Samsung India Complaints & Reviews

I have purchased a samsung refrigeraor - 390l - double door in the month of april 2016. about a month ago, started to have problems with it with ice being deposited on the deodorizing filter and the refrigerator stopped working. after multiple calls, to customer service, the service engineer only came after one week!!! he comes takes one look at the refrigerator and says "board" has to be replaced and to our dismay reveals all fridges of...

I bought 48" LED TV on 28.12.2014 for Rs. 59000/- . After one and half year o[censored]sing TV I had problem with the sound system of TV which was not functioning. I got the problem repaired on 20.08.2016 after paying Rs. 5513 for the replacement part and visit charges of Rs. 1300 (approx) and I was told by your representative that the warranty for service part is valid for 3 months.

I also spoke to Mr. Ram live chat on 19.8.2016...

Worst after sales service of samsung and below is the example:-

Hello world’s worst samsung team,
I am really disappointed with your worst customer care services and after sales services as my refrigerator gas is leaked instantly after guarantee ends.
Below is the matter of your worst services and your customer care and services center service
My fridge was not cooling hence i called customer care...

In our refrigerator vegetables and fruits our spoiled due to moisture, regarding this complaint we previously many time summit-ed complaint in your service center they visited after continuously calling after 3-4 times and always lingering the complaint our last complaint reference [protected], [protected] and [protected], you are requested to resolve the issue otherwise i have to move in consumer court and put it into electronic media in cnbc...

Dear sir/ma'am, i had purchased a samsung galaxy note 5 gold in november 2015 for inr 47000/-. One and half month back (The phone being in warranty) it had developed a purple dot at one corner of the screen. Reference to my service order number [protected], i had asked samsung (Since my phone came with home-collection service facility) on 12th july 2016, to collect my phone from my home on a very urgent basis seeing a small purple dot at one...

Dear team,


It is with extreme sadness and apathy i am writing this email to you as a consumer of your brand and not necessarily your product. As a market leader in consumer electronics products your brand stands out in the market and influences a consumer like me to buy your brand for the sheer entertainment and value for product proposition.


I had purchased a samsung led tv (Model ua32h4100armxl)...

I have purchased a samsung frost free refrigerator 345litr, item code : samrt 36jsrzesp rt36jsrzesp/tl from qrs retail ltd, plamoodu, pattom, trivandrum-695004, karala

I have registered a complaint on 29/11/205, complaint was ice formation in the freezer and water leak from freezer, no representative even attended until march - 2016. On 08/04/2016 again on another complaint, door rubber panel changed and assembly duct was changed...

Dear sir

I complaint previously as well against samsung device note 5 smart phone which i own.
The complain was regarding problem in note 5.
I got a call from samsung. But that time i myself reached okhla for the repairing.
There i was told that there is issue for the motherboard and battery and they told that it would be changed through them as it is in guarantee.
After one hour i was told that...

1. I purchased a samsung refrigerator - rt42k5558s9 from reliance retail limited, kpct, fatimanagar, pune for rs 48000.00, which was delivered to my home on 12 june 2016.

2. The serial no. Of the refrigerator is 0dvb4dah300136, and the sales order no. Is [protected].

3. This refrigerator is not functioning properly, with excessive accumulation of frost and ice within the main fridge section leading to spoilage...

I have purchased samsung washing machine sam wm65h4020hp/tl from samsung authorized dealer e p electronic paradise pvt ltd., janakpuri (Bill attached below) on 06/06/2016. It was been a disappointed experience and still the matter is not resolved. The dealer sold us a faulty machine with lots of scratches.

No one showed up till 02/07/2016 to install it even after my multiple requests.

When the engineer visited...

Couple of days ago I was facing the problem with my refrigerator, I called Samsung call center and register a complaint, next day an engineer came and he checked the fridge and informed that gas need to be filled, after that for a week nobody came I spoke with call center executive every time they said the issue will be fixed today only but the prolonged the issue for a week due to that lots to thinks were getting wasted in my fridge. When...

Name of the consumer: soven samanta singhar
City : new delhi
State : new delhi

Dear sir/ma’am

I would like to bring to your notice that i purchased a samsung led tv with model no-32eh4003 from vijay sales in new delhi on 30th october, 2014. While i purchased the tv i was told by the vendor that the tv had triple protection warranty for three years.

In the month of august, 2016,...

Hi
I had purchase a samsung refrigerator from one of its dealers 'sargam electronics, mg road, gurgaon on 21 july 2016.
Model no. - rf60j9090sl.
Invoice number - splaza-01885.

They sold me a defective product, when i got it checked, we found out that some of the components were missing from the unit. I requested for a replacement or a refund. Company agreed for a refund, took all the documents (Twice)...

Dear sir,
I jasmeen singh had opted to choose samsung s7edge on 20th june 2016 iemi no-rzsh60660qt. I am facing problem from last 25days and your person is not that capable to resolve my issues. The screen was broked by me mistakenly and i repaired it from authorised samsung centre okhla new delhi, "compliant number [protected]"they charged me ₹14, 505 after taking handset from there i was facing some issue again like earphone was...

In continuation to my complaint dated 11/08/2016 samsung had sent technical representative to my place he was demanding rs 14000 for replacement of faulty led panel of tv with a warranty of 1 yr that means next yr i have to spend again there r exchange schemes being offered by tv cos or i may go for a new tv i will not recommend samsung products to any of my friends/ contacts i am not in a position to pay for d defective/ faulty pannel i...

Hello Sir,
Recently all of a sudden my galaxy note5 has been showing purple screen on top and it's day by day increasing and getting darker.
I have been a loyal customer of note series beginning from note2 itself.
I am sure I haven't wet or dropped it and there isn't any single scratch on the phone. I buyed on nov2015 and it's still in warrenty, So i am need replacement of screen .
Kindly reply
[protected]@Gmail.combr...

I purchased one mobile handset samsung j7 from flipkart in mar 16. The product is covered under one year manufacturer's warranty. Within 4 months of its purchased, display of mobile device went off. Accordingly, i sent this device to the samsung service care my home district, m/s jai balaji communications, buland shahr which they acknowledged vide job sheet number[protected]. My son visited the said service centre again & again but every time...

Order no.170-vsi08-165if 337 dated 15/8/2016 vasai br.
I have received samsung fridge on 15/8/2016. I found that the locking key was not there. Today the person from the company had come for demo. This was brought to his notice. He has instructed me to write to you. Please look into the matter and arrange to send me the missing key.
Thanks
Lorna pereira...

I am using samsung grand 2 (G7102) hand set 1.5 year in this between 3 times visited service center, when my handset under warranty that time samsung team fix the issue but this time my handset not under warranty.

For this thing no provided proper support.

I requested to cce please arrange meeting with technical engineer. But she not arrange meeting with them.

So i was took handset and came back...

I did buyed new mobile gallery note 5 ..i submit it to samsung service station on 13th august with 1 day commitment of repair it either to change it if we dont get it part to repair ..

today is 19th still i don't get any call msg but just a answer that we don't have a part

i[censored] don't have the part kindly replace my phone .

serial no. RZ8H207WNHV( 35590……4177)...