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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 516

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Address:620008

Dear sir

My name is pravean our cousins mr paramahamsa purchase samsung joy plus tv model no :4100 in your esteemed concern once we purchase tv from thre date three months we found white cloud in display we inform to service center they came and told me it is a manufacturing defect & change the new panel after that we found colour defect problems we inform to service center so many people but till now they are telling the new...
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R
rahulagenius
from Pune, Maharashtra
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Cooling issues with new refrigerator and no response from service team

Address:Pune, Maharashtra, 411060

Its a long story and am completely frustrated now. This is my final try to get some kind of resolution otherwise strict and legal actions are the only choice left with me.
I bought brand new refrigerator in march 2016 the new model of 2016 worth 70k. Since beginning i am facing low cooling issues in the lower compartment. I contacted the customer care and first engineer visit was done and he tried somethings and said the refrigerator...
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H
Harish E P
from Thrissur, Kerala
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Led tv complaint reference number is: 4213517938

Website:www.samsung.com/in/support

From

Harish e p

Sir,
Ibought my led tv just 2 1/2 years ago from the reliance group, west fort in thrissur district, kerala state. The colour of my display screen got faded and the picture seems a dim light. I think my tv got damaged. Earlier i felt that it is due to our cable tv set top box. He come to my house and changed the same with a new set top box. Now also the same reason is existing. He also...
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shubhss12
from Gurgaon, Haryana
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No service of refrigerator since past 3 days

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Samsung

Customer care complaint number : [protected]
I purchased a samsung refrigerator (Model rt33jsmferz) in october, 2015.
It is may now, and the refrigerator has started showing heavy cooling issues.Infact since the past 3 days it is not cooling at all, and the water kept inside freezer never turns to ice. I contacted samsung customer care on 17th may, 2016 to which i got a reply that they will definitely send an engineer by the...
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Address:Thane, Maharashtra, 400606

I have samsung galaxy a5.In morning mobile restarted and suddenly display shows a line. Took it to samsung service centre and first day they said display would be replaced.

Next day they say we wont replace it as we see bit moisture on mother board and it would cost me 8500 to get a new mother board and then only they will replace it the screen.

After comming out and back home my screen poped out and in addtion...
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M
Muralidaran1564
from Chennai, Tamil Nadu
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Lcd tv power board problem

Address:600042

Samsung lcd tv was brought on 09.01.2010. Now tv has board problem. We made a complaint ([protected]) through customer care. Mr vishnu (Contact [protected]) addressed the complaint and he told power board problem and need to be replaced. And later he says that they have stopped power board for lcd tv la26b450. So we are left with the option to change tv. Is only 6 years the lifetime of tv?? Please respond us as soon as possible. We may need...
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N
nar_rj
from Raipur, Chhattisgarh
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Poor quality device.

Address:Raipur, Chhattisgarh, 492001

I had purchased s7 edge on 19th march 2016.
Within a month the paint in the home key button started to come out.
I had taken the phone to the service center for the same but they refused to provide a resolution stating that such case of paint coming out of the home key is not covered under warranty and so the company will not be able to provide resolution free of cost. They also stated that complete screen would have to be replaced...
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A
ajay 80
from Bengaluru, Karnataka
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Handset given for service they are not responding and also harassing

Address:Bellary, Karnataka, 583101

Sir i have given my mobile for service on 23/4/16, at that time they told it's motherboard problem in set. After calling many times they now telling it's a water lock after nearly one month. That too my handset never got in water plz elp, they are harassing and not giving proper reply. And not even giving a written explanation why handset can't be repaired from last one i am without my handset my complian, number is.[protected], i have called...
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Address:620 002
Website:www.samsung.com

Hello,

I had bought the samsung tv from sakthi home appliances "samsung 40 inch" 40, 000 rupees. I bought on may 14th and bring to home the next day the person came from the shop to sets the tv at a that time display is gone so, he said display is gone you need to buy a new tv but i said you have given 3 years guarrentee but now they said that for display we won't give any guarrente... How to resolve for me 40, 000 rupees...
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M
M & MD
from Hyderabad, Telangana
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Your technician and my complaint about my refrigerator.

