Samsung India Complaints & Reviews

The samsung 16800 mah power bank ref no= [protected] i received in 8th may 2016 was faulty and not the product i ordered for. The power bank does not give charging and it is used So i want u to exchange it and provide it with a correct power bank or else i will sue u to the court. Making adds and selling faulty product is not good. Try resolving it as soon as possible...

Hi,
What a great company samsung is, how its is totally dedicated to provide best customer services to their user. Let me tell a story...

I, mr shubhendra singh rawat has purchased a mobile samsung galaxy - s5 " model no.- g900h via serial number rz1f520d7zb ([protected]) " from your authorized dealer " m/s jumbo electronics co. Pvt ltd., s-20, 2nd floor, pheonnix mall, lda colony, kanpur road, lucknow on 26/04/2014.br...

Today i am risiving pawer bank is very bad condition and I beg to retun my samsung 16800mah power bank.This is very bad and damege product place retun this product and retun my amount.no for charjing my phone and no charjing for he pawer bank this pawer bank is duplicate and damage.plce sir retun this product and retun my amount this product is damage and very poor....

I register a complaint on 6th May 2016 & they told engineer will visit before 8pm on 7th may & price is 343rs. On 7th May morning engineer call & asked rs 400 & then we told customer care told for rs 343, then he was fighting & refused to come. then again we lock complaint on Samsung customer & (Sanjana from customer care ) told they will send again our request to service center. Now finally same service engineer call again at 4pm & fighting...

There ia a scratch on power bank & usb hub. Usb of power bank is of another company that is mi & there is a rust on usb cable also. Power bank & hub are defective. Usb hub is of 4 port but in my deal it is of 6 port.
No warranty card and bill in my box.
Please take action as soon as possible

3 times i already registered the complaint but there is no response from ur side. Is this ur company providing the service...

I had put a complaint for repair of my refrigerator model no: rt23hvmsi/xil vide call no:[protected] and a person claimed service charge and restarted the refrigerator. Next day it went out of order and another complaint was made vide call no: [protected]. The person now changed some parts and i again paid for the charges of the part but next day, it went out of order. Again complain lodged, call no: [protected] and again some parts changed,...

Sir, i have a samsung 481 ltrs fridge purchased on june 2015 (still in warranty). On 20th of april the fridge stopped cooling so i called customer care. They asked me to perform certain actions but all went in vain. Then again on 22nd april i called customer care but again they asked me to perform manual de frost which i did and the fridge worked for around 6 hrs then again it stopped working. So again i lodged a complaint on 23rd april and...

I posted this complaint two weeks ago. I got a call from samsung but was told they would get back to me with a resolution. No resolution yet. Is anything happening on this complaint? Please update me. I am clueless.

Original complaint:
"the paint inside my microwave oven is peeling. I have complained to samsung about this twice (Service orders #[protected] and [protected]) but no action has been taken yet. I was told that...

Dear concerned team
This is to put forth the trouble which we have facing after buying samsung galaxy j7 (Sm-j700f/ddins) with serial# rz8g906ayjt that was purchased on 1st oct 15.
It is really saddening to state that the display of the mobile phone has surprisingly disappeared during a night time. I have used my mobile in proper condition at night and kept at the table and when i woke up in the morning more than half of its...

I have bought new samsung a7 hardly 7 months before and today when i woke up in morning there was color scattered on my screen but the touch screen was working fine.
When i reached out to customer care vashi branch near inorbit they directly told me it has been damaged and you will be charged rupees 7711. I tried to made them understand that physically everything is ok only its color problem on screen but they were ignoring me and...

Hi,

This is adnan taher and i purchased the samsung air conditioner from reliance digital on 9th april, 2016 with serial no.: 03g7ppbh400141. Everything is alright with the ac but, there is one serious issue with the product. The adapter/plug of ac has not been installed in the ac . And, because of this it causes some serious risks to my family. The wire is dangling in the socket and it suddenly comes off from the wall socket,...

Hi,


Display issue.
Recently i found out that display is of my phone was detaching from the base.
I went to service enter they requested for display change.
After service i found that the it was not fixed properly.
again i visited the service center they tried to fix by but could not fix it properly and was asked to visit after two days.
After two days when for service they changed...

Dear Sir,
I bought Samsung AC two years before and compressor is under the guarantee period for 5 years. i have registered complaint in Samsung for the replacement of compressor and it has been one month.they did not responding to my calls till two days before and yesterday i got a call from Mr.Rakesh that i need to pay Rs.8352 for compressor or gas leakage. Why should i pay for compressor again since it is having guarantee for 5...

Hi Team, i Harmandeep Singh just want to share the worst experience of Samsung Service center that is Located in Kirti Nagar near Metro Pillar No-333..i Went to This store on[protected] and the timing was 5:00p.m..The Executive She was a Girl i Dont know Her Name..she was Laughing when i was Telling my mobile issue to her..she was taken it very casually..this is the reason i m facing the same problem again in my device..kindly sort it out...

I perches samsung a5 the manth is 7th february. Recent watch safe mode enable. So i going barrackpur service centre & talk problems. They told me inbound the mobile phone lequite damage.Is not free services it's chargeable. So i do not service my phone. I also talk return my phone because its chargeable. They also return back phone but not setting pda its open out the phone. So who are responsible in this matter. I want properly setup my...

The name of the person is Ragini Khana. She is cheated with me. Fraud me and took 5000 rupees from me. She told me she is a hr of this company and she will help me to get a job in that company. She took my telephonic interview from samsung, gurgaon official number and then convinced me if i pay her 5000 rupees then she will provide me a job. She gave me her account number and i transferred money to her account but after that she did not responded...

I had bought samsung 3d tv of cost (1, 00, 000 rs. 1lakh), just after 1 year 4 months tv panel got spoiled. This cannot be due to power fluctuations since tv itself has inbuilt stabilizer.I launched service request to samsung, service engineer came and said that panel is short and it would cost you 30, 000 rs excluding tax and service cost. And i tried to dig deep in to this and he reviled truth saying that the panel which your tv has is...

Hi,

I was wrong to buy Samsung Galaxy S7 Edge and it’s customer care center is now harassing me and not giving information on the queries I raised in emails.

It started when I bought this mobile on April 3, 2016. It was all ok until April 28, 2016 when the handset got reboot automatically, it showed the screen with the text “Downloading, Do not switch off the target”. I visited the Samsung Service Center...

Problem with samsung ac model nos: as182ubj

Complaint nos: for the same complaint :
23/04/2016: [protected]
28/04/2016: [protected]
02/05/2016: [protected]

No; of calls made (As per samsung admission for the same issue:
4 - dr sanita korah
3- dr. Viji samuel thomson

Last caller transaction id : [protected] (04/05/2016)

Talked to paul, mustaq, etc. Etc....

Me aapka phone se satisfied nahi hun Kyoki ye phone hung hota hai restart hota hai.Maine iski complete customer care per bhi di hai but koi response nahi mila pls mera ye phone replace Karke mujhe naya phone diya Jaye Maine ye phone service centre me bhi bejha tha four days ye phone unhone check kara unko koi ishu nahi mila aur aaj ye phone fir restart hua hai for one hour pls tell me solutions...