Samsung India Complaints & Reviews

Hellosir my name is navnath kamble. 1 month pahle mujhe ye no. Se phone aaya tha [protected] ki aapko offer me samsung ka 20000 ka mobile 4000 me mil raha hai. Toh maine yeh order book kar diya, toh mujhe 10th may 2016 ko mujhe ye address se mujhe parcel aaya, add:- divya darshan astrosol pvt. Ltd. H-254, mangol puri, marble market, delhi-110085. Mujhe phir phone aaya ki aapka cellphone aako aaj mil jayega. Mujhe parcel me maine jab box open...

Dear Sir,

As i inform you that I have purchased the AC 1.5 ton in April-13 & from last year on wards we are facing the problem regarding the cooling so we thought that gas has been completed so we fill up it but the problem was repeating.
So I call your service executive for the solving the problem then he has given the return complaint which is attached.
My complaint to your executive that it has not been...

Product name combo of samsung20000mah power bank with 6 port usb smart charger hub samsung20000_usbhub. This product order date 06/05/2016. Order id oid388357. Price 699 your product is not a original samsung company. They are not battory back up to 1 time. Please return your product and rufund my cash. My mobile number is [protected]. My email id... [protected]@yahoo.com. My adress house no 1221. Nutan society oros. Taluka kudal district...

I am a customer. I complain on[protected] because my refrigerator stop cooling. Complain no.[protected] ref id-[protected]. But till now any engineer not visit to my house to chek my refrigerator. I call again and again
None came to solve the problem. I also talk about the problem to chief
Of customer care no reply came. So i was fully unsatisfied to your service....

I had submitted a service request at Samsung customer care for faulty speakers of my Sound bar HW-J450 which i have purchased on Nov. 2015.
its almost past 2 month of registration of complaints, still i do not have update regarding the same.
the worst service and experience i m facing with samsung, i spoke to samsung supervisor even area manager but they all are failed to give me the update regarding my problem.
Seriously...

This is prequel to another complaint that i have submitted regarding croma. We had tried calling samsung directly to fix a small problem with our washing machine. It was more than a week before someone came to fix it. We needed a new drainage pipe. The old pipe had aged and we were willing to pay for the new one. The other problem was the softener wouldnt flow into the machine. The service person did something to the machine and said he would...

Hi,
I had submitted a service request at samsung service center of pune (Nal stop) for my broken display of samsung a7 model on 18th april 2016.
Till today display is still not available at the service center and when i asked for the fixed timeline for the repair, the service center people are not aware when the display would be available.
Please consider this as high priority since its been a month and still there is...

Dear samsung team
This is to you inform you that i have lodged complain on 15.04.16 for refrigerator cooling issue bearing complain no - [protected] also paid service charges as per samsung policy, engineer/service staff came within 5 minutes he said ok for product, after consistent insisting to check the refrigerator thoroughly he denied to check & we paid service charges of inr 315 approx but after 20 days same issue happened & again...

Dear sir i requested for AC service regarding ac not cooling properly, on 9 april my complaint no [protected] it got serviced but nothing has been done apart from washing its still not cooling then again i complained on 21 april my complaint no [protected] the person came who was very rude not checked it and said there is nothing no gas leak nothing but still my AC not cooling...samsung is such a leading brand if you people could not satisfy...

Complain : samsung ac is not cooling. Ref no : [protected] resolution : technician darwin ([protected]) came next day. I was not at my house. My parents were there and they have least knowledge about ac. Darwin told there is gas leakage issue and it will cost rs 3600/- to repair. He took rs 570/- as advance and told tomorrow another technician will come for the fix and will take rest of he amount rs 3030/- after fixing the ac. My concern :...

My name is sandeep singh, i submitted my samsung phone at your okhla service center for repair 25/4/2016, but till now i don't receive my phone and not even get positive response from customer care and also from service center, when i call on customer care they told me that ask from service center, now i got fed up, i am not able to handle anymore. even i deposited my all documents as service center team required but till now i didn't receive...

I had purchased samsung galaxy j5 mobile phone (Serial no. [protected]) through flipkart, against order no. Od[protected] on 29.08.2015.

The mobile phone has been giving frequent problems right from the beginning and has already been repaired twice by maa communication, kotla, the authorised service centre of samsung.

In spite of frequent repairs and my repeated visits to your service centres, the...

Dear sir/madam,

I had visited samsung service center in phase -5 above of haveli restaurant.

But service engineer inspected my cell and told that it can be repaired by paying charges as it is damaged internally.

But we could not able to see any damage to the cell.

Need your support to get my display replaced as my mobile is under warranty...

Samsung mobile company london
2:23 pm (22 hours ago)

To me
Head office: tel: [protected]
Prize redemption center-1-queen,
125 oxford st, london w1d 2hs,
United kingdom

Attn: (Claimant of samsung company)


Further to our previous notification the board of directors has given us order to proceed with your consignment. So, be informed that the delegated...

The samsung 16800 mah power bank ref no= [protected] i received in 8th may 2016 was faulty and not the product i ordered for. The power bank does not give charging and it is used So i want u to exchange it and provide it with a correct power bank or else i will sue u to the court. Making adds and selling faulty product is not good. Try resolving it as soon as possible...

Hi,
What a great company samsung is, how its is totally dedicated to provide best customer services to their user. Let me tell a story...

I, mr shubhendra singh rawat has purchased a mobile samsung galaxy - s5 " model no.- g900h via serial number rz1f520d7zb ([protected]) " from your authorized dealer " m/s jumbo electronics co. Pvt ltd., s-20, 2nd floor, pheonnix mall, lda colony, kanpur road, lucknow on 26/04/2014.br...

Today i am risiving pawer bank is very bad condition and I beg to retun my samsung 16800mah power bank.This is very bad and damege product place retun this product and retun my amount.no for charjing my phone and no charjing for he pawer bank this pawer bank is duplicate and damage.plce sir retun this product and retun my amount this product is damage and very poor....

I register a complaint on 6th May 2016 & they told engineer will visit before 8pm on 7th may & price is 343rs. On 7th May morning engineer call & asked rs 400 & then we told customer care told for rs 343, then he was fighting & refused to come. then again we lock complaint on Samsung customer & (Sanjana from customer care ) told they will send again our request to service center. Now finally same service engineer call again at 4pm & fighting...

There ia a scratch on power bank & usb hub. Usb of power bank is of another company that is mi & there is a rust on usb cable also. Power bank & hub are defective. Usb hub is of 4 port but in my deal it is of 6 port.
No warranty card and bill in my box.
Please take action as soon as possible

3 times i already registered the complaint but there is no response from ur side. Is this ur company providing the service...

I had put a complaint for repair of my refrigerator model no: rt23hvmsi/xil vide call no:[protected] and a person claimed service charge and restarted the refrigerator. Next day it went out of order and another complaint was made vide call no: [protected]. The person now changed some parts and i again paid for the charges of the part but next day, it went out of order. Again complain lodged, call no: [protected] and again some parts changed,...