Claimed

Samsung India Complaints & Reviews

3.1
Last updated Mar 29, 2024
Complaints 18882
Resolved
11172
Unresolved
7710
Quick Links
Statistics
Share
Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Samsung India
Customer Service Contacts

Samsung India Phone Numbers

Toll free
1800 3000 8282
1416
545
1800 266 8282
334
220
Phone
+91 89 3993 9899
644
318
+91 12 4488 2122
397
197
+91 98 3502 2547
326
206

View more phone numbers

Samsung India Website

Samsung India Head Office Address

2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 521

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:613403

Dear sir, my mobile Samsung j2 series is minar fault of speker is not working. So I bring my phone submitted to Samsung service centre kumbakonam, tamilnadu. They are open time broken my douch screen. After 5 minutes they are bringing my mobile say lying on your phone is broken we are not services here's. What can I do? 1. I show the mobile phone attempt at the moment reception people is no comments for my mobile broken
2. After 10...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi, 110018
Website:www.samsung.com

Dear sir my phone earphone jack is not working and my phone get switch off while i connect earphones ..I had visited service centers but they are saying they dont have stock of jacks there is no support from any service this is very unprofessional way of working . Also my phone warranty is till 17 may but they said it would not be available till 17 may . But i had visited you in my warranty period tou should see how to resolve this issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Archit Jindal
from Bengaluru, Karnataka
Report
Copy

Malfunctioning in the display panel of led-tv.

Address:Lucknow, Uttar Pradesh, 226010
Website:www.samsung.com/in

This is to inform you that we purchased a samsung led-tv on the date[protected]. Few days back after watching tv we turned it off for a duration of 1 hour. The moment we resumed again we found that half of the display was appearing black and the quality of picture was not appropriate in that region.

We filed a complaint in samsung india and their engineer told us that the display panel of the led-tv got malfunctioned and it...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Selvaraj Thomas
Report
Copy

Mobile

Address:Chennai, Tamil Nadu, 600050

I bought the mobile handsets/vn31936/samsung ([protected]) on 14/01/2016, even when the phone is on the caller gets the message like the number is switched off or not reachable every time this happens the phone have to be restarted. The battery life is very poor. In the beginning the the camera clarity was good but after two month the clarity gone down. The phone is very hot within few minutes of starting play games....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naushad vali
from Delhi, Delhi
Report
Copy

I bought a refrigerator one year ago and it never worked

Address:208009

I bought a refrigerator one year ago and it never worked properly. I complained several times but no use.. you can check PAN: [protected]
every time service engineer told it will be fixed and it never got fixed. Once I ws told that product itself will be replaced but this also never happened.. then I wrote to SEO office and it also went in vain.. you can see mail content and reply. Now I am loosing my hope on SAMSUNG... It is very bad...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
naushad vali
from Delhi, Delhi
Report
Copy

My refrigerator not working since I bought

Address:208009

(Pan:[protected])
This refrigerator is not working since i bought. I complained several times and every time a service engineer used to come and say it will be fixed.. Once they told that product need to be replaced so we have informed to headquaeter.. But nothing happened.. Slowly slowly they passed one year and now saying warrant period over so every time we will come, we will charge..

I have written to their ceo office...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dijesh
from Bengaluru, Karnataka
Report
Copy

Not working

Address:Gautam Buddh Nagar, Uttar Pradesh, 20301
Website:chupchaplelo.com

Hi,
I booked and received a samsung 20000 mah power bank with 6 port usb smart charger etc from chup chap lelo where it came from a dealer named rr enterprises, sector - 63, noida-201301 with tin no.[protected].

But the day 1 when i charged it full which took more than 3 hours and while charging my lenovo mobile which is 3000 mah it charged only upto 40 % and the full power of samsung power bank got over.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
karthikr18
from Chennai, Tamil Nadu
Report
Copy

TV Panel did not work properly

Address:600037

Dear Sir/Madam,

I had bought Samsung Smart TV with 3D 50 inch on 2013, but a week before a thin black line appear in my tv. I reported the same to Customer Support and the executive checked and told that it would cost around INR 50, 000/- (Fifty Thousand rupees) to solve the issue.

I had bought this TV for 1.08000 (one lakh and eight thousand) and it worked properly not even three years completely which is really...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
debaman
from Hyderabad, Telangana
Report
Copy

Refrigerator - poor service despite repeated contacts

Address:Gurgaon, Haryana, 121006
Website:samsung

Despite escalation to CEO's helpdesk, nobody has even bothered to give a call.

This is in continuation with my Door to Door fridge, wherein I had taken the refrigerator from Reliance Digital, the fridge was not performing up to the mark.
For this reason, I had called Reliance Digital, they told there is issue in gas and had filled it.

