Samsung India Complaints & Reviews

Sir i received a email from samsung co uk jisme mujhe 3.65 crore ki lottety lagi hai jishe mujhe 24500 pay krne k baad de jayege rbi se mere a/c mai mr sumit kapoor jo ki transfer deptt rbi se hu aisa bola mujhe nd vo amount mere a/c mai transfer karenge payment k baad . Sir mujhe ki email kiye bar mila h rbi.[protected]@consultant .com se please help me kya karu...

We book a comp vide ref no [protected] DT 11/5/16
An engg visit same day my home n told me " gas leaked from the refrigerator, deposit, RS. 1000/ in advance than other person will come tomorrow to fill the gas. We have deposited rs1000/ on 12/5/16 Mr RAM Bahadur came to my house and fill the gas and change the filters also and told me that the refrigerator is OK now. He take the balance of money and departed after giving the money recipt...

I got installed 12 split a/c 7 at my Res and 5 at my farm house with an expectatio to get good after sale service. But to my great surprise, I contacted Indore based service center to get repaired 5 a/c at my farm house, I came in contact with Mr Nagar [protected] abou 10 days back who is assuring me everyday to send a person to get it repaired but Inspite calling him everyday, he gives me false promise. Please look in to the matter on priority...

Hello.my name is anop.I am from pindwara, dist-sirohi.Rajasthan.I bought Samsung galaxy j7 on date of 7th may 2016.my cell back button is not working on 12th may 2016.I went to service care sirohi.The Samsung care sirohi guy dnt know how to talk a cutomer.He is saying that u hav to pay 1500 next time.He has not manner to talk people.He is chewing tobacco. Honestly it's very bad experience to me.it's my first time I buy Samsung phone....

Hi,

I purchased macro from samsung showroom and within one year, its roller ring is having problem, in auto setup it has melted.

Module no - ce1041dfb1
Serial no - 0815700ff8021834
Request no - [protected]
Date - 06/04/16 8:34am

Now, i tried so many times but no response, just they provide the engineer number and if call them they ignore and disconnect the call.
br...

Hello

I have purchased one new handset Samsung Galaxy A8 from Ruchi Sales, old Bus Stand Bilaspur (C.G) Store, since from the date of purchase their was a fault in the handset of restarting automatically several times a day, had gone to the store from where i have brought that handset he clearly denied to help and said that go to samsung service center, after that i had visited three times to samsung service center but the...

I have given my mobile phone for the fourth time for repairing. The service center says they have changed screen, software & finally motherboard. But still my phone is facing problems it hangs and stays on the lock screen unless it is restarted. My phone is under warranty period. It has been opened 3 times i have a doubt if it can still work properly. I want complete replacement of my model i.E galaxy grand prime (4G)....

Have bought the mobile on 15th april.
There was a problem identifiedI went to service centre they fixed the issue by replacing a glass and again same problem..i want my phone replaced..and if this doesnot happen i shall sue the company for harrasing a customer.please contact me immediately..
I bought mobile on 15 th april went to service centre by 12 days..and they fixed and again issue started on 10th may
This is very...

I purchased 2 nos 1.5 t and 1no 1t split AC units at Coimbatore on 05/05/2016. It was installed on 07/05/2016. The installation team asking for 20 ft ladder, bench, stool and rope for lifing the unit. The came with minimum accessories for installation. During the installation, the copper tube connecting indoor and outdoor units were bent with hand, they do not have any pipe bender.
3 inch hole was drilled on the wall and the debris...

I don't know what you people are doing.
I was complained more than 10 days still not getting any resolution on that. Give me the reason in that.
I want replace on my mobile or with warranty service ready to my mobile
I talk to your customer care people they told me get back to me. We forwared this case concern team that will directly call me. But still not getting any such calls.
I don't know why you peole are...

Ref. no. [protected], complaint no. [protected] dated 07.05.16 yet to be resolved after following all concerned number of times thru mouth of words thru telecom, sms, & e- mail.
Sorry to say that we are feeling that we are cheated by purchasing Samsung product which giving so dismal services after repeating requests.
Pl. look into matter & expedite the issue as we are very badly fed-up with your very poor services.
Regards...

I recently bough samsung s7 edge phone... And in less then a months time the display of the phone was not working. When we contacted the company service centre they told us that there is some hardware issue with the display part of the phone. Since it was less then a month we told them for manufacturing fault they should replace the phone. We have raised the complaint to highest authority ceo's office. Firstly the team was completely irresponsible....

Hi Sir,

My customer ref no is : [protected].

I just bought a new AC worth of Rs.46, 500 on 10th Jan 2016.

Only February and March it was working and the problem started from 18th of April. from that time onwards i just keep on calling, chatting with customer support for solution. Everytime service Engineer visited and resolved the issue but only one or one and half day it was working and again...

Hello Sir Date 12.05.2o16

In regardto above complaint request
i have paid Rs, 344-00 under receipt No:9464
dt 6.05.2016 to your Service Engineer
who came to inspect he damaged Feidge
Freezer Door. Then i have paid Cash Rs.179.00 towards Cost of Duplicate Door to your Service Engineer under Receipt NNo:
9616 dt 09.05.2016 As such why you are
damding Service amount Rs.INR 221.18
thru...

I have taken Samsung AC for 40K and its giving smell problem. I got it repaired for 3 times within a span of 4 months and neither Samsung company or service center or technicians could identify and resolve it. They are clueless and that’s how the product is built.
Nobody is taking responsibility. I have taken at BAJAJ electronics, nizampet branch. Neither Bajaj or Samsung or Service center persons are responding. Custom care will...

Product Fridge of Samsung India Electronics Put Ltd purchased from Kohinoor Andheri on 3rd May 2016 and supplied on 5th 2016. Demo of fridge done on 7th May 2016. Fridge was found not giving cooling as required. A complaint was registered with customer care on 7th May and again on 9th May 2016. Also the matter was brought to notice of Kohinoor Andheri and Kohinoor head office in Mumbai. Kohinoor has assured fridge will be replaced, since...

I had bought this new refrigerator from lamba electronics on 12/3/16 since the day I had bought this item have bought a problem at my home no one came to give me demo for this product and since that day the fridge is not giving a little amount of cooling I have registered complaints a lot of Times and what I get back is unprofessional people visiting my home continously I have to take all my eatable items out and then show them problem and...

Hello sir, i purchased one Samsung LED on 17/02/2015. few days back it stopped working. i registered a complaint about it.9( complaint number [protected]) your mechanic visited us & simply restored factory settings & it started working. he charged 600 Rs. there has been only 3 months over of warranty period.no hardware part was replaced. No one told me that the labour charge would be so high. Kindly refund my amount or i will stop recommending...

Complaint number: [protected]

The refrigerator 321lrt34k which was purchased on 25th april 2016, is developing frost, with no effect of auto defrosting.
Complaint was raised on 28th and the service engineer took some temperature reading. Thereafter no response from samsung services and even the service manager at bangalore, hal do not accept calls.

The experience has been terrible....

Sir,
I have a mobile phone, and I have done twice servicing from authorized service dealer at Trivandrum, now third time I have given for servicing, for the same problem that is not getting charging, that time I paid the amount they charged. before 5 months I have done for the same reason. they are charging rs. 2300 which I did before six months, I would request you to intervene and give some concession because I have did it on the...