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Samsung India Complaints & Reviews

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Last updated Apr 23, 2024
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Samsung India reviews & complaints page 489

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M
Miraa
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service by ratna electronics, abids

Address:Hyderabad, Andhra Pradesh, 500029

Am shaik meeravali from hyderabad
I am using samsung j5 and as it was eventually fell down its display was damaged on march 15th 2016.
I was been to ratna electronics samsung service center at abids.
And i visited to this center nearly 12 times from now.

Every time i go there i have to explain my problem to every person over there.
Yesterday when i went there i asked them that i have been here for...
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vagab36
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No any satisfied services given in customer

Address:Cuttack, Odisha, 753001
Website:Samsung Care Services

I have call to your call centre many time but no service received till date.
My mobile sm - j5 charge adapter have damaged within 2 month due to date of purchasing but your service centre do not take any action till date. Your service centre in mahatab road, odisha, cuttack they say me charger not available or it's services are not included in our customer care & they have not give any job card number. So i am using any other company...
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Jitendra Chandrakar
from Gidam, Chhattisgarh
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Complain on air conditioner purchased on 02.05.2016

Address:493663

Dear sir/ madam,

We have purchased samsung air conditioner model ar18jc3hatpnna on 02.05.2016 from samsung exclusive showroom at dhamtari (c. g). there was problem on swing moter and display censor panel kit we have made several complains to your authorized service centers and representatives. our complain number is [protected] dated 27.05.2016. on our repetitive complain your service center person from dhamtari came to check...
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Address:Patna, Bihar, 800020
Website:poor customer services

Dear sir,
I have a samsung galaxy y phone. Suddenly i hot issue while charging my phone. I didn't have idea about customer care center in patna. I try to search on google. Hardly, i got an address of customer care in nutan tower, when i arrived there, i was shocked because there was not any customer care center. When i was advised to visit a new service center in kankarbagh main road patna, i went there for my issue. All the...
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G
gkuna61
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ssd drive

Address:Mandsaur, Madhya Pradesh

S2sgnwagc05148 wich was purchased on 2 jun 2016 via amazon. in. its not working.
Mene customer care par coplaint kari, care par meri bat mahendra ji se hui unhone unke sinior sachin ji se bat krai unhone mujhe aproal ka mail send karne ki kaha tha par abhi tak nahi mila mail. customer care ka koi response nahi mila.
Mene jogo grahak jago me b complaint kari he, jiska complaint no.712960 he.
Plz help me thanks...
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U
udash
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A7 2016 edition

Address:Faridabad, Haryana, 121003
Website:www.samsung.com/in/info/contactus.html#none

I bought the samsung mobile a7 2016 edition feb 2016. after 5 month i have started facing problem in display, on lower left corner some spot showing like pink colour. then i visited reliance digital store, where from i purchased the device and asked about the issue, they are telling me some hardware issue and suggested to visit samsung service centre. yesterday and two days before i visited faridabad service centre in nit 5. they are telling...
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A
Amiteshkunal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung j7 2016 mobile

Address:122003

Hi, I was the few who ordered samsung j7 2016 seconds after its launch - With lot of trust in brand like samsung. But look at the quality of the product. There is noticeable bend in my phone without any physical damage to phone. Can the quality be so inferior that it can bend simply by keeping phone in pockets. This is so disgusting. It hugely affects the company image and it's quality standards....
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Sandeeplal
from Mainpuri, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint unresolved

Address:Agra, Uttar Pradesh, 282001

Date: 30th july, 2016

Dear sir,

I am a disillusioned victim of the hype created by your marketing department for selling me your premium class phone samsung galaxy s7 edge. I am shocked to learn that an investment of rs.50, 000/- plus in a mobile manufactured by the world leader samsung is a no guaranty of its performance.
The phone developed various faults immediately after its purchase on: 19th may,...
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Avinash Gowda
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm out of cash as of now and the product is very low quality

Address:560079

Please do not dispatch the product and sorry my order number is not been proper soo cant tell it cancel my order as soon as possible...
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S
slgshankar
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem in mobile handset

Address:Darjeeling, West Bengal, 734001
Website:www.samsung,com/in/support

I have purchased a handset of samsung model A7 on 10.07.2015. After expiry of only four months it started giving problems as screen off and automatically dead. After then i visited the samsung's authorised service center at Siliguri (W.B.). They repaired it and returned back after seven days. But again it was the same problem after ten to fifteen days. Again i visited the service center but this time they told me that it is for the software...
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I
irfanmalik
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty product received by samsung

