Samsung India Complaints & Reviews

Hi i have bought brand new samsung j5, it''s camera does not function.Every time i try to use, it shows "failed".After 2 or 3 days i bought this phone i have not been able to use the camera of my phone.I have taken my phone to your service station also spoke to the manager the whole staff of samsung service centre is not entertaining they are mistreating me.I am very upset hence i will escalate this case to court and social media, else you please do the needful.

I have lodged the complaint on 1 april 2016 of my mobile handset samsung a7 but till now there is not any disciplinary action taken by the company. This is very ridiculous that such a big company n this much irregularity. Not any company representative is showing any positive or negative view n local samsung care authority is also not showing any type of response. This is too much disgusting. I think all samsung products are useless coz they r not eligible to give proper service

The above complaint lodged on 12/04/2016 not yet attended by company service Engineer. It was informed by customer care that the complaint shall be resolved by 08 Pm on 12/04/2016 . Pl look in to the matter urgently and provide foolproof services.

Regards

Rawat

I am writing from gachibowli, hyderabad. Through this complaint, i want to state that i have had the worst experience (Compared to my other purchased home appliance products) with samsung india at hyderabad. I purchased my split a/c on 2nd april 2016 and it has been 2 weeks and my ac is not yet
Installed.I have raised a grievance at samsumg customer care (Complaint number- [protected]) and folllowed up daily for the past 5 days and everytime ended up getting lip service that "it will be installed tomorrow".
I urge the samsung authorities in hyderabad, india, to kindly take notice of such lackluster and install my ac at the earliest.
If the product is not installed within 2 days, i am going to go back to bajaj electronics at kondapur, hyderabad and return the product.

Samsung xpress M2876nd
lsu error U2-1112
not rectified turn off and on again
mobile no : [protected]

Sir..I have registered a complaint about Refrigerator service by Samsung service provider at Theni and also through online. It had been done 15 days back. As the samsung service provider couldn't do the service and directed the third party to attend the defect. He also came and changed the compressor and still it is not working. Is this the way to deal with the customers?

We purchase tab a 8 around 10 days ago nd tab a 8 not working hanging pro nd coverage pro we followup mehsana service center but still miss communication still we facing pro we need refund my money

Complaint no : [protected]

Hi,
Our fully automatic 6.2 kg WA82VNL Samsung washing machine not working.Maching not taking water for washing...i think the problem is with water intake option for washing...The spin option is working...
We are in alappuzha district from kerala..
Kindly do the needful as earlier as possible..

I have bought refrigerator(convertible double door) from CHD six months
Ago.We are facing Moisture issue in 2nd Bucket from starting.
I have booked complaint two times but still issue is not resolved.Er.
Anand has visited, He behaved very rudely.I have also Samsung member but i
am very dissatisfy from services of samsung.I have also this escalated to CEO desk of samsung but nobody responding.Our vegetable & fruits get effected dut to mositure.

I had a problem in refrigerator so i called samsung customer care for which they have send aan engineer whoes name is shiv dayal verma who handles complain for firozabad district ...That person was drunk and came to house and misbehaved with us...He was talking rude and was abusive...He called us and said he was coming...But never came...Then agin next day he called us and said he was coming...But never came...
He was so rude that he bluntly say to us that he will not come...
I want a serious action to be taken against this person...As soon as possible

I ordered a Samsung memory 16 GB card witch is not working. So I want to returned this product. I confirmed with Samsung çustumer care then I found is bad product. I want to returned this product with order number -[protected]

Complaint no.[protected]

Purchased tv on 12-jan-14 - cost 3400/- (1yr warranty)
Panel replaced on 18-feb-15 - cost 12600/- (1 yr warranty)

Again after 13months the panel got faulty, i don't understand how such a big company make the products, which product lasting is just to cover the warranty period.
Now i raised this complaint to take out the garbage from my home and dispose it off.

Advise to other customer also not buy any samsung tv.

Regards,
Soubhagya
+91-[protected]

Power bank is not charging my mobile and power bank discharge in 15 - 20 minutes received date 08/04/2016
So I request you change power bank

1.Ref my invoice no kmp/15/8746 dt 20 aug 2015, purchage of refrigerator rt50h5809sl.
2.I have made 5 complaints till now, last one no [protected] latest on 8th april 16 for sudden change in cooling specially freezing all vegetables upto lowest busket.
3. As it is in warranty pl rectify as all ur service engineer keep on delaying sayiny, change temp levels every time but no solution come to an end.

