Samsung India Complaints & Reviews

The display of my Samsung J5 smartphone blackened in some hours and went blank on 20th Jul’16. I went to the out to the Samsung service center and reported the issue, where I submitted the phone to be repaired or replaced as it falls in warranty period. The phone was thoroughly inspected to see if there is any physical damage or any water logging before submission by the executive at service center and confirmed to find no such problem...

It has been more than a 20 days i had raised a call at the samsung service center to repair my top load washing machine.
First 1 engineer had visited but said that a part has to be replaced and the he revisited after many follow up and says that there is some other issues.
After that no one has visited to see the machine and it left all open.
5 to 6 times i have called up the service center and no solution is given to...

Bought samsung refrigerator rt56k6378sl top mount freezer for 60k at kohinoor, lokhandwala, andheri mumbai 4 month ago (march 2016)

Right from first day the refrigerator was not working properly it is not maintaining the temperature, sweating and produced a lot of humming sound,
Lodged many complaints but samsung technicians refused to accept the problem with the machine till the cooling stopped.
After 2 months,...

Product - mobile phone j7
Date of purchase - 06. feb.2016
Status of the phone-dead
Required solution - new phone replaced or full refund of money

Date 1st time for complaint-20.06.2016
Issue-phone dead
Resolved by samsung saying motherboard and led changed
Extended warranty sold to me by service centre

Date 2nd time for complaint-30.06.2016 (within 10 days of 1st repair)br...

Sir
I puchase new refrigerator on 14 th july 2016.Main wire of power is very short. I have been calling customer care from 6 days and 5 to 6 time for sending me technician, but they are unable.Complain no. Is [protected].Samsung provide me a very very bad services....

Fraud people. Fraud service. Fraud brand.
Beware of this service center, they'll rob you well. Every staff over here are very well trained to how to lie to their customers. Everyone staff acts over-smart here. Nobody will repair your phone and come up with all the third class excuses in the world. Especially be aware of dharmendra kumar he is the most fraud guy in the samsung service center.

Never buying a samsung phone...

I have purchased samsung galaxy e-5 mobile (black, 16 gb) mobile on 01.04.2016 at a price of rs.11600.00 from amazon, sold by clodtail india pvt ltd. on 20th july, the mobile stopped functioning and i submitted my original bill number - hr-del[protected] and relevant paper showing the warranty fully up to as 31.03.2017 at nearest service station at dadar east saphire services. after waiting 2 hours, i have got the opportunity to show...

Complaint ID: 1325404 not yet resolved no one is responding. The product is still with the Service Centre....

Dear sir/mam,

I had purchased a samsung smart fone (galaxy j7) and by mistake of mine it had broken. display not actually the display the front glass of the display had broken, but its working. but from yesterday the speaker is not working properly and went to the samsung service centre near pattom, trivandrum named mastro and there i said that i am ready to change the display they said that the cost of the display is about...

I am a senior citizen retired official purchased two samsung split ac of one tone each on 25/05/2014 from m/s ep electronic paradise pvt. ltd, janak puri for rs.54000/- which were installed in july, 2014. one of the split ac stopped working due to compressor break down in the month of aug.2015 just after one year of purchase, the detail of split ac are as under: indoor unit ar12hc2usnbnna s. no. h001ppof200115a outdoor unit ar12hc2usnbxna...

I had purchased one mobile model no sm - a800 black, the phone is in warinty period and the same was not taking charge i. E. Phone was not starting. I had given the phone to your service centre address - 51b, jarcha road opp hazra kolkata 700019, they had taken the phone mentioning set dead (No display issue) after 2 days when i visited they are saying the lcd is broken from inside. But i had given the phone with ok lcd and they already mentioned...

Dear sir/madan,

I would like to inform you that, on 03/07/2016 3:10pm i purchased a samsung refrigerator model no: ff 415l rt42k5468sl/tl invoice no: slf02a[protected] from croma electronics unity one - janak puri, multilevel car parking, shop no g6, g7, f6 & f7, near metro pillar no 600 janakpuri west metro station new delhi -110058

Since the date of delivery the refrigerator is not working properly and...

Dear sir/mam,

It is quite unfortunate that inspite of several mails, till now nobody has turned up yet to rectify the problem in mobile, though the complaint was made a month back. This would definitely make us think twice before buying any of samsung product.

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Seems i have made the biggest mistake of my life by buying you galaxy a7 - 2016 model. all of a sudden i noticed some purple marks in the phone screen some 2 days back when the phone didn't fall or even didn't get pressed. i went to your goregaon west (mumbai) service center to get it checked and your representative told me that it got pressed heavily and thats why the problem occurred. i tried to tell him that i remember properly that it...

I purchased my samsung z1 mobile on 6 -aug-2015(serving warranty period) with serial number as [protected] now my phone is dead when i gave my mobile phone to authorized service center then they are saying it will cost 3999/- and i said why u r charging this much of amount when the original cost of mobile phone is of only 4800/- then they didn't have the answer. when i said ok fine give me my mobile phone then they are saying give 230/-...

Date: 21st july 2016

Respected sir,
I regret to inform you that just a period of 7 months has been elapsed using the samsung mobile j700f j7 (Which is under the warranty period), the complete details of the handset is given below:

Samsung mobile j700f j7 white (Y)
Model no. : sm-j700fzwdins
Imei: 352840/07/692938/2 imei: 352841/07/692938/0
Serial no. : rz8gb0c610h
Bill no.:...

We have got double door refrigerator (4 yrs old) not cooling. Contacted a service centre ph. No-[protected]. They sent a technician ph. No - [protected]. They did service and took rs.1750/-. Assured us that it will work within 2 hrs.
But it is at the same condition. When tried to contact technician they are not picking the phone. Service centre says they will do the needful. But after 15 days of complaint we are at the same condition....

Purchased a cellphone samsung j5. And within 7 months the screen turned all black, nothing could be seen. Took it to the service center for chekup as it is under waranty they should have made a replace or changed the screen without any charge. But they said it is a damage made from my side and i need to pay.

No water leckage in the cellphone nor the screen was cracked by which this colud have happned. It was due to some pasting...

I registered my complaint in toll free no. On 28/06/2016 regarding problem in my microwave oven (Digital display got out of order). My request no was registered and given as [protected]. The service person visited my home on 30/06/2016. He checked from outside and told that suspected problem in the circuit. He noted down the model no (Ce2877l) and told that he will contact after one day regarding price of the circuit and will take confirmation...

The bookmyoffer is selling fake products. Yesterday i got the 2 samsung powerbanks. But it's not working. So, request you to give my money back& take product back. I want my money back urgently help me out. I want money i am in big trouble. I got 2 powerbank in 1 box. The company has sent that 1 quantity. But i buy 2 powerbank i have gave 1196. I company has sent me message only 598 only. Help me please resolve my problem....