Address:Gurgaon, Haryana, 124

I have given complaint regarding my refrigerator that it is not cooloing and gas has to be filled. The complaint is taken three times and their technician calls to get the address saying address is incomplete. Only building name is give and flat number. I had to call the customer service again to find out if they do not provide complete address to their representative. They said yes and again the technician calls to get landmark. I said the...
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A
akhanda2000
from Delhi, Delhi
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Air conditioner

Address:Gurgaon, Haryana, 122002,
Website:www.samsung.com

I had registered my first complain regarding non-cooling of my split samsung ac bearing model number:ar12fc5uaebnna and serial number: e209ppid900072f with samsung customer support executive on 10th may, 2016. Service center technician visited my place two days later and told me that there is a leakage in the condenser and it needs to be replaced and since the i did not get any response from the service center. Today morning again i called...
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S
ssshetty
from Ernakulam, Kerala
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Samsung a8 internal damage but not covered in warranty

Address:Mumbai City, Maharashtra, 400030
Website:MOBILE

Dear sir/madam,

Same issues on samsung a8 internal damage on screen but not covered in warranty and the samsung authorized service center (Vile parle) asking me 9600/- for repair, if there is no mishandle by me than why should i pay for this.. This is manufacture issues samsung india must check otherwise we loss our money (Serial no: [protected] date of purchases 22/11/2015.)

Hope you take strict action...
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D
Deep Krishna
from New Delhi, Delhi
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Complaint not taken - damage to samsung image

Address:New Delhi, Delhi
Website:Samsung

Sr complaint number: [protected] and [protected]

Samsung ac

We have paid 3000 inr for the service. Samsung service center has not completed the installation properly and after opening the complaint. They have closed the complaint without even given a call or visit from technician.

Samsung customer care (Payal) has told me that only service center can reopen the complaint and refused to assign a engineer...
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A
arnab_123
from Kolkata, West Bengal
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Galaxy j7 mobile phone

Address:700101
Website:www.samsung.com

I bought my Samsung Galaxy J7 mobile phone on 29th February, 2016. So, my phone is within complete warranty period till now. But suddenly display of my phone has become black and I am unable to use my phone right now. According to Samsung India, complete warranty is covered on phone if there is no external injury. It means in any kind of internal injury, my phone should be repaired by them treating it within warranty period. But when I went...
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B
Byahattimath C v
from Bengaluru, Karnataka
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Regarding e-5 mobile set.

Address:Bangalore, Karnataka

Sir
Yestarday i received following mails from samsung customer care centre. I am here with forwading same mail for your kind information.
Thank you
Byahattimath cv.


Samsung enterprise portal mysingle
Dear sir,

Greetings!

It is our best endeavor to provide you with impeccable product experience at samsung. Our products pass through rigorous quality checks which...
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D
dhiraj modi25
from Chennai, Tamil Nadu
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Washing machine

Address:Ahmedabad, Gujarat, 380015

Dear sir,

We have bought a samsung washing machine 31 january 2016. The model number is wa90j573055/tl and the serial number is occz5dbgc00570h

I have attached the service record card along with the mail.

This machine is defective. Because of this defect we have lost sever garments which have become unusable because of they have been damaged while washing. The machine cuts holes in the garments...
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R
ramakanth gupta
from Nellore, Andhra Pradesh
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Ac not working

Address:500076
Website:www.samsung.com/in/info/emailsupport.html

Dear sir,

Warm greetings... My name is mr ramakanth gupta from hyderabad. Have bought a 1.5 ton ac from bajaj electronics, habsiguda hyderabad in april2015. The same has been installed during that time post installation have been repeatedly informing the customer care team and also your central customer care team on the below issues which has not be attended properly inspite of my various requests and various calls to the...
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P
Phanish K V
from Bengaluru, Karnataka
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Regarding the service order no: 4214096546

Address:560061

Hi,
I am phanish, samsung customer id: [protected]. This is regarding the above provided service order.
When the tv is switched on it is going for continuous reboot (Switches on and switches off continuously).
My led smart tv bearing the model no: ua40d5500rrmxl and the serial no: 20013zeb900467v having the above said issue.
I raised a complaint and the service engineer from canto international on 14th may 2016,...
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S
Saini Baljinder
from Patiala, Punjab
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Samsung company prize

Fund transfer to reserve bank of india.
S
Samsung company
To me
9 hours agodetails

Samsung lottery award promotion london {slapl}
British lottery international. Registered office,
25 garden close, stamford lincs pe9 2yp london.
King william street, monument, ec4n.
Tel: [protected] / [protected]


To: baljinder singh,
Payment number: nk249naabr...
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Z
Zrk00724 zaid
from lucknow, Uttar Pradesh
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Samsung a5-00

Address:Lucknow, Uttar Pradesh, 226022

Hi this is complaint for mobile phone samsung a5-00 that i bought approx. 6 months ago. My phone was working fine but sooner it started getting heated up and sensor stopped working but i ignored. Now 3 days before while charging it really got over heated whgen i touched and and i saw that my lcd got cracked from inside and went black it all happened infront of my eyes. Now i went to service centre they told that it has fallen which was completely...
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