Hello sir,
i have purchase new samsung galaxy a5 on 18 october 2015, and after some time my handfree create problem and i am going to samsung service centren they can cheat me and give me another phone handfree and i dint know that hanfree of other phone. now my handfree again create problem and cannot work then i go to another samsung service centre and they refuse my complaint to exachange the handfree on ground of that reason that is this handfree of another phone. plese help me as soon as possible.

Samsung being a brand, I have bought the double door refrigerator (318 litres - model RT34K3983RZ /HL /2016) and it stopped working after 2 weeks. I have paid approximate 32 K for the red useless box.
Client Name: Abbas Ali Kapasi
Date of purchase : 23-Mar-2016
Amount paid via: cheque
Bank : Bank of India
Cheque date: 23 Mar 2016
Total paid : 43, 000 but it includes one washing machine cost of which is (11300)
I lodged a complaint using the samsung helpline number and they created a request and the engineer visited after 2 days (after so many calls). He checked few thing and then concluded the PCB board is non functional and he said I will request Samsung to provide a new PCB board and then we will see if that works out.
Now It’s almost 2 weeks that they have done nothing to get it repaired and it is under warranty.
I called up the distributor distributor Radhika sales (in pimpri) and he even is not helping on that front. He said we have lodged the complaint and they will resolve the issue in next 2 days. But 2*5 days are passed and they have not responded back. We are following up over the phone daily but they are not taking any action. They are harassing people by not giving a proper response.
The main issue is, it is not cooling at all and I also had huge food wastage.
The request has been assigned to Francis and the sales man from the Radhika sales, was Bobby.
Their numbers are [protected] and [protected] respectively.
The guy francis is asking to talk to his supervisor because they don’t have parts to replace it.
On the same lines, the sales man from Radhika Sales is saying that talk to my boss.
They are just asking us to move round the table.
But there is no outcome of all the conversation happened so far but rather I am increasing my mobile bill.

Desired Resolution: I want it to be replaced because repairing it will not guarantee a proper issue resolution...Once repaired, we might be facing the same issue again. So only replacement will work out in such cases.

I have a 6.5kg samsung front load washing machine wf8652nfv . Since
Two mths i am facing a problem where the drum is making some rubbing
Noise while spinning. I had complained to samsung on 11th march,
[protected], and again on 4th april, [protected]. The same was assigned
To the engineer basha and he is keeping on cancelling the request not
Even attending the request. I request samsung to take necessary action
As i am frustrated with the service.
Regards,
Indraneel.

I have ordered a samsung 16800 mAh with LED lights on it
i got the delivery with a dead products, it is not accepting any charging adapter
so it is impossible to charge it
Kindly refund/ replace ( the product and get a new and better working power bank for me)
i have ordered it from bookmyoffer.com
my reference no is [protected]
my mobile no is [protected] is case of direct contact
if there will be no action taken regarding my case then i must have to appeal in court

Sir,
I already complain for my 24 inches led tv panel is problem please claim my warranty to solve my problem but no action is take on.i baught just 1 month before. Now its problem.please take action immediately. Sir i ask many times to solve my problem in company.but my problem is not solved.i complain my tv display is black the service man come and touch my tv and put remote on my tv then only scratch.my tv before my tv is not scratches. please replace my tv
sir please claim my warranty as soon as problem.i baught many tv on sony, lg no problem is coming your product only many problem for people. many times i ask to solve my warranty but they are not taking any action. only said we cant solve your problem. Customer problem is solve in all company. but you are not satisfied me.many time i ask no reaction. please claim my warranty. or give my full amount sir.please try to replace my tv.


My contact no:[protected], [protected]

Hello i have samsung galaxy s3 GT-I9300.
i have 4.1.2 version.
i want to update it bt so many people told that that version is not working due to 1GB RAM.
and i tried you to update it but there was some problem..
so please suggest me...
it has some problem in updating softwear..
so help me and tell me that any problem in latest version in that phone???