Samsung India Complaints & Reviews

I have purchased one Samsung Washing machine on 02/08/2016 from Capital Electronics VIP Kolkata 700054 Invoice Number CFLV/226/16. The product Cost is 30K.
1. Debasis Lodh (Cell No [protected]) Samsung Engineer came to my house on 04/08 to install the machine and he found a huge water leakage problem (probably from tank) and recommended to replace the machine by Samsung/Capital Electronics. He was 100% confident that the machine should...

This is inform u to that today I've called your customer care from my number [protected] for know about Marshmallow updated in my Samsung J7 2015, 5 days ago I've visited Samsung service center Kolkata near South city (Dear Samsung Customer, the repair of your Samsung Product has been completed and it is ready for immediate collection from DIVINE ELECTRO SOLUTION.) Thank you.
Hence, I complain about service center associate he told...

I purchased Samsung j5 model mobile on 04/10/15.
Display was not working in JUNE-16.
Mobile handed over over to ROURKELA service center.
I got it repaired after 15 days ( Ist week of JULY-16).
Again I found display problem on 01/08/16.

Now ROURKELA service center is saying,
this model mobile spare parts are not available.
So another set will be provided and following documents are...

In my phone (model number: - sm-j700fzwdins) to your given in the samsung service center, whose job card (bill no.) [protected] date:[protected] time13:55:52, mentioned in my phone, (display is broken) but my mobile is running in background, i was requested that the parts are not in our service center will be getting the parts from mumbai 7 or 8 days, and has given me a guarantee that the additional parts 7 of the 8 days, and then the parts...

I am sorry to say that Samsung India may have good distribution network but they dont have any back service control. I had complained about non functioning of Refrigerator on their call centre number in Pune. Maharashtra. I had got the number of person called Mr. Sham having number [protected] and changed the Compressor Surprisingly this fellow had changed and replaced it to LG instead of Samsung saying that it was not available and given...

Respected Sir/Madam,
I am utilizing note II mobile which is purchased in 2013 from your authorize shopee.The product is sturdy, excellent and last three years I did not face any problem, I have purchased SM-G7102threre after also. Since last two months I have faced problem of low battery backup hence I have approached to incharge of M/S Asmi Teleshopee on 04/06/2006, located opposite Kotharud-Bus Stand Pune.This guy has advised me...

I bought Samsung Galaxy Mobile model J7 on 26/04/16.The Reference no is 358158/07/356435/7.Had contacted your Customer Service centres at Janakpuri and Kirti Nagar, new Delhi.Display of mobile needs to be changed.
Mobile is Golden color. Part is not available.Mobile is with me. Had a Chat with Samsung on net and had called up Okhla Centre and spoke to Mr Anurag. No one seems to give me a solution.
Want mobile to be repaired...

I had bought an inverter ac on the 29th of Sept 2014.I have been spending money every now and then.First there was a problem with the instrument, the gas leaked out got it repaired again the same problem.Had to pay transportation charges .Now its hardly 3 months again the circuit problem.Everytime the technician visits have to oay him 500+ tax.I hope you will kindly look into the matter and solve my grievances.We had bought the product seeing...

Dear Sir I have given a mobile phone model J5 to your service centre, ambay communication fbd for change of lcd on14th july 2016 wide there nill no [protected].After 3 days they inform us that the lcd part is not available n hence complete mobile set will be changed n they asked to deposite the complete box.We have done so, More then 20 days have passed we are in constant touche with your service centr and evry visit they are saying that it...

We have purchased smartphone Samsung J7 bearing Serial number [protected], on 03.12.2015, sales order number R#013#2 from Reliance store, Raipur.

But unfortunately in Jan 2016, the display of this device got damaged, and when we approached to both service centres both denied, and expressed their inability to replace the display unit, even we are ready to pay in advance.

Please take appropriate action and...

Dear Sir/Madam maine samsung ka mobile Guru Music liya hai or abhi 6 month bhi nahi huye hain but ab uska headphone kaam nahi kar raha hai.
Mai sector 16 faridabad samsung costomer sarvice me headphone chang karne gaya tha but Maine wo phone bhai ko diya hua hai jis kaarn m phone nahi laa paya.
Or unhone mera headphone chang nahi kiya.
Pllz isko chang karayen.
Thank you.
My contact no.[protected]br...

Sir,
I have a Samsung Microwave Model no. CE73JD Tripple Distribution System (Samsung Combi)
The start bottom of the microwave is not functioning. I Telephoned to service centre of microwave several times but no reply received so far. I dout understand why this type of non attending our complain is happening. Hence please provide us the required phone/mobile no of the concerned service persons for our contact and get the service....

Dear team,

I purchased a samsung galaxy j-7 mobile from m/s emotions gallery, meerut on 14/06/16 by paying rs. 14300/-

I was using the mobile till yesterday[protected]. Yesterday at around 6 pm phone suddenly got switched off and i was unable to restart. I checked samsung website and found below authorised service center address
Samsung service center, metro plaza, meerut.
They had refused to...

Paid sum of rs.9000 as advance for the below product on 30.07.2016
Till now the show room not able to confirm receipt of the display


Order detail : 1 no pink colour display @ rs.9881

Samsung note 4
Imei no: 355306/06/748725/8
Model : sm-n910g
Ssn: n910ggsm4
Fccid: a3lsmn910g
S/n: r58fb1ljvja


Alpha electronics contact number[protected]...

I have buyied samsung galaxy note 5 on 22/4/16.
From 3 weeks, in its display liquid is apperaing on the display.
When i have gone to samsung service center they have you have pressed the display very hardly and you have to pay 10800 for display change.
There is no physical damage from outside not a single scratch on a phone.
It is internal problem in the phone.
I have seen two more customer with same problem...

Dear Team,

I Purchased a Samsung Galaxy J-7 Mobile from M/s Pai International, Lingampally Hyderabad on 11/05/16 by paying Rs. 14300/- Bill No. MADH-802 on[protected]

I was using the mobile till Yesterday[protected]. Yesterday at around 4 PM phone suddenly got switched off and I was unable to restart. I checked Samsung Website and found below authorised service center address
R-Logic Technology Services,...

Hello.

I'm arun

I've purchased s7 edge

My model number : s7 edge... Black onyx... G935fd
Imei : 357327/07/020749/9

Sn : rz8h30g10yd

Complaint no in samsung database : [protected]

Actual complaint:

I bought this device on mar 18 (Pre booked) and was very happy with my
Purchase... Phone was working well for first three months...

Hi,
I have bought samsung s6 on 4 march 2016
On 1 august 2016 suddenly saw pink dots on the upper side of screen. I went to samsung service centre in janak puri delhi and they said to contact customer care as they say if they change the display, the current display can be broken and they don't take any responsibility and if the display gets broken i need to pay them around 12000/-
I called customer care they are suggesting...

Hello sir
10 days before i purchased samsung j7 gold from Samsung mobile store Harjeet bros, Dharampura bazar patiala, there is problem in my phone, it gets switched off automatically even battery is fully charged and it dnt get on without plugged in to charging. I called that dealer regarding my problem and he replied very rudely that it is not his responsibility. what should i do....

I Atandra Pal, purchased Samsung D/DOOR refrigerator as on 25/05/2014. I had already lodged a complaint ( [protected]). Your service authority did not support me. I am suffering this problem from 03/08/2016 to till date. Cooling portion of the refrigatarator is totally stopped. Your services engineer named SAIFUDDIN ( ph.-[protected])in our Burdwan region had come and recognized the problem and assure me to overcome the problem in next day,...