Samsung India Complaints & Reviews

Hi,

This is related to my samsung refrigerator in which the compressor was not pumping in the gas, so after i called up the samsung service center people the so called company engineer came and enacted for an hour as though he is trying to modify things and ultimately said that the compressor is fine but the other parts are not. since the other parts were not in warranty period and then after all this in the end he said that...

Repair of defective ac- reminder no.10(Ten)

Dear sir,
Despite loging complaints as per advice at allahabad service centre eng. And at toll free nos. Repeatedly no action is being taken
. Pl instruct mattr to yr experts and resolve the same.May kindly inform me on my mail reg action being taken by yr experts
Mobile no. [protected]...

I and all dealers of vrindavan are unsatisfied by SMD AND SRD of vrindavan (mathura)u.p.
please take action as soon as possible.
no stock availability
no proper way in business
low margin to dealers
no service centre solutions

Samsung condition very bad....

I had complained in the morning on this platform thinking for a solution, but alas...no solution has been received from Samsung. I have to say their services are worst. An engineer again visited my place saying that yes compressor can't go off so easily but in written complaint he wrote that compressor can go off any time since it is an electronic item. The person who came today was also from the same service center who had given me the feedback...

I was order placed samsung power bank in your site on 13/03/2016 order no [protected], my received on 17/03/2016, the power bank is not working and not charging, so please replace or return my money as early as possible...

Dear sir,
I have purchased samsung 1 ton split ac on 26th feb and was installed on 27th feb. Within a week the ac stopped working. When i contacted the customer care, they said i need to pay for malfunctioning parts. After a lot of tussle, finally their technician has visited my home and said the problem was due to leakage of gas coolant. They filled the coolant and said you start using now. They were not able to even guarantee that...

I bought a Samsung tv from a showroom. 10 months after the warranty period, the TV picture began to dim and it was impossible to view the screen.

Samsung TV Engineer visited my home and prescribed replacement of ENTIRE PANEL for Rs.16, 000 which is half the price of tv.

I searched the net for samsung tv reviews. It was anything but good. Almost all the cases were for panel replacement for every kind of repair...

I purchased a samsung grand prime mobile, which was running properly, but at month no 10 the problem occur and they repair that.After 1 month it again problem and motherboard changed after 6 days.After repair 10 days it problem again. So i asked for replace/refund they took all the documents for refund.After warranty they refuse to do.Mobile was in svc from 18 days warranty period.I purchached on 18th feb 2015 .I gave third time in service...

I have a double door fridge from Samsung. on 14/3/2016, I lodged a complaint with Samsung that my fridge is getting very cold and everything in the fridge is also getting freezed. The engineer came, switched off the fridge for 24 hours and told us that there is no problem in the fridge, only the cooling was the issue and he has rectified the problem. He told us to start using the fridge from 17/3/2016. We did the same. Again, on 18/3/2016...

Its pathetic to have product like this, i am using Samsung grand GT-I9060I/DS.
its creating the issue from the first month, facing hanging issue continuously, but now set has been dead.
now i am fed up with this phone and dont want to use the same, so pl refund my money, i am going to surrender this phone at service center

Shankar Das
[protected]...

Respected sir/madam,

I purchased a Samsung curved UHD tv from Croma store in Pacific mall, Anand Vihar in the end of July 2015 worth 1.8 lakhs. Within 3 months the tv screen had issue as it started to flicker. Contacted the Samsung customer care and they sent an Engineer to check and found there was some hardware issue. They said that it was company policy to fix it and if the issue still persists they will replace. They changed...

Dear samsung team,

My refrigerator is not working at till time please resolved the problem asap.Problem is cooling not worked...

Thanks ®ard
Ravinder singh negi...

I am hoping that the intended recipient should spent some time and work for the issue that i and many others facing.

This is a kind of observation that i would like to share with you as i use samsung product from some years.

I bought a samsung color led tv ua40h5000 on 13-nov-2014 with a big expectation in terms of product quality, brand and service. During that time i felt samsung is really good in these areas...

I have purchased a Samsung Galaxy S6 Edge on 3rd October 2015 and at that there was an offer of free wireless charger with that but till date I have not received the charger and nor there is any adequate reply from the dealer I purchased the phone from. Samyak Sales at Lalbaug Mumbai I have visited this place 5 to 6 times every time a new excuse for the charger....

Hi,
Even after escalating complaint to samsung ceo on below link
https://contactus.Samsung.com/customer/contactus/formmail/mail/mailquestiongeneralnew.Jsp?Siteid=592&prod...⇄

My complaint no : [protected] and [protected]

Very dissatisfied customer

Pradeep...

Reference number is: "[protected]".

Purchased a note 5 from top ten shop, mulund, mumbai on 9th feb 2016. Initially the phone worked fine for a couple of days but later it started restarting and mobile network started to deteriorating. I ignored as i thought it would be a service provider issue as i was travelling to native place.But after coming back to mumbai, i faced the same problem so i went to samsung service center to...

Dear Sir,
I got a message on my cell no. of winning a big amount of money from [protected] on 8/3/16.
I replied my details and and next day I got another message of arriving a diplomat named SCOTT RICHARD at IGI Airport new Delhi.
After the telephonic conversation with SCOTT RICHARD I was instructed to pay Rs. 17500 as an amount of charge of clearing the customs at the airport.
I want to know if there is any...

I have purchase samsung mobile model no j7 against invoice no. 11474 dated 10/01/2016 from registered dealer emotions gallery, metro plaza delhi road meerut. After that problem is coming in date cable. Date cable is not working. Then i go to service center in service center i am waiting our number with 2 hrs after two hrs number is coming the technician is tell me you have to surrender your handset 2 to 3 hrs i told him why problem is in...

Priyanka kesavan is my name and my contact no is [protected]
I ordered 3 Samsung 32 gb memory card class 10 on 11 th march 16
and I payed for it in online
I received a mail form ebay that estimated delivery date was 14 th march 16 but I didn't get I on that day
atlast i received the product on 16 th march 16 but I got only one memory card I ordered for 3 and I payed for 3 but I got only one
so I request...

Very poor service at service centre.Instead of resolving my problem, created new issue.And asking the customer to pay the amount rs 6500 is reducunless.Technicians behave like road side mechanics.
And they are not bothered with customer complaints.Themselves asked to raise a complaint to senior management.
Why should I roam around the service centre and customer care by wasting my time.Buying Samsung products is crime which...