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Samsung India Complaints & Reviews

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Last updated Mar 29, 2024
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2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 523

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C
chandancsk
from Lucknow, Uttar Pradesh
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Regarding split ac

Address:Patna, Bihar, 800020
Website:www.samsung.com

I hv purchased Samsung Ac on 26 April 2014 model no 18HV5NSWKNNA, after 2 month AC hv some cooling issues but this problem is resolved by filling the gas on it, after sometime this issue arises again and again during 2 yr o[censored]se 5 to 6 times gas refill is done and I'm registered at least 15 complaints but my AC hv this problem today also last time I refilled gas on 7 April 2016 ...!!! So plz exchange my product becouse this is a defective...
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vikram sambyal
from Mumbai, Maharashtra
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Claim of winning 4.63cr in lottery scam

Address:New Delhi, Delhi, 110001

I received a message claiming that i have won 4.63 crore (Call came from a delhi no. [protected]) and to claim that i need to deposit 20000 in an account that is of a sbi branch kasimpur near aligarh u. P. This money is required to clear excise duty of the prize rewarded. There is a lady and a man (Pretending to be excise officer) on call who are continuously pressurizing me to deposit amount as soon as possible. From beginning i knew that...
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P
prisharma
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Samsung ac

Address:Gurgaon, Haryana, 122001

Dear sir,

I bought 2 ACs of Samsung on 5th April'16 and have been asking the dealer to get the same installed but my call was not attended till 19th of April. Finally on 20thApril it got installed by Samsung engineer for which i have bill also, but after the installation it was not working properly. I raised calls but none was attended & on 27th evening i realized the my AC has stopped working. I called the customer care &...
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C
CA Lalit Vyas
from Mumbai, Maharashtra
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Claim of gear vr on samsung galaxy s7 edge pre-order

Address:Thane, Maharashtra, 401105
Website:samsungindiaestore.com

I have purchased the samsung galaxy s7 edge by pre booking it on 8th march from samsung india e-store, for which i am eligible for for a free gear vr. I received the device and i inserted two sim cards in the device (One which was used for ordering and an other one). Also, i activated the my galaxy app from the same number which i used for pre booking. After few days, i got a message congratulating me for s7 edge and that the claim of free...
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V
vivekkayal
from Kolkata, West Bengal
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Refrigerator

Address:Kolkata, West Bengal, 700156

I purchased a Refrigerator on 28/3/15. Since the beginning the same used to stop cooling and the colour of the door also was faded. The same was brought in the notice of Samsung who sent engineers umpteen number of times but failed to do anything about it. All they did was did some adjustments and asked me to wait for a few days after which the Refrigerator would again start working but again would stop after a couple of days.
I even...
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R
ravindranath bv
from Bengaluru, Karnataka
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Cooling effect is not there due leakage in compressor

Address:Bangalore, Karnataka, 560070
Website:wwwsamsung.com/support

Fed up for not attending even after repeated complaints ref
Complaint ref[protected] [protected]
3) [protected] 4) service order [protected]
5) [protected] 6) [protected]
Even after several complaints to customer care no one has attended we spoke to service engineer satisha kumara who attended for the first complaint, as per him the problem has occurred due to dust or oil deposit occured at the trime of installation...
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A
abhineet9219
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Samsung j7 - sm-j700f/dd

Address:Agra, Uttar Pradesh, 282002

Dear samsung team,

I am abhineet from india and long term genuine customer of samsung products, i bought samsung j7 mobile handset two months ago with all believe on samsung products & services.

Sorry to bring in your notice that it was deadly samsung worst customer experience & fraud from one of your authorized service center that is electronic people -[protected].

Complete address – g-7 punit...
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N
nitin86
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16gb memory card

Address:Yavatmal, Maharashtra, 445001

16 gb memory card samsung order kele payment purn karun dekhil order ragister nahi zale ahe plz order ragister karun pathavave order id:- [protected], order amount:- 297 rs, order date:[protected] plz call me name:- nitin avadhut manohare mo. No. [protected]...
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G
Goldie13
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No update on my complaints

Address:122002

The paint inside my microwave oven is peeling. I have complained to Samsung about this TWICE (service orders #[protected] and [protected]) but no action has been taken yet. I was told that the oven would be replaced; but no action has been taken for over a month. I neither have the time nor patience to keep following up with the service engineer. Very disappointing experience with Samsung. Hoping that some action is taken via this written complaint....
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A
appyh29
from Pune, Maharashtra
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Poor service and poor product

Address:Mumbai City, Maharashtra, 400012

I bought a Samsung 40 inch TV 5 years back, and within a year, it started giving problems. When we tried to power it on, it would just make a continuous clicking sound and not turn on. At that time, I called the service center and they were clueless. They tried to change different parts, but, nothing worked. Sometimes the problem would go away by itself, but, then last month, it kept persisting.

