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Samsung India Complaints & Reviews

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Last updated May 6, 2024
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Gurgaon
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122002

Samsung India reviews & complaints page 517

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Z
Zrk00724 zaid
from lucknow, Uttar Pradesh
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Samsung a5-00

Address:Lucknow, Uttar Pradesh, 226022

Hi this is complaint for mobile phone samsung a5-00 that i bought approx. 6 months ago. My phone was working fine but sooner it started getting heated up and sensor stopped working but i ignored. Now 3 days before while charging it really got over heated whgen i touched and and i saw that my lcd got cracked from inside and went black it all happened infront of my eyes. Now i went to service centre they told that it has fallen which was completely...
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H
Harrybhardu
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Mobile phone samsung a8

Address:Vadodara, Gujarat, 390016
Website:samsung india

I bought samsung a8 in feb 2016 from vadodara vijay sales store along with the additional payment of 1999 for insurance from bajaj allianz and warranty for 1 year.

In the month of may 2016, i faced a problem with my phone's display, i saw few colored lines on the display. I went to the shop and ask them to replace the phone they said it is not covered in the insurance as i dont have any insurance because it was not processed...
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S
Shalini_Guleria
from Noida, Uttar Pradesh
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Samsung refrigerator rr2315tcarx/tl not working

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I purchased a refrigerator rr2315tcarx/tl in 2014 using employee discount coupon as i am an employee of samsung.
Since i purchased the product, it is like a nightmare to me.In last 1.7 years this is the fifth time i am calling customer care to get it repaired.
Everytime they gave me the same reason that there is something with the gas and we have to refill it and charge me 1500 rs/-.

When the product was in warranty...
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P
praveen3862
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Samsung s6

Address:Bangalore, Karnataka, 560078
Website:samsung software

I had been purchased new samsung s6 16 gb phone after buying till 15 days otg was working, later when i upgraded to o.s 6.1 otg is not working at all, so please take necessary action against this and same problem facing lot of customers i got to know when i checked in internet and update the software and help the customers, otherwise u may loose lot of customers just bcoz of this reasons......
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B
bhikhu440
from Chennai, Tamil Nadu
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Not getting free gear vr after submitting all proofs.

Address:Kheda, Gujarat, 387002
Website:promos.samsungpromotions.com/gearvr

Dear complain board,

I pre ordered samsung s7 edge on flipkart dated 11th march, 2016. I received dated 20th march, 2016 and invoice date is 17th march, 2016. I ordered mobile with number [protected].

Also i activated my galaxy app with the same number and put in sim1 slot. While activation my galaxy app sim2 & sim2 both had working sim.
Sim 1 = [protected]
Sim 2 = [protected]
br...
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A
abhishek.tehlan
from Mumbai, Maharashtra
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Defective product

Address:122017
Website:Samsung

Dear sir,

I bought a samsung inverter ac from reliance store palam vihar gurgaon cash memo no.[protected]. The product is always been defective and still in warranty. I have complained about this many times with reference: [protected], [protected], [protected], and [protected]. I am calling samsung customer care for last 2 months now and they have sent engineers who are unable to fix the problem. I have written samsung ceo office...
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K
kuldeeptikkha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gear vr

Address:Mumbai City, Maharashtra, 400052
Website:www.samsung.com

I am extremely disappointed to inform you that that made the mistake of buying a samsung galaxy s7 edge on march 12, 2016 through flipcart under the scheme to get a gear vr free alongwith the phone. The flipcart order number od[protected] dated march 12, 2016.

Now when i tried to get the gear vr, he has got a coupen (Code vr2303chcd59ppqy) in the my galaxy app for 50% discount on gear vr, as against 100% which on promised...
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V
vKhinchi
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non removal of defect-smartphone

Address:302012

I had purchased a samsung smartphone i. E. “samsung note 3 neo” last year. This was purchased on the basis of the great goodwill of samsung mobile but it is very much unexpected and against the reputation of samsung. The said phone was very much troublesome for it’s poor network signal capturing/connectivity since it’s 1st use. The same was repeatedly handed over to your service center at vidyadhar nagar, jaipur and the set was retained...
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S
shivprakash dhojak
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung washing machine

Address:Nagaur, Rajasthan, 341001
Website:Samsung online complend

My wasing machine drain switch mistake and and water no out i purchase machine 4 year befor so machine is very good service and I am happy but when no out water I cheaking in the machine water drains with worng so u help me and send me drain switch send me ok u take u give me u hope u send me drain switch quicke and my problem sole ok send me switch quive...
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A
abhilash iyengar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung portable power bank not work properly

Address:Mumbai City, Maharashtra, 400709
Website:www.bookmy offer.com

I was ordered this samsung power bank 16800 mah battery charger from bookmy offer site. This battery charger is not working properly. When it fully charged and connect mobile to charge it, this automatically discharge with in half an hour and donot charge tha mobile and i'm not getting the warrenty card with this product . What should i do, my money was waste to buy this product on this site . Reply as soon as possible ....
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Uma Raghunath
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung mobile on5

Address:641301
Website:Samsung india email support

I have purchased Samsung mobile ON 5 in your authorised showroom at Mettupalayam and yesterday I found that there is a complaint of a straight line found in the screen center and I have taken it to the same place but the owner is handling very rough and his mobile no is [protected] and his name is kumar and he asked us to take it to the service center at Coimbatore R S puram on Tuesday since due to holiday for election for replacement of new...
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M
mahik16
from Hyderabad, Telangana
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Refrigerator

Address:502101

I gave complaint on the New Refrigerator on 13th April But stll no one responding regarding the product. They sold fault Product from Pai Electronics, and they are telling will send technician tomorrow, I Contact customer care many time but till now no one will take any action on this issue. Finally One Technician came to my home and tell me that "the problem is in Compressor, so that the Refrigerator has to replaced with new one" for this...
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G
Gurdeep Singh84
from Mumbai, Maharashtra
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Mobile

Address:Bathinda, Punjab, 151001

Dear concern
I have purchased Samsung phone model num SM-A710FZKFINS serial num RZ8H20BNR4H ([protected]) ON dated 13/5/2016. Within 2 hours I faced multiple problems in above handset like auto loudspeaker on, heating like burning, ringer problem, display problem etc etc. I feel cheated after purchase of this phone. Today I visited Samsung care at bathinda for replace the phone (return handling) but they refused for this. Kindly...
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G
Gurdeep Singh84
from Mumbai, Maharashtra
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Mobile

Address:Bathinda, Punjab, 151001
Website:www.samsung.com/in/support

Dear concern
I have purchased Samsung phone model num SM-A710FZKFINS serial num RZ8H20BNR4H ([protected]) ON dated 13/5/2016. Within 2 hours I faced multiple problems in above handset like auto loudspeaker on, heating like burning, ringer problem, display problem etc etc. I feel cheated after purchase of this phone. Today I visited Samsung care at bathinda for replace the phone (return handling) but they refused for this. Kindly...
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M
ManjeethBandela
from Pune, Maharashtra
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Samsung Note 4 restarting issue

Address:411017

I bought my Samsung Note 4 mobile on 24th or 25th Dec 2014 in Bangalore. Since then it was working fine until this Feb 2016 (one year warranty period expired).

Since Feb 2016, the mobile started getting slower day by day and even sometimes getting restarted without any reason. Sometimes it didn't even start. I had to pull out the battery and put it back to get it started.

I took my mobile to Samsung Mobile Service...
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neeraj10786
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Mobile Service Issue in warranty

Address:New Delhi, Delhi, 110007

Hi,

I purchased SAMSUNG I9060 NEW PLUS from Krishna Tele Store, Address: 188 kishan ganj market Old Rohtak Road, Delhi - 110007, My Invoice No.: 10930
Purchase Date: 17 May 2015.
2 Months back suddenly my phone Speaker stopped working. i am not able to hear voice when someone call me.
I raised a Complaint to samsung service store (C3/117, ashok vihar phase II): Date 4-4-2014. ( PFA copy ).
They...
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A
Anirban Roychowdhury
from Mumbai, Maharashtra
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Microwave oven

Address:Mumbai City, Maharashtra, 400607

One of the worst and 3rd class services by Samsung home appliances. I am never goin to buy any of Samsung product at all. I bought Samsung hotblast microwave with ceramic coating., 6 months ago. initially there was a problem in cleaning the ceramic coating after cooking. it was difficult to remove the stains. when raised complain to the customer care ( which is like talk to ghosts who dont exist) they responded after several times and sent...
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D
Devarajan V
from Thiruvananthapuram, Kerala
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Air conditioner

Address:Thiruvananthapuram, Kerala, 695001

I registered a complaint for my AC on 11 May. Service order No.[protected].
I was told somebody will contact me within 24 hrs. So far no response. The contact No. given by you in the SMS [protected] is also not reachable. When contacted your toll free yesterday, response was "will be resolved as soon as possible". It is very vague answer and I wonder how soon? I am having 2 LG AC which was set right within 24 hrs. Very poor and irresponsible...
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I
ilangochinna
from New Delhi, Delhi
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S6 edge mobile screen free replacement warranty issue

Address:641027
Website:www.samsung.com

Hi

I already sent many mails and 5 reminder mails to samsung customer support and ceo desk but i m not getting any responsible reply.
I am really getting frustrated and i am losing my patience.
Kindly look in to this and solve my problem

Hello,

Samsung model : s6 edge

Service centre bill num : [protected]

Service centre : sjn electronics ([protected]),...
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Address:Surat, Gujarat, 395002
Website:www.samsung.com/in/info/contactus.html

Background for this is, I was on travel and came to attend one family function in surat. Suddenly my phone had some issue and it stopped charging fast and it takes more then 12 hours to charge fully. The biggest mistake that i did was to go to samsung repair center and gave them this phone. They said that they can do this in 2 days and give me back on 11 may. I said ok please take it and do it as this flagship samsung galaxy s6 edge phone...
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