Now when i logged the call, the samsung engineer is refusing the entertain...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
harsh tandon
from Mumbai, Maharashtra
Report
Copy

Samsung galaxy j7

Address:New Delhi, Delhi, 400037

the samsung company promise me to give me a samsung galaxy j7 at 4000 rs and there no is [protected] they also promise me to give me glasses memory card and a watch free they said they are from samsung company and they said its cash on delivery and after the courier received its an empty box with waste papers so plzzzz alert all to prevent from this scam its located in delhi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bikasjswl
from Kolkata, West Bengal
Report
Copy

Damaged product received

Address:Kolkata, West Bengal, 700059
Website:samsung

Manufacturer's name-samsung india pvt.Ltd.
Distributor's name- fundamental electronics pvt. Ltd. (Samsung smart plaza)
Product name- samsung side by side refrigerator rs 21hstpn1 600l

I, bikash jaiswal, had purchased the above mentioned refrigerator on 24.04.16.When it was delivered at my place i noticed a defect in the product.I had asked for replacement and had even complained for quite a number of times in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
YogiNegi
from Mumbai, Maharashtra
Report
Copy

Authorized service center made my galaxy s3 faulty

Address:Allahabad, Uttar Pradesh, 211001
Website:www.samsung.com/in/home

I submitted my samsung galaxy s3 for charging related issue and they made my phone faulty. In my previous complaint i have reported my issue that care and care services ltd, authorized service center of samsung at allahabad, civil lines took my phone for charging issue and made its camera faulty, but are denying to take any actions on that and are not paying any attention to my grievances and are misbehaving.
No action from samsung...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
debnathb19
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer service in air conditioning machine

Address:700084

Due to ml intention and poor service of the service provider of samsung i registered the following the complain to ceo of the company -
Like every year i have registered call booking at your customer care centre for cleaning of my ac and vide my call no [protected] your authorised service personnel saumen guria attended the call for cleaning of ac and changing the outside pipe cover. During cleaning he changed the outside pipe cover...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kapil Gupta9n
from Mumbai, Maharashtra
Report
Copy

Sim slot issue in samsung mobile (sm-e700h) device

Address:Ghaziabad, Uttar Pradesh, 201002
Website:www.consumercomplaints.in/new_complaint

Dear samsung customer care team,

This is in reference my previous email reference number [protected] regarding sim slot problem.

As advice by you, i've visited your another service centre but no resolution i got from them. They suggested me to escalate the matter to samsung’s senior management for rectifying the issue under warranty.

In past 2 months i faced 3 issues in the mobile purchased...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Baby R
from Lucknow, Uttar Pradesh
Report
Copy

Galaxy J2/ need replacement of product

Address:Chennai, Tamil Nadu, 600013
Website:Samsung

Dear Concern,
I was purchased mobile online on November 2015 throgh shopclues website. Since that mobile using soft and safely. Not even stop down.
Last week mobile was getting problem in display not working.
I reached your service centre that people told me this is liquid patches, not able to do warranty service. We will do only non warranty. That time I was shocked.
See am using samsung products more than...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kanaiya Dama
from Mumbai, Maharashtra
Report
Copy

Samsung power bank / duplicate

Address:400080
Website:Bookmyoffer.com

My order docket number : unibmoc212071 has been delivered by gojavas.

I have received the samsung power bank which differs from my order which i have placed...

I have not received its charger...

I have received the charging code which is not been inserted in the power bank nor in mobile phone. So it is duplicate.

The battery of the power bank drains down quickly...So it is also duplicate...br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
kkvar49
Report
Copy

Refrigerator rt56h not working

Address:Aligarh, Uttar Pradesh, 202001

Sir,
I is very regretting that samsung service center in india is very lazy and harassing me . I have purchased the refrigerator on[protected] and installed on same date.When i found that refrigerator is not working properly. I complained to local dealer, service center and toll free number. But no one satisfied me and problem is sustained. Every authorized person contact me 4 to 5 day after but worthy product for rs. 68000 could...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
madha70
from Kolkata, West Bengal
Report
Copy

Poor quality samsung galaxy core battery

Address:East Singhbhum, Jharkhand, 831001

I have purchased galaxy core battery sr. No. Aa1g 409os/2b ( eb-b150aebecin) from sakchi, jamshedpur- 831001 on[protected] from your autherised store ( mobile city ).After only seven months the battery was almost exhausted . It is taking 10-12 hrs for full charging and got discharged in 4 hrs even without internet use . I have visited your service station at sakchi, jamshedpur, india on[protected] . But they could not help . Quality of the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Champawat
from Nanpara, Uttar Pradesh
Report
Copy

Refrigerator not cooling

Address:Gurgaon, Haryana

I have registered a complaint regarding refrigerator not cooling on 29-April-2016 by phone. Complaint I'd was [protected]. One person visited next day evening after repeated reminders. Explain that relay is not working and tomorrow will be replaced. I have repeatedly calling today since morning to supervisor and Madam in following phone numbers [protected] & [protected]. Kindly do needful urgently and take actions on such irresponsible persons.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mysore, Karnataka, 570015
Website:www.samsung.com

I brought the handset a week before what i noticed that the display does not display accurate colors and the has a yellow tint. All the white colors looks yellowish and other colors too differs from the actual colors.
The super amoled displays has this issue but the company is not interested in resolving the problem. The company has to come up with the solution either with the software update or replacing the hardware for all the super...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy