Samsung India Complaints & Reviews

Even after so many months after the release of marshmallow release by google it is not yet available for note 5. This is shame on samsung . Even the entry level models are now released with marshmallow. I checked with samsung on 26th and the told me to go to their service centre .. when I went there the service person took my mobile and asked me to wait for 45 minutes.

He completely reset my mobile to factory reset, and came...

I also received a call from[protected] this no from delhi. She said that u will receive samsung j7 in next 15 days and today. She said that u can collect ur parsal from local post office just pay rs 3500. I called samsung call centre and they said that we dont hav this type of offer. I know this is fraud call. Please tak action agains her and let me know the same....

Dear Sir,

My name is mahesh Kumar and my mobile number is [protected], I bought samsung grand max 7202 before 6 month, few days back some problem in my mobile charger so i went to service center, they asked me the mobile even that was working very well but they asked so i hand over to them, they changed the motherboard and 2-3 days later the mobile starts restarting again and again, so i went again and now they are saying that...

I purchased a Samsung Fully automatic washing machine 21st Mar -16 and demo and installation pending last four days but now reliance Digital teem taken action sent to engineer next day but we can’t understand proper demonstration then Reliance assign engineer Mr furkan for re-demonstration One of the excellent experience of customer service. Agent Mr. Furkan I am happy, i am sure that this will change anything as this very professional...

Dear reputed brand of the world,

I am quite disappointed with product and services given by the samsung. Issue was from very beginning when croma gave the tv that was placed in display section. Within six months of purchasing, shadows started coming on the screen and it gradually increases. When i spoke to the croma guys, they told me this is normal issue with led tv. After 9 months of purchasing, video started disappearing...

Samsung company promotion/prize award dept center, london 30/ 32 pool street carnation liverpool ll55 2as united kingdom,
Samsung company uk (Dispatch unit)
Attn: winner: k subramaniam
We have confirmed your details and verification. We have chosen second option for you (Cashiers draft) a winning draft has been issued in your name by samsung online world e-mail draws and we are pleased to inform you that you will be...

My samsung note 5 upgrade to andriod m 4 days ago i installed it but my phone havig too much problem for that andriod m like that s-pen not operating properly and aircommand was fully closed please solve the problem either i complait against u in consumer court when u r not solved my problem is facing this problem since 4 days when u not create the proper supporting software u cannot launch that I requesting u either solve my problem or replace...

We bought samsung tv model no. Samsung ua32f5100armxl in june 2013 from vijay sales, prabhadevi, mumbai. We didn't take extended warranty since we were under impression that they have good products. That was a major mistake on our part. In 2016 feb, tv was not starting with remote as well as main switch. We registered a complaint and they said that motherboard will have to be replaced. That costed us rs. 5130 and then after one month i. E....

Dear sir

I have purchased samsung smart led tv ua50j5570 on 11th nov 2015 from ganpati plaza vaishali ghaziabad and next day person from samsung was there for installation and demo but he was clear about the demo and gave the demo of tv anyhow, later on i request to customer care to provide complete demo and received call from local service centre that we are sending or engineer tomorrow hence it was weekday i requested the...

Respected all,
I informed my issues belongs to loose of samsung mobile (Model:- samsung galaxy j5 imei number [protected]) on the consumer complaint online portal service https://www.consumercomplaints.in/new_complaint/

After submitting my complaint online (Consumer complaint forum) with evidence of online fir, there after i received a call from call center (Consumer complaint forum) +91-[protected], i tell him all...

Dear sir,

my name is bhanu prasadu my mobile number is [protected]. I purchased samsung smart phone bill dated : 12.11.2015 it is under one year waranty. Suddelny my phone was not waroking. ( no physical damage...Or no brakes...) i rang up to service centre . They are told to me it is not cover under waranty please pay 6300/- rupees... My new mobiles present cost in arket 5200/- service centre pay 6300/- we will repair it......

I registered my complaint ref.[protected] on 25th march 2016 . An engineer was detailed, he visited the house and informed that the refrigerator needs to go to the workshop and rough estimate of 2000/- he got signed. He asked us to shut down the refrigerator so that it can be transported, we complied to the requirement yesterday so without refrigerator spent the whole day waiting for collection. yesterday evening we called to ask no one has...

First complaint filed - mar'2015 resolved - may'2015 issue - gas leakage
Second complaint filed - july'2015 resolved - aug'2015 issue - gas leakage

After the above two complaints, the product warranty was extended by 6 months from samsung manager - customer experience, under assurance that the same issue will not rise again and if so, product will be replaced/refunded.

On 20th march'2016, there was massive...

I am drafting this mail with lot of disappointment towards my first Samsung brand mobile (Galaxy A7 2016 version) which i brought on 18th February 2016 Evening...
I was previously using HTC brand and was very much satisfied with it...
Because of the low battery backup and screen ppi, i decided to move forward to some flagship mobiles that can be affordable to my financial budget and i picked Samsung galaxy A7 2016 version...

Dear Sir

Ref No ComplaintNo [protected] dated 22.3.2016and[protected] on 24.3.2016

My complaint registered vide the above reference Numbers for service of TV has NOT been attended by your service Engineer inspite of several reminders tohim on variousoccassions on 23rd, 24th and 25th.
Due to this deficiency in your aftersale service I am making this complaint. I request for an immediate reply and reddressal,...

I bought a mobile handset (A5) from the dealer named spice hot spot kolkata on 18.02.2016 of imei no. 359932/06/447884/6 which has been lost in transit on 18.03.2016, a complain has already been lodged with local police station.

Please do the needful at your end so, that i can get information about where it is being used at present. So, that necessary action should be taken by the competent authority.

Your kind...

I purchased a Samsung Galaxy S6 On dec 25th 2015, however yesterday when i removed the phone from my pocket, i see a crack on the camera lens, i kept the phone inside the pocket for less than half an hour and also i have not put any pressure on the phone, when i went to service center they are asking me to pay 4000rs to to repair it, when i have paid 40000rs for the phone, i except the quality of the phone to be very good, the phone is just...

Respected Samsung, I have been a loyal customer, especially since the Galaxy S series, i have been using this series since S2, and have never faced anything like this.
I preordered s7 edge on 17th march, and received it on 21st night, i started using the phone from 22nd morning and it broke in my pocket on 23rd march, which is only the second day of my use and it is heartbreaking!
The phone did not fall or get bended. I kept...

Sir
This is to bring in your notice that I am a Samsung user. I purchased one galaxy S5 mobile. From date one it was troubling me with some problems. So I contacted service centre several times. St last when problems were not resolved I filed a suit in consumer forum yamunanagar haryana India. In that suit legal representative of Samsung given a statement that they will pay Rs 21500 to which I agree and court passed the order accordingly....

I raised a service request with sansung in august 2015 as my fridge was not cooling and followed whatever they said with blind faith until now when even after changing the bio metric sensor, the condenser, filling gas twice and servicing twice the problem persists. Finally, they say that that i have to replace my compressor costing rs 7000 to 8000 after i have spent close to 5000 rupees on maintenance without problem getting resolved. I asked...