
[protected] dated 28.8.2016
[protected] dated 13.8.2016
[protected] dated 3.7.2016
[protected] dated 19.6.2016
[protected] dated 9.3.2016
Today I surprised to know that my previous complaint ticket closed since I denied to pay service charges....

IMEI NO.[protected] Samsung J200 was deposited at Allahabad service center of Samsung on 6.8.16. More than 20days has passed but they tell that they are waiting for parts. Please tell me for how many days i will have to suffer for showing faith in a big brand. Even they donot pickup the phone of the local service centre. Mobile, now a days, is essencial requirement in a human life. Taking this much long time in attending a complain is...

Purchased S7 on 05.07.16 from fundamental electronics pvt. Ltd. Salt lake city kolkata. My tax voice no is FECC/16-17/1464. As per company offer i was grtting a VR headset at just Rs 990 using coupon code. But so far i have not received this. I made several complaintd to galaxy team as well as mailed my complaint to south.dealer... as guuded by them. I even contacted the dealer from where i have purchased the article. They said it is service...

I just bought samsung tizen online from flipkart 2 months ago and suddenly while using its screen gone black and the phone stopped working. Being under warranty period i went to samsung service center at chandigarh industrial area phase 2, they said that the phone can't be repaired free of cost because it contains moisture and it don't cover warranty, so i opted for other service center they said that phone is alright it only have a little...

On 04/08/2016 I had purchased a new Samsung On5 mobile set from Aman Electronics at Jhabua ([protected]). The motherboard of the hand set was defective as diagnosed from your authorized service centre at Ujjain (Contact No.[protected]) on 13.08.2016. Job Sheet Number is [protected]. As the mobile was in warranty period, the hand set must be replaced by new one. Now the dealer is not providing the new mobile. Please take up the matter with...