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Samsung India Complaints & Reviews

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Last updated Mar 29, 2024
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Gurgaon
Gurgaon District
Haryana
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122002

Samsung India reviews & complaints page 522

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Address:Mysore, Karnataka, 570015
Website:www.samsung.com

I brought the handset a week before what i noticed that the display does not display accurate colors and the has a yellow tint. All the white colors looks yellowish and other colors too differs from the actual colors.
The super amoled displays has this issue but the company is not interested in resolving the problem. The company has to come up with the solution either with the software update or replacing the hardware for all the super...
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Pravash Sarkar
from Gurgaon, Haryana
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No installation of ac - harassment by service center

Address:Kolkata, West Bengal, 700047
Website:samsung

I have purchased an ac from a shop named 'great eastern appliances private limited' vide bill no hbs/sa/1617/01814 on 14 april 2016. After that i have make a call for installation of the product. Customer care provided me the service centre details as named - celcious address- 38 jatin das road. Kolkata,
Pin- 700019. Call centre also given me two contact no which are - [protected] and [protected] and both nos are wrong. Supervisor...
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Shree2345
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator double door not cooling

Address:530011

I have purchased double door refrigerator serial no: 03034paf103083w, from galaxy distributors in visakhapatnam, is not cooling. It appears the compressor is not functioning.

It is not even a year, purchased. Please kindly support the srvice. The distributor in gajuwaka has changed.

My residence address is flat 404, kancharla residency, sriharipuram, visakhapatnam-530011....
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sandybaba
from Mumbai, Maharashtra
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Not keep charging...

Address:Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230
Website:book my offer

I have buy a power bank of samsung 16800mah from book my offer as reference no.:- [protected].
But it's very weak to keep charging in, only 2 to 3 minutes it's take place. After that it's discharge suddenly.
I had feeling very surprised & frustrate too, can't understand what to do? I have also many times try to call on book my offer customer care help no.:- [protected], but no one picked up phone.
So, please help to...
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Vishal M Dholariya
from Surat, Gujarat
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Worst service centre (balaji solutions pvt ltd) ahmedabad

Address:Surat, Gujarat, 395006

Went to service centre in ahmadabad for memorycard.Name of service centre is balaaji solutions pvt ltd
Told me not to replace memory card instead of memorycard which i had.
I have 64 gb evo+ memory card which is superior to only evo memory card series.
He told me we can only change it to evo. You can not get evo+.
I requested him to provide jobsheet or any written statement where you have guaranteed that we provide...
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Rakesh M. Rohit
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Broken when its delivery

Address:393010
Website:www.bookmyoffer.com

My order reference number is [protected].
Samsung power bank is broken at delivery time, i saw that deliver person, its broken, he also agree and tell me to return it.
Plz return it,
U return this samsung power bank 16800 mah, then i buy a other product in your on line shopping site.
Otherwise i remember that u are cheated me once a time..
Plz return your product because its broken. Thank you...
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nadix54
from Pune, Maharashtra
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Refrigerator

Address:Kozhikode, Kerala, 673508
Website:www.samsung.com

I have already repaired my samsung refrigerator from kuttiady, kerala, india.It took around one month to visit our premises for the repair.Two persons came and finally they changed some thing on the board and charged us 1800.After one week it was not working again.When we called the customer service they are not responding to our phone calls.It is very shamefull for a brand like yours to give a pathetic service....
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Address:Bokaro, Jharkhand, 827009

Dear Sir,

I have purchased a samsung washing machine and my washing machine is not working and i have complained regarding it on[protected] and my compalin ID is [protected]. Service engineer was visited and told me to change the wiring cable and which is chargeable, we permit them to replace it and the engineering visted to take an old or repaired cable to change this and charged as new one. This is also accepted by the service...
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shraddha desai
from Bengaluru, Karnataka
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Display issue of galaxy s7 edge

Address:Bangalore, Karnataka, 560003
Website:Samsung.com

Dear concerned team,
I am shraddha desai from Bangalore, I bought galaxy s7 edge on 14th April 2016 at your outlet in Orion mall, Bangalore. On the 24th of April I could see a small semicircle dot on the display at the top right corner just above the battery percentage display. This issue started without any physical damage to the phone not even a small scratch. I lodged my first complaint on 26th of April and requested to help me...
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Address:Allahabad, Uttar Pradesh, 211001

I submitted my Samsung galaxy S3 for charging related issue to Samsung's Care and Care Authorized service center, Allahabad, Civil Lines, on 11th April, 2016 bill no. [protected]. When i went there to receive my phone they said it was not switching on but when i submitted my phone it was in perfect condition except for charging issue. I told this issue to Center manager and he said issue with my mobile will be resolved by 18th. On 18th i went...
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Address:731101

Submitting supplementary documents against ref no- [protected] & complaint no -[protected]. My tv was defective since aug'2015. Previously a complaint was lodged vide complaint no- [protected], but no needful action was taken from your service centre (Suri). Again i lodged this complaint bearing no- [protected]. The date of purchase in the tax invoice is 21.12.2010.
Now i am enclosing the enlarged view of the tax invoice (Date portion)...
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ravan003
from Delhi, Delhi
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Power bank not working

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.bookmyoffer.com

Dear sir,

Kindly look in to it.
I have purchased samsung power bank 16800mah. Rs. 548. On cod.

