Samsung India Complaints & Reviews

I have purchased Samsung galaxy note 4 on 29/7/2015 & facing problems of incoming call issue from last three months.
I have submitted handset 3 times to service center for same issue however the issue did not got resolved.
I have submitted phone again to service center for same problem on 6/7/2016 and after 19 days, I am not getting any update from the technical team of service.
I am requesting for refund as this is genuine...

I am fed up from samsung service. i declare it the world biggest hopeless service i found.
I have given my samsung home theater for service at your store on 22 april 2016.
But till today no responce is given.the service center people 2 days n 6 hours this week tomorrow confirm.
Newer comes to end.
The hope less service and there rude n irresponsible character.

I feel like to fire the system in front...

Dear team
Iam purchase samsung guru (colour dark blue) imei no :-358323/07/697276/3
2nd imei no:- 358324/07/697276/3. purchasing date 13/07/2016
But recently my mobile is not working iam gone to samsung services center in yamuna vihar and preet vihar or arjun nagar but my mobail not repair in any service center so i ask why are not repair in my mobile..???

Thanks & rgd...
Sunil
[protected]br...

Dear sir,

Warm regards,

This is to reference with herewith that we have been purchase one samsung fridge model rt45h5809sl-tl, s. no. obdr4adg300108e, 446 ltr. from next showroom, new sanganer road, jaipur in 2015. i have been reported many time concern about my fridge is dropping water inside from lower side of frizer (photos also attached), but three times your service representative comes at home & not giving...

We bought a fridge in 2012 of worth 21000.
It has compressor warranty of 5 years. Compressor stopped working in may 2016 and
Ervice center told us you will be charged around 9000 rs for this because it wont be considered in warranty
Because there is no warranty sticker on the fridge. So we showed them original bill
But they denied that it will not work and sticker should be there. Service center people br...

My daughter gifted me a brand new s 7 edge on my birthday. it was purchased on flipkart on 6th may 2016 for rs.56, 930/ - (invoice attached). my mobile was on charging on 19th night at about 11 pm. at about 3.00 am i found that the mobile was switched off & it was very hot. so i switched it on & saw the message that your phone was switched off due to overheating, battery was only 43% charged.in the morning i tried to charge it, but could...

This is informed you that, i have buy samsung refrigerator modal no: rt28k3022se wmc trolly from sales corner manjalpur baroda. on dated : 12-may-2016 with bill no : mp-05-454. after 40 days cooling is not working in the refrigerator, and i have informed the issue in customer support and they will not register our complain but they inform me to do your refrigerator on high speed with six. i have do the same as per instruction and refrigerator...

Date : 25th july 2016

Respected sir,
Kindly refer to my several complaints lodges by visiting your service centre at a-233, okhla industrial phase-1, new delhi on 19thjuly 2016 (job sheet no.- [protected]) and subsequent calls at your gurgaon-based office. also, i have already mailed the support team regarding the issue of complete screen black-out on 21st july 2016 but till date no satisfactory action has been taken.br...

I purchased samsung ac recently on 23 may 2016, and after 3-4 days its blower got defective and suddenly few blades of the same broke and came out. Did a intense follow up with the samsung customer care, samsung company but all was meaningless as in end finally i had to pay for the replacement of the same part even the ac was under warranty. Th non sense excuse was that there is no warranty on plastic items in ac, however now if i would pay...

Sir... i got a call from this number...[protected]
Mr. aditya at this number said that samsung is giving samsung galaxy j7 to lucky customers at just rs. 3600 for completing 21 yrs.
He said he was calling from noida.
I have recorded his voice for future reference.
Plz do check n let me know if the call was true or fake.

Yatish murarka
[protected]...

I bought a samsung s7 edge on 5th of july 2016. The phone stopped working on the 15th of july 2016 and there were also certain issues with the screen. I sent the phone to service centre on the same date. Since it had been only 10 days post i bought the phone i had constantly speaking with the customer care and service centre for replacement of my phone. However, there was no support from the company's end to solve my problem. I got the repaired...

Dear sir/madam,
Please consider my complain against complain no.- [protected] dated 11th july 2016 but no response from customer care they said that to give money as service charges of repairing or servicing of samsung led tv
Model no.- ua23h4003armxw
Si. no.- h0la3znga04051r
Date of purchase - 28/11/15
But you know that it is in warranty period.
Please show your kind attention and take out me from...

Had compalined that their no power in the washing machine on 29th june, 2016. Got an sms that abhijit was allotted. When called he said he was not aware. However he came next day and said that the main pcb is off. It will cost rs 6500. Evening i get a call ajay pal that it will cost rs 11500 as 2 items needs to be changed. The machine cost was rs 30000/- and repair cost 11500 seemed quiet illogical. When i complained to call centre. Next...

I purchase samsung 23 inch led tv on 10 jun 2016 after 12 july 2016 our tv stop working then we call the shop owner he tell to samsung customer service and on engineer come to check the tv and he say the one led part of tv will replace but after one week no activity the on 21 july 2016 i write email to samsung customer care they call me and give me time to resolve my problem between 21 july 2016 to 23 july 2016 . but no body come to resolve...

Dear sir
This is to bring you kind notice that i have purchase a handset of your company model no: sm-c101, imei no: 356985/05/099750/3, serial no: cn1d6029pkh on dated[protected].
Since i have purchase your product dated[protected] i have been facing problem and now i have really fed up by your product.
There is no service available in my home town kanpur city.
Four times this product has been repaired at your...

It is worst customer care service of the samsung. My refrigerator is not working properly, so i made a complaint on customer care on the date of 22 july 2016 on 1.00 pm. One lady picked the call and registered a complaint. And she gave the surity that engineer will make a call before 8pm. But still i m nt received any call till now when again i made a call to the customer they said to me that there is no any complaint registered from your...

Hi,
Myself g c soni purchased a8 samsung mobile sm a800fzke - composit pack - sn. [protected] in 27 jan 2016 from jaipur vashali nagar, screen of mobile was not working and i have sent for repairing to authorised service centre dated 23 july 16, after replacement or repairing of screen it is not working like original one its brightness now is very less and blur. i have spent my hard earned money rs 24800 and they have given replacement...

Hi i was submitting my samsung galaxy A8 mobile for repairing in samsung service centre Biaora M.p on 4/07/2016 but still niether my mobile repaired nor solution provided to me by centre.
bill no-[protected]
new bill no-[protected]
i have submit so many complaint on complaint centre[protected] but not a single call comes from company side to me.

plz provided solution to me within 2 days otherwise i will...

I bought a samsung galaxy a7 (2016) edition with top load from an authorized dealer sangeetha in bommanahalli in july 9th 2016. After about 7 days, my smart phone had an issue on the network and the heat while charging. When i inform this to the dealer he informed me to have a check with the samsung service center, he got it checked and told me that the software has update and made me wait for 3 days since my phone has a guarantee of 1 year...

This is to Inform that on Feb, 2016 i bought a Samsung A8 Mobile Serial Number - RZ8H1001YNE.
using it just 5 months there was a problem with the handset that the bluetooth & wifi were not working properly. We enquired at the samsung customercare service centre located at muzaffarnagar. They told us to collect the mobile next day. When we enquired about mobile next day they told us that there was problem with the motherboard of the...