Address:Mumbai City, Maharashtra, 400072
Website:Consumer Complaint

My ref no is [protected]

I have purchase a s6 last 7 mont before but i observe a 3 complaint in my cell phone about this i have complaint to service center after 3 mont of purchasing to zain enterprises in andheri east jb nagar but they jst restart my cell phone and told the problem is solve but know againg after 7 mont i abserve the same problem like heating/battery backup and the back sensor not working. Know about this i...
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Sundar RSK
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Galaxy j7

Address:Chennai, Tamil Nadu, 600087

My mobile Samsung galaxy j7 I purchased on November 2015. Within one month itself am getting issue on connecting internet. If I switch on and off the flight mode only mobile data is connecting. Daily I have to switch on and off the flight mode for at least 20 to 30 times. . So last month I gave to Samsung service center. They said software updated so hereafter there won't be any issues like that. Nearly for 2 weeks it works properly after...
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D
deshu65
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complain regarding samsung tv replacement/repair

Address:New Delhi, Delhi, 110096
Website:www.samsung.com

This is to inform you that I have purchased a TV model No. UA-40H4200 invoice dated 27/05/2016. from your dealer Sargam Electronics address 13A, Pratap Vihar 1, near Jeevan Anmol Hospital, Delhi – 110091 (copy of the invoices attached).
That immediately after installation of the said TV at my place the picture and the screen started having trouble.
The picture is hazy, and grainy. There are black patches and lining showing...
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V
viral1911
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about bluetooth

Address:380026

Dear Sir,

I have purchased the samsung company blue tooth vide no.BHM17001DECIMV on dated 3.5.2016 which is under warranty for 6 months. I have given the same to your service center ( Dev Service, Jaihind Char rastha, Maninagar) on 28.6.2016 due to some less sound problem. They have checked the same and found the problem but they could not solve it and agreed to replace it within 4 days. After 4 days I contact them but that...
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Santanu Garg
from Korba, Chhattisgarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding behavior of service centre operator and staff

Address:496223

I was in Samsung service centre raipur (CG), Behaviour of the staff named Ms Kajal was pathetic and when I complained about it and the miss management the response of the owner was shocking and he didnt paid any attention to our compalin....
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Shweta Bali Bakshi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service center changed and wrong part

Address:Gurdaspur, Punjab, 145001

My ref no is [protected]

My washing machine is working fine but when it is wash mode water some times keeps on comming out. I launched first complaint 11 july order no [protected] and that time enginer my drain hose was changed... Then again i launched complaint because problem remained the my order no are [protected] and [protected]... Finally service engineer told me that my pcb need to be changed and it will cost more than 4000....
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P
pagalhkya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lapse of data pack.

Address:Dholpur, Rajasthan, 328024
Website:www.ideacellular.com

I have recharged with 3G data pack worth Rs. 294(magical offer that claims to give data upto 10 gb) on[protected]tuesday). The data pack was not working due to some setting problems in my iphone. Being unaware of this thing, i thought that there is some problem in activation of data pack so i recharged with Rs 7 to get some data for urgent work. But now my previous data pack has been lapsed.

I was unaware of data being lapsed...
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Subir-Saha
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator — burn spot on left wall

Address:713216
Website:Samsung

Invoice no. — 33/sa/1516/06175
Invoice date — 26/01/2016

Purchased one samsung refrigerator (rt33jsrzesp) from m/s great eastern trading co., durgapur branch on 26/01/2016.

Detected burn spot on left wall of the refrigerator. gave complain thru toll free no. on 22/07/2016 (service order - [protected]), repeat complain on 27/07/2016 (request no.- [protected]).
No positive action taken.
No...
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G
guru001
from Dhupgari, West Bengal
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New air conditioner not repaired

Address:Kolkata, West Bengal, 700028

Model no - ar18jc3ufuqnna
Complaint no - [protected]

I bought a samsung air conditioner on 7 april 2016 which stopped working on 29 july 2016.

Technician visited and said a part is not working which needs to be replaced and not available with them.

Despite of mulitple calls to the service center there is no response on when the ac would be repaired.

Everytime service center...
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9
9999353410
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung grand neo gt-i9060

Address:110032

R/s

I bought samsung mobile grand neo gt-i9060 and now still its in warranty period. since feb 2016 seldomly the handset is showing a popup error message related to my android like as "android is not enough to store the app data" on the homescreen and after that the running application is terminated. i had given it your samsung service centre for more than five times

First time they were said that it is a upgradation...
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