My Samsung TV has been off the...
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R
Rashmi Sanan
from Delhi, Delhi
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Samsung g7102 grand 2

Address:Faridabad, Haryana, 121002
Website:Samsung India Limited

I purchased Samsung G7102 Grand2 in January 2015. IMEI No. [protected] for Rs. 17, 500/- from Kailash Communication, Apurva Complex, Opp. Sadguru Tirthdham, Raiya Road, Rajkot - 360005, Mob. No. [protected]. Invoice No. R/1389 dated 1.1.2015 Copy of Bill is attached

Off and on there used to be some problem and the phone used to hang up. But 5 days ago the phone suddenly burst while it was lying in my bag and I was on my...
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C
coljameslall
from Kota, Rajasthan
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Incompatible item delivered

Address:495001
Website:shopclues.com

Had ordered a touch screen digitiser for my samsung s4 but the item received was found incompatible for my set.thus as the item was covered under return clause i contacted the cust care several times but was told the same will be picked up.As delay was being caused for return, i returned the same to dlvry.com torwa bilaspur personally and obtained a receipt for return of the item.further an sms msg was also received confirming the return...
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Address:New Delhi, Delhi, 110048

Respected sir, we have purchased a samsung refrigerator (Rt42k5468sl 415 liter) s/n: 0d1j4dbh100442h double door refrigerator from sargam electronics in lajpat nagar on 6th march’16 for the price of rs 44, 500. The fridge stopped working from the very initial days of purchase and ice started to develop in the fridge section of the refrigerator due to which the cooling was constantly getting degraded. We called the samsung service center...
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M
md aspam
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Generator problem

Address:Patna, Bihar
Website:www.samsung.in

Our fridge compressor was spoiled from past 20 days and we have 1 year guarantee when we buyed on 19/7/2015 and our fridge was damaged on 5 april of 2016. We have complained to complaint servicer they said that they 'll solve our problem but they are not taking any action ee hope that u can help us by repairing the part or if not we want new fridge to be replaced...
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D
Dr km
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Defective windows ac

Address:Gurgaon, Haryana, 122009
Website:Consumercomplaints.in

Attention :
Samsung ltd.
Sub: sale of defective ac
Dear sir,
Our family is a loyal client of samsung for about two decades and have been using your favourable services well as products. Most of the purchases have been from your dealer aarco in lajpat nagar with mr. Puneet facilitating the sales. However in a recent purchase we feel terribly let down as we seem to have been taken for a ride.
Although...
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Address:500089
Website:www.samsung.com

Hi,

I bought samsung washing machine ( wa62h4200hy/tl ) in reliance digital ( inorbit mall, hyderabad ).

From staring onwards, i am facing issue with oil leakage in the defect washing machine. All my family member's clothes spoiled with oil shades which are not going once it comes. I have given complaints many times to samsung people but they are checking but issue was not resolved.Again and again problems are...
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S
sajidzz
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Samsung not take action

Address:800014

Not coling for new samsung refrigerator purchase date 14/03/2016 bill no-16/5398 aditya vision
i am complen 27 march to continue complen patna bihar, samsung customer care but not take any action
not coming any refrigerator engineers, samsung complain number-[protected] received
service engineer sahjad .mobil no- [protected] not coming visit end of one month so many i am call no respond sahjad.

so plese...
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D
dvsrinivas2005
from Mumbai, Maharashtra
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Air conditioner

Address:500060

Hi all

I purchased samsung air conditioner on 18th april from bajaj electronics dilsukhnagar, hyderabad and they tool two days to deliver the product and logged the sale to samsung on 20th april.

Received a call from samsung that a technician will visit within two days. Till 8.00 pm on 24th april 2016 nobody visited for installation or no one even called to tell when they will visit.

Now i lodged...
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Address:Thane, Maharashtra, 421306

The product as per order id no ab11585172p5511471 on 22 april 16. The product is pack of gio men's round neck t shirt and samsung guru e1200.
I charge the battery of the handset which was came along with it.
After insertion my sim card, i make a call on my relative mobile number.After attending the call, during in conversation process i heard a huge noise in both transmit as well as receive mode. It is impossible to talk. I...
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Address:Bilaspur, Himachal Pradesh, 91

Dear si/r madem this kind notice that you I have purchase a Samsung company mobile.but this phone is heating issue starting time. I personally visit time Samsung care center ghumarwin ditt bilaspur so my issue is solve after changing the mobile motherboard . Please see the issue on urgent basis. Mobile Model no 531 galaxy Dear si/r madem this kind notice that you I have purchase a Samsung company mobile.but this phone is heating issue starting...
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