Electrical confirmation no. [protected] .

My power bank not working...
Bad quality.

I have tried your customer care no. But no one is picking.

Kindly call back and give my money back.

My contact no. [protected]
Yogesh rajput
br...
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Ksunder singh
from Hyderabad, Telangana
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Refrigerator

Address:Rangareddy, Andhra Pradesh, 500072
Website:Samsung customer care

The refrigerator got a cooling problem. when i complained in the warranty period. The Hyderabad service provider visited my house and never completed the job, But from your office got a report that he completed the job, but the fact is he has not completed the job.This is a high degree of cheating.The register reference no is [protected].the service man who attended is same guy who cheated me before called me today that he do not have tools...
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Juneita Shivshankar
from Mumbai, Maharashtra
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Poor services-fridge

Address:122001
Website:www.samsung.com/in/home

Facing an issue with my double door fridge

Logged a complaint on sat 23 april :1:18 pm ref [protected]- got a message that the complaint is logged with the engineer for a visit.
Called the no praveen -[protected] and he said has no assigned ticked

Called back on 26 april log no [protected] and they said would send an engineer
Called back on 27 as recd a message saying query resolved and asked them...
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Vishal K Laroia
from Noida, Uttar Pradesh
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Samsung ac issue

Address:Gurgaon, Haryana, 122002

We bought samsung ac in the month of march 2016, the unit had a problem since installation, we called the customer care for engineer visit, guy visited the place and said that unit will be replaced, mr sanjay visit the place and said that that he had requested the company to change the unit but nothing has been done till now, since last month in the peak summer, with two small one years kids at home and respiratory patient at home, this has...
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Dhiraj223511
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My ac compressor burnt due to service person fault

Address:Patna, Bihar, 800001

I am from patna having a samsung window ac. Due to improper/low cooling(Compressor stops after every 5-6 min), i logged a service order no:[protected] on 23rd april 2016. Mechanic came on 25th april 2016 for check the issue and did not identified the problem. On 26th april 2016 another mechanic came and take away the pcb with him, on 27th april 2016 pcb has been fitted in ac and charged rs. 1700 as repairing and service charge which i have...
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Vikas Sikhola
from Mughal Sarai, Uttar Pradesh
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Samsung a8 phone not working properly since purchased

Address:Haridwar, Uttarakhand, 249401
Website:Samsung.com/in

Respected sir,
My name is vikas shikhola from haridwar. I had purchased a samsung a8 phone from batra communications, haridwar on[protected] for rs 31, 500.
Since the day one it is not working properly. Most of the time when i try to access emails or internet from this device it usually hangs. Not only this it also has voice problem. Half of the time i have to disconnect the phone because the other person on the phone is unable...
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Amarendra FCMA ,Ph.D
from Gurgaon, Haryana
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No service under warranty for samsung galaxy j7 (sm-j700f)

Address:210301
Website:www.samsung.com/in/info/contactus.html

This is in regards to the complaint of my samsung mobile (Sm-j700fzwdins), bearing serial # (Rz8gb0czvze) that was purchased on dated 20th nov 2015 i.E hardly lesser than 4 months; the very disappointing fact is that the display of my mobile is slowly disappeared. I visited to service center i.E hcl services ltd d 1, sector 3, noida. The feedback i received from them for the said mobile is as there is inside patches appeared so due to that...
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bikasjswl
from Kolkata, West Bengal
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Damaged product received

Address:Kolkata, West Bengal, 700059
Website:www.samsung.com/in

I, bikash kumar jaiswal bought a side by side refrigerator model number-rs21hstpn1 from fundamental electronics(Samsung smart plaza) p-27, c.I.T road scheme vi m, kolkata- 700054, email [protected]@gmail.com .My invoice number is fepb/16-17/0254when the fridge was delivered i saw that the fridge was in damaged condition as i saw that there was a dent as if the fridge was hammered, also the colour was not what i had seen.When the...
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Anushree Tibrewal
from Mumbai, Maharashtra
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Samsung ac damaged

Address:Kolkata, West Bengal, 711102

The person came fr installation n damaged my ac now i want replacement or money back.I have called samsung service centre bt getting no response.I have being cheated now i have to take legal actions regaring the same.Is this the way to serve the customers.My ac is one tone inverter ac.Samsung is giving redeculous service i must say this...Hopeless cheap...
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